Get Started

Explore a wholesome guide to setting up and installing channels, configurations, teams and other settings throughout CINNOX all in one place.

Onboarding Segments:

• Welcome to CINNOX with a video
• Connect channels
• Orchestrate engagement
• Invite your team
• Visitor enquiries
• Download the App
• More resources

For every completed tutorial in the Get Started, the percentage completion (%) increased until it reached 100%.

 

Help Centre

Help Centre consists of a step-by-step tutorial to explore configuration settings.

Click the icon on the Dashboard's top right corner to view the Help Centre.

 

Suggested Tutorials

The suggested tutorials consist of the following topics:

• Simulate visitor enquiry
• Simulate call
• Invite your Team
• Explore space group chat
• Install the web widget
• Configure the smart greeting
• Create a destination
• Create a tag
• and more

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You cannot perform any action when you are in the tutorial mode.

 

Online Documents

Online documents compose of links to the following:

• User Manuals for Dashboard and App
• Blog & Learning Hub
• FAQ
• Release Notes

When you click any online document, a new tab opens for the clicked page.