Voice and Video

CINNOX combines digital and telecom channels to let visitors and customers call you directly from your website from a Directory or with just one click. It also now brings these channels to your desktop so you can set up a virtual office or call centre with your colleagues wherever they are.

Below are what you can do with CINNOX voice and video features:

Serve visitor call enquiries in your Workspace
Make and answer calls
Make a 1-to-1 video call
Share your screen during the call
Host an instant conference call and schedule a conference call
Record calls
Set up voicemail
Forward your calls
Create a smart calling campaign
Transfer an ongoing call to another Staff, Tag, Virtual Number or PSTN phone number.
Enable CINNOX Advance Call System to use Audio Prompts in your Virtual Number call process and leverage the Automatic Enquiry Distribution Methods to your service group.