SMS Report provides statistics of the total sent SMS and breakdown details including:
- SMS Status
- Location Distribution
With filters such as:
- Send Date & Time
To view the SMS Report, from the navigation pane, click Report > SMS Report.
Overview displays the Total SMS Sent by the staff with the period of time.
In the referenced screenshot, the total SMS sent data is 75 from the last 7 days.
- Total SMS Undelivered shows 0 from the last 7 days
- Total SMS Submitted, shows 75 from the last 7 days
- Total SMS Rejected, shows 0 from the last 7 days
According to the date filtered, the graph displays the breakdown of SMS Sent in an hour/day breakdown according to the date filtered.
Shows the location of the SMS destination country and the total send give the period of time.
In the referenced screenshot, in Hong Kong, the total SMS sent is 23, while in Taiwan, the total SMS sent is 52, for a total of 75 from the last 7 days.
The SMS Detail Report interface displays consolidated SMS details that include:
SMS Sender ID: the phone number used as the SMS sender ID
Source: whether the SMS was sent as a Direct Engagement SMS to customers or Conference SMS invitation or Verification.
Sent By: the sender of the SMS
Destination & Country: the phone number and country name of where the SMS sent
Status: whether the SMS has been Submitted, Undelivered or Rejected by the carrier
Send Date & Time: the date and time of when the SMS sent
Details: the SMS content of the sent SMS
Click Details to view the SMS content.
Verification SMS is not included in the SMS preview details.
Export the SMS Detail Report by clicking the export icon and the data downloaded in .csv file to your local machine.
Use the Filter to view the report by Staff who sent the SMS, Date, Source and Status.
Updated about 1 month ago