Sync Device Contacts

Making calls or sending SMS to your device contact list is now even more accessible and. You don't have to enter your device contact's phone number one by one. Using the CINNOX app, you can sync your mobile device contact list to your CINNOX account and make calls or send SMS to them directly.
The contact list sync is per device and will not be available to other users on the same subdomain.

Sync device contacts

To sync your device contacts into your CINNOX account using the CINNOX app:

  • On your CINNOX app > Contacts panel, tap Contacts to view the Contact list
  • Switch your contact list to Device Contacts
  • If you have not synced your device contacts list yet, the below screen will appear
  • Tap Sync Device Contacts

Once the Device Contacts are successfully synced to your CINNOX account, the Device Contact list will display in your CINNOX app.

 

Making Calls or sending SMS to the device contacts

To make an off-net call or send a SMS to your device contacts:

  • From the Device Contact List, find the contact you want to dial or send an SMS
  • Tap the Call icon to start the call
Call a Device ContactCall a Device Contact

Call a Device Contact

  • Tap the SMS icon to send an SMS
Send SMS to a Device ContactSend SMS to a Device Contact

Send SMS to a Device Contact

 

Merge Device Contact as External Contact in CINNOX

To merge a device contact to CINNOX contact:

  • From the Device Contact List, find the contact you want to save as a CINNOX Contact
  • Tap Merge to External Contact
  • Find in the CINNOX contact list to merge with the selected device contact
  • Select among the details to which details will be added in the merging
  • Tap Merge
  • The CINNOX contact details will be updated
Merge Device Contact to CINNOX ContactMerge Device Contact to CINNOX Contact

Merge Device Contact to CINNOX Contact

 

Save Device Contact as a Contact in CINNOX

To save your device contact as a contact in CINNOX:

  • From the Device Contact List, find the contact you want to save as a CINNOX Contact
  • Tap Save as External Contact
  • The New Contact Form will be opened, check the details if all the mandatory fields are not empty
  • Add more details to the contact form if necessary
  • Tap Create
  • Save contact will be listed in the CINNOX contact list
Save Device Contact as CINNOX ContactSave Device Contact as CINNOX Contact

Save Device Contact as CINNOX Contact


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