CINNOX provides you with a single interface where you can manage all messaging from and to different channels. It lets you provide seamless customer engagement, instantly communicate with your team members and colleagues, participate in team discussions related to projects or operations, and create other interactions.

Below are what you can do with CINNOX's Smart Messaging features:

• Serve visitor Chat Enquiries
• Have a 1-to-1 chat with colleagues
• Create a Space for internal private or public group chat
• Share files
• Send 1-to-1 SMS
• Create and send SMS Campaigns
• Connect you Social Messaging Apps - Facebook Messenger, WeChat, WhatsApp and LINE
• Transfer an ongoing chat enquiry to another staff or Tag