Keyboard Shortcuts

CINNOX users can easily navigate through the platform by clicking on relevant icons. However, they may also use its keyboard shortcuts to access CINNOX features and functionalities even quicker.

To view these keyboard shortcuts, click on the keyboard icon located at the top-right corner of your dashboard.

The table below lists the Windows and Mac shortcut keys for commonly used actions in the CINNOX dashboard:

Windows Keys	Mac Keys	Action
Ctrl + Shift + Y	⌘ + Shift + Y	Change your availability status from active to busy or vice versa
Ctrl + Alt + K	⌘ + Option + K	Open a new chat window
Ctrl + Alt + X	⌘ + Option + X	Create new conference call
Ctrl + /	⌘ + /	Search within Workspace
Ctrl + .	⌘ + .	Open/Close the side panel
Ctrl + Shift + X	⌘ + Shift + X	Close an enquiry
Ctrl + Shift + P	⌘ + Shift + P	Open/Close the Enquiry Panel
Ctrl + I	Ctrl + U	Share files in the input field
Ctrl + Shift + L	⌘ + Shift + L	Add an Enquiry label to an enquiry
Shift + M	Shift + M	Mute/Unmute your microphone during a call
Shift + V	Shift + V	Turn the camera on/off during a video call