Wix

Add live chat and call to your site to connect with your visitors.

Wix provides customizable website templates and a drag-and-drop HTML5 website builder that includes apps, graphics, image galleries, fonts, vectors, animations and other options.
For more details, go to www.wix.com.

Here are the steps to follow when adding the CINNOX web Widget on your Wix site:

📘

Adding a Live Chat in WIX via the Custom Code required a premium plan in WIX with a connected domain.
To know more, please refer to the Wix Help Center.

1772

Wix > Login

  • Click Edit Site located at the upper right corner of the page. The Wix Website Editor will be displayed in a separate tab.
2102

Wix Dashboard > Edit Site

  • Click the plus icon :heavy-plus-sign: - Add to Site located in the left corner menu.
  • Find and select Embed.
  • From the Embed list, find and select </> Custom Code. The Settings pop-up window will be displayed to add a custom code.
1504

Wix Website Editor > Add Site > Embed > Custom Code

  • In the Settings > Custom Code age, under the Body - End, click Add Code.
1063

Wix Settings > Custom Code

🚧

Notice

Embedding CINNOX widget code as an HTML iFrame won't work in the Wix site. It is most suitable to use the custom code to make the CINNOX live chat and web call work.

  • Log in to your CINNOX Web Dashboard.
1106

CINNOX > Login

  • Navigate to Administration > Widget > Installation. From the Widget Installation > Web Widget, click on Copy.
1042

CINNOX Admin > Widget > Installation

  • Back on your Wix Website Editor > Settings > Custom Code, paste your CINNOX Widget code in the code snippet box.

  • You can change your Custom code's name from "Custom" into another name, but it is optional.

868

Wix Settings > Custom Code

  • Under the Add Code to Pages section, All pages select Load code on each new page in the drop-down list.
868

Settings > Custom Code

  • Under the Place Code in, ensure that Body - end is selected.
868

Wix Settings > Custom Code

📘

In the Code Type tab, ensure that Essential is selected.

  • Click Apply to save the changes and close the Settings page.
1060

Wix Settings > Custom Code

  • Back to your Wix Website Editor, if the Wix Chat is enabled and showing, right-click on it and select delete to remove it from the display.
1420

Wix Website Editor

-Click Save located at the upper corner of the page. A pop-up window will display for the confirmation that your changes are saved.

1070

Wix Website Editor

  • Click Publish Now. A confirmation that your site is published and live online will be displayed.
1070

Wix Website Editor

  • Click View Site. The CINNOX Widget should appear at the bottom right corner.
790

Publish Wix Site with CINNOX Widget

From now on, your visitors will be able to reach out to you through live chat and call on your Wix website.

 

📘

For more information on configuring your CINNOX widget appearance, refer to this Guide's Customising Your Widget's Appearance section.

📘

To know how to change the widget position from right to left, refer to this Guide's Dynamic Change of Installed Widget section.