Mention Preference

@mention is a chat feature that lets Staff members get the attention of a specific person within a CINNOX Space about a specific message. A Staff member needs to type @, followed by the name of the person they wish to notify.

 

With the Mention Preference Setting in the CINNOX app, you can choose to add or not a
mention non-member Staff in the Space group chat.

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Manage Mention Preference

There are three options to choose for the mention preference.

  • Auto invite: add non-member @mention Staff into Space

  • Ask every time: asks you every time you mention a Staff member.
    This is the default setting.

  • Do nothing: does not invite the Staff member you mentioned

 

To manage the mention preference settings:

  • On the menu tab, go to My Account then tap Settings > Mention Preference.
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Mention Preference

Choose among the options you preferred when mentioning a non-member Staff in the Space Group Chat.

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Mention Preference Setting

When you change the preference, it will take effect immediately on your Space Group Chats.

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Chat room with "Ask every time" mention preference


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