Supported Languages in CINNOX

CINNOX provides the following languages in your Web Dashboard and Mobile app.

  • English
  • Japanese
  • Chinese (Simplified)
  • Chinese (Traditional)

To change the language of your CINNOX in the Web Dashboard:

  • Click your staff account profile picture at the top right corner of the dashboard.
  • Select the desired Language.
  • Once a language has been selected, a toast message will notify you that the change has been made successfully. The language will be updated accordingly.

Other Language Settings

CINNOX Widget Languages

If you want to set the Widget language, read more in Configure the Widget UI Language

Destination - Support Group Languages

If you want to set the routing according to the Widget language, read more in Language and Location routing in Service Group

Chat Translation

If you want to change your Chat Translation language, read more in Chat TranslationChat Translation