Extension Numbers

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What is Staff Extension Number?

Staff Extension Number is a unique 3 to 6-digit allocated to each staff for easy dialling to other staff.

The extension number is displayed in the Staff Management > Account Details, My Account, and Staff Contact List.


Extension Number in the Staff Account Details

Admin can change staff extension number provided the new extension number is available, and no staff members own it yet.


Extension Number in the Contact List

To call a staff through the extension number, use the dial pad and start with '#', then enter the extension number and press the call button.


Calling Staff through Extension Number