Identity and Enquiry

Build holistic profiles of your customers to provide better customer engagement no matter where they are located or what channel they are using. CINNOX's data-driven and profile-based approach help you gather and consolidate relevant information, including their website journey and previous interactions with you or your colleagues.

Enquiries play a significant role in building customer profiles. CINNOX equips you with several features to help navigate the process: familiarising themselves with the flow and different statuses of enquiries to creating and managing contact lists.

Refer to the following pages for more information:

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