@mention is a chat feature that lets Staff members get the attention of a specific person within a CINNOX Space about a specific message. A Staff member needs to type @, followed by the name of the person they wish to notify.
With the Mention Preference Setting in the CINNOX app, you can choose to add or not a
mention non-member Staff in the Space group chat.
There are three options to choose for the mention preference.
Auto invite: add non-member @mention Staff into Space
Ask every time: asks you every time you mention a Staff member.
This is the default setting.
Do nothing: does not invite the Staff member you mentioned
To manage the mention preference settings:
- On the menu tab, go to My Account then tap Settings > Mention Preference.
Choose among the options you preferred when mentioning a non-member Staff in the Space Group Chat.
When you change the preference, it will take effect immediately on your Space Group Chats.
Updated over 1 year ago