Voicemail

CINNOX's Voicemail feature lets your visitors leave you a voice message in cases when your agents are unavailable to attend to their call enquiry.

Voicemail provides a 24-hour answering capability and plays an essential role in business communications. This feature enhances your staff's efficiency and productivity, ensuring that no customers slip through the cracks because staff members can immediately follow up on missed enquiries based on the details left on the voicemail messages.

Using Voicemail on Virtual Numbers

To enable voicemail on any of your toll-free or local numbers, refer to the Virtual Numbers section of this Guide.

πŸ“˜

If Voicemail is enabled on any virtual numbers, you can only have one destination and either "Alternative" or "Time" Routing.

Updated about a month ago


Voicemail


Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.