Password Policies
As a Staff administrator, you can enable additional password policies to enhance the security and protection of your Staff members’ login credentials to the CINNOX service. These policies include the following:
- Password History: prevents Staff members from reusing a set number of passwords they used recently.
- Maximum Password Age: sets passwords to expire after a set number of days, forcing Staff members to change their passwords.
- Account Lockout Threshold: automatically locks out Staff members after a set number of failed login attempts.
Enabling Staff Password Policies
To enable Staff Password Policies
- From the navigation menu, go to Administration > Security > Service Authentication.


- For each policy:
- Click on Edit at the rightmost side then toggle the button that will appear ON.
- Type in the values you want to set for the said policy.
- Click on Save.


Password History


Password Age


Lockout Threshold
Disabling Staff Password Policies
To disable Staff Password Policies
- From the navigation menu, go to Administration > Security > Service Authentication.
- For each policy:
- Click on Edit at the rightmost side then toggle the button that will appear OFF.
- Click on Save.


Disabling a Password Policy
Updated 9 months ago
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