Virtual Phone Number Regulatory Requirements

Document Requirement Reference

A valid, recent copy of each listed document is required to ensure compliance with regulatory standards. This reference outlines the types of documents accepted for business verification of virtual phone numbers.

#Document TypeDocument Category
1Business Registration CertificateStandard
2Proof of Company Address – A recent utility bill, bank statement, or service bill verifying your business location.Standard
3Valid Identification – A government-issued ID (e.g., passport, national ID card, or driver's license) of the authorised representative.Standard
4Letter of Intent- Download the template here, fill it out and sign.Specific
5Integrated Public Number Database (IPND) Obligations Address Submission - Download the template here, fill it out and sign.Specific
6Power Of Attorney Form - Download the template here, fill it out and sign.Specific
7User Agreement Form - Download the template here, fill it out and sign.Specific
8BICS End-User LOA Form - Download the template here, fill it out and sign.Specific
9BICS End-User LOA Form (Netherlands) - Download the template here , fill it out and sign.Specific
10Signed Company T&CsSpecific
11Italian Government VAT Certificate - It must have a VAT ID, Tax Number, or Fiscal Code NumberSpecific
12PSEL A valid copy of your Poland Universal Electronic System Registration ID / NumberSpecific
13Polish Tax ID / Number (NIP)Specific
14Poland Rejestr Gospodarki Narodowej) ID / Number (REGON)Specific
15(Krajowy Rejestr Sadowy) Poland National Court Register (KRS)Specific
16South Korean Government Corporate Stamp CertificateSpecific
17TSP Registration - Notification Wholesale (download the template here, fill it out and sign.Specific
18Turkey Government VAT Certificate (containing VAT ID or Tax Number)Specific
19Local Business Registration Certificate – A valid copy of your company's local business registration in the country where you are requesting the number (applicable only for companies registered in a different country).Specific
20Proof of Local Company Address – A recent utility bill, bank statement, or service bill that verifies your business location in the country where you are requesting the number (applicable only for companies registered in a different country).Specific

Remarks

  • Standard: commonly required for all numbers.
  • Specific: additional, country/region / number-type dependent.

Country Requirement Matrix

This table summarises the regulatory documentation requirements for virtual phone numbers by country/region and number type. It helps identify the standard documents required for most cases, as well as any additional documents specific to certain jurisdictions or types of numbers.

Country/RegionNumber TypeDocument ReferenceAdditional Documents Notice
(Beyond Standard Docs 1–3)
AlbaniaLocal Number (DID)1, 2, 3, 44: Letter of Intent
AlbaniaToll-Free1, 2, 3
AngolaLocal Number (DID)1, 2, 3
Argentina - Buenos AiresLocal Number (DID)1, 2, 3
Argentina - Buenos AiresToll-Free1, 2, 3
ArmeniaLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
AustraliaLocal Number (DID)1, 2, 3
AustraliaToll-Free1, 2, 3, 55: IPND Obligations Address Submission
AustriaLocal Number (DID)1, 2, 3
AustriaToll-Free1, 2, 3
BahamasToll-Free 1, 2, 3, 44: Letter of Intent
BahrainLocal Number (DID)1, 2, 3
BangladeshLocal Number (DID) 1, 2, 3, 44: Letter of Intent
BelgiumLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
BelgiumToll-Free1, 2, 3
BeninLocal Number (DID) 2, 3, 4, 194: Letter of Intent
19: Local Business Registration Certificate
BermudaToll-Free1, 2, 3
BoliviaLocal Number (DID)1, 2, 3
Bosnia and HerzegovinaLocal Number (DID)1, 2, 3
BotswanaToll-Free1, 2, 3
BrazilLocal Number (DID)1, 2, 3
BrazilToll-Free1, 2, 3, 66: Power Of Attorney Form
Brunei DarussalamToll-Free 1, 2, 3, 44: Letter of Intent
BulgariaToll-Free1, 2, 3
BulgariaLocal Number (DID)1, 2, 3
CambodiaToll-Free 1, 2, 3, 44: Letter of Intent
CameroonLocal Number (DID)1, 2, 3
CanadaLocal Number (DID)1, 2, 3
CanadaToll-Free1, 2, 3
ChileLocal Number (DID)1, 2, 3
ChileToll-Free1, 2, 3
ChinaLocal Number (DID) 1, 2, 3, 44: Letter of Intent
ChinaToll-Free 1, 2, 3, 77: User Agreement Form
ColombiaLocal Number (DID)1, 2, 3
ColombiaToll-Free1, 2, 3
Congo (Democratic Republic of Congo)Local Number (DID)1, 2, 3
Costa RicaLocal Number (DID)1, 2, 3
Costa RicaToll-Free 1, 2, 3, 44: Letter of Intent
CroatiaLocal Number (DID)1, 2, 3
CroatiaToll-Free3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
CyprusLocal Number (DID)1, 2, 3
CyprusToll-Free1, 2, 3
Czech RepublicLocal Number (DID)1, 2, 3
Czech RepublicToll-Free1, 2, 3
Côte d'IvoireLocal Number (DID) 2, 3, 4, 194: Letter of Intent
19: Local Business Registration Certificate
DenmarkLocal Number (DID)1, 2, 3
DenmarkToll-Free1, 2, 3
Dominican RepublicLocal Number (DID)1, 2, 3
Dominican RepublicToll-Free1, 2, 3
EcuadorLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
EcuadorToll-Free 1, 2, 3, 44: Letter of Intent
EgyptToll-Free 1, 2, 3, 44: Letter of Intent
EstoniaLocal Number (DID)1, 2, 3
EstoniaToll-Free1, 2, 3
FinlandLocal Number (DID)1, 2, 3
FinlandToll-Free1, 2, 3
FranceLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
FranceToll-Free 1, 2, 3, 88: BICS End-User LOA Form
GeorgiaLocal Number (DID)1, 2, 3
GeorgiaToll-Free 1, 2, 3, 1010: Signed Company T&Cs
GermanyLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
GermanyToll-Free1, 2, 3
GhanaLocal Number (DID) 2, 3, 4, 194: Letter of Intent
19: Local Business Registration Certificate
GhanaToll-Free1, 2, 3
GreeceLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
GreeceToll-Free1, 2, 3
GuatemalaLocal Number (DID) 1, 2, 3, 44: Letter of Intent
HondurasLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
Hong KongLocal Number (DID)1, 2, 3
Hong KongToll-Free1, 2, 3
HungaryLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
HungaryToll-Free1, 2, 3
IcelandToll-Free1, 2, 3
IndiaToll-Free1, 2, 3
IndonesiaLocal Number (DID)1, 2, 3
IndonesiaToll-Free1, 2, 3
IrelandLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
IrelandToll-Free1, 2, 3
IsraelLocal Number (DID)1, 2, 3
IsraelToll-Free1, 2, 3
ItalyLocal Number (DID)2, 3, 11, 1911: Italian Government VAT Certificate
19: Local Business Registration Certificate
ItalyToll-Free1, 2, 3
JamaicaToll-Free 1, 2, 3, 44: Letter of Intent
JapanLocal Number (DID) 1, 2, 3, 44: Letter of Intent
JordanToll-Free 1, 2, 3, 44: Letter of Intent
KazakhstanLocal Number (DID)1, 2, 3
KazakhstanToll-Free1, 2, 3
KenyaToll-Free1, 2, 3
KuwaitLocal Number (DID) 1, 2, 3, 44: Letter of Intent
Laos (Lao People's Democratic Republic)Local Number (DID)1, 2, 3
LatviaLocal Number (DID)1, 2, 3
LatviaToll-Free1, 2, 3
LiberiaLocal Number (DID) 2, 3, 4, 194: Letter of Intent
19: Local Business Registration Certificate
LithuaniaLocal Number (DID) 1, 2, 3, 44: Letter of Intent
LithuaniaToll-Free1, 2, 3
LuxembourgLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
LuxembourgToll-Free1, 2, 3
MacaoLocal Number (DID)1, 2, 3
MacedoniaToll-Free1, 2, 3
MalaysiaLocal Number (DID)1, 2, 3
MalaysiaToll-Free1, 2, 3
MaltaLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
MaltaToll-Free1, 2, 3
MauritiusToll-Free1, 2, 3
MayotteToll-Free1, 2, 3
MexicoLocal Number (DID)1, 2, 3
MexicoToll-Free1, 2, 3
MoldovaToll-Free1, 2, 3
MonacoToll-Free1, 2, 3
MontenegroLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
MontenegroToll-Free1, 2, 3
MoroccoToll-Free1, 2, 3
MozambiqueLocal Number (DID)1, 2, 3
MyanmarToll-Free1, 2, 3
NepalToll-Free1, 2, 3
NetherlandsLocal Number (DID)3, 9, 19, 209: BICS End-User LOA Form (Netherlands)
19: Local Business Registration Certificate
20: Proof of Local Company Address
NetherlandsToll-Free1, 2, 3
New ZealandLocal Number (DID)1, 2, 3
New ZealandToll-Free1, 2, 3
NicaraguaLocal Number (DID)1, 2, 3
NigeriaLocal Number (DID)1, 2, 3
NigeriaToll-Free1, 2, 3
North MacedoniaToll-Free1, 2, 3
NorwayLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
NorwayToll-Free1, 2, 3
OmanToll-Free 1, 2, 3, 44: Letter of Intent
PakistanToll-Free 1, 2, 3, 44: Letter of Intent
PanamaToll-Free1, 2, 3
Papua New GuineaToll-Free1, 2, 3
ParaguayToll-Free 1, 2, 3, 44: Letter of Intent
PeruToll-Free1, 2, 3
PhilippinesLocal Number (DID)1, 2, 3
PhilippinesToll-Free1, 2, 3
PolandLocal Number (DID)1, 2, 3
PolandToll-Free1, 2, 3, 12, 13, 14, 1512: PSEL Registration ID
13: Polish Tax ID / Number (NIP)
14: Poland Rejestr Gospodarki Narodowej) ID / Number (REGON)
15: (Krajowy Rejestr Sadowy) Poland National Court Register (KRS)
PortugalLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
PortugalToll-Free1, 2, 3
Puerto RicoToll-Free1, 2, 3
QatarToll-Free 1, 2, 3, 44: Letter of Intent
ReunionToll-Free1, 2, 3
RomaniaToll-Free1, 2, 3
Russia FederationToll-Free1, 2, 3
Saint Kitts and NevisToll-Free 1, 2, 3, 44: Letter of Intent
Saint LuciaToll-Free 1, 2, 3, 44: Letter of Intent
Saint Vincent and the GrenadinesToll-Free 1, 2, 3, 44: Letter of Intent
Saudi ArabiaLocal Number (DID) 1, 2, 3, 44: Letter of Intent
Saudi ArabiaToll-Free 1, 2, 3, 44: Letter of Intent
SerbiaLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
SerbiaToll-Free1, 2, 3
SeychellesLocal Number (DID)1, 2, 3
SingaporeLocal Number (DID)1, 2, 3
SingaporeToll-Free1, 2, 3
SlovakiaLocal Number (DID)1, 2, 3
SlovakiaToll-Free1, 2, 3
SloveniaLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
SloveniaToll-Free1, 2, 3
South AfricaLocal Number (DID)1, 2, 3
South AfricaTol-Free 1, 2, 3, 44: Letter of Intent
South KoreaLocal Number (DID) 3, 4, 16, 19, 204: Letter of Intent
16: South Korean Government Corporate Stamp Certificate
19: Local Business Registration Certificate
20: Proof of Local Company Address
South KoreaToll-Free 1, 2, 3, 4, 164: Letter of Intent
16: South Korean Government Corporate Stamp Certificate
SpainLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
SpainLocal Number (DID)1, 2, 3
Sri LankaLocal Number (DID)1, 2, 3
Sri LankaToll-Free1, 2, 3
SwedenLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
SwedenToll-Free1, 2, 3
SwitzerlandLocal Number (DID)1, 2, 3
SwitzerlandToll-Free 1, 2, 3, 1717: TSP Registration
TaiwanLocal Number (DID)1, 2, 3
TaiwanToll-Free1, 2, 3
ThailandLocal Number (DID)1, 2, 3
ThailandToll-Free1, 2, 3
Trinidad and TobagoToll-Free 1, 2, 3, 44: Letter of Intent
TurkeyLocal Number (DID) 2, 3, 4, 18, 194: Letter of Intent
18: Turkey Government VAT Certificate
19: Local Business Registration Certificate
TurkeyToll-Free1, 2, 3, 4, 64: Letter of Intent
6: Power Of Attorney Form
UgandaToll-Free 1, 2, 3, 44: Letter of Intent
UkraineLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
United Arab EmiratesLocal Number (DID)1, 2, 3
United Arab EmiratesToll-Free 1, 2, 3, 44: Letter of Intent
United KingdomLocal Number (DID)3, 19, 2019: Local Business Registration Certificate
20: Proof of Local Company Address
United States (USA)Local Number (DID) 1, 2, 3, 44: Letter of Intent
United States (USA)Toll-Free1, 2, 3
UraguayToll-Free1, 2, 3
UzbekistanLocal Number (DID)1, 2, 3
VenezuelaToll-Free 1, 2, 3, 44: Letter of Intent
VietnamLocal Number (DID) 2, 3, 1919: Local Business Registration Certificate
VietnamToll-Free1, 2, 3
Virgin Islands (US)Toll-Free 1, 2, 3, 44: Letter of Intent
ZambiaLocal Number (DID) 2, 3, 4, 194: Letter of Intent 19: Local Business Registration Certificate

Order Your Virtual Number Online

  • Select your preferred number by country or region and number type.
  • Set your call receiving preference.
  • Begin by clicking Buy a Virtual Number Online.

Review & Approval Process

  • The document verification process typically takes 48 to 72 hours.
  • You will receive an email notification once your verification is completed or if additional information is required.

Post-Approval Process

  • You will receive a confirmation email from CINNOX with a payment link to your virtual number order.
  • Log in to your CINNOX Service to check your virtual number settings.
  • Top up your wallet to start receiving or making calls with your number.

📘

Notice

Some virtual number types require manual processing. If your desired number is unavailable for direct purchase, please Contact Us for assistance.