{"data":{"id":"779842","string_id":"7qPueciV","status":"1","parent_id":"0","slug":"resources","order":"0","name":"\u8cc7\u6e90","type":"1","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","author":"","published_time":"0","add_time":"1777516709","update_time":"1777517184","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","tags":[],"child":[{"id":"779843","string_id":"A818vBin","status":"1","parent_id":"779842","slug":"release-notes","order":"0","name":"\u7248\u672c\u767c\u884c\u8aaa\u660e","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"\u7248\u672c\u767c\u884c\u8aaa\u660e","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1777974953","add_time":"1777516712","update_time":"1777975033","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"2","file_type":"","auth_id":"[\"779843\", \"779842\"]","content":{"content_id":"779843","content":"### v4.11.0\n**\u767c\u884c\u65e5\u671f\uff1a2026 \u5e74 4 \u6708 24 \u65e5**\n\n---\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u4e00\u822c\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408\uff08\u65b0\u589e\u4e32\u6d41\u8a0a\u606f\u652f\u63f4\uff09<\/font>**\n\n\u6211\u5011\u64f4\u5145\u4e86\u4e00\u822c\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408\uff0c\u4ee5\u63d0\u4f9b\u66f4\u5feb\u901f\u3001\u66f4\u5177\u5c0d\u8a71\u611f\u7684\u9ad4\u9a57\u3002\n\n\u9664\u4e86\u73fe\u6709\u57fa\u65bc JSON \u7684\u804a\u5929\u6a5f\u5668\u4eba\u56de\u61c9\u5916\uff0cCINNOX \u73fe\u5df2\u652f\u63f4\u4f7f\u7528**\u4f3a\u670d\u5668\u50b3\u9001\u4e8b\u4ef6\uff08SSE\uff09\u7684\u4e32\u6d41\u8a0a\u606f**\u3002\u9019\u8b93\u804a\u5929\u6a5f\u5668\u4eba\u7684\u56de\u8986\u80fd\u5920\u9010\u5b57\u5143\u9010\u6b65\u986f\u793a\uff0c\u800c\u7121\u9700\u7b49\u5f85\u5b8c\u6574\u56de\u61c9\u751f\u6210\u5f8c\u624d\u986f\u793a\u5728\u804a\u5929\u5ba4\u4e2d\u3002\n\n**\u4e3b\u8981\u512a\u9ede\uff1a**\n- \u66f4\u81ea\u7136\u3001\u5be6\u6642\u7684\u5c0d\u8a71\u6d41\u7a0b\n- \u63d0\u5347\u7d42\u7aef\u7528\u6236\u611f\u77e5\u7684\u56de\u61c9\u901f\u5ea6\n- \u8207\u4efb\u4f55\u7b2c\u4e09\u65b9\u5e73\u53f0\u7684\u804a\u5929\u6a5f\u5668\u4eba\u7121\u7e2b\u6574\u5408\n\n>\n\n**\u901a\u8a71\u6d3b\u52d5 \u2013 \u7121\u4ee3\u7406\u64a5\u865f\u5668\u589e\u5f37\u529f\u80fd<\/font>**\n\n\u901a\u8a71\u6d3b\u52d5\u4e2d\u7684**\u7121\u4ee3\u7406\u64a5\u865f\u5668**\u5df2\u589e\u5f37\uff0c\u652f\u63f4\u66f4\u8c50\u5bcc\u7684\u63a5\u807d\u5f8c\u4e92\u52d5\uff0c\u53ef\u5728\u901a\u8a71\u63a5\u901a\u5f8c\u64ad\u653e\u97f3\u8a0a\u53ca\/\u6216\u8f49\u63a5\u81f3\u771f\u4eba\u5c08\u54e1\u3002\n\n**A\uff1a\u64ad\u653e\u97f3\u8a0a\u63d0\u793a**\n- \u7576\u63a5\u807d\u8005\u63a5\u901a\u96fb\u8a71\u6642\u64ad\u653e\u9810\u5148\u9304\u88fd\u7684\u8a0a\u606f\u3002\n- \u9069\u7528\u65bc\u516c\u544a\u3001\u63d0\u9192\u6216\u9810\u9304\u7684\u6d3b\u52d5\u8a0a\u606f\u3002\n\n**B\uff1a\u8f49\u63a5\u81f3\u771f\u4eba\u5c08\u54e1**\n- \u901a\u8a71\u63a5\u901a\u6216\u97f3\u8a0a\u63d0\u793a\u64ad\u653e\u5f8c\uff0c\u5c07\u901a\u8a71\u8f49\u63a5\u7d66\u771f\u4eba\u5c08\u54e1\u3002\n- \u9069\u7528\u65bc\u9700\u8981\u771f\u4eba\u5c08\u54e1\u5728\u521d\u6b65\u901a\u8a71\u4e92\u52d5\u5f8c\u8ddf\u9032\u7684\u6d3b\u52d5\uff0c\u5305\u62ec\u92b7\u552e\u548c\u5ba2\u6236\u670d\u52d9\u60c5\u5883\u3002\n\n\u60a8\u53ef\u4ee5\u6839\u64da\u6d3b\u52d5\u9700\u6c42**\u7368\u7acb\u4f7f\u7528\u4efb\u4e00\u9078\u9805\uff0c\u6216\u5169\u8005\u540c\u6642\u4f7f\u7528**\u3002\n\n>\n\n**\u5176\u4ed6<\/font>**\n\n**SMS \u8a0a\u606f\u8a08\u6578**\n- \u986f\u793a\u5be6\u6642\u5b57\u5143\u8a08\u6578\u5668\u548c\u4f30\u7b97\u7684 SMS \u8a0a\u606f\u6bb5\u6578\u3002\n\n**\u64a5\u865f\u76e4**\n- \u986f\u793a\u6700\u8fd1\u901a\u8a71\u8a18\u9304\u3002\n- \u8f38\u5165\u865f\u78bc\u6642\u6703\u52d5\u614b\u7be9\u9078\u806f\u7d61\u4eba\u5217\u8868\u3002\n\n**\u54e1\u5de5\u7ba1\u7406 \u2013 \u8a73\u7d30\u8cc7\u6599\u9801\u9762**\n- **\u8655\u7406\u76ee\u7684\u5730**\u548c**\u6e20\u9053**\u73fe\u5df2\u9023\u7d50\u4e26\u53ef\u9ede\u64ca\uff0c\u4fbf\u65bc\u5c0e\u822a\u81f3\u76f8\u61c9\u9801\u9762\u3002\n\n**\u5404\u9805\u932f\u8aa4\u4fee\u5fa9\u8207\u7528\u6236\u9ad4\u9a57\u6539\u5584**\n- \u6574\u9ad4\u7a69\u5b9a\u6027\u3001\u6548\u80fd\u53ca\u6613\u7528\u6027\u63d0\u5347\u3002\n\n>\n\n---\n\n### v4.10.0\n**\u767c\u884c\u65e5\u671f\uff1a2026 \u5e74 2 \u6708 26 \u65e5**\n\n---\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u5de5\u4f5c\u5340\u6539\u9032<\/font>**\n\u6211\u5011\u5f37\u5316\u4e86\u7528\u6236\u5728\u7ba1\u7406\u548c\u700f\u89bd\u5de5\u4f5c\u5340\u623f\u9593\u5217\u8868\u6642\u7684\u6548\u7387\u8207\u9ad4\u9a57\u3002\n\n**\u623f\u9593\u5217\u8868\u7be9\u9078\u589e\u5f37**\n- **\u6700\u8fd1\u804a\u5929\u5217\u8868** \u2013 \u81ea\u8a02\u7be9\u9078\u689d\u4ef6\u4e26\u91cd\u65b0\u547d\u540d\u4ee5\u4fbf\u5feb\u901f\u5b58\u53d6\u3002\n- **\u5916\u90e8\u3001\u5167\u90e8\u3001\u7a7a\u9593\u623f\u9593** \u2013 \u4fdd\u7559\u73fe\u6709\u623f\u9593\u985e\u578b\uff0c\u4fbf\u65bc\u700f\u89bd\u3002\n- **SMS \u6536\u4ef6\u7bb1\uff08\u65b0\u589e\uff09** \u2013 \u76f4\u63a5\u5728\u5de5\u4f5c\u5340\u4e2d\u6aa2\u8996\u548c\u7ba1\u7406 SMS \u5c0d\u8a71\u3002\n- **\u700f\u89bd\u516c\u958b\u7a7a\u9593\uff08\u65b0\u589e\uff09** \u2013 \u8f15\u9b06\u767c\u73fe\u4e26\u52a0\u5165\u516c\u958b\u7a7a\u9593\u3002\n- **\u70ba\u81ea\u8a02\u6aa2\u8996\u5efa\u7acb\u7be9\u9078\u689d\u4ef6\uff08\u65b0\u589e\uff09** \u2013 \u91dd\u5c0d\u7279\u5b9a\u9700\u6c42\u5efa\u7acb\u500b\u4eba\u5316\u7be9\u9078\u689d\u4ef6\u3002\n- **\u91cd\u65b0\u6392\u5e8f\u7be9\u9078\u689d\u4ef6\uff08\u65b0\u589e\uff09** \u2013 \u6309\u7167\u60a8\u7684\u5de5\u4f5c\u6d41\u7a0b\u9806\u5e8f\u6392\u5217\u7be9\u9078\u689d\u4ef6\u3002\n\n**\u5176\u4ed6<\/font>**\n- \u5404\u9805\u932f\u8aa4\u4fee\u5fa9\u8207\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.9.0\n**\u767c\u884c\u65e5\u671f\uff1a2026 \u5e74 1 \u6708 30 \u65e5**\n\n---\n\n**\ud83c\udf89 \u65b0\u589e\u529f\u80fd<\/font>**\n\n**SMS \u95dc\u9375\u5b57\u81ea\u52d5\u56de\u8986<\/font>**\n\u900f\u904e CINNOX \u7684\u95dc\u9375\u5b57\u81ea\u52d5\u56de\u8986\u529f\u80fd\uff0c\u5373\u6642\u81ea\u52d5\u56de\u8986 SMS\u3002\n\n\u7576\u5ba2\u6236\u767c\u9001\u5305\u542b\u9810\u5148\u5b9a\u7fa9\u95dc\u9375\u5b57\u7684 SMS \u6642\uff0c\u7cfb\u7d71\u6703\u81ea\u52d5\u4ee5\u9810\u8a2d\u8a0a\u606f\u56de\u8986 \u2014 \u7121\u9700\u5c08\u54e1\u4ecb\u5165\u3002\n\n**\u4e3b\u8981\u512a\u9ede**\n\n- \u26a1 \u5373\u6642\u56de\u8986\u5165\u7ad9 SMS\n- \ud83e\udd16 \u81ea\u52d5\u8655\u7406\u9078\u64c7\u52a0\u5165\/\u9000\u51fa\n- \ud83d\udcc9 \u6e1b\u5c11\u5c08\u54e1\u5de5\u4f5c\u91cf\n- \u2705 \u7b26\u5408 SMS \u540c\u610f\u898f\u7bc4\n- \ud83d\udce3 \u975e\u5e38\u9069\u5408\u6d3b\u52d5\u3001\u63a8\u5ee3\u53ca\u4fc3\u92b7\n\n**\u904b\u4f5c\u65b9\u5f0f**\n\n- \u5ba2\u6236\u5411 CINNOX \u865b\u64ec\u865f\u78bc\u767c\u9001 SMS\n- \u7cfb\u7d71\u5075\u6e2c\u8a2d\u5b9a\u7684\u95dc\u9375\u5b57\n- \u7acb\u5373\u767c\u9001\u81ea\u52d5\u56de\u8986\n- \u8a0a\u606f\u8a18\u9304\u65bc SMS \u6536\u4ef6\u7bb1\u8207\u5831\u544a\u4e2d\n\n**\u5e38\u898b\u4f7f\u7528\u6848\u4f8b**\n\n- \u6d3b\u52d5\u9078\u64c7\u52a0\u5165\uff08\u4f8b\u5982\u300cYES\u300d\uff09\n- \u53d6\u6d88\u8a02\u95b1\/\u9000\u51fa\uff08\u4f8b\u5982\u300cSTOP\u300d\uff09\n- \u6d3b\u52d5\u8ddf\u9032\n- \u6f5b\u5728\u5ba2\u6236\u78ba\u8a8d\n\n**\u5176\u4ed6<\/font>**\n- \u5404\u9805\u932f\u8aa4\u4fee\u5fa9\u8207\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.8.0\n\n**\u767c\u884c\u65e5\u671f\uff1a2025 \u5e74 8 \u6708 7 \u65e5**\n\n---\n\n**\ud83c\udf89 \u65b0\u589e\u529f\u80fd<\/font>**\n\n**SMS \u6536\u4ef6\u7bb1\u767b\u5834\uff01<\/font>**\n\n\u5728 CINNOX \u63a7\u5236\u53f0\u548c\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u4e0a\u9ad4\u9a57\u7cbe\u7c21\u7684 SMS \u901a\u8a0a\u3002\u60a8\u7684\u5718\u968a\u73fe\u5728\u53ef\u4ee5\u5728\u4e00\u500b\u5171\u4eab\u3001\u5b89\u5168\u7684\u6536\u4ef6\u7bb1\u4e2d\u7ba1\u7406\u6bcf\u6bb5 SMS \u5c0d\u8a71\uff0c\u4e26\u5177\u5099\u5b8c\u6574\u7684\u5b58\u53d6\u63a7\u5236\u3002\n\n**\u2728 \u4e3b\u8981\u529f\u80fd**\n* **\u767c\u9001\u8207\u63a5\u6536 SMS**\uff1a\u4f7f\u7528\u60a8\u7684 CINNOX \u865b\u64ec\u865f\u78bc\u76f4\u63a5\u8207\u5ba2\u6236\u4e92\u52d5\u3002\n* **\u7d71\u4e00\u6536\u4ef6\u7bb1**\uff1a\u5728\u4e00\u500b\u7c21\u55ae\u7684\u4ecb\u9762\u4e2d\u67e5\u770b\u6d3b\u52d5\u56de\u61c9\u548c\u5ba2\u6236\u56de\u8986\u3002\n* **\u6b0a\u9650\u63a7\u5236**\uff1a\u5b9a\u7fa9\u8ab0\u53ef\u4ee5\u767c\u9001\u3001\u95b1\u8b80\u6216\u56de\u8986\u8a0a\u606f \u2014 \u78ba\u4fdd\u5b89\u5168\u5354\u4f5c\u3002\n\n\u7121\u8ad6\u60a8\u662f\u57f7\u884c **SMS \u6d3b\u52d5\u9084\u662f\u76f4\u63a5\u8207\u5ba2\u6236\u804a\u5929**\uff0cSMS \u6536\u4ef6\u7bb1\u90fd\u80fd\u4fdd\u6301\u4e00\u5207\u4e95\u4e95\u6709\u689d\u4e14\u6613\u65bc\u5b58\u53d6 \u2014 \u63d0\u5347\u5354\u4f5c\u8207\u56de\u61c9\u901f\u5ea6\u3002\n\n**\ud83d\ude80 \u5165\u9580\u6307\u5357**\n\n\u6e96\u5099\u597d\u555f\u7528 SMS \u6536\u767c\u529f\u80fd\u4e86\u55ce\uff1f**[\u806f\u7e6b\u60a8\u7684\u5ba2\u6236\u7d93\u7406](https:\/\/www.cinnox.com\/zh\/contact-sales)** \u7acb\u5373\u7533\u8acb CINNOX \u865b\u64ec\u865f\u78bc\u3002\n\n**\u5176\u4ed6<\/font>**\n- \u5404\u9805\u932f\u8aa4\u4fee\u5fa9\u8207\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.6.0\n\n**\u767c\u884c\u65e5\u671f\uff1a2025 \u5e74 1 \u6708 6 \u65e5**\n\n---\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u67e5\u8a62\u804a\u5929\u81ea\u52d5\u63a5\u8d77<\/font>**\n\n\u65b0\u7684\u548c\u8f49\u79fb\u7684\u67e5\u8a62\u6703\u81ea\u52d5\u6307\u6d3e\u7d66\u6307\u5b9a\u7684\u54e1\u5de5\uff0c\u7121\u9700\u624b\u52d5\u63a5\u8d77\uff0c\u5f9e\u800c\u52a0\u5feb\u56de\u61c9\u901f\u5ea6\u3002\n\n**\u91cd\u9ede**\n\n- \u6839\u64da\u6e20\u9053\u898f\u5247\u81ea\u52d5\u6307\u6d3e\u67e5\u8a62\n- \u512a\u5148\u5206\u914d\u7d66\u8def\u7531\u9806\u5e8f\u4e2d\u7684\u7b2c\u4e00\u4f4d\u53ef\u7528\u54e1\u5de5\n- \u53ef\u900f\u904e\u300c\u5de5\u5177\u8207\u8a2d\u5b9a\u300d>\u300c\u67e5\u8a62\u8a2d\u5b9a\u300d\u9032\u884c\u914d\u7f6e\n- \u300c\u81ea\u52d5\u95dc\u9589\u67e5\u8a62\u300d\u5df2\u66f4\u540d\u70ba\u300c\u67e5\u8a62\u8a2d\u5b9a\u300d\n\n>\n\n**\u9032\u884c\u4e2d\u67e5\u8a62\u7684\u8f49\u79fb\u6539\u9032<\/font>**\n\n\u73fe\u5728\u53ef\u4ee5\u66f4\u9748\u6d3b\u5730\u8f49\u79fb\u9032\u884c\u4e2d\u7684\u67e5\u8a62\uff0c\u5be6\u73fe\u66f4\u9806\u66a2\u7684\u5354\u4f5c\u3002\n\n- **\u5c08\u54e1**\u53ef\u4ee5\u63a5\u7ba1\u6216\u8f49\u79fb\u7531\u6a5f\u5668\u4eba\u8655\u7406\u7684\u67e5\u8a62\n- **\u7ba1\u7406\u54e1\u8207\u4e3b\u7ba1**\u53ef\u4ee5\u8f49\u79fb\u7531\u6a5f\u5668\u4eba\u6216\u5c08\u54e1\u8655\u7406\u7684\u67e5\u8a62\n\n>\n\n**\u67e5\u8a62\u76e3\u63a7\u4e2d\u7684\u5feb\u901f\u7be9\u9078<\/font>**\n\n\u65b0\u7684\u5feb\u901f\u7be9\u9078\u529f\u80fd\u5e6b\u52a9\u5718\u968a\u66f4\u5feb\u5c08\u6ce8\u65bc\u6b63\u78ba\u7684\u67e5\u8a62\u3002\n\n- **\u5c08\u54e1\uff1a** \u67e5\u770b\u60a8\u7684\u67e5\u8a62\u6216\u6a5f\u5668\u4eba\u67e5\u8a62\n- **\u7ba1\u7406\u54e1\u8207\u4e3b\u7ba1\uff1a** \u67e5\u770b\u60a8\u7684\u6a5f\u5668\u4eba\u6216\u5718\u968a\u67e5\u8a62\n\n>\n\n**ACD - \u56fa\u5b9a\u9806\u5e8f\u8def\u7531<\/font>**\n\n\u67e5\u8a62\u6309\u9810\u5148\u5b9a\u7fa9\u7684\u56fa\u5b9a\u9806\u5e8f\u8def\u7531\u7d66\u5c08\u54e1\u3002\n\n- \u53ef\u9810\u6e2c\u4e14\u4e00\u81f4\u7684\u6307\u6d3e\n- \u7c21\u5316\u7684\u8def\u7531\u908f\u8f2f\n- \u66f4\u5feb\u7684\u67e5\u8a62\u8655\u7406\n\n>\n\n**\u900f\u904e\u6d3b\u52d5\u548c API \u767c\u9001 WhatsApp \u9a57\u8b49\uff08OTP\uff09<\/font>**\n\n\u900f\u904e\u6d3b\u52d5\u6216 API \u767c\u9001\u5b89\u5168\u7684 WhatsApp OTP\uff0c\u5be6\u73fe\u53ef\u9760\u7684\u7528\u6236\u9a57\u8b49\u3002\n\n- \u5b89\u5168\u53ef\u9760\u7684 OTP \u50b3\u9001\n- \u652f\u63f4\u6d3b\u52d5\u548c API \u5de5\u4f5c\u6d41\u7a0b\n- \u8f15\u9b06\u8207\u73fe\u6709\u7cfb\u7d71\u6574\u5408\n\n>\n\n**\u900f\u904e API \u4f7f\u7528\u5b57\u6bcd\u6578\u5b57\u767c\u9001\u8005 ID \u767c\u9001 SMS<\/font>**\n\n\u4f7f\u7528\u81ea\u8a02\u767c\u9001\u8005\u540d\u7a31\u767c\u9001 SMS\uff0c\u63d0\u5347\u54c1\u724c\u5f62\u8c61\u8207\u4fe1\u4efb\u5ea6\u3002\n\n- \u54c1\u724c\u5316\u767c\u9001\u8005 ID\n- \u66f4\u9ad8\u7684\u8a0a\u606f\u8b58\u5225\u5ea6\n- \u57fa\u65bc API \u7684\u6574\u5408\n\n>\n\n**\u5176\u4ed6<\/font>**\n* \u5404\u9805\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.5.0\n\n**\u767c\u884c\u65e5\u671f\uff1a2024 \u5e74 8 \u6708 6 \u65e5**\n\n---\n\n**\ud83c\udf89 \u65b0\u589e\u529f\u80fd<\/font>**\n\n**ACD - \u6700\u9577\u7a7a\u9592\u8207\u8f2a\u6d41\u8def\u7531**\n\n\u81ea\u52d5\u901a\u8a71\u5206\u914d\uff08ACD\uff09\u7684\u65b0\u8def\u7531\u9078\u9805\u6539\u5584\u4e86\u5de5\u4f5c\u8ca0\u8f09\u5e73\u8861\u548c\u5c08\u54e1\u6548\u7387\u3002\n\n- **\u6700\u9577\u7a7a\u9592\u8def\u7531** \u2013 \u5c07\u67e5\u8a62\u767c\u9001\u7d66\u9592\u7f6e\u6700\u4e45\u7684\u5c08\u54e1\uff0c\u4fdd\u6301\u5c08\u54e1\u53c3\u8207\u5ea6\u4e26\u516c\u5e73\u5206\u914d\u5de5\u4f5c\u91cf\n- **\u8f2a\u6d41\u8def\u7531** \u2013 \u6309\u9806\u5e8f\u5c07\u67e5\u8a62\u5206\u914d\u7d66\u5c08\u54e1\uff0c\u5be6\u73fe\u5747\u52fb\u7684\u4efb\u52d9\u5206\u914d\n\n>\n\n**\u4f47\u5217\u76e3\u63a7**\n\n\u5be6\u6642\u67e5\u770b\u67e5\u8a62\u3001\u5c08\u54e1\u72c0\u614b\u548c\u5ba2\u6236\u7b49\u5f85\u6642\u9593\u3002\n\n- \u8ffd\u8e64\u9032\u5165\u4f47\u5217\u7684\u67e5\u8a62\n- \u5feb\u901f\u8b58\u5225\u74f6\u9838\u4ee5\u7dad\u6301\u9ad8\u670d\u52d9\u6c34\u5e73\n- \u652f\u63f4\u591a\u7a2e\u5206\u914d\u65b9\u5f0f\n\n>\n\n**\u4f47\u5217\u5831\u544a**\n\n\u5168\u9762\u6aa2\u8996\u4f47\u5217\u6548\u80fd\u8207\u6548\u7387\u3002\n\n- \u5206\u6790\u4f47\u5217\u6307\u6a19\u4ee5\u512a\u5316\u8cc7\u6e90\u5206\u914d\n- \u505a\u51fa\u6578\u64da\u9a45\u52d5\u7684\u6539\u9032\u4ee5\u63d0\u4f9b\u66f4\u597d\u7684\u670d\u52d9\n\n>\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u589e\u5f37\u7248\u67e5\u8a62\u6982\u89bd**\n\n- \u67e5\u8a62\u6982\u89bd\u73fe\u5df2\u6210\u70ba\u76e3\u63a7\u9801\u9762\uff0c\u5305\u542b\u67e5\u8a62\u548c\u4f47\u5217\u6a19\u7c64\n- \u5be6\u6642\u8ffd\u8e64\u4f47\u5217\u72c0\u614b\u3001\u5206\u914d\u548c\u5c08\u54e1\u53ef\u7528\u6027\n\n>\n\n**\u53ef\u81ea\u8a02\u7684\u54cd\u9234\u8d85\u6642**\n\n- \u8abf\u6574\u5c08\u54e1\u6536\u5230\u65b0\u67e5\u8a62\u901a\u77e5\u7684\u6642\u9593\uff08\u9810\u8a2d\uff1a30 \u79d2\uff09\n\n>\n\n**Copilot \u2192 \u667a\u80fd\u56de\u8986**\n\n- \u66f4\u540d\u4e26\u79fb\u81f3\u804a\u5929\u8f38\u5165\u6b04\n- \u70ba\u9032\u884c\u4e2d\u7684\u67e5\u8a62\u5c0d\u8a71\u63d0\u4f9b AI \u9a45\u52d5\u7684\u5efa\u8b70\uff08\u9700\u8981 Azure OpenAI \u5e33\u6236\uff09\n\n>\n\n**\u5c0f\u5de5\u5177\u5716\u793a\u81ea\u8a02**\n\n- \u70ba\u7db2\u9801\u548c\u6d41\u52d5\u5c0f\u5de5\u5177\u81ea\u8a02\u5716\u793a\uff0c\u63d0\u5347\u53ef\u898b\u6027\u8207\u7528\u6236\u9ad4\u9a57\n\n>\n\n**\u5176\u4ed6<\/font>**\n\n* \u5404\u9805\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.4.0\n\n**\u767c\u884c\u65e5\u671f\uff1a2024 \u5e74 7 \u6708 1 \u65e5**\n\n---\n\n**\ud83c\udf89 \u65b0\u589e\u529f\u80fd<\/font>**\n\n**\u9032\u968e\u4e92\u52d5\u5f0f\u8a9e\u97f3\u61c9\u7b54\uff08IVR\uff09**\n\n\u4f7f\u7528\u9748\u6d3b\u3001\u57fa\u65bc\u6a39\u72c0\u7d50\u69cb\u7684\u8a2d\u8a08\u5668\u5efa\u7acb\u548c\u7ba1\u7406 IVR \u6d41\u7a0b\uff0c\u652f\u63f4\u7c21\u55ae\u548c\u8907\u96dc\u7684\u901a\u8a71\u8def\u7531\u5834\u666f\u3002\n\n**\u4e3b\u8981\u512a\u9ede**\n\n- \u81ea\u52d5\u5c07\u4f86\u96fb\u8005\u8def\u7531\u5230\u6b63\u78ba\u7684\u5718\u968a\u6216\u5c08\u54e1\n- \u81ea\u8a02\u591a\u5c64 IVR \u6d41\u7a0b\u4ee5\u6eff\u8db3\u60a8\u7684\u696d\u52d9\u9700\u6c42\n- \u6539\u5584\u4f86\u96fb\u8005\u9ad4\u9a57\u4e26\u6e1b\u5c11\u7b49\u5f85\u6642\u9593\n- \u4f7f\u7528\u76f4\u89c0\u7684\u8996\u89ba\u5316\u6d41\u7a0b\u8a2d\u8a08\u5668\u5feb\u901f\u8a2d\u5b9a\n\n>\n\n**\u901a\u8a71\u8a73\u7d30\u5831\u544a - \u65b0\u6aa2\u8996**\n\n\u901a\u8a71\u8a73\u7d30\u5831\u544a\u7d93\u904e\u91cd\u65b0\u8a2d\u8a08\uff0c\u63d0\u4f9b\u66f4\u6e05\u6670\u4e14\u66f4\u5177\u64cd\u4f5c\u6027\u7684\u898b\u89e3\u3002\n\n**\u8b8a\u66f4\u5167\u5bb9**\n\n- \u79fb\u9664\u6458\u8981\u5217\u4ee5\u63d0\u5347\u6e05\u6670\u5ea6\n- \u65b0\u589e\u901a\u8a71\u6307\u6a19\u548c\u7236\u901a\u8a71 ID \u4ee5\u5c0d\u95dc\u806f\u901a\u8a71\u9032\u884c\u5206\u7d44\n- \u7b2c\u4e00\u884c\u73fe\u5728\u986f\u793a\u521d\u59cb\u8655\u7406\u8005\u548c\u7b2c\u4e00\u6bb5\u901a\u8a71\u6301\u7e8c\u6642\u9593\n- \u9069\u7528\u65bc\u61c9\u7528\u7a0b\u5f0f\u5167\u6aa2\u8996\u548c Excel \u4e0b\u8f09\n- \u50c5\u5728\u767c\u4f48\u5f8c\u5efa\u7acb\u7684\u8a18\u9304\u6703\u986f\u793a\u5728\u65b0\u6aa2\u8996\u4e2d\n\n>\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u5c0f\u5de5\u5177\u81ea\u8a02**\n\n\u6211\u5011\u66f4\u65b0\u4e86\u5c0f\u5de5\u5177\u529f\u80fd\uff0c\u63d0\u4f9b\u66f4\u591a\u7684\u81ea\u8a02\u9078\u9805\u548c\u66f4\u4f73\u7684\u7528\u6236\u9ad4\u9a57\uff1a\n\n* \u55ae\u4e00\u670d\u52d9\u4e0b\u53ef\u6709\u591a\u500b\u5c0f\u5de5\u5177\u5916\u89c0\uff0c\u63d0\u4f9b\u66f4\u591a\u81ea\u8a02\u9078\u9805\u3002\n* \u55ae\u4e00\u670d\u52d9\u4e0b\u7684\u5c0f\u5de5\u5177\u6700\u5927\u6578\u91cf\u5df2\u589e\u52a0\u81f3 30 \u500b\uff0c\u63d0\u4f9b\u66f4\u5927\u7684\u9748\u6d3b\u6027\u548c\u53ef\u64f4\u5c55\u6027\u3002\n* \u8a9e\u8a00\u652f\u63f4\u5df2\u64f4\u5c55\u81f3\u5305\u62ec\u4fc4\u8a9e\u3001\u97d3\u8a9e\u548c\u897f\u73ed\u7259\u8a9e\u3002\n\n>\n\n**\u67e5\u8a62\u6982\u89bd**\n\n* \u6211\u5011\u70ba\u958b\u555f\u72c0\u614b\u7684\u67e5\u8a62\u6dfb\u52a0\u4e86\u6392\u5e8f\u529f\u80fd\uff0c\u4fbf\u65bc\u66f4\u597d\u5730\u512a\u5148\u6392\u5e8f\u3002\u60a8\u73fe\u5728\u53ef\u4ee5\u67e5\u770b\u6bcf\u500b\u67e5\u8a62\u7684\u78ba\u5207\u65e5\u671f\uff0c\u63d0\u4f9b\u95dc\u65bc\u67e5\u8a62\u6642\u9593\u66f4\u5177\u9ad4\u7684\u8cc7\u8a0a\u3002\n\n>\n\n**\u81ea\u52d5\u95dc\u9589\u67e5\u8a62**\n\n* \u6211\u5011\u65b0\u589e\u4e86\u4e00\u9805\u529f\u80fd\uff0c\u5141\u8a31\u96e2\u7db2\u901a\u8a71\u67e5\u8a62\u5728\u901a\u8a71\u7d50\u675f\u5f8c\u81ea\u52d5\u95dc\u9589\u3002\n\n>\n\n**\u67e5\u8a62\u5831\u544a**\n\n* \u54e1\u5de5\u73fe\u5728\u53ef\u4ee5\u900f\u904e\u9ede\u64ca\u67e5\u8a62\u5831\u544a\u4e2d\u7684\u67e5\u8a62\u4f86\u67e5\u770b\u67e5\u8a62\u804a\u5929\u5ba4\u53ca\u5176\u8a73\u7d30\u8cc7\u6599\u3002\n\n>\n\n**\u54e1\u5de5\u5831\u544a**\n\n* \u6211\u5011\u7684\u54e1\u5de5\u5831\u544a\u6982\u89bd\u5716\u8868\u5df2\u64f4\u5c55\uff0c\u5305\u542b\u6642\u9593\u548c\u985e\u578b\u6aa2\u8996\u7684\u66f4\u591a\u8a73\u7d30\u8cc7\u6599\uff0c\u63d0\u4f9b\u66f4\u5168\u9762\u7684\u898b\u89e3\u3002\n\n>\n\n**\u5176\u4ed6<\/font>**\n\n* **\u76ee\u9304\uff08\u6a19\u7c64\uff09\u6e20\u9053**\uff1a\u73fe\u5728\u652f\u63f4\u81ea\u52d5\u8a0a\u606f\u4f7f\u7528 markdown \u683c\u5f0f\u3002\n* **\u5b89\u5168\u804a\u5929\u50b3\u8f38**\uff1a\u70ba\u4fdd\u8b77\u8a2a\u5ba2\u548c\u5ba2\u6236\u5b89\u5168\uff0c\u9632\u6b62\u4ed6\u5011\u767c\u9001\u4fe1\u7528\u5361\u865f\u78bc\u3002\n* **\u901a\u8a71\u9304\u97f3**\uff1a\u65b0\u589e\u66ab\u505c\u8207\u6062\u5fa9\u529f\u80fd\u3002\n* **\u667a\u80fd\u901a\u8a71**\uff1a\u54e1\u5de5\u7ba1\u7406\u54e1\u73fe\u5728\u53ef\u4ee5\u7ba1\u7406\u6d3b\u52d5\u72c0\u614b\u3002\n* **\u5916\u90e8\u806f\u7d61\u4eba**\uff1a\u73fe\u5728\u53ef\u4ee5\u6309\u516c\u53f8\u540d\u7a31\u641c\u5c0b\u806f\u7d61\u4eba\u3002\n* **SMS**\uff1a\u65b0\u589e\u5167\u5bb9\u865f\u78bc\u9a57\u8b49\u529f\u80fd\u3002\n* \u5404\u9805\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.3.0\n\n**\u767c\u884c\u65e5\u671f\uff1a2024 \u5e74 1 \u6708 31 \u65e5**\n\n---\n\n**\ud83c\udf89 \u65b0\u589e\u529f\u80fd<\/font>**\n\n**AI \u67e5\u8a62\u6458\u8981**\n\n\u7121\u9700\u95b1\u8b80\u5168\u90e8\u5167\u5bb9\uff0c\u5373\u53ef\u5feb\u901f\u7372\u53d6\u9577\u7bc7\u804a\u5929\u6216\u901a\u8a71\u9010\u5b57\u7a3f\u7684\u91cd\u9ede\u3002\n\n**\u4e3b\u8981\u512a\u9ede\uff1a**\n\n- \u7bc0\u7701\u6642\u9593\uff1a\u5373\u6642\u7372\u53d6\u7c21\u6f54\u6458\u8981\n- \u884c\u52d5\u5c0e\u5411\uff1a\u4e0d\u932f\u904e\u95dc\u9375\u8cc7\u8a0a\u5373\u53ef\u505a\u51fa\u6c7a\u7b56\n- \u63d0\u9ad8\u5ba2\u6236\u6eff\u610f\u5ea6\uff1a\u900f\u904e\u66f4\u5feb\u7684\u56de\u61c9\u6e1b\u5c11\u7b49\u5f85\u6642\u9593\n\n**\u4f7f\u7528 AI \u67e5\u8a62\u6458\u8981\uff1a**\n\n- \u8a3b\u518a Azure OpenAI \u5e33\u6236\n- \u5c07\u60a8\u7684 Azure OpenAI \u5e33\u6236\u8207 CINNOX \u9023\u63a5\n- \u555f\u7528\u67e5\u8a62\u804a\u5929\u548c\u901a\u8a71\u6458\u8981\n\n>\n\n**\u9032\u968e\u67e5\u8a62\u8def\u7531\uff08\u9069\u7528\u65bc\u865b\u64ec\u865f\u78bc\u6e20\u9053\uff09**\n\n\u4f7f\u7528\u76f4\u89c0\u7684\u6a39\u72c0\u5716\u5efa\u7acb\u52d5\u614b\u8def\u7531\u6d41\u7a0b\uff0c\u5373\u4f7f\u5728\u7e41\u5fd9\u6642\u6bb5\u6216\u5047\u65e5\uff0c\u4e5f\u80fd\u5c07\u67e5\u8a62\u5f15\u5c0e\u81f3\u6b63\u78ba\u7684\u5718\u968a\u6216\u5c08\u54e1\u3002\n\n**\u4e3b\u8981\u512a\u9ede\uff1a**\n- \u900f\u904e\u81ea\u8a02\u4f47\u5217\u7c21\u5316\u67e5\u8a62\u8655\u7406\n- \u9748\u6d3b\u8def\u7531\u4ee5\u7b26\u5408\u696d\u52d9\u9700\u6c42\n- \u900f\u904e\u66f4\u5feb\u7684\u89e3\u6c7a\u65b9\u6848\u6539\u5584\u5ba2\u6236\u9ad4\u9a57\n- \u900f\u904e\u7121\u7e2b\u5de5\u4f5c\u6d41\u7a0b\u63d0\u9ad8\u5c08\u54e1\u751f\u7522\u529b\n\n>\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u6539\u9032\u7684\u667a\u80fd\u6d3b\u52d5\uff0c\u5305\u542b\u76e3\u7763\u548c\u7121\u4ee3\u7406\u64a5\u865f\u5668**\n\n- **\u76e3\u7763\u64a5\u865f\u5668** \u2013 \u4f9d\u5e8f\u64a5\u865f\uff0c\u4e26\u8b93\u5c08\u54e1\u5728\u6e96\u5099\u597d\u6642\u767c\u8d77\u901a\u8a71\n- **\u7121\u4ee3\u7406\u64a5\u865f\u5668** \u2013 \u540c\u6642\u64a5\u6253\u591a\u500b\u865f\u78bc\uff0c\u7136\u5f8c\u81ea\u52d5\u5c07\u901a\u8a71\u8def\u7531\u7d66\u53ef\u7528\u5c08\u54e1\n\n>\n\n**\u6539\u9032\u7684\u54e1\u5de5\u72c0\u614b\uff0c\u652f\u63f4\u81ea\u8a02\u72c0\u614b**\n* \u5efa\u7acb\u81ea\u8a02\u72c0\u614b\u4ee5\u6e05\u695a\u6a19\u793a\u53ef\u7528\u6027\u53ca\u7121\u6cd5\u670d\u52d9\u7684\u539f\u56e0\n\n>\n\n**\u6539\u9032\u7684\u901a\u8a71\u63d0\u793a\uff0c\u652f\u63f4\u9304\u97f3\u548c\u6d3b\u52d5\u63d0\u793a**\n* \u5728\u9304\u88fd\u901a\u8a71\u524d\u6dfb\u52a0\u9304\u97f3\u63d0\u793a\u901a\u77e5\n* \u6dfb\u52a0\u6d3b\u52d5\u63d0\u793a\u4f5c\u70ba\u60a8\u7684\u667a\u80fd\u901a\u8a71\u6d3b\u52d5\u554f\u5019\u8a9e\n\n>\n\n**\u6539\u9032\u7684\u5916\u90e8\u806f\u7d61\u4eba\u7ba1\u7406**\n* \u6240\u6709\u54e1\u5de5\u5747\u53ef\u67e5\u770b\u548c\u5408\u4f75\u5916\u90e8\u806f\u7d61\u4eba\uff0c\u7121\u8ad6\u64c1\u6709\u8005\u662f\u8ab0\n* \u6309\u516c\u53f8\u540d\u7a31\u641c\u5c0b\u53ca\u7c21\u5316\u7684\u532f\u5165\u6d41\u7a0b\n\n>\n\n**\u6539\u9032\u7684\u67e5\u8a62\u6982\u89bd**\n- \u76f4\u63a5\u5f9e\u6982\u89bd\u9801\u9762\u63a5\u8d77\u67e5\u8a62\n- \u6279\u91cf\u5c07\u932f\u5931\u67e5\u8a62\u66f4\u65b0\u70ba\u5df2\u95dc\u9589\n- \u66f4\u591a\u641c\u5c0b\u7be9\u9078\u689d\u4ef6\uff0c\u5305\u62ec\u6848\u4ef6 ID\u3001\u67e5\u8a62\u4f86\u6e90\u3001\u6700\u5f8c\u8655\u7406\u76ee\u7684\u548c\u7aef\u9ede\n\n>\n\n**\u6539\u9032\u7684\u958b\u653e API**\n* \u65b0\u589e\u4e86\u7528\u65bc\u53d6\u5f97\u9010\u5b57\u7a3f\u6a94\u6848\u7684\u7aef\u9ede\n\n>\n\n**\u5176\u4ed6<\/font>**\n* \u5c07\u804a\u5929\u8207\u901a\u8a71\u7db2\u9801\u9023\u7d50\u5408\u4f75\u70ba\u4e00\u500b\u7db2\u9801\u9023\u7d50\u3002\n* \u652f\u63f4\u81ea\u8a02\u6b04\u4f4d\u7684\u591a\u7a2e\u8a9e\u8a00\u3002\n* \u6539\u9032\u4e86\u91dd\u5c0d\u8a2d\u5099\u548c\u700f\u89bd\u5668\u9ea5\u514b\u98a8\u6216\u651d\u50cf\u982d\u554f\u984c\u7684\u8b66\u5831\u3002\n* \u5728\u4f7f\u7528 CINNOX Q&A \u6a5f\u5668\u4eba\u6642\u70ba\u54e1\u5de5\u6dfb\u52a0\u4e86\u4ecb\u7d39\u8a0a\u606f\u3002\n* \u5728\u67e5\u8a62\u4e2d\u6dfb\u52a0\u4e86\u8f38\u5165\u6848\u4ef6 ID \u7684\u6b04\u4f4d\uff0c\u8a72\u6b04\u4f4d\u53ef\u7528\u65bc\u641c\u5c0b\u3002\n* \u6539\u9032\u4e86\u81ea\u52d5\u95dc\u9589\u67e5\u8a62\u8a2d\u5b9a\u3002\n* \u6539\u9032\u4e86\u5831\u544a\u4e2d\u7684\u641c\u5c0b\u7be9\u9078\u689d\u4ef6\u3002\n* \u5404\u9805\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.2.0\n\n**\u767c\u884c\u65e5\u671f\uff1a2023 \u5e74 11 \u6708 16 \u65e5**\n\n---\n\n**\ud83c\udf89 \u65b0\u589e\u529f\u80fd<\/font>**\n\n**\u4f7f\u7528 CINNOX Q&A \u6a5f\u5668\u4eba\u63d0\u5347\u751f\u7522\u529b**\n\nCINNOX Q&A \u6a5f\u5668\u4eba\u662f\u4e00\u500b AI \u9a45\u52d5\u7684\u865b\u64ec\u52a9\u7406\uff0c\u4f7f\u7528\u60a8\u7684\u81ea\u8a02\u63d0\u793a\u548c\u77e5\u8b58\u5eab\u4f86\u56de\u7b54\u804a\u5929\u548c\u97f3\u8a0a\u67e5\u8a62\u3002\n\n\u5b83\u4e5f\u53ef\u4ee5\u4f5c\u70ba\u54e1\u5de5\u804a\u5929\u6a5f\u5668\u4eba\u5167\u90e8\u90e8\u7f72 \u2014 \u4f8b\u5982\u4f5c\u70ba\u5167\u90e8\u6d41\u7a0b\u6a5f\u5668\u4eba\u6216\u7528\u6236\u624b\u518a\u6a5f\u5668\u4eba \u2014 \u5e6b\u52a9\u5718\u968a\u7bc0\u7701\u6642\u9593\u4e26\u66f4\u9ad8\u6548\u5730\u5de5\u4f5c\u3002\n\n>\n\n**\u4f7f\u7528 CINNOX Q&A \u6a5f\u5668\u4eba\uff1a**\n\n- \u8a3b\u518a Azure OpenAI \u5e33\u6236\n- \u5c07\u60a8\u7684 Azure OpenAI \u5e33\u6236\u8207 CINNOX \u9023\u63a5\n- \u4e0a\u8f09\u60a8\u7684\u6578\u64da\u4f86\u6e90\uff08\u4f8b\u5982\u77e5\u8b58\u5eab\u6587\u4ef6\uff09\n- \u5efa\u7acb CINNOX Q&A \u6a5f\u5668\u4eba\u4e26\u6dfb\u52a0\u81ea\u8a02\u63d0\u793a\n\n>\n\n**AI \u5efa\u8b70\u6a19\u7c64\u8207\u4e3b\u984c**\n\nAI \u5efa\u8b70\u6a19\u7c64\u8207\u4e3b\u984c\u6703\u5206\u6790\u5be6\u6642\u5c0d\u8a71\uff0c\u4e26\u5373\u6642\u63a8\u85a6\u76f8\u95dc\u6a19\u7c64\u548c\u4e3b\u984c\u3002\n\n\u9019\u6709\u52a9\u65bc\u5c08\u54e1\u66f4\u5feb\u5206\u985e\u67e5\u8a62\u3001\u6e1b\u5c11\u624b\u52d5\u5de5\u4f5c\uff0c\u4e26\u5c08\u6ce8\u65bc\u63d0\u4f9b\u66f4\u597d\u7684\u5ba2\u6236\u9ad4\u9a57\u3002\n\n- \u4f7f\u7528 AI \u5efa\u8b70\u6a19\u7c64\u8207\u4e3b\u984c\uff1a\n- \u8a3b\u518a Azure OpenAI \u5e33\u6236\n- \u5c07\u60a8\u7684 Azure OpenAI \u5e33\u6236\u8207 CINNOX \u9023\u63a5\n- \u555f\u7528 AI \u5efa\u8b70\u6a19\u7c64\u8207\u4e3b\u984c\n\n>\n\n**\u4f7f\u7528 Markdown \u683c\u5f0f\u767c\u9001\u8a0a\u606f**\n\nCINNOX \u73fe\u5728\u652f\u63f4 Markdown \u683c\u5f0f\uff0c\u4f7f\u8a0a\u606f\u66f4\u6e05\u6670\u3001\u7d50\u69cb\u5316\u4e14\u6613\u65bc\u95b1\u8b80\u3002\n\n\u5c08\u54e1\u53ef\u4ee5\u5feb\u901f\u683c\u5f0f\u5316\u6587\u5b57\u4ee5\u7a81\u51fa\u91cd\u9ede\u3001\u7d44\u7e54\u8cc7\u8a0a\u4e26\u4ee5\u6700\u5c11\u52aa\u529b\u5206\u4eab\u9023\u7d50\u3002\n\n**\u652f\u63f4\u7684 Markdown \u683c\u5f0f\u548c\u6a23\u5f0f\u5305\u62ec\uff1a**\n\n* **\u6a19\u984c** \u6709\u6548\u7d44\u7e54\u8a0a\u606f\u3002\n* **\u5f37\u8abf** \u9078\u9805\u5982 **\u7c97\u9ad4**\u3001*\u659c\u9ad4* \u548c ~~\u522a\u9664\u7dda~~ \u4ee5\u7a81\u51fa\u91cd\u8981\u6587\u5b57\u3002\n* **\u5217\u8868** \u7528\u65bc\u7d44\u7e54\u6709\u5e8f\u4e14\u6613\u65bc\u7406\u89e3\u7684\u8981\u9ede\u3002\n* **\u7a0b\u5f0f\u78bc\u548c\u7a0b\u5f0f\u78bc\u5340\u584a** \u7528\u65bc\u4ee5\u53ef\u8b80\u683c\u5f0f\u5206\u4eab\u7a0b\u5f0f\u78bc\u7247\u6bb5\u3002\n* **\u8868\u683c** \u6574\u9f4a\u5448\u73fe\u6578\u64da\u3002\n* **\u9023\u7d50** \u7121\u7e2b\u5305\u542b\u5916\u90e8\u8cc7\u6e90\u3002\n* \u4ee5\u53ca[\u66f4\u591a](https:\/\/docs.cinnox.com\/zh\/docs\/cinnox-markdown-formatting-guide)\n\n>\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u5c0d\u804a\u5929\u6a5f\u5668\u4eba\u67e5\u8a62\u7684\u589e\u5f37\u63a7\u5236**\n\n\u5c08\u54e1\u73fe\u5728\u53ef\u4ee5\u5be6\u6642\u76e3\u63a7\u804a\u5929\u6a5f\u5668\u4eba\u5c0d\u8a71\uff0c\u4e26\u5728\u9700\u8981\u4eba\u5de5\u5354\u52a9\u6642\u7acb\u5373\u63a5\u7ba1\u3002\u9019\u78ba\u4fdd\u4e86\u66f4\u9806\u66a2\u7684\u4ea4\u63a5\u3001\u66f4\u5feb\u89e3\u6c7a\u8907\u96dc\u67e5\u8a62\u4ee5\u53ca\u66f4\u597d\u7684\u5ba2\u6236\u9ad4\u9a57\u3002\n\n>\n\n**\u6a19\u8a18\u5916\u90e8\u806f\u7d61\u4eba**\n\u6a19\u7c64\u73fe\u5728\u4e0d\u50c5\u53ef\u4ee5\u61c9\u7528\u65bc\u67e5\u8a62\uff0c\u9084\u53ef\u4ee5\u61c9\u7528\u65bc\u5916\u90e8\u806f\u7d61\u4eba\u3002\u5c0d\u806f\u7d61\u4eba\u9032\u884c\u5206\u985e\uff0c\u4f8b\u5982 VIP\u3001\u95dc\u9375\u4f9b\u61c9\u5546\u6216\u65b0\u6f5b\u5728\u5ba2\u6236\uff0c\u4ee5\u512a\u5148\u5b89\u6392\u901a\u8a0a\u4e26\u66f4\u6709\u6548\u5730\u7ba1\u7406\u806f\u7d61\u4eba\u3002\n\n>\n\n**\u6539\u9032\u7684\u901a\u8a71\u5831\u544a**\n\n\u66f4\u65b0\u5305\u62ec\n- \u300c\u901a\u8a71\u6301\u7e8c\u6642\u9593\u300d\u66f4\u540d\u70ba\u5e33\u52d9\u6301\u7e8c\u6642\u9593\n- \u6e05\u6670\u7684\u901a\u8a71\u7d50\u675f\u6307\u793a\uff08ACD\u3001IVR\u3001\u8a2a\u5ba2\u6216\u5c08\u54e1\uff09\n\n\u53ef\u4e0b\u8f09\u5831\u544a\n- \u300c\u4e3b\u53eb IP\u300d\u66f4\u540d\u70ba\u4e3b\u53eb\u570b\u5bb6\n- \u65b0\u589e\u901a\u8a71\u8f49\u63a5\u76f8\u95dc\u6b04\u4f4d\n- \u7a7a\u6b04\u4f4d\u986f\u793a\u70ba N\/A\n\n>\n\n**\u6539\u9032\u7684\u5916\u90e8\u806f\u7d61\u4eba\u6aa2\u8996\u8207\u7de8\u8f2f**\n\u73fe\u5728\u53ef\u4ee5\u5728\u4efb\u4f55\u67e5\u8a62\u968e\u6bb5\uff08\u9032\u884c\u4e2d\u3001\u932f\u5931\u6216\u5df2\u95dc\u9589\uff09\u6aa2\u8996\u548c\u7de8\u8f2f\u5916\u90e8\u806f\u7d61\u4eba\u8a73\u7d30\u8cc7\u6599\uff0c\u4f7f\u806f\u7d61\u4eba\u7ba1\u7406\u66f4\u5feb\u3001\u66f4\u9748\u6d3b\u3002\n\n>\n\n**\u5176\u4ed6<\/font>**\n\n* \u5404\u9805\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.1.0\n\n**\u767c\u884c\u65e5\u671f\uff1a2023 \u5e74 9 \u6708 14 \u65e5**\n\n---\n\n**\ud83c\udf89 \u65b0\u589e\u529f\u80fd<\/font>**\n\n**\u7528\u65bc\u5168\u7403\u4e92\u52d5\u7684\u804a\u5929\u7ffb\u8b6f**\n\n\u804a\u5929\u7ffb\u8b6f\u6703\u81ea\u52d5\u5c07\u5ba2\u6236\u8a0a\u606f\u7ffb\u8b6f\u6210\u5c08\u54e1\u7684\u8a9e\u8a00\uff0c\u5be6\u73fe\u8de8\u591a\u8a9e\u8a00\u5718\u968a\u548c\u5168\u7403\u5ba2\u6236\u7684\u9806\u66a2\u6e9d\u901a\u3002\n\n\u5b83\u9069\u7528\u65bc\u5916\u90e8\uff08\u67e5\u8a62\uff09\u3001\u5167\u90e8\u3001\u7a7a\u9593\u548c\u6703\u8b70\u804a\u5929\u5ba4\u3002\n\n**\u4f7f\u7528\u65b9\u6cd5**\n\n* \ud83d\udd11 \u8a3b\u518a Azure OpenAI \u5e33\u6236\n* \ud83d\udd11 \u5c07\u60a8\u7684 Azure OpenAI \u5e33\u6236\u8207 CINNOX \u9023\u63a5\n* \ud83d\udd11 \u5728\u6240\u6709\u804a\u5929\u5ba4\u4e2d\u555f\u7528\u804a\u5929\u7ffb\u8b6f\n\n>\n\n**\u6a19\u6e96\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408**\n\nCINNOX \u73fe\u5728\u652f\u63f4\u6a19\u6e96\u7684\u7b2c\u4e09\u65b9\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408\uff0c\u5141\u8a31\u5916\u90e8\u804a\u5929\u6a5f\u5668\u4eba\u5e73\u53f0\u8655\u7406\u5ba2\u6236\u67e5\u8a62\u3002\n\n**\u4e3b\u8981\u4eae\u9ede**\n* \u4f7f\u7528 POST \u65b9\u6cd5\u5c07\u60a8\u7684\u804a\u5929\u6a5f\u5668\u4eba\u5e36\u5230 CINNOX\n* \u5c07\u804a\u5929\u6a5f\u5668\u4eba\u7528\u4f5c\u5177\u6709\u804a\u5929\u529f\u80fd\u7684\u6e20\u9053\u7684\u76ee\u7684\u5730\n\n>\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u74b0\u56de\u8207\u76f2\u8f49\u79fb\u67e5\u8a62**\n\n\u67e5\u8a62\u8f49\u79fb\u73fe\u5728\u652f\u63f4\u5169\u7a2e\u9748\u6d3b\u9078\u9805\uff1a\n\n- \u74b0\u56de\u8f49\u79fb \u2013 \u5982\u679c\u88ab\u6307\u6d3e\u8005\u672a\u56de\u61c9\uff0c\u5247\u5c07\u67e5\u8a62\u8fd4\u56de\u7d66\u60a8\n- \u76f2\u8f49\u79fb \u2013 \u5982\u679c\u672a\u63a5\u8d77\uff0c\u5247\u5c07\u67e5\u8a62\u6a19\u8a18\u70ba\u932f\u5931\n\n\u9019\u4e9b\u8f49\u79fb\u985e\u578b\u4e5f\u53ef\u7528\u65bc\u5c07\u67e5\u8a62\u5f9e\u804a\u5929\u6a5f\u5668\u4eba\u79fb\u4ea4\u7d66\u771f\u4eba\u5c08\u54e1\u3002\n\n>\n\n**SIP In to IDD Termination**\n\u5141\u8a31\u64c1\u6709 M800 \/ CINNOX \u865b\u64ec\u865f\u78bc\u6216\u5df2\u9a57\u8b49\u670d\u52d9\u865f\u78bc\u7684\u5ba2\u6236\u5f9e\u5176\u5e73\u53f0\u7121\u7e2b\u64a5\u6253\u96fb\u8a71\uff0c\u76f4\u63a5\u767c\u9001\u5230 CINNOX\uff0c\u4e26\u4f7f\u7528 SIP \u8cc7\u8a0a\u9ad8\u6548\u7d42\u6b62\u901a\u8a71\u3002\n\n>\n\n**\u5305\u542b WhatsApp \u4e92\u52d5\u7684\u5be9\u8a08\u65e5\u8a8c**\n\u7ba1\u7406\u54e1\u53ef\u4ee5\u5728\u5be9\u8a08\u65e5\u8a8c\u4e2d\u67e5\u770b WhatsApp \u4e92\u52d5\u8a2d\u5b9a\u4e2d\u7684\u66f4\u6539\uff0c\u78ba\u4fdd\u7ba1\u7406\u6d41\u7a0b\u7684\u5b8c\u5168\u900f\u660e\u548c\u554f\u8cac\u3002\n\n>\n\n**\u932f\u5931\u67e5\u8a62\u4e2d\u7684\u8a2a\u5ba2\u8a0a\u606f**\n\u54e1\u5de5\u73fe\u5728\u5f9e\u67e5\u8a62\u6982\u89bd\u9801\u9762\u5b58\u53d6\u932f\u5931\u67e5\u8a62\u6642\uff0c\u53ef\u4ee5\u76f4\u63a5\u67e5\u770b\u8a2a\u5ba2\u8a0a\u606f\uff0c\u5728\u8ddf\u9032\u524d\u63d0\u4f9b\u53ef\u898b\u6027\u548c\u5fc5\u8981\u7684\u80cc\u666f\u8cc7\u8a0a\u3002\n\n>\n\n**\u67e5\u8a62\u5074\u9762\u677f\u4e2d\u589e\u5f37\u7684\u806f\u7d61\u8cc7\u8a0a\u7ba1\u7406**\n\n\u5177\u6709\u7ba1\u7406\u54e1\u3001\u4e3b\u7ba1\u4ee5\u53ca\u5c0d\u67e5\u8a62\u5177\u6709\u6578\u64da\u5b58\u53d6\u6b0a\u9650\u7684\u81ea\u8a02\u89d2\u8272\u7684\u54e1\u5de5\uff0c\u53ef\u4ee5\u66f4\u65b0\u804a\u5929\u5ba4\u5074\u9762\u677f\u4e2d\u7684\u806f\u7d61\u8cc7\u8a0a\u3002\n\n>\n\n**\u5176\u4ed6<\/font>**\n\n* \u5404\u9805\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n### v4.0.0\n\n**\u767c\u884c\u65e5\u671f\uff1a2023 \u5e74 8 \u6708 10 \u65e5**\n\n---\n\n**\ud83c\udf89 \u65b0\u589e\u529f\u80fd<\/font>**\n\n**WhatsApp \u5916\u90e8\u8a0a\u606f\u64f4\u5c55\u60a8\u7684\u4e92\u52d5**\n\nCINNOX \u73fe\u5728\u652f\u63f4 WhatsApp \u5916\u90e8\u8a0a\u606f\uff0c\u5141\u8a31\u60a8\u4e3b\u52d5\u8207\u6f5b\u5728\u5ba2\u6236\u548c\u5ba2\u6236\u5c55\u958b\u5c0d\u8a71 \u2014 \u800c\u4e0d\u50c5\u50c5\u662f\u56de\u61c9\u67e5\u8a62\u3002\n\n\u4f7f\u7528 WhatsApp \u89f8\u9054\u60a8\u7684\u53d7\u773e\u3001\u5206\u4eab\u66f4\u65b0\uff0c\u4e26\u5728\u4ed6\u5011\u56de\u8986\u5f8c\u7121\u7e2b\u7e7c\u7e8c\u5c0d\u8a71\u3002\n\n**\u5165\u9580\u6307\u5357**\n\n- \u900f\u904e 360dialog BSP \u8a2d\u5b9a WhatsApp \u6e20\u9053\n- \u5efa\u7acb Meta \u6279\u51c6\u7684 WhatsApp \u7bc4\u672c\n- \u4f7f\u7528\u6279\u51c6\u7684\u7bc4\u672c\u767c\u9001\u5916\u90e8\u8a0a\u606f\n- \u7576\u6536\u4ef6\u4eba\u56de\u61c9\u6642\u7e7c\u7e8c\u5c0d\u8a71\n\n>\n\n**\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584<\/font>**\n\n**\u6539\u9032\u7684\u79c1\u4eba\u8a0a\u606f**\n\n* \u5728\u67e5\u8a62\u6982\u89bd\u4e2d\u76e3\u63a7\u67e5\u8a62\u6642\uff0c\u60a8\u73fe\u5728\u53ef\u4ee5\u70ba\u60f3\u8981\u505a\u91cd\u8981\u7b46\u8a18\u7684\u67e5\u8a62\u7559\u4e0b\u79c1\u4eba\u8a0a\u606f\uff0c\u4ee5\u5f15\u8d77\u5c08\u54e1\u548c\u540c\u4e8b\u7684\u6ce8\u610f\uff0c\u5f9e\u800c\u66f4\u9ad8\u6548\u3001\u6e96\u78ba\u5730\u8655\u7406\u67e5\u8a62\u3002\n\n**\u6539\u9032\u7684 WhatsApp \u6d3b\u52d5**\n\n* \u6211\u5011\u66f4\u65b0\u4e86\u7bc4\u672c\u4e0a\u8f09\u529f\u80fd\uff0c\u52a0\u5165\u4e86\u8b8a\u6578\u6620\u5c04\uff0c\u4ee5\u4fc3\u9032\u66f4\u5feb\u3001\u66f4\u9ad8\u6548\u7684\u6d3b\u52d5\u5efa\u7acb\u3002\n\n**\u6539\u9032\u7684\u54e1\u5de5\u5831\u544a**\n\n* \u6211\u5011\u5927\u5e45\u6539\u9032\u4e86\u54e1\u5de5\u5831\u544a\uff0c\u589e\u5f37\u4e86\u6307\u6a19\u7684\u53ef\u8996\u6027\u548c\u5448\u73fe\u65b9\u5f0f\uff0c\u70ba\u54e1\u5de5\u7e3e\u6548\u548c\u5ba2\u6236\u4e92\u52d5\u63d0\u4f9b\u4e86\u5168\u9762\u7684\u898b\u89e3\u3002\n\n**\u6539\u9032\u7684\u901a\u8a71\u5831\u544a**\n\n* \u6211\u5011\u66f4\u65b0\u4e86\u901a\u8a71\u5831\u544a\u6982\u89bd\uff0c\u5f37\u5316\u4e86\u7e3d\u63a5\u807d\u901a\u8a71\u6578\u548c\u61c9\u7b54\u4f54\u6bd4\uff08ASR\uff09\u7684\u8a08\u7b97\u3002\n\n**\u5176\u4ed6<\/font>**\n* \u5404\u9805\u7528\u6236\u9ad4\u9a57\u6539\u5584\u3002\n\n>\n\n---\n\n## \u5b9a\u50f9\u8a08\u5283\n\n\u6709\u95dc\u529f\u80fd\u53ef\u7528\u6027\uff0c\u8acb\u67e5\u770b\u6211\u5011\u7684[\u5b9a\u50f9\u8a08\u5283](https:\/\/www.cinnox.com\/zh\/pricing)\u3002\n\n---\n\n## \u8cc7\u6e90\n\n\u6709\u95dc\u5b89\u88dd\u3001\u914d\u7f6e\u3001\u4f7f\u7528\u8aaa\u660e\u3001\u689d\u6b3e\u548c\u5e38\u898b\u554f\u984c\uff0c\u8acb\u53c3\u95b1\u6211\u5011\u4ee5\u4e0b\u5168\u9762\u7684\u6587\u4ef6\uff1a\n\n* [\u7528\u6236\u624b\u518a](https:\/\/docs.cinnox.com\/zh\/docs\/overview)\n* [\u958b\u653e API](https:\/\/docs.cinnox.com\/zh\/docs\/open-api)\n* [\u8a5e\u5f59\u8868](https:\/\/docs.cinnox.com\/zh\/docs\/glossary)\n* [\u5e38\u898b\u554f\u984c](https:\/\/docs.cinnox.com\/zh\/docs\/faq)","pure_content":"v4.11.0\n\u767c\u884c\u65e5\u671f\uff1a2026 \u5e74 4 \u6708 24 \u65e5\n\n\ud83c\udf9b\ufe0f \u73fe\u5728\u66f4\u52a0\u5b8c\u5584\n\u4e00\u822c\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408\uff08\u65b0\u589e\u4e32\u6d41\u8a0a\u606f\u652f\u63f4\uff09\n\u6211\u5011\u64f4\u5145\u4e86\u4e00\u822c\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408\uff0c\u4ee5\u63d0\u4f9b\u66f4\u5feb\u901f\u3001\u66f4\u5177\u5c0d\u8a71\u611f\u7684\u9ad4\u9a57\u3002\n\u9664\u4e86\u73fe\u6709\u57fa\u65bc JSON \u7684\u804a\u5929\u6a5f\u5668\u4eba\u56de\u61c9\u5916\uff0cCINNOX \u73fe\u5df2\u652f\u63f4\u4f7f\u7528\u4f3a\u670d\u5668\u50b3\u9001\u4e8b\u4ef6\uff08SSE\uff09\u7684\u4e32\u6d41\u8a0a\u606f\u3002\u9019\u8b93\u804a\u5929\u6a5f\u5668\u4eba\u7684\u56de\u8986\u80fd\u5920\u9010\u5b57\u5143\u9010\u6b65\u986f\u793a\uff0c\u800c\u7121\u9700\u7b49\u5f85\u5b8c\u6574\u56de\u61c9\u751f\u6210\u5f8c\u624d\u986f\u793a\u5728\u804a\u5929\u5ba4\u4e2d\u3002\n\u4e3b\u8981\u512a\u9ede\uff1a\n\n\u66f4\u81ea\u7136\u3001\u5be6\u6642\u7684\u5c0d\u8a71\u6d41\u7a0b\n\u63d0\u5347\u7d42\u7aef\u7528\u6236\u611f\u77e5\u7684\u56de\u61c9\u901f\u5ea6\n\u8207\u4efb\u4f55\u7b2c\u4e09\u65b9\u5e73\u53f0\u7684\u804a\u5929\u6a5f\u5668\u4eba\u7121\u7e2b\u6574\u5408\n\n\n\n\u901a\u8a71\u6d3b\u52d5 \u2013 \u7121\u4ee3\u7406\u64a5\u865f\u5668\u589e\u5f37\u529f\u80fd\n\u901a\u8a71\u6d3b\u52d5\u4e2d\u7684\u7121\u4ee3\u7406\u64a5\u865f\u5668\u5df2\u589e\u5f37\uff0c\u652f\u63f4\u66f4\u8c50\u5bcc\u7684\u63a5\u807d\u5f8c\u4e92\u52d5\uff0c\u53ef\u5728\u901a\u8a71\u63a5\u901a\u5f8c\u64ad\u653e\u97f3\u8a0a\u53ca\/\u6216\u8f49\u63a5\u81f3\u771f\u4eba\u5c08\u54e1\u3002\nA\uff1a\u64ad\u653e\u97f3\u8a0a\u63d0\u793a\n\n\u7576\u63a5\u807d\u8005\u63a5\u901a\u96fb\u8a71\u6642\u64ad\u653e\u9810\u5148\u9304\u88fd\u7684\u8a0a\u606f\u3002\n\u9069\u7528\u65bc\u516c\u544a\u3001\u63d0\u9192\u6216\u9810\u9304\u7684\u6d3b\u52d5\u8a0a\u606f\u3002\n\nB\uff1a\u8f49\u63a5\u81f3\u771f\u4eba\u5c08\u54e1\n\n\u901a\u8a71\u63a5\u901a\u6216\u97f3\u8a0a\u63d0\u793a\u64ad\u653e\u5f8c\uff0c\u5c07\u901a\u8a71\u8f49\u63a5\u7d66\u771f\u4eba\u5c08\u54e1\u3002\n\u9069\u7528\u65bc\u9700\u8981\u771f\u4eba\u5c08\u54e1\u5728\u521d\u6b65\u901a\u8a71\u4e92\u52d5\u5f8c\u8ddf\u9032\u7684\u6d3b\u52d5\uff0c\u5305\u62ec\u92b7\u552e\u548c\u5ba2\u6236\u670d\u52d9\u60c5\u5883\u3002\n\n\u60a8\u53ef\u4ee5\u6839\u64da\u6d3b\u52d5\u9700\u6c42\u7368\u7acb\u4f7f\u7528\u4efb\u4e00\u9078\u9805\uff0c\u6216\u5169\u8005\u540c\u6642\u4f7f\u7528\u3002\n\n\n\u5176\u4ed6\nSMS 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[**H**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=Handling%20Enquiry%20(%E8%99%95%E7%90%86%E4%B8%AD%E6%9F%A5%E8%A9%A2)) - [**I**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=IDD%20Termination%20(IDD%20%E7%B5%82%E6%AD%A2)) - [**J**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=J-,Join%20Enquiry%20(%E5%8A%A0%E5%85%A5%E6%9F%A5%E8%A9%A2),-%E5%9C%A8%E7%9B%A3%E6%8E%A7) - [**K**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=Keypress%20Prompt%20(%E6%8C%89%E9%8D%B5%E6%8F%90%E7%A4%BA)) - [**L**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=L-,Labels%20(%E6%A8%99%E7%B1%A4),-%E5%93%A1%E5%B7%A5%E5%8F%AF%E4%BB%A5%E7%94%A8%E4%BE%86) - [**M**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=M-,Marketplace%20(%E5%B8%82%E5%A0%B4),-%E7%94%A8%E6%96%BC%E5%8D%87%E7%B4%9A%E6%82%A8) - [**N**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=Never%20Expired%20Sticky%20Routing%20(%E6%B0%B8%E4%B8%8D%E9%80%BE%E6%9C%9F%E7%9A%84%E9%BB%8F%E6%80%A7%E8%B7%AF%E7%94%B1)) - [**O**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=Offline%20Support%20Form%20(%E9%9B%A2%E7%B7%9A%E6%94%AF%E6%8F%B4%E8%A1%A8%E5%96%AE)) - [**P**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=P-,Passcode%20(%E5%AF%86%E7%A2%BC),-%E4%BD%BF%E7%94%A8%E4%B8%80%E4%B8%B2%E6%95%B8%E5%AD%97) - [**Q**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=Q-,QR%20Code%20(%E4%BA%8C%E7%B6%AD%E7%A2%BC),-%E8%88%87%E5%93%A1%E5%B7%A5%E5%B8%B3%E6%88%B6) - [**R**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=R-,Rate%20Table%20(%E8%B2%BB%E7%8E%87%E8%A1%A8),-CINNOX%20%E6%8E%A7%E5%88%B6%E5%8F%B0%E4%B8%AD%E7%9A%84) - [**S**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=Scheduled%20Conference%20(%E9%A0%90%E5%AE%9A%E6%9C%83%E8%AD%B0)) - [**T**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=T-,Tag%20(%E6%A8%99%E7%B1%A4),-CINNOX%20%E5%B0%8F%E5%B7%A5%E5%85%B7) - [**U**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=U-,Unmute%20(%E5%8F%96%E6%B6%88%E9%9D%9C%E9%9F%B3),-%E4%B8%80%E9%A0%85%E5%8A%9F%E8%83%BD%EF%BC%8C%E8%AE%93) - [**V**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=V-,Video%20call%20(%E8%A6%96%E8%A8%8A%E9%80%9A%E8%A9%B1),-%E4%B8%80%E9%A0%85%20CINNOX%20%E5%8A%9F%E8%83%BD) - [**W**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=%E7%89%87%E6%AE%B5%E6%88%96%E9%8C%84%E9%9F%B3%E3%80%82-,W,-Warm%20Call%20Transfer) - X - Y - [**Z**](https:\/\/docs.cinnox.com\/zh\/docs\/glossary#:~:text=%E4%BB%A5%E5%8F%8A%E5%85%A7%E9%83%A8%E6%BA%9D%E9%80%9A%E3%80%82-,Z,-Zapier)\n\n| \u8853\u8a9e | \u63cf\u8ff0 |\n| --- | --- |\n| !@# | |\n| @all | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u91dd\u5c0d\u7279\u5b9a\u8a0a\u606f\u5f15\u8d77 CINNOX \u7a7a\u9593\u4e2d\u6240\u6709\u6210\u54e1\u7684\u6ce8\u610f\u3002 |\n| @mention | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u91dd\u5c0d\u7279\u5b9a\u8a0a\u606f\u5f15\u8d77 CINNOX \u7a7a\u9593\u4e2d\u7279\u5b9a\u4eba\u54e1\u7684\u6ce8\u610f\u3002\u54e1\u5de5\u5fc5\u9808\u8f38\u5165 @\uff0c\u5f8c\u63a5\u4ed6\u5011\u5e0c\u671b\u901a\u77e5\u7684\u4eba\u54e1\u59d3\u540d\u3002 |\n| 123 | |\n| 1:1 Call (\u4e00\u5c0d\u4e00\u901a\u8a71) | \u54e1\u5de5\u8207\u8a2a\u5ba2\u6216\u540c\u4e8b\u4e4b\u9593\u7684\u76f4\u63a5\u901a\u8a71\u3002 |\n| 1:1 Chat (\u4e00\u5c0d\u4e00\u804a\u5929) | \u54e1\u5de5\u8207\u8a2a\u5ba2\u6216\u540c\u4e8b\u4e4b\u9593\u7684\u76f4\u63a5\u804a\u5929\u5c0d\u8a71\u3002 |\n| 2FA | \u53c3\u95b1\uff1a\u96d9\u56e0\u7d20\u8eab\u4efd\u9a57\u8b49 (Two-Factor Authentication) |\n| 360dialog | CINNOX \u7528\u65bc WhatsApp \u6e20\u9053\u548c WhatsApp \u6d3b\u52d5\u7684 WhatsApp \u5546\u696d\u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546 (BSP) \u4e4b\u4e00\u3002 |\n| 360dialog Client Hub | 360dialog \u5ba2\u6236\u7528\u65bc\u7ba1\u7406\u548c\u8ffd\u8e64\u5176 WhatsApp Business \u5e33\u6236\u8cc7\u8a0a\u3001WhatsApp \u7bc4\u672c\u548c\u5176\u4ed6\u8cc7\u8a0a\u7684\u5165\u53e3\u7db2\u7ad9\u3002 |\n| A | |\n| Activated Staff Member (\u5df2\u555f\u7528\u7684\u54e1\u5de5) | \u5df2\u5efa\u7acb\u5e33\u6236\u3001\u5b8c\u6210\u9a57\u8b49\u6d41\u7a0b\u4e26\u6210\u529f\u767b\u5165 CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u7684\u54e1\u5de5\u3002 |\n| Active Directory (AD) | \u5fae\u8edf\u958b\u767c\u7684\u76ee\u9304\u670d\u52d9\uff0c\u7528\u65bc\u7ba1\u7406\u7db2\u8def\u4e2d\u7684\u96fb\u8166\u548c\u5176\u4ed6\u8a2d\u5099\u3002\u5728 CINNOX \u4e2d\uff0c\u54e1\u5de5\u7ba1\u7406\u54e1\u53ef\u4ee5\u900f\u904e OAuth \u670d\u52d9\u5c07\u5176\u670d\u52d9\u9023\u7d50\u4e26\u7d81\u5b9a\u5230 Active Directory\u3002\u9019\u5141\u8a31\u54e1\u5de5\u4f7f\u7528\u5176 Microsoft AD \u5e33\u6236\u767b\u5165 CINNOX\u3002 |\n| Active Directory Federation Services (ADFS) | \u4ee3\u8868 Active Directory \u806f\u5408\u670d\u52d9\u3002\u9019\u662f\u5fae\u8edf\u958b\u767c\u7684\u8edf\u9ad4\u7d44\u4ef6\uff0c\u7528\u65bc\u8de8\u7d44\u7e54\u63d0\u4f9b\u7cfb\u7d71\u548c\u61c9\u7528\u7a0b\u5f0f\u7684\u55ae\u4e00\u767b\u5165\uff08SSO\uff09\u5b58\u53d6\u3002CINNOX \u9700\u8981 ADFS URL \u4f86\u8a2d\u5b9a\u548c\u9a57\u8b49\u54e1\u5de5\u5e33\u6236\uff0c\u4ee5\u4fbf\u4ed6\u5011\u53ef\u4ee5\u4f7f\u7528\u5176 Microsoft Active Directory (AD) \u5e33\u6236\u767b\u5165 CINNOX\u3002 |\n| Add Staff to Enquiry (\u6dfb\u52a0\u54e1\u5de5\u81f3\u67e5\u8a62) | \u67e5\u8a62\u64c1\u6709\u8005\u53ef\u4ee5\u6dfb\u52a0\u53e6\u4e00\u4f4d\u54e1\u5de5\u52a0\u5165\u67e5\u8a62\u5ba4\u4e26\u53c3\u8207\u5c0d\u8a71\uff0c\u4ee5\u5354\u52a9\u89e3\u6c7a\u8a2a\u5ba2\u7684\u554f\u984c\u3002 |\n| Administrator (\u7ba1\u7406\u54e1) | \u5728 CINNOX \u4e2d\u5177\u6709\u7ba1\u7406\u89d2\u8272\u7684\u54e1\u5de5\u3002\u4ed6\u5011\u8ca0\u8cac\u8a2d\u5b9a\u670d\u52d9\u7684\u529f\u80fd\u8a2d\u5b9a\u4ee5\u53ca\u70ba\u54e1\u5de5\u5efa\u7acb\u5e33\u6236\u3002\u7ba1\u7406\u54e1\u89d2\u8272\u9084\u5305\u542b\u5c08\u54e1\u7684\u6b0a\u9650\u3002 |\n| Advanced Call System (\u9032\u968e\u901a\u8a71\u7cfb\u7d71) | CINNOX \u9032\u968e\u901a\u8a71\u7cfb\u7d71\u900f\u904e\u9032\u968e\u8def\u7531\u898f\u5247\u548c\u97f3\u8a0a\u63d0\u793a\u4f86\u63d0\u5347\u60a8\u7684\u67e5\u8a62\u8655\u7406\u80fd\u529b\uff0c\u8b93\u4f86\u96fb\u8005\u5728\u7b49\u5f85\u63a5\u901a\u6700\u5408\u9069\u7684\u5c08\u54e1\u6642\u53ef\u4ee5\u6536\u807d\u9019\u4e9b\u63d0\u793a\u3002 |\n| Advanced Messages (\u9032\u968e\u8a0a\u606f) | \u9019\u985e\u8a0a\u606f\u5305\u542b\u53ef\u81ea\u8a02\u7684\u5143\u7d20\uff0c\u4f8b\u5982\u683c\u5f0f\uff08\u5982\u6c23\u6ce1\u3001\u5feb\u901f\u56de\u8986\uff09\u3001\u6587\u5b57\u3001\u5177\u6709\u53ef\u81ea\u8a02\u529f\u80fd\u548c\u52d5\u4f5c\u7684\u6309\u9215\uff0c\u4ee5\u53ca\u4f7f\u7528\u804a\u5929\u6a5f\u5668\u4eba\u5728\u804a\u5929\u5ba4\u4e2d\u767c\u9001\u7684\u9644\u4ef6\u5a92\u9ad4\u6a94\u6848\u3002 |\n| Agent (\u5c08\u54e1) | \u8ca0\u8cac\u900f\u904e CINNOX \u6e20\u9053\u8655\u7406\u5ba2\u6236\u548c\u8a2a\u5ba2\u67e5\u8a62\u7684\u54e1\u5de5\u3002 |\n| Agentless Dialler (\u7121\u4ee3\u7406\u64a5\u865f\u5668) | \u540c\u6642\u64a5\u865f\u7cfb\u7d71\uff0c\u5728\u97f3\u8a0a\u63d0\u793a\u5f8c\u81ea\u52d5\u5c07\u901a\u8a71\u8f49\u63a5\u7d66\u53ef\u7528\u5c08\u54e1\uff0c\u7c21\u5316\u901a\u8a71\u8def\u7531\u3002 |\n| AI Assistant (AI \u52a9\u7406) | \u4e00\u9805\u529f\u80fd\uff0c\u900f\u904e\u8a2d\u5b9a AI \u5f15\u64ce\u3001\u804a\u5929\u7ffb\u8b6f\u548c AI \u5efa\u8b70\u6a19\u7c64\u8207\u4e3b\u984c\uff0c\u5728 CINNOX \u63a7\u5236\u53f0\u5167\u589e\u5f37\u5ba2\u6236\u670d\u52d9\uff0c\u4ee5\u63d0\u4f9b\u57fa\u672c\u8cc7\u8a0a\u3001\u6539\u5584\u56de\u61c9\u6642\u9593\u4e26\u63d0\u5347\u56de\u61c9\u54c1\u8cea\u3002 |\n| AI Engine (AI \u5f15\u64ce) | \u4f7f\u7528\u4eba\u5de5\u667a\u6167\u6f14\u7b97\u6cd5\u548c\u6280\u8853\u57f7\u884c\u5404\u7a2e\u4efb\u52d9\u7684\u8edf\u9ad4\u7cfb\u7d71\u6216\u5e73\u53f0\uff08\u4f8b\u5982 OpenAI\uff09\u3002 |\n| AI Enquiry Summary (AI \u67e5\u8a62\u6458\u8981) | \u7531 AI \u9a45\u52d5\u7684\u529f\u80fd\uff0c\u70ba\u9577\u7bc7\u804a\u5929\u6216\u901a\u8a71\u9010\u5b57\u7a3f\u63d0\u4f9b\u7c21\u6f54\u6458\u8981\uff0c\u7bc0\u7701\u6642\u9593\u4e26\u6539\u5584\u6c7a\u7b56\u3002 |\n| AI Model (AI \u6a21\u578b) | AI \u5f15\u64ce\u7684\u4e00\u500b\u7248\u672c\uff0c\u4f7f\u7528\u6df1\u5ea6\u5b78\u7fd2\u6280\u8853\u6839\u64da\u7d66\u5b9a\u7684\u63d0\u793a\u6216\u67e5\u8a62\u751f\u6210\u985e\u4f3c\u4eba\u985e\u7684\u6587\u5b57\u56de\u61c9\u3002 |\n| AI Suggested Label and Topic (AI \u5efa\u8b70\u6a19\u7c64\u8207\u4e3b\u984c) | AI \u6839\u64da\u5c08\u54e1\u8207\u8a2a\u5ba2\u4e4b\u9593\u7684\u5c0d\u8a71\u751f\u6210\u5efa\u8b70\u4e3b\u984c\u548c\u9810\u5b9a\u7fa9\u6a19\u7c64\u3002\u5b83\u5305\u62ec\u54e1\u5de5\u624b\u52d5\u5efa\u7acb\u7684\u6a19\u7c64\u548c AI \u751f\u6210\u7684\u4e3b\u984c\u3002\u54e1\u5de5\u53ef\u4ee5\u8f15\u9b06\u5730\u5c07\u9019\u4e9b\u6a19\u7c64\u6dfb\u52a0\u5230\u804a\u5929\u5ba4\u4e2d\u7684\u67e5\u8a62\u6216\u806f\u7d61\u4eba\uff0c\u4e26\u5c07 AI \u751f\u6210\u7684\u4e3b\u984c\u8a2d\u5b9a\u70ba\u6a19\u7c64\u3002 |\n| Allowlist (\u5141\u8a31\u5217\u8868) | \u5728 CINNOX \u4e2d\u88ab\u5141\u8a31\u7684 URL\u3001IP \u5730\u5740\u3001\u96fb\u8a71\u865f\u78bc\u3001\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u3001\u54e1\u5de5\u59d3\u540d\u7b49\u7684\u5217\u8868\u3002 |\n| Alphanumeric Sender ID (\u5b57\u6bcd\u6578\u5b57\u767c\u9001\u8005 ID) | \u7531\u5b57\u6bcd\u6578\u5b57\u5b57\u5143\uff08A-Z\u3001a-z \u548c 0-9\uff09\u7d44\u5408\u800c\u6210\u7684\u81ea\u8a02 SMS \u767c\u9001\u8005 ID\uff0c\u5e38\u7528\u65bc\u767c\u9001\u55ae\u5411\u6587\u5b57\u8a0a\u606f\u3002\u5728 CINNOX \u4e2d\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5ee3\u64ad SMS \u6d3b\u52d5\u4e2d\u4f7f\u7528\u5b57\u6bcd\u6578\u5b57\u767c\u9001\u8005 ID\u3002 |\n| Alternative Routing (\u66ff\u63db\u8def\u7531) | \u4e00\u7a2e\u57fa\u65bc\u6240\u5217\u76ee\u7684\u5730\u9806\u5e8f\u7684\u8def\u7531\u985e\u578b\uff0c\u5217\u8868\u4e2d\u7684\u7b2c\u4e00\u500b\u662f\u512a\u5148\u76ee\u7684\u5730\uff0c\u5982\u679c\u512a\u5148\u76ee\u7684\u5730\u7121\u4eba\u63a5\u807d\uff0c\u5247\u8f2a\u5230\u4e0b\u4e00\u500b\uff0c\u4f9d\u6b64\u985e\u63a8\u3002 |\n| Answer Seizure Ratio (ASR) (\u61c9\u7b54\u4f54\u6bd4) | ASR \u662f\u6210\u529f\u9023\u63a5\u7684\u901a\u8a71\u6578\u4f54\u5617\u8a66\u901a\u8a71\u6578\u7684\u767e\u5206\u6bd4\uff08\u4e5f\u7a31\u70ba\u901a\u8a71\u5b8c\u6210\u7387\uff09\uff1a ASR % = (\u63a5\u807d\u901a\u8a71\u7e3d\u6578 \/ \u901a\u8a71\u7e3d\u6578) \u00d7 100 |\n| Archive Key (\u6b78\u6a94\u91d1\u9470) | \u6578\u64da\u4fdd\u7559\u529f\u80fd\u4f7f\u7528\u5de5\u4f5c\u5340\u300c\u91d1\u9470\u6216\u5bc6\u78bc\u300d\u4f86\u958b\u555f\u5df2\u5efa\u7acb\u7684\u5099\u4efd\u6a94\u6848\u3002 |\n| Audio Prompts (\u97f3\u8a0a\u63d0\u793a) | \u7576\u555f\u7528\u9032\u968e\u901a\u8a71\u7cfb\u7d71\u6642\uff0c\u5728\u901a\u8a71\u6d41\u7a0b\u4e2d\u7684\u5404\u500b\u9ede\u64ad\u653e\u7684\u97f3\u8a0a\u6a94\u6848\uff0c\u4f8b\u5982\u554f\u5019\u63d0\u793a\u3001\u7b49\u5f85\u63d0\u793a\u3001\u8a9e\u97f3\u4fe1\u7bb1\u63d0\u793a\u548c\u7d50\u675f\u63d0\u793a\u3002 |\n| Audio Transcription (\u97f3\u8a0a\u8f49\u9304) | \u6307\u5c07\u901a\u8a71\u9304\u97f3\u548c\u97f3\u8a0a\u8a0a\u606f\uff08\u8a9e\u97f3\u7b46\u8a18\/\u8a9e\u97f3\u8a0a\u606f\u548c\u8a9e\u97f3\u4fe1\u7bb1\uff09\u5167\u5bb9\u8f49\u9304\u70ba\u6587\u5b57\u6a94\u6848\u3002 |\n| Audit Log (\u5be9\u8a08\u65e5\u8a8c) | \u5be9\u8a08\u65e5\u8a8c\u662f\u6309\u6642\u9593\u9806\u5e8f\u8a18\u9304\u6240\u6709\u6210\u54e1\u5c0d\u806f\u7d61\u4eba\u3001\u76ee\u7684\u5730\u3001\u6e20\u9053\u3001\u6d3b\u52d5\u3001\u5c0f\u5de5\u5177\u8a2d\u5b9a\u3001\u9304\u97f3\u3001\u5132\u5b58\u3001\u7d44\u7e54\u7d50\u69cb\u4ee5\u53ca\u60a8 CINNOX \u670d\u52d9\u5176\u4ed6\u529f\u80fd\u7684\u6d3b\u52d5\u3002\u54e1\u5de5\u57f7\u884c\u7684\u64cd\u4f5c\u5305\u62ec\u5efa\u7acb\u3001\u66f4\u65b0\u3001\u4e0b\u8f09\u548c\u522a\u9664\u3002 |\n| Authentication App (\u8eab\u4efd\u9a57\u8b49\u61c9\u7528\u7a0b\u5f0f) | \u751f\u6210 2FA \u9a57\u8b49\u78bc\u7684\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u3002CINNOX \u54e1\u5de5\u5728\u767b\u5165\u670d\u52d9\u6642\u53ef\u4ee5\u4f7f\u7528 Google Authenticator \u6216 Microsoft Authenticator \u7372\u53d6\u9a57\u8b49\u78bc\u3002 |\n| Auto-away message (\u81ea\u52d5\u96e2\u958b\u8a0a\u606f) | \u7576\u6c92\u6709\u54e1\u5de5\u53ef\u4ee5\u63a5\u8d77\u958b\u555f\u7684\u67e5\u8a62\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u8a2a\u5ba2\u548c\u5ba2\u6236\u7684\u804a\u5929\u8a0a\u606f\u3002 |\n| Automatic Enquiry Distribution (\u81ea\u52d5\u67e5\u8a62\u5206\u914d) | CINNOX \u667a\u80fd\u8def\u7531\u8207\u898f\u5247\u7684\u4e00\u90e8\u5206\uff0c\u81ea\u52d5\u63a5\u6536\u67e5\u8a62\u4e26\u76f8\u61c9\u5730\u5c07\u5176\u5206\u914d\u7d66\u60a8\u7684\u670d\u52d9\u7fa4\u7d44\u3002\u53c3\u95b1\u540c\u6642\u5206\u914d\u548c\u56fa\u5b9a\u9806\u5e8f\u5206\u914d\u3002 |\n| Auto Close Enquiry (\u81ea\u52d5\u95dc\u9589\u67e5\u8a62) | \u81ea\u52d5\u95dc\u9589\u5728\u7279\u5b9a\u6642\u671f\u5167\u4e0d\u6d3b\u8e8d\u7684\u5df2\u8655\u7406\u67e5\u8a62\u3002 |\n| Auto-close enquiry message (\u81ea\u52d5\u95dc\u9589\u67e5\u8a62\u8a0a\u606f) | \u7576\u54e1\u5de5\u6216\u7cfb\u7d71\u95dc\u9589\u4ed6\u5011\u7684\u67e5\u8a62\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u8a2a\u5ba2\u548c\u5ba2\u6236\u7684\u804a\u5929\u6216\u96fb\u5b50\u90f5\u4ef6\u8a0a\u606f\u3002 |\n| Auto-idle message (\u81ea\u52d5\u9592\u7f6e\u8a0a\u606f) | \u7576\u8a2a\u5ba2\u6216\u5ba2\u6236\u5728\u8a2d\u5b9a\u6642\u9593\u5f8c\u672a\u56de\u61c9\u60a8\u7684\u6700\u5f8c\u4e00\u689d\u8a0a\u606f\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u4ed6\u5011\u7684\u804a\u5929\u8a0a\u606f\u3002 |\n| Auto-reply messages (\u81ea\u52d5\u56de\u8986\u8a0a\u606f) | \u6b61\u8fce\u3001\u9592\u7f6e\u3001\u8f49\u79fb\u5931\u6557\u548c\u95dc\u9589\u67e5\u8a62\u8a0a\u606f\u662f\u53ef\u7528\u65bc\uff08\u76ee\u9304\u548c\u7db2\u9801\u9023\u7d50\u6e20\u9053\uff09\u7684\u81ea\u52d5\u56de\u8986\u8a0a\u606f\u3002\u6b61\u8fce\u3001\u96e2\u958b\u548c\u95dc\u9589\u67e5\u8a62\u8a0a\u606f\u662f\u53ef\u7528\u65bc\u793e\u4ea4\u548c\u7b2c\u4e09\u65b9\u6e20\u9053\u7684\u81ea\u52d5\u56de\u8986\u8a0a\u606f\u3002\u6b61\u8fce\u548c\u95dc\u9589\u67e5\u8a62\u96fb\u5b50\u90f5\u4ef6\u662f\u53ef\u7528\u65bc\u96fb\u5b50\u90f5\u4ef6\u6e20\u9053\u7684\u81ea\u52d5\u56de\u8986\u8a0a\u606f\u3002 |\n| Auto Send Notification (\u81ea\u52d5\u767c\u9001\u901a\u77e5) | \u81ea\u52d5\u767c\u9001\u7d66\u5728\u7279\u5b9a\u6642\u671f\u5167\u4e0d\u6d3b\u8e8d\u7684\u5ba2\u6236\u67e5\u8a62\u7684\u901a\u77e5\u3002 |\n| Auto-transfer failed message (\u81ea\u52d5\u8f49\u79fb\u5931\u6557\u8a0a\u606f) | \u7576\u5c07\u4ed6\u5011\u7684\u67e5\u8a62\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5931\u6557\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u8a2a\u5ba2\u548c\u5ba2\u6236\u7684\u804a\u5929\u8a0a\u606f\u3002 |\n| Auto-welcome message (\u81ea\u52d5\u6b61\u8fce\u8a0a\u606f) | \u7576\u8a2a\u5ba2\u548c\u5ba2\u6236\u5411\u60a8\u767c\u9001\u7b2c\u4e00\u689d\u8a0a\u606f\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u4ed6\u5011\u7684\u804a\u5929\u6216\u96fb\u5b50\u90f5\u4ef6\u554f\u5019\u8a9e\u3002 |\n| Availability Status (\u5728\u7dda\u72c0\u614b) | \u8868\u793a\u54e1\u5de5\u8655\u7406\u50b3\u5165\u67e5\u8a62\u7684\u6e96\u5099\u72c0\u614b\u3002\u54e1\u5de5\u7684\u5728\u7dda\u72c0\u614b\u53ef\u4ee5\u662f**\u6d3b\u8e8d**\u3001**\u5fd9\u788c**\u3001**\u7a7a\u9592**\u6216**\u96e2\u7dda**\u3002\u8acb\u53c3\u95b1[\u54e1\u5de5\u5831\u544a](https:\/\/docs.cinnox.com\/zh\/docs\/staff-report)\u3002 |\n| Average Call Duration (ACD) (\u5e73\u5747\u901a\u8a71\u6301\u7e8c\u6642\u9593) | \u7db2\u8def\u4e0a\u5df2\u63a5\u807d\u901a\u8a71\u7684\u5e73\u5747\u9577\u5ea6\u3002 ACD = \u6240\u6709\u5df2\u63a5\u807d\u901a\u8a71\u7684\u6301\u7e8c\u6642\u9593\u7e3d\u548c \/ \u5df2\u63a5\u807d\u901a\u8a71\u7e3d\u6578 |\n| Average Closed Duration (\u5e73\u5747\u95dc\u9589\u6301\u7e8c\u6642\u9593) | \u5728\u6240\u9078\u65e5\u671f\u7bc4\u570d\u5167\uff0c\u6240\u6709\u5df2\u95dc\u9589\u67e5\u8a62\u7684\u5e73\u5747\u95dc\u9589\u6301\u7e8c\u6642\u9593\u3002 |\n| Average Followed-up Duration (\u5e73\u5747\u8ddf\u9032\u6301\u7e8c\u6642\u9593) | \u5728\u6240\u9078\u65e5\u671f\u7bc4\u570d\u5167\uff0c\u6240\u6709\u5f9e\u932f\u5931\u8b8a\u70ba\u8ddf\u9032\u7684\u67e5\u8a62\u7684\u5e73\u5747\u8ddf\u9032\u6301\u7e8c\u6642\u9593\u3002 |\n| Average Response Duration (\u5e73\u5747\u56de\u61c9\u6301\u7e8c\u6642\u9593) | \u5728\u6240\u9078\u65e5\u671f\u7bc4\u570d\u5167\uff0c\u6240\u6709\u5df2\u89e3\u6c7a\u67e5\u8a62\u7684\u5e73\u5747\u56de\u61c9\u6301\u7e8c\u6642\u9593\u3002 |\n| B | |\n| Backup Codes (\u5099\u4efd\u9a57\u8b49\u78bc) | \u53ef\u7528\u65bc\u767b\u5165 CINNOX \u7684\u516d\u4f4d\u6578 2FA \u9a57\u8b49\u78bc\u3002 |\n| Backup Log (\u5099\u4efd\u65e5\u8a8c) | \u7576\u555f\u7528 CINNOX \u4e2d\u7684\u6578\u64da\u4fdd\u7559\u529f\u80fd\u6642\u5efa\u7acb\u7684\u65e5\u8a8c\u3002CINNOX \u6839\u64da\u8a2d\u5b9a\u7684\u6642\u9593\u8868\u5c07\u6578\u64da\u5099\u4efd\u5230 SFTP \u4f3a\u670d\u5668\u5f8c\uff0c\u6703\u5728\u5099\u4efd\u65e5\u8a8c\u4e2d\u63d0\u4f9b\u4ee5\u4e0b\u8cc7\u8a0a\uff1a\u5099\u4efd\u5efa\u7acb\u7684\u65e5\u671f\u548c\u6642\u9593\u3001\u5099\u4efd\u6a94\u6848\u540d\u7a31\u3001\u5099\u4efd\u7684\u7e3d\u6578\u64da\u5927\u5c0f\u3001\u5099\u4efd\u6a94\u6848\u7e3d\u6578\u4ee5\u53ca\u4fdd\u7559\u72c0\u614b\u3002 |\n| Biometric Authentication (\u751f\u7269\u8b58\u5225\u8eab\u4efd\u9a57\u8b49) | \u4f7f\u7528\u6307\u7d0b\u6216\u81c9\u90e8\u8fa8\u8b58\u7684\u8eab\u4efd\u9a57\u8b49\u65b9\u6cd5\u3002\u54e1\u5de5\u53ef\u4ee5\u5728 CINNOX \u61c9\u7528\u7a0b\u5f0f\u4e2d\u555f\u7528\u6b64\u529f\u80fd\uff0c\u4ee5\u9632\u6b62\u672a\u7d93\u6388\u6b0a\u5b58\u53d6\u5176\u5ba2\u6236\u6578\u64da\u3002 |\n| Billing Duration (\u5e33\u52d9\u6301\u7e8c\u6642\u9593) | \u7528\u65bc\u8a08\u8cbb\u7684\u901a\u8a71\u6301\u7e8c\u6642\u9593\uff0c\u4ee5\u5206\u9418\u70ba\u55ae\u4f4d\u3002\u4f8b\u5982\uff0c\u5982\u679c\u901a\u8a71\u6301\u7e8c 100 \u79d2\uff0c\u5247\u5728\u901a\u8a71\u5831\u544a\u9801\u9762\u7684\u300c\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u300d\u6a19\u7c64\u8868\u4e2d\u7684\u5e33\u52d9\u6301\u7e8c\u6642\u9593\u8a18\u9304\u70ba 2 \u5206\u9418\uff0c\u5728\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u4e5f\u662f\u5982\u6b64\u3002 |\n| Blind Call Transfer (\u76f2\u8f49\u79fb\u901a\u8a71) | \u76f2\u8f49\u79fb\u901a\u8a71\u662f\u5c07\u901a\u8a71\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u800c\u7121\u9700\u4e8b\u5148\u4ea4\u8ac7\u3002\u4e00\u65e6\u60a8\u9032\u884c\u76f2\u8f49\u79fb\uff0c\u60a8\u7684\u901a\u8a71\u5c07\u6703\u7d50\u675f\u3002 |\n| Blind Enquiry Transfer (\u76f2\u8f49\u79fb\u67e5\u8a62) | \u8b93\u60a8\u53ef\u4ee5\u7acb\u5373\u5c07\u804a\u5929\u67e5\u8a62\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u6216\u6a19\u7c64\uff0c\u4e0d\u6703\u5ef6\u9072\u3002\u9019\u7a2e\u5feb\u901f\u8f49\u79fb\u78ba\u4fdd\u4e86\u67e5\u8a62\u7684\u6709\u6548\u8655\u7406\u3002\u5982\u679c\u88ab\u6307\u6d3e\u7684\u5c08\u54e1\u6216\u6a19\u7c64\u6c92\u6709\u63a5\u8d77\uff0c\u67e5\u8a62\u5c07\u88ab\u6a19\u8a18\u70ba\u300c\u932f\u5931\u67e5\u8a62\u300d\u3002 |\n| Blocklist (\u5c01\u9396\u5217\u8868) | \u8981\u88ab\u5c01\u9396\u7684\u6a94\u6848\u3001URL\u3001\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u6216\u5176\u4ed6\u904b\u7b97\u5143\u7d20\u6216\u6750\u6599\u7684\u5217\u8868\u3002\u5728 CINNOX \u4e2d\uff0c\u5c01\u9396\u5217\u8868\u901a\u5e38\u9069\u7528\u65bc URL\u3001IP \u5730\u5740\u548c\u96fb\u8a71\u865f\u78bc\u3002 |\n| Broadcast Call Enquiry (\u5ee3\u64ad\u901a\u8a71\u67e5\u8a62) | \u4f86\u81ea\u6a19\u7c64\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\uff0c\u6216\u865b\u64ec\u865f\u78bc\u7684\u901a\u8a71\u67e5\u8a62\uff0c\u6703\u63d0\u9192\u6240\u6709\u8207\u4e4b\u95dc\u806f\u70ba\u76ee\u7684\u5730\u985e\u578b\u548c\u7aef\u9ede\u7684\u54e1\u5de5\u3001PSTN \u865f\u78bc\u6216 SIP Trunk\u3002 |\n| Broadcast Chat Enquiry (\u5ee3\u64ad\u804a\u5929\u67e5\u8a62) | \u4f86\u81ea\u6a19\u7c64\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\uff0c\u6216\u5168\u901a\u8def\u7684\u804a\u5929\u67e5\u8a62\uff0c\u6703\u63d0\u9192\u6240\u6709\u8207\u4e4b\u95dc\u806f\u70ba\u76ee\u7684\u5730\u7aef\u9ede\u7684\u54e1\u5de5\u3002\u5b83\u5728\u67e5\u8a62\u4e2d\u5fc3\u986f\u793a\u70ba\u5e36\u6709\u85cd\u8272\u5916\u6846\u7684\u5716\u793a\uff0c\u6216\u4f5c\u70ba\u9023\u7d50\u7684\u5168\u901a\u8def\u5716\u793a\u3002 |\n| Bulk Upload (\u6279\u91cf\u4e0a\u8f09) | \u6307\u4f7f\u7528\u5177\u6709\u7279\u5b9a\u683c\u5f0f\u7684 CSV \u6a94\u6848\u4f5c\u70ba\u7bc4\u672c\uff0c\u9ad8\u6548\u532f\u5165\u8a18\u9304\u3002 |\n| Button Text Type (\u6309\u9215\u6587\u5b57\u985e\u578b) | \u9019\u662f CINNOX \u4e2d\u7684\u4e00\u7a2e\u9032\u968e\u8a0a\u606f\u985e\u578b\u3002\u6309\u9215\u5728\u6587\u5b57\u5361\u7247\u4e0b\u4ee5\u5782\u76f4\u5806\u758a\u65b9\u5f0f\u986f\u793a\uff0c\u6bcf\u500b\u6309\u9215\u5728\u9ede\u64ca\u6216\u8f15\u89f8\u6642\u5177\u6709\u4e0d\u540c\u7684\u52d5\u4f5c\u3002\u6309\u9215\u5728\u8a0a\u606f\u4e32\u4e2d\u4fdd\u6301\u53ef\u7528\u3002 |\n| C | |\n| Caller Country (\u4e3b\u53eb\u570b\u5bb6) | \u4e3b\u53eb\u65b9\u7684\u4f4d\u7f6e\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Call Duration (Sec) (\u901a\u8a71\u6301\u7e8c\u6642\u9593\uff08\u79d2\uff09) | \u4ee5\u79d2\u70ba\u55ae\u4f4d\u7684\u901a\u8a71\u6301\u7e8c\u6642\u9593\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Call Engagement (\u901a\u8a71\u4e92\u52d5) | \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u5efa\u7acb\u4e00\u500b\u5c07\u8a2a\u5ba2\u7d81\u5b9a\u5230\u4f7f\u7528\u865b\u64ec\u865f\u78bc\u64a5\u6253\u96fb\u8a71\u7d66\u4ed6\u5011\u7684\u54e1\u5de5\u7684\u4e92\u52d5\u95dc\u4fc2\u3002\u4e0b\u6b21\u8a2a\u5ba2\u4f7f\u7528\u76f8\u540c\u865f\u78bc\u64a5\u6253\u96fb\u8a71\u6642\uff0cCINNOX \u6703\u76f4\u63a5\u5c07\u4ed6\u5011\u8def\u7531\u7d66\u7b2c\u4e00\u6b21\u6253\u96fb\u8a71\u7d66\u4ed6\u5011\u7684\u54e1\u5de5\u3002 |\n| Call Forwarding (\u901a\u8a71\u8f49\u63a5) | CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u5c07\u50b3\u5165\u901a\u8a71\u91cd\u65b0\u5c0e\u5411\u5230\u4ed6\u5011\u6307\u5b9a\u7684\u53e6\u4e00\u500b\u76ee\u7684\u5730\u7aef\u9ede\u3002 |\n| Caller Name (\u4e3b\u53eb\u65b9\u540d\u7a31) | \u4e3b\u53eb\u65b9\u7684\u540d\u7a31\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Call Recording (\u901a\u8a71\u9304\u97f3) | CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u9304\u88fd\u901a\u8a71\u3002 |\n| Call Report (\u901a\u8a71\u5831\u544a) | \u76e3\u63a7 CINNOX \u670d\u52d9\u4e2d\u64a5\u6253\u7684\u5165\u7ad9\u548c\u51fa\u7ad9\u901a\u8a71\u6578\u91cf\u7684\u5831\u544a\u3002\u6b64\u5831\u544a\u63d0\u4f9b\u901a\u8a71\u6210\u529f\u548c\u901a\u8a71\u6301\u7e8c\u6642\u9593\u7684\u5206\u6790\u548c\u8a73\u7d30\u8cc7\u6599\uff0c\u53ef\u6309\u65e5\u671f\u3001\u901a\u8a71\u985e\u578b\u3001\u54e1\u5de5\u59d3\u540d\u548c\u72c0\u614b\u9032\u884c\u7be9\u9078\u3002 |\n| Call Task (\u901a\u8a71\u4efb\u52d9) | \u667a\u80fd\u901a\u8a71\u4e2d\u7684\u500b\u5225\u5c08\u6848\u6216\u6d3b\u52d5\u901a\u8a71\u4efb\u52d9\u3002 |\n| Call Transfer (\u901a\u8a71\u8f49\u79fb) | \u4e00\u9805\u901a\u8a71\u529f\u80fd\uff0c\u5141\u8a31\u60a8\u5c07\u9032\u884c\u4e2d\u7684\u901a\u8a71\u8f49\u79fb\u7d66\u60a8\u5e33\u6236\u4e2d\u53ef\u7528\u7684\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u3001\u6a19\u7c64\u3001\u865b\u64ec\u865f\u78bc\u6216 PSTN \u96fb\u8a71\u865f\u78bc\u3002\u60a8\u53ef\u4ee5\u6839\u64da\u5ba2\u6236\u548c\u5c08\u54e1\u7684\u6700\u4f73\u504f\u597d\uff0c\u4f7f\u7528\u6696\u8f49\u79fb\u6216\u76f2\u8f49\u79fb\u3002 |\n| Called Party (\u88ab\u53eb\u65b9) | \u63a5\u807d\u96fb\u8a71\u7684\u7528\u6236\u6216\u8a2d\u5099\u3002\u88ab\u53eb\u65b9\u53ef\u80fd\u4e0d\u6b62\u4e00\u500b\u4eba\u6216\u8a2d\u5099\uff0c\u4f8b\u5982\u5728\u6703\u8b70\u901a\u8a71\u671f\u9593\u3002 |\n| Caller ID (\u4f86\u96fb\u986f\u793a) | \u54e1\u5de5\u9078\u64c7\u4e00\u500b\u96fb\u8a71\u865f\u78bc\uff0c\u5728\u4ed6\u5011\u64a5\u6253\u5916\u90e8\u96fb\u8a71\u548c\u7b2c\u4e09\u65b9\u7dda\u8def\u6642\u986f\u793a\u70ba\u4ed6\u5011\u7684\u865f\u78bc\u3002\u4e5f\u7a31\u70ba\u4e3b\u53eb\u7dda\u8def\u8b58\u5225 (CLI)\u3002 |\n| Caller ID Allowlist (\u4f86\u96fb\u986f\u793a\u5141\u8a31\u5217\u8868) | \u53ef\u4ee5\u5728\u64a5\u6253\u5916\u90e8\u96fb\u8a71\u6642\u4f7f\u7528\u865b\u64ec\u6216\u670d\u52d9\u865f\u78bc\u4f5c\u70ba\u5176\u4f86\u96fb\u986f\u793a\u7684\u54e1\u5de5\u5217\u8868\u3002 |\n| Campaign Approver (\u6d3b\u52d5\u5be9\u6279\u8005) | \u5177\u6709\u7ba1\u7406\u54e1\u3001\u7d93\u7406\u3001\u4e3b\u7ba1\u6216\u88ab\u6307\u6d3e\u5be9\u67e5\u548c\u6279\u51c6\u6d3b\u52d5\u7684\u81ea\u8a02\u89d2\u8272\u7684\u54e1\u5de5\u3002\u6b64\u5916\uff0c\u4ed6\u5011\u53ef\u4ee5\u5728\u5fc5\u8981\u6642\u62d2\u7d55\u3001\u6dfb\u52a0\u5099\u8a3b\u6216\u522a\u9664\u6d3b\u52d5\u3002 |\n| Campaign Sent Statuses (\u6d3b\u52d5\u767c\u9001\u72c0\u614b) | \u8acb\u53c3\u95b1[\u5df2\u767c\u9001\u6d3b\u52d5](https:\/\/docs.cinnox.com\/zh\/docs\/admin-campaign-manager)\u3002 |\n| Campaign Template (\u6d3b\u52d5\u7bc4\u672c) | \u9810\u5148\u6e96\u5099\u597d\u7684\u8a0a\u606f\u5167\u5bb9\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u5ee3\u64ad SMS \u6d3b\u52d5\u4e2d\u4f7f\u7528\u6216\u63d2\u5165\u3002CINNOX \u8b93\u54e1\u5de5\u5efa\u7acb\u6216\u532f\u5165\u6d3b\u52d5\u7bc4\u672c\u3002\u4ed6\u5011\u7121\u9700\u5728\u6bcf\u6b21\u767c\u8d77\u6d3b\u52d5\u6642\u5f9e\u982d\u958b\u59cb\u7de8\u5beb\u8a0a\u606f\u3002 |\n| Canned Responses (\u9810\u8a2d\u56de\u8986) | \u91dd\u5c0d\u5e38\u898b\u554f\u984c\u7684\u9810\u5148\u5b9a\u7fa9\u7b54\u6848\u6216\u56de\u8986\u3002\u54e1\u5de5\u5c07\u56de\u8986\u6dfb\u52a0\u5230\u9810\u8a2d\u56de\u8986\u4e2d\u4e26\u5132\u5b58\uff0c\u7136\u5f8c\u5c07\u5176\u4f5c\u70ba\u5c0d\u8a2a\u5ba2\u548c\u540c\u4e8b\u7684\u804a\u5929\u53ca\u96fb\u5b50\u90f5\u4ef6\u7684\u56de\u8986\u3002 |\n| Channel (\u6e20\u9053) | \u8a2a\u5ba2\u548c\u5ba2\u6236\u806f\u7e6b\u54e1\u5de5\u4e26\u63d0\u51fa\u67e5\u8a62\u7684\u4e0d\u540c\u5165\u53e3\u9ede\u3002\u6e20\u9053\u53ef\u4ee5\u6307\u6a19\u7c64\u6216\u54e1\u5de5\u76ee\u9304\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\u3001\u865b\u64ec\u865f\u78bc\u6216\u5168\u901a\u8def\u3002 |\n| Channel Custom Info (\u6e20\u9053\u81ea\u8a02\u8cc7\u8a0a) | \u7528\u6236\u53ef\u4ee5\u6dfb\u52a0\u6e20\u9053\u57fa\u672c\u8cc7\u8a0a\u7684\u7a7a\u9593\uff0c\u4f8b\u5982\u516c\u53f8\u540d\u7a31\u3001\u9023\u7d50\u3001\u63cf\u8ff0\u7b49\u3002 |\n| Channel Manager (\u6e20\u9053\u7ba1\u7406\u5668) | CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u90e8\u5206\uff0c\u8b93\u7ba1\u7406\u54e1\u5efa\u7acb\u3001\u67e5\u770b\u3001\u7de8\u8f2f\u3001\u555f\u7528\u3001\u66ab\u505c\u6216\u522a\u9664\u6e20\u9053\u3002 |\n| Chatbot (\u804a\u5929\u6a5f\u5668\u4eba) | CINNOX \u5c07\u60a8\u7684\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408\u70ba\u76ee\u7684\u5730\uff0c\u652f\u63f4\u5ba2\u6236\u670d\u52d9\u548c\u92b7\u552e\u6210\u679c\u3002\u5728 CINNOX \u4e0a\u6dfb\u52a0\u60a8\u7684\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u4e26\u5c07\u5176\u7528\u4f5c\u76ee\u7684\u5730\uff0c\u8655\u7406\u8a2a\u5ba2\u5c0d\u60a8\u7684\u6a19\u7c64\u3001\u5168\u901a\u8def\u3001\u7db2\u9801\u9023\u7d50\u548c\u4e8c\u7dad\u78bc\u7684\u804a\u5929\u67e5\u8a62\u3002 |\n| Chat Enquiry (\u804a\u5929\u67e5\u8a62) | \u900f\u904e\u793e\u4ea4\u6e20\u9053\u63a5\u6536\u7684\u67e5\u8a62\uff0c\u5373 Messenger\u3001WhatsApp \u548c LINE \u6216\u76f4\u63a5\u8a0a\u606f\u3002 |\n| Chat Language (\u804a\u5929\u8a9e\u8a00) | \u5728\u5c08\u54e1\u7684\u804a\u5929\u5ba4\u5167\uff0c\u8a2a\u5ba2\u548c\u53e6\u4e00\u4f4d\u5c08\u54e1\u7684\u8a0a\u606f\u5c07\u88ab\u81ea\u52d5\u7ffb\u8b6f\u6210\u7684\u6307\u5b9a\u8a9e\u8a00\u3002 |\n| Chat Report (\u804a\u5929\u5831\u544a) | \u76e3\u63a7 CINNOX \u670d\u52d9\u4e2d\u767c\u9001\u548c\u63a5\u6536\u7684\u804a\u5929\u8a0a\u606f\u6578\u91cf\u4ee5\u53ca\u5171\u4eab\u7684\u5716\u7247\u3001\u5f71\u7247\u3001\u97f3\u8a0a\u548c\u5176\u4ed6\u6a94\u6848\u6578\u91cf\u7684\u5831\u544a\u3002 |\n| Chat Transfer (\u804a\u5929\u8f49\u79fb) | \u4e00\u9805\u804a\u5929\u529f\u80fd\uff0c\u5141\u8a31\u60a8\u5c07\u9032\u884c\u4e2d\u7684\u804a\u5929\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u6216\u6a19\u7c64\u3002 |\n| Chat Translation (\u804a\u5929\u7ffb\u8b6f) | \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u4fc3\u9032\u57fa\u65bc\u6587\u5b57\u7684\u5c0d\u8a71\u6216\u8a0a\u606f\u5f9e\u4e00\u7a2e\u8a9e\u8a00\u5230\u53e6\u4e00\u7a2e\u8a9e\u8a00\u7684\u5be6\u6642\u7ffb\u8b6f\u3002 |\n| Chatroom (\u804a\u5929\u5ba4) | CINNOX \u5de5\u4f5c\u5340\u4e2d\u7684\u9762\u677f\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u4e2d\u5411\u8a2a\u5ba2\u6216\u540c\u4e8b\u767c\u9001\u548c\u63a5\u6536\u5373\u6642\u8a0a\u606f\uff0c\u4e26\u5171\u4eab\u5716\u7247\u3001\u5f71\u7247\u3001\u6587\u4ef6\u3001\u8a9e\u97f3\u8a0a\u606f\u6216 SMS \u6587\u5b57\u7b49\u6a94\u6848\u3002 |\n| CINNOX App (CINNOX \u61c9\u7528\u7a0b\u5f0f) | \u8b93\u5177\u6709\u7ba1\u7406\u54e1\u548c\u5c08\u54e1\u89d2\u8272\u7684\u54e1\u5de5\u5b58\u53d6\u5176 CINNOX \u670d\u52d9\u3001\u4f7f\u7528\u5176\u5168\u9762\u7684\u901a\u8a71\u548c\u8a0a\u606f\u529f\u80fd\u4ee5\u53ca\u8655\u7406\u8a2a\u5ba2\u67e5\u8a62\u7684\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u3002 |\n| CINNOX Bot (CINNOX \u6a5f\u5668\u4eba) | CINNOX \u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u901a\u77e5\u54e1\u5de5\u670d\u52d9\u4e2d\u529f\u80fd\u6216\u914d\u7f6e\u7684\u66f4\u6539\u6216\u66f4\u65b0\u3002 |\n| CINNOX Call (CINNOX \u901a\u8a71) | \u4f86\u81ea CINNOX \u5c0f\u5de5\u5177\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\uff0c\u6216 CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u7684\u8a2a\u5ba2\u5c0d\u54e1\u5de5\u6216\u54e1\u5de5\u5c0d\u54e1\u5de5\u7684\u5165\u7ad9\u6216\u51fa\u7ad9\u901a\u8a71\u3002 |\n| CINNOX Chrome Extension (CINNOX Chrome \u64f4\u5145\u529f\u80fd) | \u7528\u65bc Chrome \u700f\u89bd\u5668\u7684\u8edf\u9ad4\uff0c\u64f4\u5c55 CINNOX \u7684\u4f7f\u7528\uff0c\u8b93\u60a8\u53ef\u4ee5\u76f4\u63a5\u5f9e\u6b63\u5728\u8655\u7406\u7684\u4efb\u4f55\u7db2\u9801\uff08\u4f8b\u5982 CRM\u3001Helpdesk\u3001\u92b7\u552e\u8edf\u9ad4\u548c\u5176\u4ed6\u7db2\u9801\uff09\u64a5\u6253\u548c\u63a5\u807d\u96fb\u8a71\u4ee5\u53ca\u767c\u9001 SMS\u3002 |\n| CINNOX Dashboard (CINNOX \u63a7\u5236\u53f0) | \u5177\u6709\u5168\u9762\u901a\u8a71\u548c\u8a0a\u606f\u529f\u80fd\u7684\u7db2\u9801\u4ecb\u9762\uff0c\u8b93\u54e1\u5de5\u8207\u5ba2\u6236\u548c\u540c\u4e8b\u6e9d\u901a\u3002\u5176\u7ba1\u7406\u54e1\u6709\u6b0a\u9650\u7ba1\u7406\u54e1\u5de5\u5e33\u6236\u89d2\u8272\u548c\u914d\u7f6e\u63d0\u4f9b\u5ba2\u6236\u670d\u52d9\u7684\u5165\u53e3\u9ede\u3002 |\n| CINNOX Mail (CINNOX \u90f5\u4ef6) | CINNOX \u7684\u9810\u8a2d\u90f5\u4ef6\u4f3a\u670d\u5668\u3002\u60a8\u53ef\u4ee5\u4f7f\u7528\u60a8\u504f\u597d\u7684 CINNOX \u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u56de\u8986\u5ba2\u6236\uff0c\u4f8b\u5982 email@cinnox.com\u3002 |\n| CINNOX Q&A Bot (CINNOX Q&A \u6a5f\u5668\u4eba) | \u7531 OpenAI AI \u5f15\u64ce\u652f\u63f4\u7684\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u5177\u6709\u53ef\u81ea\u8a02\u7684\u8cc7\u6599\u5eab\uff0c\u53ef\u81ea\u52d5\u56de\u8986\u67e5\u8a62\u804a\u5929\u5ba4\u4e2d\u7684\u804a\u5929\u67e5\u8a62\u3002\u7528\u65bc\u5167\u90e8\u6e2c\u8a66\uff0c\u5c08\u54e1\u53ef\u4ee5\u8207\u6b64\u804a\u5929\u6a5f\u5668\u4eba\u4e92\u52d5\u3002 |\n| Claire.AI | CINNOX \u7528\u65bc WhatsApp \u6e20\u9053\u7684 WhatsApp \u5546\u696d\u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546 (BSP) \u4e4b\u4e00\u3002 |\n| Click-to-call (\u9ede\u64ca\u901a\u8a71) | \u4e00\u9805 CINNOX \u5c0f\u5de5\u5177\u529f\u80fd\uff0c\u6bcf\u7576\u5ba2\u6236\u6216\u8a2a\u5ba2\u9ede\u64ca\u7db2\u9801\u7269\u4ef6\uff08\u5373\u6309\u9215\u3001\u6587\u5b57\u3001\u5716\u7247\u6216\u5716\u793a\uff09\u6642\uff0c\u81ea\u52d5\u547c\u53eb\u7279\u5b9a\u7684\u6a19\u7c64\u6216\u54e1\u5de5\u3002 |\n| Click-to-chat (\u9ede\u64ca\u804a\u5929) | \u4e00\u9805 CINNOX \u5c0f\u5de5\u5177\u529f\u80fd\uff0c\u6bcf\u7576\u5ba2\u6236\u6216\u8a2a\u5ba2\u9ede\u64ca\u7db2\u9801\u7269\u4ef6\uff08\u5373\u6309\u9215\u3001\u6587\u5b57\u3001\u5716\u7247\u6216\u5716\u793a\uff09\u6642\uff0c\u81ea\u52d5\u70ba\u7279\u5b9a\u7684\u6a19\u7c64\u6216\u54e1\u5de5\u555f\u52d5\u804a\u5929\u5ba4\u3002 |\n| Close Active Enquiries (\u95dc\u9589\u6d3b\u8e8d\u67e5\u8a62) | \u95dc\u9589\u5df2\u4e0d\u6d3b\u8e8d\u8d85\u904e 7 \u5929\u7684\u67e5\u8a62\u7684\u64cd\u4f5c\u3002 |\n| Closed Enquiry (\u5df2\u95dc\u9589\u67e5\u8a62) | \u8a2a\u5ba2\u6216\u5c08\u54e1\u900f\u904e\u95dc\u9589\u67e5\u8a62\u5ba4\u4e26\u78ba\u8a8d\u7d50\u675f\u5c0d\u8a71\u4f86\u89e3\u6c7a\u67e5\u8a62\u3002 |\n| CMS\/e-Commerce Site Integration (CMS\/\u96fb\u5b50\u5546\u52d9\u7db2\u7ad9\u6574\u5408) | CINNOX \u5c0f\u5de5\u5177\u80fd\u5920\u5b89\u88dd\u5728\u4f7f\u7528\u5167\u5bb9\u7ba1\u7406\u7cfb\u7d71 (CMS) \u6216\u96fb\u5b50\u5546\u52d9\u7db2\u7ad9\u5efa\u7acb\u5668\u5efa\u7acb\u7684\u7db2\u7ad9\u4e0a\u3002 |\n| Company Information (\u516c\u53f8\u8cc7\u8a0a) | CINNOX \u63a7\u5236\u53f0\u4e2d\u986f\u793a\u516c\u53f8\u63d0\u4f9b\u4e4b\u8a73\u7d30\u8cc7\u6599\u7684\u90e8\u5206\u3002 |\n| Conditional Trigger (\u689d\u4ef6\u89f8\u767c\u5668) | \u4e00\u7a2e\u5143\u6578\u64da\u6a19\u7c64\uff0c\u8b93\u7ba1\u7406\u54e1\u914d\u7f6e\u6a19\u7c64\u61c9\u5728\u7db2\u7ad9\u4e0a\u7684\u4f55\u8655\u89f8\u767c\u548c\u986f\u793a\u3002 |\n| Conference Co-host (\u6703\u8b70\u5171\u540c\u4e3b\u6301\u4eba) | \u7531\u4e3b\u6301\u4eba\u6307\u6d3e\u5354\u52a9\u5171\u540c\u4e3b\u6301\u548c\u63a8\u52d5\u901a\u8a71\u7684\u54e1\u5de5\u3002 |\n| Conference Host (\u6703\u8b70\u4e3b\u6301\u4eba) | \u5efa\u7acb\u6703\u8b70\u901a\u8a71\u7684\u54e1\u5de5\uff0c\u5177\u6709\u53c3\u8207\u8005\u6b0a\u9650\uff0c\u4e26\u5141\u8a31\u5c07\u53c3\u8207\u8005\u975c\u97f3\u3001\u5c07\u6240\u6709\u53c3\u8207\u8005\u975c\u97f3\u3001\u5c07\u53c3\u8207\u8005\u6649\u5347\u70ba\u5171\u540c\u4e3b\u6301\u4eba\u3001\u79fb\u9664\u548c\u5c01\u9396\u53c3\u8207\u8005\u4ee5\u53ca\u91cd\u65b0\u9080\u8acb\u88ab\u5c01\u9396\u7684\u53c3\u8207\u8005\u3002 |\n| Conference Participants (\u6703\u8b70\u53c3\u8207\u8005) | \u88ab\u9080\u8acb\u4e26\u52a0\u5165\u6703\u8b70\u901a\u8a71\u7684\u54e1\u5de5\uff08\u5305\u62ec\u4e3b\u6301\u4eba\u548c\u5171\u540c\u4e3b\u6301\u4eba\uff09\u548c\u8a2a\u5ba2\u3002 |\n| Conference Report (\u6703\u8b70\u5831\u544a) | \u76e3\u63a7 CINNOX \u670d\u52d9\u4e2d\u6240\u6709\u6703\u8b70\u901a\u8a71\u7684\u5831\u544a\u3002 |\n| Contact Owner (\u806f\u7d61\u4eba\u64c1\u6709\u8005) | \u5efa\u7acb\u4e26\u5c07\u5916\u90e8\u806f\u7d61\u4eba\u5132\u5b58\u5230\u806f\u7d61\u4eba\u5217\u8868\u4e2d\u7684\u54e1\u5de5\u3002 |\n| Contact Sharing (\u806f\u7d61\u4eba\u5206\u4eab) | \u8207\u5176\u4ed6\u54e1\u5de5\u5206\u4eab\u806f\u7d61\u4eba\u8a73\u7d30\u8cc7\u6599\u7684\u904e\u7a0b\u3002 |\n| Contact Type (\u806f\u7d61\u4eba\u985e\u578b) | \u4e00\u7a2e\u5916\u90e8\u806f\u7d61\u4eba\u5206\u985e\uff0c\u8b93 CINNOX \u54e1\u5de5\u5c07\u5916\u90e8\u806f\u7d61\u4eba\u5206\u985e\u70ba\u4ee5\u4e0b\u4efb\u4e00\u985e\u5225\uff1a\u6f5b\u5728\u5ba2\u6236\u3001\u6e96\u5ba2\u6236\u3001\u5ba2\u6236\u6216\u5176\u4ed6\u3002 |\n| Custom Prompt (\u81ea\u8a02\u63d0\u793a) | \u4f7f\u60a8\u80fd\u5920\u63d0\u4f9b\u4e0a\u4e0b\u6587\uff0c\u4e26\u5b9a\u7fa9\u804a\u5929\u6a5f\u5668\u4eba\u5728\u5f9e\u6578\u64da\u4f86\u6e90\u751f\u6210\u56de\u61c9\u6642\u6240\u9700\u7684\u8a9e\u6c23\u3001\u98a8\u683c\u3001\u5167\u5bb9\u985e\u578b\u548c\u884c\u70ba\u3002 |\n| Custom Role (\u81ea\u8a02\u89d2\u8272) | \u7531\u54e1\u5de5\u7ba1\u7406\u54e1\u5efa\u7acb\u7684\u7368\u7279 CINNOX \u7528\u6236\u89d2\u8272\u3002\u81ea\u8a02\u89d2\u8272\u53ef\u4ee5\u5177\u6709\u8207\u9810\u8a2d\u7528\u6236\u89d2\u8272\u4e0d\u540c\u7684\u6b0a\u9650\u3002 |\n| Custom View (\u81ea\u8a02\u6aa2\u8996) | \u81ea\u8a02\u6aa2\u8996\u662f\u5728\u67e5\u8a62\u8a73\u7d30\u5831\u544a\u4e2d\u5957\u7528\u4e86\u60a8\u7684\u9078\u64c7\u548c\u7be9\u9078\u689d\u4ef6\u7684\u6aa2\u8996\u526f\u672c\u3002\u81ea\u8a02\u6aa2\u8996\u53ef\u4ee5\u5132\u5b58\u60a8\u7684\u7be9\u9078\u689d\u4ef6\u3001\u6392\u5e8f\u6216\u9078\u64c7\uff0c\u800c\u4e0d\u6703\u66f4\u6539\u539f\u59cb\u6aa2\u8996\u3002 |\n| D | |\n| Data Access Level (\u6578\u64da\u5b58\u53d6\u7d1a\u5225) | \u63d0\u4f9b\u7d66\u6578\u64da\u985e\u578b\u7684\u4e00\u7d44\u6b0a\u9650\u6216\u9650\u5236\u3002\u5728 CINNOX \u4e2d\uff0c\u6578\u64da\u5b58\u53d6\u7d1a\u5225\u8207\u6210\u54e1\u7684\u89d2\u8272\u76f8\u95dc\u806f\u3002\u4ee5\u4e0b\u662f\u9810\u8a2d\u7684\u6578\u64da\u5b58\u53d6\u7d1a\u5225\uff1a\u5b8c\u5168\u3001\u90e8\u9580\u3001\u5718\u968a\u548c\u53d7\u9650\u3002 |\n| Data Encryption (\u6578\u64da\u52a0\u5bc6) | \u5c07\u6578\u64da\u8f49\u63db\u70ba\u53e6\u4e00\u7a2e\u5f62\u5f0f\u7684\u904e\u7a0b\uff0c\u53ea\u6709\u64c1\u6709\u89e3\u5bc6\u91d1\u9470\u5b58\u53d6\u6b0a\u9650\u7684\u4eba\u624d\u80fd\u8b80\u53d6\u6578\u64da\u7684\u5167\u5bb9\u3002 |\n| Data Source (\u6578\u64da\u4f86\u6e90) | \u4f5c\u70ba\u8cc7\u8a0a\u7684\u96c6\u4e2d\u4e2d\u5fc3\u3002\u6578\u64da\u4f86\u6e90\u53ef\u4ee5\u662f\u60a8\u7d44\u7e54\u7684\u7522\u54c1\u548c\u670d\u52d9\u77e5\u8b58\u5eab\uff0c\u4f7f\u7d44\u7e54\uff08\u4f8b\u5982 CINNOX Q&A \u6a5f\u5668\u4eba\u548c\u610f\u5716\u6a5f\u5668\u4eba\uff09\u80fd\u5920\u6839\u64da\u67e5\u8a62\u4ee5\u7cbe\u78ba\u8cc7\u8a0a\u56de\u61c9\u3002 |\n| Data Retention (\u6578\u64da\u4fdd\u7559) | \u6839\u64da\u696d\u52d9\u9700\u6c42\u6216\u884c\u696d\u6a19\u6e96\u548c\u6cd5\u898f\u8a2d\u5b9a\uff0c\u5c07\u6578\u64da\u6216\u8a18\u9304\uff08\u4f8b\u5982\u5ba2\u6236\u6578\u64da\uff09\u5132\u5b58\u4e00\u6bb5\u6642\u9593\u7684\u904e\u7a0b\u3002CINNOX \u7684\u6578\u64da\u4fdd\u7559\u529f\u80fd\u8b93\u54e1\u5de5\u7ba1\u7406\u54e1\u5b9a\u671f\u5efa\u7acb\u670d\u52d9\u5167\u5132\u5b58\u6578\u64da\u7684\u5099\u4efd\uff0c\u4e26\u5c07\u5176\u79fb\u81f3\u5916\u90e8\uff08\u4f8b\u5982\u79fb\u81f3\u4ed6\u5011\u672c\u5730\u8a17\u7ba1\u7684\u4f3a\u670d\u5668\uff09\u3002 |\n| Device Contacts (\u8a2d\u5099\u806f\u7d61\u4eba) | \u60a8\u8a2d\u5099\u7684\u806f\u7d61\u4eba\u5217\u8868\u53ef\u4ee5\u4f7f\u7528 CINNOX \u61c9\u7528\u7a0b\u5f0f\u540c\u6b65\u5230\u60a8\u7684 CINNOX \u5e33\u6236\u3002 |\n| Deleted Staff Member (\u5df2\u522a\u9664\u7684\u54e1\u5de5) | \u5176\u5c0d CINNOX \u7684\u5b58\u53d6\u6b0a\u9650\u88ab\u7ba1\u7406\u54e1\u6c38\u4e45\u64a4\u92b7\u7684\u54e1\u5de5\u3002\u5df2\u522a\u9664\u7684\u54e1\u5de5\u4e0d\u518d\u8a08\u5165\u670d\u52d9\u53ef\u7528\u7684\u54e1\u5de5\u8a31\u53ef\u8b49\u4e2d\u3002 |\n| Destination (\u76ee\u7684\u5730) | \u6839\u64da\u76ee\u7684\u5730\u898f\u5247\u3001\u985e\u578b\u548c\u7aef\u9ede\uff0c\u53ef\u4ee5\u63a5\u807d\u4f86\u81ea CINNOX \u5c0f\u5de5\u5177\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\u3001\u865b\u64ec\u865f\u78bc\u6216\u5168\u901a\u8def\u7684\u67e5\u8a62\u7684\u500b\u4eba\u6216\u7fa4\u7d44\u3002 |\n| Destination Endpoint (\u76ee\u7684\u5730\u7aef\u9ede) | \u67e5\u8a62\u53ef\u4ee5\u88ab\u8def\u7531\u5230\u7684\u7279\u5b9a\u96fb\u8a71\u865f\u78bc\u3001\u96fb\u8a71\u7cfb\u7d71\u6216\u5c08\u54e1\u3002\u6839\u64da\u5176\u985e\u578b\uff0c\u4e00\u500b\u76ee\u7684\u5730\u6700\u591a\u53ef\u4ee5\u6709 10 \u500b\u7aef\u9ede\uff0c\u50b3\u5165\u67e5\u8a62\u53ef\u4ee5\u5ee3\u64ad\u5230\u9019\u4e9b\u7aef\u9ede\u3002 |\n| Destination Rules (\u76ee\u7684\u5730\u898f\u5247) | \u78ba\u5b9a\u76ee\u7684\u5730\u985e\u578b\u548c\u7aef\u9ede\u7684\u4e00\u7d44\u689d\u4ef6\u3002 |\n| Destination Type (\u76ee\u7684\u5730\u985e\u578b) | \u54e1\u5de5\u53ef\u4ee5\u63a5\u8d77\u67e5\u8a62\u7684\u65b9\u6cd5\u3002CINNOX \u63d0\u4f9b\u4ee5\u4e0b\u9078\u9805\uff1aPSTN \u96fb\u8a71\u3001SIP Trunk \u6216\u54e1\u5de5\u5217\u8868\u3002 |\n| Dial Pad Call (\u64a5\u865f\u76e4\u901a\u8a71) | \u54e1\u5de5\u4f7f\u7528 CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u64a5\u6253\u81f3\u56fa\u7db2\u6216\u6d41\u52d5\u96fb\u8a71\u865f\u78bc\u7684\u5916\u90e8\u901a\u8a71\u3002 |\n| DID (Direct Inward Dialing) (\u76f4\u63a5\u64a5\u5165) | \u4e00\u7a2e\u96fb\u8a71\u865f\u78bc\u985e\u578b\uff0c\u5141\u8a31\u4f86\u96fb\u8005\u806f\u7e6b\u516c\u53f8\u96fb\u8a71\u7cfb\u7d71\u4e2d\u7684\u7279\u5b9a\u5206\u6a5f\u6216\u4eba\u54e1\u3002 |\n| Direct Call Enquiry (\u76f4\u63a5\u901a\u8a71\u67e5\u8a62) | \u91dd\u5c0d\u7279\u5b9a\u54e1\u5de5\u7684\u901a\u8a71\u67e5\u8a62\u3002\u5b83\u5728\u67e5\u8a62\u4e2d\u5fc3\u986f\u793a\u70ba\u5e36\u6709\u5be6\u5fc3\u7da0\u8272\u5716\u793a\u3002 |\n| Direct Chat Enquiry (\u76f4\u63a5\u804a\u5929\u67e5\u8a62) | \u91dd\u5c0d\u7279\u5b9a\u54e1\u5de5\u7684\u804a\u5929\u67e5\u8a62\u3002\u5b83\u5728\u67e5\u8a62\u4e2d\u5fc3\u986f\u793a\u70ba\u5e36\u6709\u5be6\u5fc3\u85cd\u8272\u5716\u793a\u3002 |\n| Directory (\u76ee\u9304) | \u8a2a\u5ba2\u53ef\u4ee5\u4f7f\u7528 CINNOX \u5c0f\u5de5\u5177\u6253\u958b\u6216\u67e5\u770b\u7684\u53ef\u7528\u806f\u7d61\u9ede\u5217\u8868\u3002\u5b83\u53ef\u4ee5\u6307\u986f\u793a\u4e0d\u540c\u6a19\u7c64\u7684\u6a19\u7c64\u76ee\u9304\uff0c\u6216\u986f\u793a\u54e1\u5de5\u806f\u7d61\u4eba\u59d3\u540d\u7684\u54e1\u5de5\u76ee\u9304\u3002 |\n| Domain Name (\u57df\u540d) | CINNOX \u7684\u57df\u540d\u53ef\u4ee5\u662f cinnox.com \u6216 cinnox.cn\u3002 |\n| Draft Campaigns (\u8349\u7a3f\u6d3b\u52d5) | \u6d3b\u52d5\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u5217\u51fa\u8349\u7a3f\u3001\u5931\u6557\u548c\u672a\u6279\u51c6\u7684\u6d3b\u52d5\u7684\u8a73\u7d30\u8cc7\u8a0a\uff0c\u5982\u6d3b\u52d5\u540d\u7a31\u3001\u6e20\u9053\u3001\u54e1\u5de5\u767c\u9001\u8005\u7b49\u3002 |\n| Dual-Tone Multi-Frequency (DTMF) (\u96d9\u97f3\u591a\u983b) | \u7528\u65bc\u6536\u96c6 IVR \u9078\u55ae\u56de\u61c9\u7684\u6309\u9375\u5f0f\u96fb\u8a71\u9375\u76e4\u3002 |\n| Duplicate submitted campaign (\u8907\u88fd\u5df2\u63d0\u4ea4\u6d3b\u52d5) | \u8907\u88fd\u73fe\u6709\u6d3b\u52d5\u3002\u5c07\u5efa\u7acb\u4e00\u500b\u5305\u542b\u5f9e\u539f\u59cb\u6d3b\u52d5\u8907\u88fd\u7684\u6240\u6709\u8a73\u7d30\u8cc7\u8a0a\u7684\u6d3b\u52d5\u526f\u672c\u3002 |\n| Dynamic Weblink Domain (\u52d5\u614b\u7db2\u9801\u9023\u7d50\u7db2\u57df) | CINNOX \u63d0\u4f9b\u5e36\u6709 .com \u548c .cn \u57df\u540d\u7684\u6a19\u7c64\u548c\u54e1\u5de5\u7db2\u9801\u9023\u7d50\uff0c\u9019\u6700\u9069\u5408\u4e2d\u570b\u5927\u9678\u5167\u5916\u7684\u8a2a\u5ba2\u548c\u5ba2\u6236\u3002 |\n| E | |\n| Edit Message (\u7de8\u8f2f\u8a0a\u606f) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u5728\u4e94\u5206\u9418\u5167\u7de8\u8f2f\u4ed6\u5011\u5148\u524d\u767c\u5e03\u7684\u8a0a\u606f\u3002 |\n| Email Bcc (\u96fb\u5b50\u90f5\u4ef6\u5bc6\u4ef6\u526f\u672c) | Bcc \u4ee3\u8868\u5bc6\u4ef6\u526f\u672c\uff0c\u5176\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u4e0d\u6703\u986f\u793a\u5728\u6536\u4ef6\u4eba\u6a19\u982d\u4e2d\uff0c\u4e26\u4e14\u6703\u6536\u5230\u96fb\u5b50\u90f5\u4ef6\u7684\u526f\u672c\u3002 |\n| Email Cc (\u96fb\u5b50\u90f5\u4ef6\u526f\u672c) | Cc \u4ee3\u8868\u526f\u672c\uff0c\u5176\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u986f\u793a\u5728 cc \u6a19\u982d\u4e2d\uff0c\u4e26\u4e14\u6703\u6536\u5230\u96fb\u5b50\u90f5\u4ef6\u7684\u526f\u672c\u3002 |\n| Email Channel (\u96fb\u5b50\u90f5\u4ef6\u6e20\u9053) | \u900f\u904e\u90f5\u4ef6\u8f49\u767c\u7d81\u5b9a\u5230 CINNOX \u670d\u52d9\u7684\u96fb\u5b50\u90f5\u4ef6\u3002CINNOX \u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176\u5de5\u4f5c\u5340\u8655\u7406\u5ba2\u6236\u96fb\u5b50\u90f5\u4ef6\uff0c\u4f5c\u70ba\u5168\u901a\u8def\u67e5\u8a62\u3002\u60a8\u53ef\u4ee5\u5728 CINNOX \u4e0a\u9023\u63a5\u60a8\u7684 Gmail\u3001Outlook \u6216\u5176\u4ed6\u96fb\u5b50\u90f5\u4ef6\u3002 |\n| Email Engagement (\u96fb\u5b50\u90f5\u4ef6\u4e92\u52d5) | \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u5141\u8a31\u54e1\u5de5\u4f7f\u7528\u96fb\u5b50\u90f5\u4ef6\u6e20\u9053\u7684\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u4f5c\u70ba\u767c\u9001\u8005\u5730\u5740\uff0c\u8207\u5176\u806f\u7d61\u4eba\u767c\u8d77\u96fb\u5b50\u90f5\u4ef6\u5c0d\u8a71\uff0c\u4e26\u70ba\u4ed6\u5011\u958b\u555f\u96fb\u5b50\u90f5\u4ef6\u67e5\u8a62\u3002 |\n| Email Enquiry (\u96fb\u5b50\u90f5\u4ef6\u67e5\u8a62) | \u900f\u904e\u96fb\u5b50\u90f5\u4ef6\u63a5\u6536\u7684\u67e5\u8a62\u3002 |\n| Email Signature (\u96fb\u5b50\u90f5\u4ef6\u7c3d\u540d) | \u4f86\u81ea\u96fb\u5b50\u90f5\u4ef6\u767c\u9001\u8005\u7684\u500b\u4eba\u5316\u8cc7\u8a0a\u5340\u584a\uff0c\u81ea\u52d5\u9644\u52a0\u5728\u96fb\u5b50\u90f5\u4ef6\u8a0a\u606f\u7684\u5e95\u90e8\u3002 |\n| Emma Global | CINNOX \u7528\u65bc WhatsApp \u6e20\u9053\u7684 WhatsApp \u5546\u696d\u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546 (BSP) \u4e4b\u4e00\u3002 |\n| Emoji (\u8868\u60c5\u7b26\u865f) | \u5728\u6587\u5b57\u6216\u804a\u5929\u8a0a\u606f\u4e2d\u5e38\u7528\u4f86\u8868\u9054\u60c5\u611f\u6216\u60f3\u6cd5\u7684\u5c0f\u5716\u7247\u6216\u5716\u793a\u3002 |\n| End Prompt (\u7d50\u675f\u63d0\u793a) | \u5728\u901a\u8a71\u7d50\u675f\u524d\u64ad\u653e\u7684\u7d50\u675f\u554f\u5019\u8a9e\u3002 |\n| Engagement Activity (\u4e92\u52d5\u6d3b\u52d5) | \u54e1\u5de5\u5411\u5916\u90e8\u806f\u7d61\u4eba\u64a5\u6253\u548c\u767c\u9001\u7684\u6240\u6709\u5916\u90e8\u901a\u8a71\u3001SMS \u548c\u96fb\u5b50\u90f5\u4ef6\u7684\u5217\u8868\u3002\u60a8\u53ef\u4ee5\u5728\u806f\u7d61\u4eba\u7684\u500b\u4eba\u8cc7\u6599\u8a73\u7d30\u8cc7\u8a0a\u4e2d\u627e\u5230\u8a72\u5217\u8868\u3002 |\n| Engagement Binding (\u4e92\u52d5\u7d81\u5b9a) | \u7576\u555f\u7528\u4e92\u52d5\u6a21\u5f0f\u6642\uff0c\u5728\u8a2a\u5ba2\u548c\u54e1\u5de5\u4e4b\u9593\u5efa\u7acb\u7684\u95dc\u4fc2\u3002 |\n| Engagement Binding List (\u4e92\u52d5\u7d81\u5b9a\u5217\u8868) | \u806f\u7d61\u4eba\u53ca\u5176\u5404\u81ea\u8207\u4e4b\u6709\u4e92\u52d5\u7d81\u5b9a\u7684\u54e1\u5de5\u7684\u5217\u8868\u3002 |\n| Enquiry Centre (\u67e5\u8a62\u4e2d\u5fc3) | CINNOX \u63a7\u5236\u53f0\u4e2d\u5217\u51fa\u54e1\u5de5\u958b\u555f\u548c\u932f\u5931\u67e5\u8a62\u7684\u90e8\u5206\u3002\u5b83\u9084\u5141\u8a31\u54e1\u5de5\u986f\u793a\u6216\u96b1\u85cf\u5176\u5de5\u4f5c\u5340\u7684\u67e5\u8a62\u9762\u677f\u3002 |\n| Enquiry History (\u67e5\u8a62\u8a18\u9304) | \u4f86\u81ea\u8a2a\u5ba2\u6216\u5916\u90e8\u806f\u7d61\u4eba\u7684\u6240\u6709\u9032\u884c\u4e2d\u548c\u5df2\u95dc\u9589\u67e5\u8a62\u7684\u5217\u8868\u3002\u9019\u53ef\u4ee5\u5728\u8a2a\u5ba2\u7684\u500b\u4eba\u8cc7\u6599\u8a73\u7d30\u8cc7\u8a0a\u4e2d\u627e\u5230\u3002 |\n| Enquiry Label (\u67e5\u8a62\u6a19\u7c64) | \u7531\u54e1\u5de5\u624b\u52d5\u5efa\u7acb\u4e26\u7531 AI \u5f15\u64ce\u751f\u6210\u7684\u6a19\u7c64\uff0c\u7528\u65bc\u6839\u64da\u5c0d\u8a71\u5c0d\u67e5\u8a62\u9032\u884c\u5206\u985e\u548c\u7d44\u7e54\u3002 |\n| Enquiry Overview (\u67e5\u8a62\u6982\u89bd) | CINNOX \u4e2d\u7684\u4e00\u500b\u4ecb\u9762\uff0c\u8b93\u7ba1\u7406\u54e1\u5feb\u901f\u700f\u89bd\u5176\u958b\u555f\u4e2d\u3001\u8655\u7406\u4e2d\u548c\u932f\u5931\u7684\u67e5\u8a62\u3002 |\n| Enquiry Owner (\u67e5\u8a62\u64c1\u6709\u8005) | \u6307\u63a5\u8d77\u958b\u555f\u67e5\u8a62\u7684\u5c08\u54e1\u3002\u64c1\u6709\u8005\u53ef\u4ee5\u6dfb\u52a0\u548c\u522a\u9664\u804a\u5929\u5ba4\u4e2d\u7684\u53e6\u4e00\u4f4d\u54e1\u5de5\u3001\u555f\u52d5\u7fa4\u7d44\u901a\u8a71\u6216\u5c07\u67e5\u8a62\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u6216\u5718\u968a\u3002 |\n| Enquiry Panel (\u67e5\u8a62\u9762\u677f) | CINNOX \u5de5\u4f5c\u5340\u4e2d\u986f\u793a\u5c08\u54e1\u958b\u555f\u67e5\u8a62\u7684\u9762\u677f\u3002 |\n| Enquiry Report (\u67e5\u8a62\u5831\u544a) | \u76e3\u63a7\u8a2a\u5ba2\u67e5\u8a62\u7684\u5831\u544a\u3002\u5176\u6982\u89bd\u90e8\u5206\u986f\u793a\u67e5\u8a62\u7684\u76f8\u61c9\u72c0\u614b\uff0c\u800c\u8a73\u7d30\u5831\u544a\u90e8\u5206\u63d0\u4f9b\u5df2\u95dc\u9589\u67e5\u8a62\u7684\u8a73\u7d30\u8cc7\u6599\u3002 |\n| Enquiry Transfer (\u67e5\u8a62\u8f49\u79fb) | \u5c07\u9032\u884c\u4e2d\u7684\u804a\u5929\u6216\u901a\u8a71\u67e5\u8a62\u79fb\u4ea4\u7d66\u53e6\u4e00\u4f4d\u5c08\u54e1\u6216\u4e00\u7d44\u5c08\u54e1\u3002 |\n| Error Prompt (\u932f\u8aa4\u63d0\u793a) | \u5982\u679c\u8a2a\u5ba2\u6309\u932f\u9375\uff0c\u6216\u8005\u8a2a\u5ba2\u5728\u8d85\u6642\u524d\u672a\u6309\u4efb\u4f55\u9375\uff0c\u5c07\u64ad\u653e\u932f\u8aa4\u63d0\u793a\u3002 |\n| Extension Number (\u5206\u6a5f\u865f\u78bc) | \u5206\u914d\u7d66\u6bcf\u4f4d\u54e1\u5de5\u7684\u7368\u7279\u4e09\u5230\u516d\u4f4d\u6578\u5167\u90e8\u865f\u78bc\uff0c\u4ee5\u4fbf\u4ed6\u5011\u53ef\u4ee5\u8f15\u9b06\u4e92\u76f8\u806f\u7e6b\u3002 |\n| External Contacts (\u5916\u90e8\u806f\u7d61\u4eba) | \u54e1\u5de5\u7d44\u7e54\u5916\u90e8\u7684\u4eba\u54e1\uff0c\u4f8b\u5982\u6f5b\u5728\u5ba2\u6236\u3001\u6e96\u5ba2\u6236\u548c\u5ba2\u6236\u3002 |\n| External Contact Custom field (\u5916\u90e8\u806f\u7d61\u4eba\u81ea\u8a02\u6b04\u4f4d) | \u7531\u54e1\u5de5\u5728\u5176 CINNOX \u670d\u52d9\u4e2d\u5b9a\u7fa9\u7684\u81ea\u8a02\u6b04\u4f4d\u3002\u5efa\u7acb\u7684\u81ea\u8a02\u6b04\u4f4d\u5c07\u986f\u793a\u5728\u5916\u90e8\u806f\u7d61\u4eba\u4e2d\uff0c\u4e26\u53ef\u7528\u65bc\u8a2a\u5ba2\u8868\u683c\uff08\u804a\u5929\u524d\u548c\u96e2\u7dda\u8868\u683c\uff09\u3002 |\n| External Contact Label (\u5916\u90e8\u806f\u7d61\u4eba\u6a19\u7c64) | \u7531\u54e1\u5de5\u624b\u52d5\u5efa\u7acb\u4e26\u7531 AI \u5f15\u64ce\u751f\u6210\u7684\u6a19\u7c64\uff0c\u7528\u65bc\u5c0d\u5916\u90e8\u806f\u7d61\u4eba\u7684\u91cd\u8981\u6027\u53ca\u5176\u8207\u696d\u52d9\u7684\u76f8\u95dc\u6027\u9032\u884c\u5206\u985e\u548c\u7d44\u7e54\u3002 |\n| F | |\n| Facebook Channel (Facebook \u6e20\u9053) | \u9023\u7d50\u5230 CINNOX \u670d\u52d9\u7684 Facebook \u5c08\u9801\u3002CINNOX \u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176\u5de5\u4f5c\u5340\u8655\u7406\u4f86\u81ea\u5c08\u9801 Facebook Messenger \u7684\u8a0a\u606f\uff0c\u4f5c\u70ba\u5168\u901a\u8def\u67e5\u8a62\u3002 |\n| Feedback Form (\u610f\u898b\u53cd\u994b\u8868\u683c) | CINNOX \u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u8868\u683c\uff0c\u8b93\u54e1\u5de5\u5831\u544a\u554f\u984c\u6216\u5206\u4eab\u4ed6\u5011\u4f7f\u7528 CINNOX \u7684\u9ad4\u9a57\u3002 |\n| File Sharing (\u6a94\u6848\u5206\u4eab) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u548c\u8a2a\u5ba2\u767c\u9001\u6216\u5206\u4eab\u5716\u7247\u3001\u5f71\u7247\u3001\u6587\u4ef6\u6216\u8a9e\u97f3\u8a0a\u606f\u3002 |\n| First Response Time (FRT) (\u9996\u6b21\u56de\u61c9\u6642\u9593) | \u6307\u54e1\u5de5\u56de\u61c9\u67e5\u8a62\u6240\u9700\u7684\u6642\u9593\u3002CINNOX \u6839\u64da\u54e1\u5de5\u8655\u7406\u67e5\u8a62\u7684\u56de\u61c9\u6642\u9593\uff0c\u63d0\u4f9b\u6bcf\u4f4d\u54e1\u5de5\u7684\u5e73\u5747 FRT\u3002 |\n| First-Time Visitor (\u9996\u6b21\u8a2a\u5ba2) | \u9996\u6b21\u9020\u8a2a CINNOX \u7528\u6236\u7db2\u7ad9\u4e26\u4f7f\u7528 CINNOX\uff08\u5373\u767c\u9001\u67e5\u8a62\uff09\u7684\u7d42\u7aef\u7528\u6236\u3002 |\n| Fixed Order Distribution (\u56fa\u5b9a\u9806\u5e8f\u5206\u914d) | \u670d\u52d9\u7fa4\u7d44\u4e2d\u7684\u6240\u6709\u53ef\u7528\u5c08\u54e1\u6309\u7167\u8a2d\u5b9a\u7684\u9806\u5e8f\u9010\u4e00\u6536\u5230\u50b3\u5165\u67e5\u8a62\u7684\u63d0\u9192\u3002\u7b2c\u4e00\u500b\u63a5\u8d77\u67e5\u8a62\u7684\u5c08\u54e1\u5c07\u8655\u7406\u8a2a\u5ba2\u7684\u67e5\u8a62\u3002 |\n| Followed-up Enquiry (\u8ddf\u9032\u4e2d\u67e5\u8a62) | \u54e1\u5de5\u900f\u904e\u56de\u96fb\u6216\u56de\u8986\u8a0a\u606f\u91cd\u65b0\u8655\u7406\u7684\u932f\u5931\u67e5\u8a62\u3002 |\n| Forward Message (\u8f49\u767c\u8a0a\u606f) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u5c07\u8a0a\u606f\u548c\u5a92\u9ad4\u6a94\u6848\u8f49\u767c\u5230\u53e6\u4e00\u500b\u804a\u5929\u5ba4\u3002 |\n| G | |\n| General Chatbot (\u4e00\u822c\u804a\u5929\u6a5f\u5668\u4eba) | \u9019\u662f\u9023\u63a5\u4efb\u4f55\u804a\u5929\u6a5f\u5668\u4eba\u5e73\u53f0\u5230 CINNOX \u7684\u53e6\u4e00\u7a2e\u65b9\u6cd5\uff0c\u6709\u5225\u65bc Microsoft QnA Maker \u548c Google Dialogflow\uff0c\u9075\u5faa POST \u65b9\u6cd5\u6574\u5408\u6b65\u9a5f\u3002 |\n| General Message Type (\u4e00\u822c\u8a0a\u606f\u985e\u578b) | \u9019\u662f CINNOX \u4e2d\u7684\u4e00\u7a2e\u9032\u968e\u8a0a\u606f\u985e\u578b\u3002\u4e00\u822c\u8a0a\u606f\u662f\u5e36\u6709\u63cf\u8ff0\u548c\u9644\u4ef6\u4f46\u6c92\u6709\u6309\u9215\u7684\u7d14\u6587\u5b57\u3002 |\n| Greeting Prompt (\u554f\u5019\u63d0\u793a) | \u7d66\u4f86\u96fb\u8005\u7684\u6b61\u8fce\u8a0a\u606f\u63d0\u793a\uff08\u4f8b\u5982\u300c\u60a8\u597d\uff0c\u611f\u8b1d\u60a8\u81f4\u96fb ABC \u516c\u53f8\uff0c\u5ba2\u6236\u670d\u52d9\u662f\u6211\u5011\u7684\u9996\u8981\u4efb\u52d9\u3002\u300d\uff09 |\n| H | |\n| Handling Enquiry (\u8655\u7406\u4e2d\u67e5\u8a62) | \u88ab\u5206\u985e\u70ba*\u9032\u884c\u4e2d*\u6216*\u8ddf\u9032\u4e2d*\u7684\u67e5\u8a62\u3002 |\n| Help Centre (\u5e6b\u52a9\u4e2d\u5fc3) | \u4e00\u500b\u7db2\u9801\u5165\u53e3\u7db2\u7ad9\uff0c\u5305\u542b\u5168\u9762\u7684\u6307\u5357\u3001\u7248\u672c\u767c\u884c\u8aaa\u660e\u3001\u6280\u8853\u6587\u4ef6\u8207\u8cc7\u6e90\u4ee5\u53ca\u5e38\u898b\u554f\u984c (FAQ)\uff0c\u5e6b\u52a9\u54e1\u5de5\u958b\u59cb\u4f7f\u7528 CINNOX\u3002 |\n| Hide Chat Room (\u96b1\u85cf\u804a\u5929\u5ba4) | \u96b1\u85cf\u4e0d\u6d3b\u8e8d\u7684\u804a\u5929\u5ba4\uff0c\u4f7f\u5de5\u4f5c\u5340\u7684\u6700\u8fd1\u5217\u8868\u6574\u6f54\u6709\u5e8f\u3002\u804a\u5929\u5ba4\u53ca\u5176\u5c0d\u8a71\u5c07\u88ab\u96b1\u85cf\uff0c\u4f46\u4ecd\u53ef\u641c\u5c0b\u3002\u60a8\u53ef\u4ee5\u96a8\u6642\u53d6\u6d88\u96b1\u85cf\u804a\u5929\u5ba4\u3002 |\n| Home Dashboard (\u4e3b\u9801\u63a7\u5236\u53f0) | \u60a8\u7684\u670d\u52d9\u548c\u54e1\u5de5\u95dc\u9375\u7e3e\u6548\u7684\u8996\u89ba\u5316\u8868\u793a\u3002\u5b83\u63d0\u4f9b\u5716\u8868\u548c\u7d71\u8a08\u6578\u64da\uff0c\u8b93\u60a8\u4e00\u76ee\u4e86\u7136\u5730\u4e86\u89e3\u54e1\u5de5\u7e3e\u6548\u3002 |\n| I | |\n| IDD Termination (IDD \u7d42\u6b62) | \u7279\u5225\u6307\u7d42\u6b62\u570b\u969b\u901a\u8a71\u7684\u904e\u7a0b\u3002\u63db\u53e5\u8a71\u8aaa\uff0c\u5b83\u6307\u5c07\u5728\u4e00\u500b\u570b\u5bb6\u767c\u8d77\u4e26\u5728\u53e6\u4e00\u500b\u570b\u5bb6\u7d42\u6b62\u7684\u901a\u8a71\u9032\u884c\u8def\u7531\u3002 |\n| Image Preview (\u5716\u7247\u9810\u89bd) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u67e5\u770b\u5e36\u6709\u5716\u7247\u3001\u6a19\u984c\u3001\u63cf\u8ff0\u7b49\u7684\u9023\u7d50\uff0c\u4ee5\u63d0\u4f9b\u4e0a\u4e0b\u6587\u8cc7\u8a0a\u3002 |\n| Inbound SMS (\u5165\u7ad9 SMS) | \u6307\u900f\u904e CINNOX \u5f9e\u60a8\u7684\u5ba2\u6236\u63a5\u6536\u7684 SMS\u3002\u900f\u904e\u5728 SMS \u5831\u544a\u4e2d\u9078\u64c7\u300c\u5165\u7ad9\u300d\u4f5c\u70ba\u4f86\u6e90\uff0c\u6216\u900f\u904e\u4f7f\u7528 CINNOX \u958b\u653e API \u8a02\u95b1\u5165\u7ad9 SMS \u4e8b\u4ef6\uff0c\u67e5\u770b\u5176\u8a73\u7d30\u8cc7\u6599\u3002 |\n| Installation Code (\u5b89\u88dd\u4ee3\u78bc) | \u4e00\u5c0f\u6bb5\u7a0b\u5f0f\u78bc\uff0c\u53ef\u5f9e CINNOX \u63a7\u5236\u53f0\u8907\u88fd\u4e26\u8cbc\u4e0a\u5230\u7db2\u7ad9\u7684 HTML \u4ee3\u78bc\u4e2d\u3002\u5b89\u88dd\u4ee3\u78bc\u5f8c\uff0cCINNOX \u5c0f\u5de5\u5177\u5c07\u51fa\u73fe\u5728\u7db2\u7ad9\u53f3\u4e0b\u89d2\u3002 |\n| Instant Conference (\u5373\u6642\u6703\u8b70) | \u6b64\u6703\u8b70\u985e\u578b\u8b93\u54e1\u5de5\u5373\u6642\u5efa\u7acb\u6703\u8b70\u901a\u8a71\uff0c\u4e26\u5728\u9032\u884c\u4e2d\u7684\u901a\u8a71\u4e2d\u9080\u8acb\u53c3\u8207\u8005\u3002 |\n| Intermediary Number (\u4e2d\u4ecb\u865f\u78bc) | \u7528\u65bc\u64a5\u6253\u96fb\u8a71\u7684\u865f\u78bc\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Intermediary Number Country (\u4e2d\u4ecb\u865f\u78bc\u570b\u5bb6) | \u4e2d\u4ecb\u865f\u78bc\u7684\u4f4d\u7f6e\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Intermediary Number Type (\u4e2d\u4ecb\u865f\u78bc\u985e\u578b) | \u4e2d\u4ecb\u865f\u78bc\u985e\u578b\u53ef\u80fd\u662f\uff1a* \u865b\u64ec\u865f\u78bc\u985e\u578b\u540d\u7a31\uff08\u514d\u8cbb\u96fb\u8a71\u6216\u672c\u5730\uff09* \u670d\u52d9\u865f\u78bc * \u500b\u4eba\u865f\u78bc\u3002\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Internal Contacts (\u5167\u90e8\u806f\u7d61\u4eba) | \u54e1\u5de5\u7d44\u7e54\u5167\u90e8\u7684\u4eba\u54e1\u3002 |\n| Invoice (\u767c\u7968) | \u5305\u542b\u8a02\u95b1\u8a73\u7d30\u8cc7\u6599\u548c\u4f7f\u7528\u8cbb\u7528\u7684 PDF \u6a94\u6848\uff0c\u4ee5\u53ca\u6bcf\u6708\u5230\u671f\u7684\u7d50\u7b97\u55ae\u3002 |\n| Interactive Voice Response (IVR) (\u4e92\u52d5\u5f0f\u8a9e\u97f3\u61c9\u7b54) | \u4e00\u7a2e\u8a9e\u97f3\u7cfb\u7d71\uff0c\u900f\u904e\u9810\u5148\u9304\u88fd\u7684\u97f3\u8a0a\u8207\u8a2a\u5ba2\u4e92\u52d5\uff0c\u5f9e\u8a2a\u5ba2\u7684\u6309\u9375\u6536\u96c6\u8cc7\u8a0a\uff0c\u4e26\u5c07\u4ed6\u5011\u8def\u7531\u5230\u6b63\u78ba\u7684\u5c08\u54e1\u3002 |\n| IVR Menu (IVR \u9078\u55ae) | \u7528\u65bc\u5728\u4f86\u96fb\u8005\u8207\u771f\u4eba\u63a5\u901a\u4e4b\u524d\uff0c\u5411\u4ed6\u5011\u63d0\u4f9b\u4e00\u7cfb\u5217\u9078\u9805\uff0c\u4ee5\u4fbf\u5c07\u4ed6\u5011\u8def\u7531\u5230\u6b63\u78ba\u7684\u5c08\u54e1\u6216\u90e8\u9580\u3002 |\n| J | |\n| Join Enquiry (\u52a0\u5165\u67e5\u8a62) | \u5728\u76e3\u63a7\u5c08\u54e1\u8207\u8a2a\u5ba2\u4e4b\u9593\u7684\u67e5\u8a62\u5c0d\u8a71\u6642\uff0c\u7ba1\u7406\u54e1\u53ef\u4ee5\u52a0\u5165\u5c0d\u8a71\u4ee5\u5e6b\u52a9\u5c08\u54e1\u89e3\u6c7a\u8a2a\u5ba2\u7684\u554f\u984c\u3002 |\n| K | |\n| Keypress Prompt (\u6309\u9375\u63d0\u793a) | \u4f9b\u5ba2\u6236\u9075\u5faa\u7684\u6307\u793a\u63d0\u793a\uff08\u4f8b\u5982\u300c\u8207\u92b7\u552e\u4ee3\u8868\u901a\u8a71\u8acb\u6309 1\u3002\u806f\u7e6b\u5e33\u52d9\u90e8\u9580\u8acb\u6309 2\u3002\u5982\u9700\u6280\u8853\u652f\u63f4\u8acb\u6309 3\u2026\u300d\uff09 |\n| L | |\n| Labels (\u6a19\u7c64) | \u54e1\u5de5\u53ef\u4ee5\u7528\u4f86\u70ba\u67e5\u8a62\u6216\u806f\u7d61\u4eba\u6dfb\u52a0\u66f4\u591a\u4e0a\u4e0b\u6587\u548c\u9032\u884c\u5206\u985e\u7684\u55ae\u5b57\u6216\u55ae\u5b57\u7d44\u5408\u3002 |\n| Link Preview (\u9023\u7d50\u9810\u89bd) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u67e5\u770b\u5e36\u6709\u5716\u7247\u3001\u6a19\u984c\u3001\u63cf\u8ff0\u7b49\u7684\u9023\u7d50\uff0c\u4ee5\u63d0\u4f9b\u4e0a\u4e0b\u6587\u8cc7\u8a0a\u3002 |\n| Local Number (\u672c\u5730\u865f\u78bc) | \u4e00\u7a2e\u96fb\u8a71\u670d\u52d9\uff0c\u8b93\u8a2a\u5ba2\u900f\u904e\u64a5\u6253\u7279\u5b9a\u7684\u672c\u5730\u96fb\u8a71\u865f\u78bc\u76f4\u63a5\u806f\u7e6b\u4f01\u696d\u3002\u4e5f\u7a31\u70ba\u76f4\u63a5\u64a5\u5165 (DID) \u865f\u78bc\u3002 |\n| Loopback Enquiry Transfer (\u74b0\u56de\u67e5\u8a62\u8f49\u79fb) | \u5141\u8a31\u60a8\u5feb\u901f\u5730\u5c07\u9032\u884c\u4e2d\u7684\u804a\u5929\u67e5\u8a62\u50b3\u905e\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u6216\u6a19\u7c64\u3002\u6b64\u8f49\u79fb\u5373\u6642\u767c\u751f\uff0c\u4e26\u78ba\u4fdd\u67e5\u8a62\u7684\u6709\u6548\u8655\u7406\u3002\u5982\u679c\u88ab\u6307\u6d3e\u7684\u5c08\u54e1\u6216\u6a19\u7c64\u6c92\u6709\u56de\u61c9\uff0c\u67e5\u8a62\u5c07\u8fd4\u56de\u7d66\u60a8\u4ee5\u63d0\u4f9b\u9032\u4e00\u6b65\u5354\u52a9\u3002 |\n| M | |\n| Marketplace (\u5e02\u5834) | \u7528\u65bc\u5347\u7d1a\u60a8\u76ee\u524d CINNOX \u8a02\u95b1\u7684\u54e1\u5de5\u8a31\u53ef\u8b49\u548c\u8a08\u5283\u7684\u5e73\u53f0\u3002 |\n| Markdown Syntax (Markdown \u8a9e\u6cd5) | CINNOX \u652f\u63f4\u7684\u683c\u5f0f\u5316\u5143\u7d20\uff0c\u4f8b\u5982\u6a19\u984c\u3001\u5217\u8868\u3001\u7c97\u9ad4\u548c\u659c\u9ad4\u6587\u5b57\u3001\u9023\u7d50\u3001\u5716\u7247\u548c\u7a0b\u5f0f\u78bc\u5340\u584a\u3002 |\n| Manage Device (\u7ba1\u7406\u8a2d\u5099) | \u300c\u6211\u7684\u5e33\u6236\u300d\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u8b93\u54e1\u5de5\u6aa2\u8996\u548c\u7ba1\u7406\u5176 CINNOX \u670d\u52d9\u76ee\u524d\u767b\u5165\u7684\u6240\u6709\u8a2d\u5099\u548c\u700f\u89bd\u5668\u3002 |\n| Member's Copy message (\u6210\u54e1\u8907\u88fd\u8a0a\u606f) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u8907\u88fd\u804a\u5929\u5ba4\u4e2d\u5df2\u767c\u5e03\u7684\u8a0a\u606f\u3002 |\n| Menu Routing Numbers (\u9078\u55ae\u8def\u7531\u865f\u78bc) | \u7528\u65bc\u60a8\u7684\u9078\u55ae\u7684\u8def\u7531\u898f\u5247\u548c\u76ee\u7684\u5730\u7684\u865b\u64ec\u865b\u8a2d\u865f\u78bc\u3002 |\n| Merge Contacts (\u5408\u4f75\u806f\u7d61\u4eba) | \u5c07\u806f\u7d61\u4eba\u8a18\u9304\u8207\u53e6\u4e00\u500b\u8a18\u9304\u5408\u4f75\u7684\u65b9\u6cd5\uff0c\u901a\u5e38\u5c0d\u65bc\u5177\u6709\u76f8\u540c\u500b\u4eba\u8cc7\u6599\u7684\u91cd\u8907\u806f\u7d61\u4eba\u57f7\u884c\u5408\u4f75\u3002 |\n| Merged Rooms View (\u5408\u4f75\u623f\u9593\u6aa2\u8996) | \u6307\u5408\u4f75\u5f8c\u7684\u806f\u7d61\u4eba\u67e5\u8a62\u7d44\u5408\u6210\u4e00\u500b\u804a\u5929\u5ba4\u4e2d\u6aa2\u8996\u3002 |\n| Monitor Enquiry (\u76e3\u63a7\u67e5\u8a62) | \u7ba1\u7406\u54e1\u53ef\u4ee5\u6253\u958b\u67e5\u8a62\u804a\u5929\u5ba4\uff0c\u67e5\u770b\u5c08\u54e1\u8207\u8a2a\u5ba2\u4e4b\u9593\u6b63\u5728\u9032\u884c\u7684\u5c0d\u8a71\u3002\u7136\u5f8c\u7ba1\u7406\u54e1\u53ef\u4ee5\u52a0\u5165\u6216\u63a5\u7ba1\u5c0d\u8a71\u4ee5\u5e6b\u52a9\u89e3\u6c7a\u8a2a\u5ba2\u7684\u554f\u984c\u3002 |\n| Mute (\u975c\u97f3) | \u4e00\u9805\u529f\u80fd\uff0c\u8b93\u901a\u8a71\u53c3\u8207\u8005\u95dc\u9589\u9ea5\u514b\u98a8\uff0c\u4ee5\u4fbf\u5176\u4ed6\u807d\u773e\u807d\u4e0d\u5230\u4ed6\u5011\u3002 |\n| My Account (\u6211\u7684\u5e33\u6236) | CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u8b93\u54e1\u5de5\u6aa2\u8996\u548c\u7ba1\u7406\u5176\u500b\u4eba\u8cc7\u8a0a\u4ee5\u53ca\u8a2d\u5099\u6216\u61c9\u7528\u7a0b\u5f0f\u8a2d\u5b9a\u3002 |\n| My Plan (\u6211\u7684\u8a08\u5283) | CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u8b93\u7ba1\u7406\u54e1\u76e3\u63a7\u5176\u670d\u52d9\u8a08\u5283\u4e2d\u53ef\u7528\u529f\u80fd\u7684\u4f7f\u7528\u60c5\u6cc1\u3002 |\n| My Sites (\u6211\u7684\u7ad9\u9ede) | CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u7ba1\u7406\u54e1\u53ef\u4ee5\u5728\u5176\u4e2d\u8a3b\u518a\u4e26\u5c07\u7db2\u7ad9\u7db2\u57df\u52a0\u5165\u767d\u540d\u55ae\uff08\u5141\u8a31\u5217\u8868\uff09\uff0c\u4ee5\u4fbf\u5b89\u88dd\u548c\u4f7f\u7528 CINNOX \u5c0f\u5de5\u5177\u3002 |\n| N | |\n| Never Expired Sticky Routing (\u6c38\u4e0d\u903e\u671f\u7684\u9ecf\u6027\u8def\u7531) | \u6307\u5728\u865b\u64ec\u865f\u78bc\u548c\u96fb\u5b50\u90f5\u4ef6\u6e20\u9053\u7684\u9ecf\u6027\u8def\u7531\u8a2d\u5b9a\u4e2d\uff0c\u7528\u65bc\u4fdd\u6301\u5ba2\u6236\u8207\u54e1\u5de5\u4e4b\u9593\u7684\u6700\u5f8c\u7d81\u5b9a\u95dc\u4fc2\u7684\u9078\u9805\u3002 |\n| Noise Reduction (\u964d\u566a) | CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u53ef\u6e1b\u5c11\u901a\u8a71\u671f\u9593\u7684\u80cc\u666f\u566a\u97f3\u548c\u8ff4\u8072\u3002 |\n| Notification (\u901a\u77e5) | \u986f\u793a\u4ee5\u5f15\u8d77\u7528\u6236\u6ce8\u610f\u7684\u8a0a\u606f\u3002\u6bcf\u7576\u8a2a\u5ba2\u6216\u5176\u4ed6\u6210\u54e1\u6253\u96fb\u8a71\u6216\u767c\u9001\u804a\u5929\u8a0a\u606f\u6642\uff0cCINNOX \u901a\u5e38\u6703\u5411\u54e1\u5de5\u767c\u9001\u901a\u77e5\u3002 |\n| Number (\u865f\u78bc) | \u53ef\u80fd\u6307\u8207\u60a8\u7684\u670d\u52d9\u95dc\u806f\u7684\u865b\u64ec\u865f\u78bc\u3001\u670d\u52d9\u865f\u78bc\u6216\u500b\u4eba\u865f\u78bc\u3002 |\n| Number Display Name (\u865f\u78bc\u986f\u793a\u540d\u7a31) | \u54e1\u5de5\u53ef\u4ee5\u6307\u6d3e\u7d66\u865b\u64ec\u6216\u670d\u52d9\u865f\u78bc\u7684\u986f\u793a\u540d\u7a31\u3002 |\n| Number & IP Allowlist (\u865f\u78bc\u8207 IP \u5141\u8a31\u5217\u8868) | \u5141\u8a31\u4f7f\u7528 CINNOX \u806f\u7e6b\u516c\u53f8\u7684\u8a2a\u5ba2\u96fb\u8a71\u865f\u78bc\u548c IP \u5730\u5740\u5217\u8868\u3002\u4e0d\u4f7f\u7528\u9019\u4e9b\u865f\u78bc\u6216\u5730\u5740\u7684\u67e5\u8a62\u5c07\u81ea\u52d5\u95dc\u9589\u3002 |\n| Number & IP Blocklist (\u865f\u78bc\u8207 IP \u5c01\u9396\u5217\u8868) | \u4e0d\u5141\u8a31\u4f7f\u7528 CINNOX \u806f\u7e6b\u516c\u53f8\u7684\u8a2a\u5ba2\u96fb\u8a71\u865f\u78bc\u548c IP \u5730\u5740\u5217\u8868\u3002\u4f7f\u7528\u9019\u4e9b\u865f\u78bc\u6216\u5730\u5740\u7684\u67e5\u8a62\u5c07\u81ea\u52d5\u95dc\u9589\u3002 |\n| Number Porting (\u865f\u78bc\u651c\u5e36\u8f49\u79fb) | \u5c07\u60a8\u73fe\u6709\u7684\u865f\u78bc\u8f49\u79fb\u5230 CINNOX \u7684\u53e6\u4e00\u500b\u71df\u904b\u5546\u5408\u4f5c\u5925\u4f34\uff0c\u4ee5\u4fbf\u5728\u60a8\u7684 CINNOX \u5e33\u6236\u4e0a\u4f7f\u7528\u8a72\u670d\u52d9\u3002 |\n| Number Type (TF\/DID) (\u865f\u78bc\u985e\u578b) | \u6307\u660e\u5206\u914d\u7684\u865f\u78bc\u662f\u514d\u8cbb\u96fb\u8a71 (TF) \u9084\u662f\u76f4\u63a5\u64a5\u5165 (DID) \u865f\u78bc\u3002 |\n| O | |\n| Offline Support Form (\u96e2\u7dda\u652f\u63f4\u8868\u55ae) | \u7576\u54e1\u5de5\u7121\u6cd5\u53ca\u6642\u5f9e\u5c0f\u5de5\u5177\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\u63a5\u8d77\u8a2a\u5ba2\u67e5\u8a62\u6642\uff0cCINNOX \u986f\u793a\u7684\u8a2a\u5ba2\u8868\u683c\u3002 |\n| Offline provisioning (\u96e2\u7dda\u914d\u7f6e) | \u5728\u6c92\u6709\u6d3b\u8e8d\u7db2\u8def\u9023\u63a5\u7684\u60c5\u6cc1\u4e0b\u5efa\u7acb\u6216\u4fee\u6539\u5e33\u6236\u6216\u670d\u52d9\u7684\u904e\u7a0b\u3002 |\n| Omnichannel (\u5168\u901a\u8def) | \u4e00\u7a2e\u8de8\u6e20\u9053\u670d\u52d9\u7b56\u7565\uff0c\u8b93\u7d44\u7e54\u4f7f\u7528\u793e\u4ea4\u5a92\u9ad4\u6e20\u9053\u548c\u8a0a\u606f\u61c9\u7528\u7a0b\u5f0f\u4f5c\u70ba\u5ba2\u6236\u63a5\u89f8\u9ede\u3002\u5728 CINNOX \u4e2d\uff0c\u5168\u901a\u8def\u662f\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u7ba1\u7406\u54e1\u5c07\u7b2c\u4e09\u65b9\u6e20\u9053\uff08\u5982\u793e\u4ea4\u5a92\u9ad4\u5c08\u9801\uff09\u9023\u7d50\u5230\u670d\u52d9\u4e2d\uff0c\u4ee5\u4fbf\u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176 CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u8655\u7406\u4f86\u81ea\u9019\u4e9b\u5c08\u9801\u7684\u67e5\u8a62\u3002 |\n| Ongoing Enquiry (\u9032\u884c\u4e2d\u67e5\u8a62) | \u54e1\u5de5\u76ee\u524d\u6b63\u5728\u8655\u7406\u7684\u67e5\u8a62\u3002 |\n| Open Enquiry (\u958b\u555f\u4e2d\u67e5\u8a62) | \u5728\u4f47\u5217\u4e2d\u7b49\u5f85\u54e1\u5de5\u63a5\u8d77\u7684\u67e5\u8a62\u3002 |\n| OpenAI API Key (OpenAI API \u91d1\u9470) | \u5728 OpenAI \u5e33\u6236\u5167\u751f\u6210\u7684\u79d8\u5bc6\u91d1\u9470\uff0c\u7528\u65bc\u5728 OpenAI \u7684 AI \u5f15\u64ce\u8207 CINNOX \u4e4b\u9593\u5efa\u7acb\u9023\u63a5\uff0c\u4ee5\u4fc3\u9032\u6578\u64da\u4ea4\u63db\u548c\u6574\u5408\u3002 |\n| Outbound Call Routing Rules (\u51fa\u7ad9\u901a\u8a71\u8def\u7531\u898f\u5247) | \u9019\u4e9b\u898f\u5247\u6307\u5b9a\u5982\u4f55\u4f7f\u7528 CINNOX \u7684\u96fb\u8a71\u57fa\u790e\u8a2d\u65bd\u8def\u7531\u51fa\u7ad9\u901a\u8a71\u3002 |\n| Outbound SMS (\u51fa\u7ad9 SMS) | \u6307\u900f\u904e CINNOX \u767c\u9001\u7d66\u60a8\u7684\u5ba2\u6236\u7684 SMS\u3002\u900f\u904e\u5728 SMS \u5831\u544a\u4e2d\u9078\u64c7\u300c\u76f4\u63a5 SMS\u300d\u3001\u300c\u9a57\u8b49\u300d\u3001\u300c\u958b\u653e API - \u76f4\u63a5\u300d\u6216\u300c\u958b\u653e API - \u9a57\u8b49\u300d\u4f5c\u70ba\u4f86\u6e90\uff0c\u67e5\u770b\u5176\u8a73\u7d30\u8cc7\u6599\u3002 |\n| Own Email Server (\u81ea\u6709\u90f5\u4ef6\u4f3a\u670d\u5668) | \u4f7f\u7528\u60a8\u7684\u96fb\u5b50\u90f5\u4ef6\u7db2\u57df\u56de\u8986\u5ba2\u6236\uff0c\u4f8b\u5982 email@company.com\uff0c\u4fdd\u7559\u60a8\u7684\u516c\u53f8\u54c1\u724c\u5f62\u8c61\u3002 |\n| P | |\n| Passcode (\u5bc6\u78bc) | \u4f7f\u7528\u4e00\u4e32\u6578\u5b57\u5b57\u5143\u7684\u8eab\u4efd\u9a57\u8b49\u65b9\u6cd5\u3002\u54e1\u5de5\u53ef\u4ee5\u5728 CINNOX \u61c9\u7528\u7a0b\u5f0f\u4e2d\u555f\u7528\u4e26\u5efa\u7acb\u516d\u4f4d\u6578\u5bc6\u78bc\uff0c\u4ee5\u9632\u6b62\u672a\u7d93\u6388\u6b0a\u5b58\u53d6\u5176\u6216\u5176\u5ba2\u6236\u7684\u6578\u64da\u3002 |\n| Payload (\u6709\u6548\u8ca0\u8f09) | \u7576\u60a8\u7684\u6e20\u9053\u914d\u7f6e\u4e86\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u4e26\u4e14\u60a8\u5e0c\u671b\u6839\u64da\u8a2a\u5ba2\u9ede\u64ca\u7684\u6309\u9215\u89f8\u767c\u4e0d\u540c\u7684\u804a\u5929\u6a5f\u5668\u4eba\u6d41\u7a0b\u6216\u52d5\u4f5c\u6642\u4f7f\u7528\u3002\u60a8\u53ef\u4ee5\u900f\u904e\u8f38\u5165\u6587\u5b57\u4f5c\u70ba\u6309\u9215\u540d\u7a31\u4f86\u89f8\u767c\u804a\u5929\u6a5f\u5668\u4eba\u3002\u7576\u6709\u6548\u8ca0\u8f09\u6b04\u4f4d\u4e0d\u70ba\u7a7a\u6642\uff0c\u6709\u6548\u8ca0\u8f09\u503c\u5c07\u767c\u9001\u7d66\u804a\u5929\u6a5f\u5668\u4eba\u3002\u5426\u5247\uff0c\u6309\u9215\u540d\u7a31\u5c07\u767c\u9001\u7d66\u804a\u5929\u6a5f\u5668\u4eba\u3002 |\n| Percentage Routing (\u767e\u5206\u6bd4\u8def\u7531) | \u4e00\u7a2e\u6309\u767e\u5206\u6bd4\u503c\u5206\u767c\u50b3\u5165\u67e5\u8a62\u7684\u8def\u7531\u898f\u5247\u985e\u578b\u3002 |\n| Permissions (\u6b0a\u9650) | \u7528\u6236\u5c0d\u904b\u7b97\u529f\u80fd\u548c\u6578\u64da\u7684\u5b58\u53d6\u6b0a\u3002CINNOX \u5c0d\u54e1\u5de5\u53ef\u7528\u7684\u6b0a\u9650\u6709\uff1a\u555f\u7528\u3001\u6aa2\u8996\u3001\u7de8\u8f2f\u3001\u4e0b\u8f09\u3001\u522a\u9664\u548c\u6279\u51c6\u3002\u6b0a\u9650\u8207\u89d2\u8272\u76f8\u95dc\u806f\u3002 |\n| Personal Canned Response (\u500b\u4eba\u9810\u8a2d\u56de\u8986) | \u6240\u6709\u54e1\u5de5\u90fd\u53ef\u4ee5\u6dfb\u52a0\u3001\u6aa2\u8996\u3001\u66f4\u65b0\u548c\u522a\u9664\u4ed6\u5011\u7684\u56de\u8986\u3002\u50c5\u4f9b\u54e1\u5de5\u500b\u4eba\u4f7f\u7528\u3002 |\n| Personal Number (\u500b\u4eba\u865f\u78bc) | \u54e1\u5de5\u5728\u5411\u5176\u8a2a\u5ba2\u3001\u5ba2\u6236\u548c\u540c\u4e8b\u64a5\u6253\u5916\u90e8\u901a\u8a71\u6642\uff0c\u53ef\u4ee5\u4f7f\u7528\u7d93\u904e\u9a57\u8b49\u7684\u500b\u4eba\u865f\u78bc\u4f5c\u70ba\u4f86\u96fb\u986f\u793a\u3002 |\n| Personal QR Code (\u500b\u4eba\u4e8c\u7dad\u78bc) | \u8207\u7279\u5b9a\u54e1\u5de5\u95dc\u806f\u6216\u64c1\u6709\u7684\u4e8c\u7dad\u78bc\u3002\u6383\u63cf\u6b64\u4e8c\u7dad\u78bc\u53ef\u8b93\u8a2a\u5ba2\u5411\u8a72\u54e1\u5de5\u767c\u9001\u76f4\u63a5\u67e5\u8a62\u3002 |\n| Personal Web Link (\u500b\u4eba\u7db2\u9801\u9023\u7d50) | \u7279\u5b9a\u54e1\u5de5\u64c1\u6709\u7684\u7db2\u9801\u9023\u7d50\u3002\u9ede\u64ca\u6b64\u7db2\u9801\u9023\u7d50\u53ef\u8b93\u8a2a\u5ba2\u5411\u8a72\u54e1\u5de5\u767c\u9001\u76f4\u63a5\u67e5\u8a62\u3002 |\n| Pin Chat Room (\u7f6e\u9802\u804a\u5929\u5ba4) | \u5c07\u804a\u5929\u5ba4\u7f6e\u9802\uff0c\u4f7f\u5176\u986f\u793a\u5728\u6700\u8fd1\u804a\u5929\u7684\u9802\u90e8\u3002 |\n| Pin Message (\u7f6e\u9802\u8a0a\u606f) | \u5c07\u8a0a\u606f\u7f6e\u9802\uff0c\u5c07\u5176\u653e\u5728\u7f6e\u9802\u8a0a\u606f\u5217\u8868\u4e2d\uff0c\u4e26\u9023\u7d50\u5230\u804a\u5929\u4e32\u4e2d\u7684\u539f\u59cb\u8a0a\u606f\u3002 |\n| Plan Monitoring (\u8a08\u5283\u76e3\u63a7) | CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u63d0\u4f9b\u516c\u53f8\u670d\u52d9\u8a02\u95b1\u8a08\u5283\u7684\u8a73\u7d30\u8cc7\u6599\u548c\u4f7f\u7528\u60c5\u6cc1\uff0c\u5305\u62ec\u5df2\u914d\u7f6e\u529f\u80fd\u7684\u7d30\u76ee\u4ee5\u53ca\u5fc5\u8981\u6642\u7684\u5347\u7d1a\u9078\u9805\u3002 |\n| Public Canned Responses (\u516c\u958b\u9810\u8a2d\u56de\u8986) | \u5177\u6709\u6b0a\u9650\u7684\u7ba1\u7406\u54e1\u548c\u975e\u7ba1\u7406\u54e1\u54e1\u5de5\u53ef\u4ee5\u6dfb\u52a0\u3001\u6aa2\u8996\u3001\u66f4\u65b0\u548c\u522a\u9664\u56de\u8986\uff0c\u4e26\u8207\u4ed6\u4eba\u5206\u4eab\u3002 |\n| Pre-chat Form (\u804a\u5929\u524d\u8868\u55ae) | \u7576\u9996\u6b21\u8a2a\u5ba2\u9ede\u64ca\u5c0f\u5de5\u5177\u3001\u6253\u958b\u7db2\u9801\u9023\u7d50\u6216\u6383\u63cf\u4e8c\u7dad\u78bc\u6642\uff0cCINNOX \u986f\u793a\u7684\u8a2a\u5ba2\u8868\u683c\u3002 |\n| Private Message (\u79c1\u4eba\u8a0a\u606f) | \u67e5\u8a62\u804a\u5929\u5ba4\u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u5141\u8a31\u5c08\u54e1\u76f4\u63a5\u76f8\u4e92\u6e9d\u901a\uff0c\u800c\u5ba2\u6236\u7121\u6cd5\u770b\u5230\u5c0d\u8a71\u3002 |\n| Prompt (\u63d0\u793a) | IVR \u4f7f\u7528\u8a9e\u97f3\u63d0\u793a\u5728\u901a\u8a71\u671f\u9593\u70ba\u4f86\u96fb\u8005\u63d0\u4f9b\u5b58\u53d6\u8cc7\u8a0a\u7684\u6307\u793a\u548c\u6307\u5c0e\u3002 |\n| PSTN Number (PSTN \u865f\u78bc) | CINNOX \u4e2d\u7684\u4e00\u500b\u76ee\u7684\u5730\u7aef\u9ede\uff0c\u4f7f\u7528\u8207\u96fb\u8a71\u7dda\u95dc\u806f\u7684\u96fb\u8a71\u865f\u78bc\u3002 |\n| Q | |\n| QR Code (\u4e8c\u7dad\u78bc) | \u8207\u54e1\u5de5\u5e33\u6236\u6216\u6e20\u9053\u95dc\u806f\u7684\u4e8c\u7dad\u78bc\u3002\u6383\u63cf\u6b64\u4e8c\u7dad\u78bc\u53ef\u8b93\u8a2a\u5ba2\u5411\u8a72\u54e1\u5de5\u6216\u6e20\u9053\u767c\u9001\u67e5\u8a62\u3002 |\n| Quick link (\u5feb\u901f\u9023\u7d50) | \u6307\u5411\u6e20\u9053\u3001\u76f4\u63a5\u7db2\u9801\u9023\u7d50\u548c\u670d\u52d9\u96fb\u8a71\u865f\u78bc\u7684\u6587\u5b57\u6377\u5f91\u3002\u5b83\u6709\u52a9\u65bc\u5728\u804a\u5929\u5ba4\u6216\u6d3b\u52d5\u4e2d\u5feb\u901f\u63d2\u5165\u7db2\u9801\u9023\u7d50\u6216\u96fb\u8a71\u865f\u78bc\uff0c\u800c\u7121\u9700\u8a18\u4f4f\u5b83\u5011\u3002 |\n| Quick Reply (\u5feb\u901f\u56de\u8986) | \u9019\u662f CINNOX \u4e2d\u7684\u4e00\u7a2e\u9032\u968e\u8a0a\u606f\u985e\u578b\u3002\u5feb\u901f\u56de\u8986\u986f\u793a\u70ba\u4e00\u7d44\u6c34\u5e73\u5217\u8868\uff0c\u6bcf\u500b\u90fd\u986f\u793a\u5728\u5176\u53ef\u9ede\u64ca\u7684\u6c23\u6ce1\u4e2d\u3002\u7576\u9ede\u64ca\u6216\u8f15\u89f8\u5feb\u901f\u56de\u8986\u6309\u9215\u6642\uff0c\u8a0a\u606f\u6703\u767c\u9001\u5230\u5c0d\u8a71\u4e2d\uff0c\u4e26\u4e14\u6240\u6709\u5176\u4ed6\u5feb\u901f\u56de\u8986\u6309\u9215\u6703\u6d88\u5931\u3002 |\n| R | |\n| Rate Table (\u8cbb\u7387\u8868) | CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u7ba1\u7406\u54e1\u53ef\u4ee5\u5728\u5176\u4e2d\u67e5\u770b\u652f\u63f4\u5730\u9ede\u7684\u56fa\u7db2\u3001\u6d41\u52d5\u548c CINNOX \u901a\u8a71\u7684\u6bcf\u5206\u9418\u901a\u8a71\u8cbb\u7387\uff0c\u4ee5\u53ca\u6bcf\u689d\u8a0a\u606f\u7684 SMS \u8cbb\u7387\u3002 |\n| Receiver Country (\u63a5\u6536\u65b9\u570b\u5bb6) | \u901a\u8a71\u63a5\u6536\u65b9\uff08\u88ab\u53eb\u65b9\uff09\u570b\u5bb6\u7684 IP \u5730\u5740\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Receiver Name (\u63a5\u6536\u65b9\u540d\u7a31) | \u901a\u8a71\u63a5\u6536\u65b9\uff08\u88ab\u53eb\u65b9\uff09\u7684\u540d\u7a31\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Receiver Number (\u63a5\u6536\u65b9\u865f\u78bc) | \u54e1\u5de5\u7528\u4f86\u63a5\u807d\u96fb\u8a71\u7684\u865f\u78bc\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002 |\n| Recall Message (\u53ec\u56de\u8a0a\u606f) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u5728\u4e94\u5206\u9418\u5167\u53ec\u56de\u4ed6\u5011\u5148\u524d\u767c\u5e03\u7684\u8a0a\u606f\u3002 |\n| Red Dot Badge (\u7d05\u9ede\u6a19\u8a18) | \u9019\u662f\u4e00\u500b\u6307\u793a\u5668\uff0c\u8868\u793a CINNOX \u804a\u5929\u5ba4\u4e2d\u6709\u672a\u8b80\u8a0a\u606f\u3002\u6240\u6709\u8a0a\u606f\u88ab\u95b1\u8b80\u5f8c\uff0c\u6a19\u8a18\u5c07\u6d88\u5931\u3002 |\n| Red Number Badge (\u7d05\u8272\u6578\u5b57\u6a19\u8a18) | \u9019\u662f\u4e00\u500b\u6307\u793a\u5668\uff0c\u8868\u793a CINNOX \u4e2d\u6709\u672a\u8b80\u7684\u804a\u5929\u5ba4\u3002\u7576\u54e1\u5de5\u9032\u5165\u804a\u5929\u5ba4\u4e26\u95b1\u8b80\u5176\u4e2d\u7684\u672a\u8b80\u8a0a\u606f\u6642\uff0c\u6a19\u8a18\u5c07\u5f9e\u672a\u8b80\u623f\u9593\u8a08\u6578\u4e2d\u6263\u9664\u8a72\u623f\u9593\u3002\u6240\u6709\u804a\u5929\u5ba4\u90fd\u88ab\u8a2a\u554f\u5f8c\uff0c\u6a19\u8a18\u5c07\u6d88\u5931\u3002 |\n| Reply Message (\u56de\u8986\u8a0a\u606f) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u56de\u8986\u7279\u5b9a\u8a0a\u606f\u3002\u4e5f\u7a31\u70ba\u5f15\u7528\u56de\u8986\u3002 |\n| Restart Conversation (\u91cd\u65b0\u958b\u59cb\u5c0d\u8a71) | \u5373\u4f7f 24 \u5c0f\u6642\u5c0d\u8a71\u7a97\u53e3\u5df2\u904e\uff0c\u4e5f\u80fd\u4f7f\u7528 360dialog WhatsApp \u7bc4\u672c\u8a0a\u606f\u5411\u8a2a\u5ba2\u7684 WhatsApp \u67e5\u8a62\u767c\u9001\u8a0a\u606f\u7684\u80fd\u529b\u3002 |\n| Retention Status (\u4fdd\u7559\u72c0\u614b) | \u6307\u793a CINNOX \u4e2d\u7684\u6578\u64da\u8655\u65bc\u5099\u4efd\u548c\u4fdd\u7559\u904e\u7a0b\u7684\u54ea\u500b\u968e\u6bb5\u3002 |\n| Return Visitor (\u56de\u8a2a\u8a2a\u5ba2) | \u5148\u524d\u66fe\u4f7f\u7528 CINNOX \u767c\u9001\u67e5\u8a62\u6216\u66fe\u8207 CINNOX \u54e1\u5de5\u4e92\u52d5\u7684\u7d42\u7aef\u7528\u6236\u3002 |\n| Revoke submitted campaign (\u64a4\u92b7\u5df2\u63d0\u4ea4\u6d3b\u52d5) | \u505c\u6b62\u767c\u9001\u5df2\u63d0\u4ea4\u7684\u6d3b\u52d5\u3002\u88ab\u64a4\u92b7\u7684\u6d3b\u52d5\u5c07\u96a8\u5f8c\u79fb\u81f3\u8349\u7a3f\u6d3b\u52d5\u5217\u8868\u3002 |\n| Role (\u89d2\u8272) | \u8ce6\u4e88\u54e1\u5de5\u7684\u7a31\u8b02\uff0c\u5177\u6709\u5c0d CINNOX \u6578\u64da\u7684\u76f8\u61c9\u5b58\u53d6\u7d1a\u5225\u3002CINNOX \u6709\u56db\u500b\u9810\u8a2d\u89d2\u8272\uff1a\u7ba1\u7406\u54e1\u3001\u7d93\u7406\u3001\u5718\u968a\u4e3b\u7ba1\u548c\u5c08\u54e1\u3002\u54e1\u5de5\u7ba1\u7406\u54e1\u4e5f\u53ef\u4ee5\u5efa\u7acb\u81ea\u8a02\u89d2\u8272\u3002 |\n| Routing Instructions (\u8def\u7531\u8aaa\u660e) | \u9019\u6307\u7684\u662f\u8655\u7406\u6bcf\u500b\u5206\u914d\u865f\u78bc\u7684\u5165\u7ad9\u901a\u8a71\u6240\u9700\u7684\u7279\u5b9a\u8def\u7531\u8aaa\u660e\uff0c\u5305\u62ec\u4efb\u4f55\u6280\u8853\u7d30\u7bc0\uff08\u4f8b\u5982\u5354\u8b70\u6216\u7de8\u89e3\u78bc\u5668\uff09\u3002 |\n| Routing Number (\u8def\u7531\u865f\u78bc) | \u9019\u662f\u64a5\u6253\u5206\u914d\u865f\u78bc\u6642\uff0c\u5ba2\u6236\u7684\u901a\u8a71\u5c07\u88ab\u8def\u7531\u5230\u7684\u96fb\u8a71\u865f\u78bc\u3002 |\n| Routing Rules (\u8def\u7531\u898f\u5247) | \u5c07\u50b3\u5165\u7684\u5ba2\u6236\u67e5\u8a62\u5206\u767c\u5230\u504f\u597d\u7684\u76ee\u7684\u5730\u7684\u4e00\u7d44\u689d\u4ef6\u3002\u5728 CINNOX \u4e2d\uff0c\u8def\u7531\u898f\u5247\u53ef\u4ee5\u57fa\u65bc\u6578\u91cf\u767e\u5206\u6bd4\uff08\u767e\u5206\u6bd4\u8def\u7531\uff09\u6216\u4e00\u5929\u4e2d\u7684\u6642\u9593\uff08\u6642\u9593\u8def\u7531\uff09\u3002\u8def\u7531\u898f\u5247\u9069\u7528\u65bc\u76ee\u9304\u3001\u865b\u64ec\u865f\u78bc\u548c\u5168\u901a\u8def\u3002 |\n| S | |\n| Scheduled Conference (\u9810\u5b9a\u6703\u8b70) | \u6b64\u6703\u8b70\u985e\u578b\u8b93\u54e1\u5de5\u5efa\u7acb\u5177\u6709\u672a\u4f86\u958b\u59cb\u548c\u7d50\u675f\u65e5\u671f\u4e26\u8207\u65e5\u66c6\u6574\u5408\u7684\u6703\u8b70\u901a\u8a71\u3002\u5b83\u5141\u8a31\u54e1\u5de5\u5728\u804a\u5929\u5ba4\u6216\u5176\u4ed6\u6e20\u9053\u8207\u53c3\u8207\u8005\u5206\u4eab\u6703\u8b70\u9023\u7d50\u3002\u60a8\u53ef\u4ee5\u5728\u9810\u5b9a\u7d50\u675f\u6642\u9593\u4e4b\u524d\u7684\u4efb\u4f55\u6642\u9593\u958b\u59cb\u901a\u8a71\u3002\u60a8\u53ef\u4ee5\u4f7f\u7528 ICS \u6a94\u6848\u900f\u904e Outlook\u3001Google \u6216\u5176\u4ed6\u65e5\u66c6\u767c\u9001\u60a8\u7684\u9810\u5b9a\u901a\u8a71\u3002 |\n| Second Layer Routing (Time and Percentage Routing) (\u7b2c\u4e8c\u5c64\u8def\u7531\uff08\u6642\u9593\u8207\u767e\u5206\u6bd4\u8def\u7531\uff09) | \u5728\u8def\u7531\u898f\u5247\u8a2d\u5b9a\u4e2d\u6dfb\u52a0\u6642\u9593\u548c\u767e\u5206\u6bd4\u8def\u7531\u4f5c\u70ba\u7b2c\u4e8c\u5c64\u3002\u70ba\u50b3\u5165\u67e5\u8a62\u7684\u5206\u914d\u63d0\u4f9b\u7d50\u5408\u767e\u5206\u6bd4\u548c\u6642\u9593\u7684\u66f4\u5927\u9748\u6d3b\u6027\u3002 |\n| Sender ID Allowlist (\u767c\u9001\u8005 ID \u5141\u8a31\u5217\u8868) | \u53ef\u4ee5\u5728\u767c\u9001 SMS \u6587\u5b57\u6642\u4f7f\u7528\u670d\u52d9\u865f\u78bc\u4f5c\u70ba\u5176 SMS \u767c\u9001\u8005 ID \u7684\u54e1\u5de5\u5217\u8868\u3002 |\n| Sent Campaigns (\u5df2\u767c\u9001\u6d3b\u52d5) | \u6d3b\u52d5\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u63d0\u4f9b\u5df2\u767c\u9001\u6d3b\u52d5\u7684\u8a73\u7d30\u8cc7\u6599\uff0c\u5982\u54e1\u5de5\u767c\u9001\u8005\u3001\u767c\u9001\u8005 ID\u3001\u7e3d\u6536\u4ef6\u4eba\u3001\u767c\u9001\u65e5\u671f\u548c\u6642\u9593\uff0c\u4ee5\u53ca\u6d3b\u52d5\u662f\u5426\u6210\u529f\u9001\u9054\u3002 |\n| Service Number (\u670d\u52d9\u865f\u78bc) | \u4e00\u500b\u7d93\u904e\u9a57\u8b49\u7684\u4f01\u696d\u865f\u78bc\uff0c\u54e1\u5de5\u5728\u5411\u5176\u5ba2\u6236\u64a5\u6253\u5916\u90e8\u901a\u8a71\u6642\u53ef\u4ee5\u5c07\u5176\u7528\u4f5c\u4f86\u96fb\u986f\u793a\u3002 |\n| SFTP | SSH \u6a94\u6848\u50b3\u8f38\u5354\u5b9a\uff0c\u662f\u4e00\u7a2e\u5141\u8a31\u900f\u904e\u5b89\u5168\u6578\u64da\u6d41\u5b58\u53d6\u3001\u50b3\u8f38\u548c\u7ba1\u7406\u6a94\u6848\u7684\u7db2\u8def\u5354\u5b9a\u3002\u4e5f\u7a31\u70ba\u5b89\u5168\u6a94\u6848\u50b3\u8f38\u5354\u5b9a\u3002 |\n| SFTP Address (SFTP \u5730\u5740) | \u6b78\u6a94\u6578\u64da\u5099\u4efd\u5230\u7684 SFTP \u4f3a\u670d\u5668\u7684 IP \u5730\u5740\u3002 |\n| SFTP Public Key (SFTP \u516c\u9470) | SFTP \u4f3a\u670d\u5668\u7684\u8eab\u4efd\u9a57\u8b49\u91d1\u9470\uff0c\u4ee5\u4fbf\u5b83\u53ef\u4ee5\u81ea\u52d5\u4e0a\u8f09\u5c07\u8981\u5099\u4efd\u7684\u6b78\u6a94\u6578\u64da\u3002 |\n| SFTP User (SFTP \u7528\u6236) | \u5c07\u7528\u65bc\u767b\u5165 SFTP \u4f3a\u670d\u5668\u7684\u7528\u6236\u540d\uff0c\u6b78\u6a94\u6578\u64da\u5c07\u5099\u4efd\u5230\u8a72\u4f3a\u670d\u5668\u3002 |\n| Share Screen (\u5206\u4eab\u87a2\u5e55) | \u4e00\u9805\u8996\u8a0a\u548c\u6703\u8b70\u901a\u8a71\u529f\u80fd\uff0c\u8b93\u53c3\u8207\u8005\u5206\u4eab\u5176\u87a2\u5e55\u5167\u5bb9\u3002 |\n| Shared Contact (\u5171\u4eab\u806f\u7d61\u4eba) | \u806f\u7d61\u4eba\u64c1\u6709\u8005\u5df2\u8207\u5176\u4ed6\u54e1\u5de5\u5206\u4eab\u5176\u8a73\u7d30\u8cc7\u6599\u7684\u5916\u90e8\u806f\u7d61\u4eba\u3002 |\n| Short Key (\u5feb\u6377\u9375) | \u6dfb\u52a0\u5230\u6bcf\u500b\u9810\u8a2d\u56de\u8986\u4e2d\u7684\u95dc\u9375\u5b57\uff0c\u4ee5\u4fbf\u5728\u804a\u5929\u5ba4\u4e2d\u8f15\u9b06\u641c\u5c0b\u548c\u6aa2\u7d22\u9810\u8a2d\u56de\u8986\u3002\u5feb\u6377\u9375\u5fc5\u9808\u662f\u552f\u4e00\u7684\uff0c\u4e0d\u80fd\u8207\u516c\u5171\u548c\u5176\u4ed6\u4eba\u7684\u9810\u8a2d\u56de\u8986\u91cd\u8907\u3002 |\n| SIP In (SIP \u5165) | \u6307\u63a5\u6536\u6216\u63a5\u53d7 SIP \u901a\u8a71\u6216\u6703\u8a71\u7684\u904e\u7a0b\u3002SIP \u662f\u4e00\u7a2e\u901a\u8a0a\u5354\u5b9a\uff0c\u7528\u65bc\u767c\u8d77\u3001\u7dad\u8b77\u3001\u4fee\u6539\u548c\u7d42\u6b62\u5be6\u6642\u6703\u8a71\uff0c\u4f8b\u5982 IP \u7db2\u8def\u4e0a\u7684\u8a9e\u97f3\u548c\u8996\u8a0a\u901a\u8a71\u3002 |\n| Simultaneous Distribution (\u540c\u6642\u5206\u914d) | \u670d\u52d9\u7fa4\u7d44\u4e2d\u7684\u6240\u6709\u53ef\u7528\u5c08\u54e1\u90fd\u6703\u6536\u5230\u50b3\u5165\u67e5\u8a62\u7684\u63d0\u9192\u3002\u7b2c\u4e00\u500b\u63a5\u8d77\u67e5\u8a62\u7684\u5c08\u54e1\u5c07\u8655\u7406\u8a2a\u5ba2\u7684\u67e5\u8a62\u3002 |\n| SIP Trunk (SIP Trunk) | CINNOX \u4e2d\u7684\u4e00\u500b\u76ee\u7684\u5730\u7aef\u9ede\uff0c\u4f7f\u7528 SIP (\u6703\u8a71\u767c\u8d77\u5354\u5b9a) \u4e2d\u7e7c\uff0c\u662f\u4e00\u7a2e\u900f\u904e\u652f\u63f4 IP \u7684\u79c1\u4eba\u4ea4\u63db\u5206\u6a5f (PBX) \u63a5\u6536\u901a\u8a71\u7684\u65b9\u6cd5\u3002 |\n| Smart Calling (\u667a\u80fd\u901a\u8a71) | CINNOX \u7684\u81ea\u52d5\u64a5\u865f\u5668\u529f\u80fd\uff0c\u8b93\u7528\u6236\u4e0a\u8f09\u96fb\u8a71\u865f\u78bc\u5217\u8868\u4e26\u81ea\u52d5\u4f9d\u5e8f\u64a5\u6253\u3002 |\n| Smart Greeting (\u667a\u80fd\u554f\u5019) | \u4e00\u9805\u5c0f\u5de5\u5177\u529f\u80fd\uff0c\u81ea\u52d5\u5728\u6700\u5c0f\u5316\u7684 CINNOX \u5c0f\u5de5\u5177\u4e0a\u65b9\u986f\u793a\u6b61\u8fce\u8a0a\u606f\uff0c\u8b93\u8a2a\u5ba2\u77e5\u9053\u4ed6\u5011\u53ef\u4ee5\u4f7f\u7528\u5b83\u4f86\u900f\u904e\u901a\u8a71\u6216\u804a\u5929\u8207\u652f\u63f4\u54e1\u5de5\u806f\u7e6b\u548c\u4e92\u52d5\u3002 |\n| SMS | \u300c\u77ed\u8a0a\u670d\u52d9\u300d\u7684\u7e2e\u5beb\uff0c\u662f CINNOX \u4e2d\u7684\u4e00\u9805\u8a0a\u606f\u670d\u52d9\uff0c\u5141\u8a31\u60a8\u5411\u6d41\u52d5\u8a2d\u5099\u767c\u9001\u6216\u63a5\u6536\u7c21\u77ed\u6587\u5b57\u8a0a\u606f\uff0c\u7528\u65bc\u4e00\u5c0d\u4e00\u6587\u5b57\u8a0a\u606f\u50b3\u905e\u548c\u5ee3\u64ad\u6d3b\u52d5\u3002 |\n| SMS Campaign (SMS \u6d3b\u52d5) | CINNOX \u7684\u5ee3\u64ad\u8a0a\u606f\u529f\u80fd\uff0c\u8b93\u60a8\u900f\u904e SMS \u5411\u5168\u7403\u76ee\u6a19\u53d7\u773e\u767c\u9001\u8a0a\u606f\u3002 |\n| SMS Recipient (SMS \u6536\u4ef6\u4eba) | \u63a5\u6536\u900f\u904e SMS \u767c\u9001\u8a0a\u606f\u7684\u7528\u6236\u6216\u8a2d\u5099\u3002 |\n| SMS Report (SMS \u5831\u544a) | \u76e3\u63a7\u5f9e\u670d\u52d9\u767c\u9001\u7684 SMS \u6587\u5b57\u6578\u91cf\u7684\u5831\u544a\u3002\u8a72\u5831\u544a\u9084\u8a73\u7d30\u8aaa\u660e SMS \u6587\u5b57\u7684\u72c0\u614b\uff08\u5373\u672a\u9001\u9054\u3001\u5df2\u63d0\u4ea4\u3001\u88ab\u62d2\u7d55\uff09\u4ee5\u53ca\u767c\u9001\u4f4d\u7f6e\u3002 |\n| SMS Sender ID (SMS \u767c\u9001\u8005 ID) | \u986f\u793a\u70ba\u5c0d SMS \u6536\u4ef6\u4eba\u7684 SMS \u6587\u5b57\u767c\u9001\u8005\u7684\u96fb\u8a71\u865f\u78bc\u3002 |\n| SMS Sent Statuses (SMS \u767c\u9001\u72c0\u614b) | \u8acb\u53c3\u95b1 [SMS \u5831\u544a](https:\/\/docs.cinnox.com\/zh\/docs\/smsreport)\u3002 |\n| SMS Template (SMS \u7bc4\u672c) | \u9810\u5148\u6e96\u5099\u597d\u7684 SMS \u8a0a\u606f\u5167\u5bb9\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u6d3b\u52d5\u4e2d\u4f7f\u7528\u6216\u63d2\u5165\u3002CINNOX \u8b93\u60a8\u5efa\u7acb\u6216\u532f\u5165\u7bc4\u672c\uff0c\u56e0\u6b64\u60a8\u7121\u9700\u5728\u6bcf\u6b21\u767c\u8d77\u6d3b\u52d5\u6642\u5f9e\u982d\u958b\u59cb\u7de8\u5beb\u8a0a\u606f\u3002 |\n| Social Media (\u793e\u4ea4\u5a92\u9ad4) | \u8b93\u7528\u6236\u5efa\u7acb\u793e\u7fa4\u548c\u7db2\u7d61\u4ee5\u5275\u5efa\u548c\u5206\u4eab\u8cc7\u8a0a\u7684\u7db2\u7ad9\u3001\u61c9\u7528\u7a0b\u5f0f\u548c\u5176\u4ed6\u6578\u4f4d\u5e73\u53f0\u3002\u5728 CINNOX \u4e2d\uff0c\u54e1\u5de5\u53ef\u4ee5\u900f\u904e\u5168\u901a\u8def\u529f\u80fd\u5c07\u793e\u4ea4\u5a92\u9ad4\u5e33\u6236\u6216\u5c08\u9801\u9023\u7d50\u5230\u670d\u52d9\u3002 |\n| Source (\u4f86\u6e90) | \u9023\u7d50\u5230\u5168\u901a\u8def\u7684\u793e\u4ea4\u5a92\u9ad4\u548c\u8a0a\u606f\u61c9\u7528\u7a0b\u5f0f\u7684\u7b2c\u4e09\u65b9\u5e33\u6236\uff0c\u4f8b\u5982 Facebook \u5c08\u9801\u3001LINE \u5b98\u65b9\u5e33\u865f\u3001\u5fae\u4fe1\u516c\u773e\u865f\u548c WhatsApp Business API\u3002 |\n| Space (\u7a7a\u9593) | CINNOX \u7684\u5167\u90e8\u7fa4\u7d44\u804a\u5929\u529f\u80fd\u3002\u54e1\u5de5\u53ef\u4ee5\u5efa\u7acb\u516c\u958b\u6216\u79c1\u4eba\u7a7a\u9593\uff0c\u4ee5\u5b9a\u671f\u4ea4\u63db\u8a0a\u606f\u548c\u5206\u4eab\u6a94\u6848\u3002 |\n| Speech-to-Text (STT) (\u8a9e\u97f3\u8f49\u6587\u5b57) | \u4e00\u7a2e\u8f14\u52a9\u6280\u8853\uff0c\u6709\u52a9\u65bc\u5c07\u8a9e\u97f3\u8f49\u63db\u70ba\u6587\u5b57\u3002CINNOX \u4f7f\u7528\u7531 Google \u652f\u63f4\u7684 STT\u3002 |\n| Staff IP Login Allowlist (\u54e1\u5de5 IP \u767b\u5165\u5141\u8a31\u5217\u8868) | \u4e00\u9805 CINNOX \u5b89\u5168\u529f\u80fd\uff0c\u4f7f\u7528\u53d7\u4fe1\u4efb\u7684 IP \u5730\u5740\u5217\u8868\u4f86\u9650\u5236\u54e1\u5de5\u53ef\u4ee5\u767b\u5165 CINNOX \u670d\u52d9\u7684\u4f4d\u7f6e\u3002 |\n| Staff Licence (\u54e1\u5de5\u8a31\u53ef\u8b49) | \u4e00\u7a2e\u57fa\u65bc\u500b\u4eba\u54e1\u5de5\u6578\u91cf\u7684\u8a31\u53ef\u6a21\u5f0f\uff0c\u53ef\u4ee5\u5efa\u7acb CINNOX \u5e33\u6236\u4ee5\u5b58\u53d6\u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u3002 |\n| Staff List (\u54e1\u5de5\u5217\u8868) | \u53ef\u4f5c\u70ba\u8655\u7406\u8a2a\u5ba2\u548c\u5ba2\u6236\u67e5\u8a62\u7684\u76ee\u7684\u5730\u7aef\u9ede\u7684 CINNOX \u54e1\u5de5\u5217\u8868\u3002 |\n| Staff Member (\u54e1\u5de5) | \u7531 CINNOX \u670d\u52d9\u7ba1\u7406\u54e1\u4efb\u547d\u548c\u6388\u6b0a\u5b58\u53d6\u548c\u4f7f\u7528 CINNOX \u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u7684\u500b\u4eba\u3002 |\n| Staff Number Allowlist (\u54e1\u5de5\u865f\u78bc\u5141\u8a31\u5217\u8868) | \u4e00\u9805 CINNOX \u5b89\u5168\u529f\u80fd\uff0c\u9650\u5236\u54e1\u5de5\u53ef\u4ee5\u7528\u4f5c\u5176\u4f86\u96fb\u986f\u793a\u6216 SMS \u767c\u9001\u8005 ID \u7684\u96fb\u8a71\u865f\u78bc\u3002 |\n| Staff Report (\u54e1\u5de5\u5831\u544a) | \u63d0\u4f9b\u54e1\u5de5\u6d3b\u8e8d\u3001\u5fd9\u788c\u3001\u7a7a\u9592\u548c\u96e2\u7dda\u6642\u6bb5\u7684\u8a73\u7d30\u8cc7\u8a0a\u7684\u5831\u544a\u3002 |\n| Sticky Binding (\u9ecf\u6027\u7d81\u5b9a) | \u7576\u555f\u7528\u9ecf\u6027\u8def\u7531\u6642\uff0c\u5728\u8a2a\u5ba2\u548c\u54e1\u5de5\u4e4b\u9593\u5efa\u7acb\u7684\u95dc\u4fc2\u3002 |\n| Sticky Binding List (\u9ecf\u6027\u7d81\u5b9a\u5217\u8868) | \u8a2a\u5ba2\u53ca\u5176\u5404\u81ea\u8207\u4e4b\u6709\u9ecf\u6027\u7d81\u5b9a\u7684\u54e1\u5de5\u7684\u5217\u8868\u3002 |\n| Sticky Routing (\u9ecf\u6027\u8def\u7531) | \u57fa\u65bc\u8a2a\u5ba2\u8207\u7279\u5b9a\u5c08\u54e1\u4e4b\u9593\u5efa\u7acb\u7684\u9ecf\u6027\u7d81\u5b9a\u7684\u8def\u7531\uff0c\u4f7f\u5f97\u8a72\u8a2a\u5ba2\u7684\u4e0b\u4e00\u500b\u67e5\u8a62\u5c07\u76f4\u63a5\u8def\u7531\u7d66\u540c\u4e00\u4f4d\u5c08\u54e1\u3002 |\n| Storage (\u5132\u5b58) | \u70ba CINNOX \u670d\u52d9\u914d\u7f6e\u7684\u5a92\u9ad4\u6a94\u6848\u5132\u5b58\u7a7a\u9593\u3002\u5716\u7247\u3001\u5f71\u7247\u3001\u6587\u4ef6\u3001\u8a9e\u97f3\u8a0a\u606f\u3001\u901a\u8a71\u9304\u97f3\u548c\u5176\u4ed6\u6a94\u6848\u90fd\u4fdd\u5b58\u5728\u5132\u5b58\u4e2d\uff0c\u5176\u9650\u5236\u53d6\u6c7a\u65bc\u670d\u52d9\u8a08\u5283\u3002 |\n| Subdomain (\u5b50\u7db2\u57df) | \u5b58\u53d6\u60a8\u7684 CINNOX \u670d\u52d9\u7684\u552f\u4e00\u8b58\u5225\u78bc\u3002\u4f8b\u5982\uff1aexample.cinnox.com |\n| Submitted Campaigns (\u5df2\u63d0\u4ea4\u6d3b\u52d5) | \u6d3b\u52d5\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u63d0\u4f9b\u5df2\u63d0\u4ea4\u5f85\u6279\u51c6\u3001\u5df2\u5b89\u6392\u548c\u6b63\u5728\u5be6\u65bd\u4e2d\u7684\u6d3b\u52d5\u7684\u8a73\u7d30\u8cc7\u8a0a\uff0c\u5982\u6d3b\u52d5\u540d\u7a31\u3001\u6e20\u9053\u3001\u54e1\u5de5\u767c\u9001\u8005\u7b49\u3002 |\n| Supervised Dialler (\u76e3\u7763\u64a5\u865f\u5668) | \u9806\u5e8f\u64a5\u865f\u7cfb\u7d71\uff0c\u70ba\u5c08\u54e1\u63d0\u4f9b\u806f\u7d61\u8cc7\u8a0a\u4ee5\u9032\u884c\u6709\u6548\u7684\u5ba2\u6236\u4e92\u52d5\u3002 |\n| Support Language (\u652f\u63f4\u8a9e\u8a00) | \u76ee\u7684\u5730\u652f\u63f4\u7684\u8a9e\u8a00\u3002\u7576\u7279\u5b9a\u8a9e\u8a00\u8a2d\u5b9a\u7d66\u76ee\u7684\u5730\u6642\uff0c\u53ea\u6709\u4f86\u81ea\u9019\u4e9b\u7279\u5b9a\u8a9e\u8a00\u7684\u67e5\u8a62\u624d\u6703\u88ab\u8def\u7531\u5230\u76ee\u7684\u5730\u7aef\u9ede\u3002 |\n| Support Location (\u652f\u63f4\u4f4d\u7f6e) | \u76ee\u7684\u5730\u652f\u63f4\u7684\u570b\u5bb6\u6216\u5730\u5340\uff0c\u53ef\u9032\u4e00\u6b65\u7d30\u5206\u5230\u5dde\u548c\u57ce\u5e02\u3002\u7576\u7279\u5b9a\u4f4d\u7f6e\u8a2d\u5b9a\u7d66\u76ee\u7684\u5730\u6642\uff0c\u53ea\u6709\u4f86\u81ea\u9019\u4e9b\u7279\u5b9a\u4f4d\u7f6e\u7684\u67e5\u8a62\u624d\u6703\u88ab\u8def\u7531\u5230\u76ee\u7684\u5730\u7aef\u9ede\u3002 |\n| Suspended Staff Member (\u5df2\u66ab\u505c\u7684\u54e1\u5de5) | \u5176\u5c0d CINNOX \u7684\u5b58\u53d6\u6b0a\u9650\u88ab\u7ba1\u7406\u54e1\u66ab\u6642\u64a4\u92b7\u7684\u54e1\u5de5\u3002\u5df2\u66ab\u505c\u7684\u54e1\u5de5\u4ecd\u8a08\u5165\u670d\u52d9\u7684\u53ef\u7528\u54e1\u5de5\u8a31\u53ef\u8b49\u4e2d\u3002 |\n| T | |\n| Tag (\u6a19\u7c64) | CINNOX \u5c0f\u5de5\u5177\u76ee\u9304\u4e2d\u5217\u51fa\u7684\u986f\u793a\u6a19\u7c64\u3002\u6a19\u7c64\u901a\u5e38\u8207\u516c\u53f8\u7684\u696d\u52d9\u90e8\u9580\u6216\u5718\u968a\u76f8\u95dc\u806f\uff0c\u5b83\u5011\u5e6b\u52a9\u7db2\u7ad9\u8a2a\u5ba2\u78ba\u5b9a\u4ed6\u5011\u61c9\u8a72\u806f\u7e6b\u54ea\u4e00\u500b\u3002 |\n| Tag QR Code (\u6a19\u7c64\u4e8c\u7dad\u78bc) | \u8207\u6a19\u7c64\u95dc\u806f\u7684\u4e8c\u7dad\u78bc\u3002\u7576\u8a2a\u5ba2\u6383\u63cf\u6b64\u4e8c\u7dad\u78bc\u6642\uff0cCINNOX \u6703\u63d0\u9192\u4e26\u547c\u53eb\u6240\u6709\u76ee\u7684\u5730\u7aef\u9ede\uff0c\u4f8b\u5982\u8207\u50b3\u5165\u67e5\u8a62\u7684\u6a19\u7c64\u95dc\u806f\u7684\u54e1\u5de5\u5217\u8868\u3001PSTN \u96fb\u8a71\u548c SIP Trunk \u865f\u78bc\u3002 |\n| Tag Web Link (\u6a19\u7c64\u7db2\u9801\u9023\u7d50) | \u8207\u6a19\u7c64\u95dc\u806f\u7684\u7db2\u9801\u9023\u7d50\u3002\u7576\u8a2a\u5ba2\u9ede\u64ca\u6b64\u7db2\u9801\u9023\u7d50\u6642\uff0cCINNOX \u6703\u63d0\u9192\u4e26\u547c\u53eb\u6240\u6709\u76ee\u7684\u5730\u7aef\u9ede\uff0c\u4f8b\u5982\u8207\u50b3\u5165\u67e5\u8a62\u7684\u6a19\u7c64\u95dc\u806f\u7684\u54e1\u5de5\u5217\u8868\u3001PSTN \u96fb\u8a71\u548c SIP Trunk \u865f\u78bc\u3002 |\n| Take Over Enquiry (\u63a5\u7ba1\u67e5\u8a62) | \u5728\u76e3\u63a7\u5c08\u54e1\u8207\u8a2a\u5ba2\u4e4b\u9593\u7684\u67e5\u8a62\u5c0d\u8a71\u6642\uff0c\u7ba1\u7406\u54e1\u53ef\u4ee5\u63a5\u7ba1\u67e5\u8a62\u4e26\u7e7c\u7e8c\u5c0d\u8a71\u4ee5\u89e3\u6c7a\u8a2a\u5ba2\u7684\u554f\u984c\u3002 |\n| Team (\u5718\u968a) | CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u7ba1\u7406\u54e1\u5c07\u54e1\u5de5\u5206\u7d44\u5230\u4e0d\u540c\u7684\u90e8\u9580\u6216\u5718\u968a\u4e2d\uff0c\u9019\u4e9b\u90e8\u9580\u6216\u5718\u968a\u53ef\u4ee5\u4ee3\u8868\u516c\u53f8\u7684\u5be6\u969b\u7d44\u7e54\u7d50\u69cb\u3002 |\n| Team Leader (\u5718\u968a\u4e3b\u7ba1) | CINNOX \u4e2d\u7684\u4e00\u500b\u9810\u8a2d\u89d2\u8272\uff0c\u6388\u4e88\u54e1\u5de5\u5b58\u53d6\u5176\u5718\u968a\u6240\u6709\u6578\u64da\u7684\u6b0a\u9650\u3002 |\n| Termination fee (\u7d42\u6b62\u8cbb) | \u900f\u904e\u5c07\u901a\u8a71\u9023\u63a5\u5230\u4e0d\u540c\u96fb\u4fe1\u7db2\u8def\u4e0a\u7684\u63a5\u6536\u65b9\u4f86\u5b8c\u6210\u96fb\u8a71\u6240\u7522\u751f\u7684\u8cbb\u7528\u3002 |\n| Text-to-speech (TTS) (\u6587\u5b57\u8f49\u8a9e\u97f3) | \u4e00\u7a2e\u8f14\u52a9\u6280\u8853\uff0c\u6709\u52a9\u65bc\u6717\u8b80\u6587\u5b57\u4e26\u5c07\u5176\u8f49\u63db\u70ba\u97f3\u8a0a\u3002CINNOX \u4f7f\u7528\u7531 Google \u652f\u63f4\u7684 TTS\u3002 |\n| TF (Toll Free) numbers (TF\uff08\u514d\u8cbb\u96fb\u8a71\uff09\u865f\u78bc) | \u4e00\u7a2e\u96fb\u8a71\u865f\u78bc\u985e\u578b\uff0c\u5141\u8a31\u4f86\u96fb\u8005\u806f\u7e6b\u4f01\u696d\u6216\u500b\u4eba\u800c\u4e0d\u6703\u7522\u751f\u9577\u9014\u8cbb\u7528\u3002 |\n| Third-Party Authentication (\u7b2c\u4e09\u65b9\u8eab\u4efd\u9a57\u8b49) | \u4e00\u500b\u5be6\u9ad4\uff08\u4f8b\u5982\u7528\u6236\u6216\u670d\u52d9\uff09\u5c07\u8eab\u4efd\u9a57\u8b49\u6191\u8b49\u79fb\u4ea4\u7d66\u53e6\u4e00\u500b\u5be6\u9ad4\u7684\u904e\u7a0b\u3002\u5728 CINNOX \u4e2d\uff0c\u7b2c\u4e09\u65b9\u8eab\u4efd\u9a57\u8b49\u662f\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u7ba1\u7406\u54e1\u5c07\u5176\u670d\u52d9\u9023\u7d50\u5230 Microsoft Active Directory (AD)\u3002\u54e1\u5de5\u53ef\u4ee5\u4f7f\u7528\u5176 Microsoft AD \u5e33\u6236\u767b\u5165 CINNOX\u3002 |\n| Third-Party Channel (\u7b2c\u4e09\u65b9\u6e20\u9053) | \u4efb\u4f55\u900f\u904e Webhook API \u9023\u63a5\u5230 CINNOX \u7684\u8a0a\u606f\u61c9\u7528\u7a0b\u5f0f\uff0c\u5141\u8a31\u60a8\u7684\u54e1\u5de5\u900f\u904e\u5176 CINNOX \u5e33\u6236\u56de\u8986\u8a0a\u606f\u3002 |\n| Timeout Prompt (\u8d85\u6642\u63d0\u793a) | \u5982\u679c\u8a2a\u5ba2\u932f\u904e\u4e86\u6309\u9375\u7684\u6642\u9593\u3002 |\n| Time Routing (\u6642\u9593\u8def\u7531) | \u4e00\u7a2e\u4f7f\u7528\u6642\u9593\u5206\u914d\u4f86\u5206\u767c\u50b3\u5165\u67e5\u8a62\u7684\u8def\u7531\u898f\u5247\u985e\u578b\u3002 |\n| Toll-free Number (\u514d\u8cbb\u96fb\u8a71\u865f\u78bc) | \u4e00\u7a2e\u8b93\u8a2a\u5ba2\u548c\u5ba2\u6236\uff08\u4f86\u96fb\u8005\uff09\u53ef\u4ee5\u514d\u8cbb\u5f9e\u901a\u8a71\u8a2d\u5099\u64a5\u6253\u7684\u865f\u78bc\u3002\u5b83\u901a\u5e38\u7531\u5728\u4f86\u96fb\u65b9\u6240\u5728\u4f4d\u7f6e\u6c92\u6709\u672c\u5730\u696d\u52d9\u7684\u4f01\u696d\u4f7f\u7528\uff0c\u4e5f\u7a31\u70ba\u514d\u8cbb\u96fb\u8a71\u865f\u78bc\u3002 |\n| Traffic fee (\u6d41\u91cf\u8cbb) | \u5728\u96fb\u8a71\u901a\u8a71\u671f\u9593\u4f7f\u7528\u96fb\u4fe1\u7db2\u8def\u6240\u7522\u751f\u7684\u8cbb\u7528\u3002 |\n| Transcript File (\u9010\u5b57\u7a3f\u6a94\u6848) | \u8f49\u9304\u7684\u901a\u8a71\u9304\u97f3\u3001\u8a9e\u97f3\u7b46\u8a18\/\u8a9e\u97f3\u8a0a\u606f\u548c\u8a9e\u97f3\u4fe1\u7bb1\u7684\u8f38\u51fa\u3002 |\n| Trunk or Gateway Information (\u4e2d\u7e7c\u6216\u9598\u9053\u8cc7\u8a0a) | \u9019\u6307\u5b9a\u5408\u4f5c\u5925\u5957\u4ef6\u61c9\u7528\u65bc\u8def\u7531\u5176\u51fa\u7ad9\u901a\u8a71\u7684\u96fb\u8a71\u8cc7\u6e90\u3002 |\n| Trusted IP Address List (\u53d7\u4fe1\u4efb\u7684 IP \u5730\u5740\u5217\u8868) | \u54e1\u5de5\u5728\u767b\u5165 CINNOX \u670d\u52d9\u4e4b\u524d\u9700\u8981\u9023\u63a5\u7684 IP \u5730\u5740\u5217\u8868\u3002 |\n| Two-factor Authentication (\u96d9\u56e0\u7d20\u8eab\u4efd\u9a57\u8b49) | \u4e00\u7a2e\u8eab\u4efd\u9a57\u8b49\u904e\u7a0b\uff0c\u7528\u6236\u5728\u7372\u5f97\u5e33\u6236\u6216\u7cfb\u7d71\u5b58\u53d6\u6b0a\u9650\u4e4b\u524d\u9700\u8981\u7d93\u904e\u5169\u5c64\u9a57\u8b49\u3002\u5728 CINNOX \u4e2d\uff0c\u5982\u679c\u555f\u7528\u6b64\u529f\u80fd\uff0c\u54e1\u5de5\u5fc5\u9808\u8f38\u5165\u5176\u5bc6\u78bc\u548c\u7531\u8eab\u4efd\u9a57\u8b49\u61c9\u7528\u7a0b\u5f0f\u751f\u6210\u7684\u516d\u4f4d\u6578\u9a57\u8b49\u78bc\uff0c\u7136\u5f8c\u624d\u80fd\u767b\u5165\u670d\u52d9\u3002 |\n| U | |\n| Unmute (\u53d6\u6d88\u975c\u97f3) | \u4e00\u9805\u529f\u80fd\uff0c\u8b93\u901a\u8a71\u53c3\u8207\u8005\u958b\u555f\u9ea5\u514b\u98a8\uff0c\u4ee5\u4fbf\u5176\u4ed6\u807d\u773e\u53ef\u4ee5\u807d\u5230\u4ed6\u5011\u3002 |\n| Unread Panel (\u672a\u8b80\u9762\u677f) | CINNOX \u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u7121\u9700\u8fd4\u56de\u5de5\u5177\u6a19\u7c64\u5373\u53ef\u6253\u958b\u67e5\u8a62\u6216\u5728\u6709\u672a\u8b80\u8a0a\u606f\u7684\u804a\u5929\u5ba4\u4e4b\u9593\u5207\u63db\u3002 |\n| Urchin Tracking Module (UTM) Information (UTM \u8cc7\u8a0a) | \u4e00\u7a2e\u5e02\u5834\u884c\u92b7\u5206\u6790\u5de5\u5177\uff0c\u7528\u65bc\u8ffd\u8e64\u548c\u8861\u91cf\u5404\u7a2e\u884c\u92b7\u6d3b\u52d5\u548c\u5167\u5bb9\u7684\u6548\u679c\u3002\u5728 CINNOX \u4e2d\uff0c\u60a8\u53ef\u4ee5\u5c07 UTM \u53c3\u6578\u6dfb\u52a0\u5230\u7db2\u9801\u9023\u7d50\u3002\u6709\u95dc\u66f4\u591a\u8a73\u7d30\u8cc7\u8a0a\uff0c\u8acb\u53c3\u95b1[\u804a\u5929\u5ba4](https:\/\/docs.cinnox.com\/zh\/docs\/chatroom)\u3002 |\n| V | |\n| Video call (\u8996\u8a0a\u901a\u8a71) | \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u8207\u8a2a\u5ba2\u6216\u540c\u4e8b\u9032\u884c\u8996\u8a0a\u901a\u8a71\u3002 |\n| Virtual Number (\u865b\u64ec\u865f\u78bc) | \u4e00\u500b\u6c92\u6709\u76f4\u63a5\u95dc\u806f\u5be6\u9ad4\u96fb\u8a71\u7dda\u7684\u96fb\u8a71\u865f\u78bc\u3002CINNOX \u53ef\u4ee5\u70ba\u4f01\u696d\u63d0\u4f9b\u514d\u8cbb\u96fb\u8a71\u6216\u672c\u5730\u865b\u64ec\u865f\u78bc\uff0c\u4ee5\u4fbf\u5ba2\u6236\u53ef\u4ee5\u4ee5\u8f03\u4f4e\u6210\u672c\u806f\u7e6b\u4ed6\u5011\u3002 |\n| Visitor (\u8a2a\u5ba2) | \u9020\u8a2a CINNOX \u7528\u6236\u7db2\u7ad9\u4e26\u9032\u884c\u67e5\u8a62\u7684\u7d42\u7aef\u7528\u6236\u3002 |\n| Visitor Forms (\u8a2a\u5ba2\u8868\u683c) | \u751a\u81f3\u5728\u8a2a\u5ba2\u8207\u54e1\u5de5\u4e92\u52d5\u4e4b\u524d\u5c31\u6536\u96c6\u8a2a\u5ba2\u521d\u6b65\u8cc7\u8a0a\u7684\u8868\u55ae\u3002CINNOX \u6709\u5169\u7a2e\u985e\u578b\u7684\u8a2a\u5ba2\u8868\u683c\uff1a\u804a\u5929\u524d\u8868\u55ae\u548c\u96e2\u7dda\u652f\u63f4\u8868\u55ae\u3002 |\n| Visitor Journey (\u8a2a\u5ba2\u65c5\u7a0b) | \u8a2a\u5ba2\u6216\u5916\u90e8\u806f\u7d61\u4eba\u5728\u9023\u7d50\u5230 CINNOX \u670d\u52d9\u7684\u7db2\u7ad9\u4e0a\u9032\u884c\u548c\u9020\u8a2a\u7684\u6240\u6709\u6d3b\u52d5\u548c\u9801\u9762\u7684\u5217\u8868\uff0c\u53ef\u5728\u8a2a\u5ba2\u7684\u500b\u4eba\u8cc7\u6599\u8a73\u7d30\u8cc7\u8a0a\u4e2d\u627e\u5230\u3002 |\n| Visitor Language (\u8a2a\u5ba2\u8a9e\u8a00) | \u767c\u9001\u7d66\u8a2a\u5ba2\u7684\u5c08\u54e1\u8a0a\u606f\u5c07\u88ab\u81ea\u52d5\u7ffb\u8b6f\u6210\u7684\u6307\u5b9a\u8a9e\u8a00\u3002 |\n| Visitor Number and IP Blocklist\/Allowlist (\u8a2a\u5ba2\u865f\u78bc\u8207 IP \u5c01\u9396\/\u5141\u8a31\u5217\u8868) | \u4e00\u9805 CINNOX \u5b89\u5168\u529f\u80fd\uff0c\u900f\u904e\u6aa2\u67e5\u548c\u904e\u6ffe\u8a2a\u5ba2\u4f7f\u7528\u7684\u96fb\u8a71\u865f\u78bc\u6216 IP \u5730\u5740\u4f86\u9650\u5236\u806f\u7e6b\u516c\u53f8\u7684\u8a2a\u5ba2\u3002 |\n| Visitor Report (\u8a2a\u5ba2\u5831\u544a) | \u76e3\u63a7\u65b0\u8a2a\u5ba2\u548c\u6d3b\u8e8d\u8a2a\u5ba2\u7e3d\u6578\u53ca\u5176\u5730\u7406\u4f4d\u7f6e\u7684\u5831\u544a\u3002 |\n| Voice call (\u8a9e\u97f3\u901a\u8a71) | \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u8207\u8a2a\u5ba2\u6216\u540c\u4e8b\u9032\u884c\u97f3\u8a0a\u901a\u8a71\u3002 |\n| Voicemail (\u8a9e\u97f3\u4fe1\u7bb1) | CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u8a2a\u5ba2\u5728\u54e1\u5de5\u7121\u6cd5\u63a5\u807d\u5176\u901a\u8a71\u67e5\u8a62\u6642\u7559\u4e0b\u8a9e\u97f3\u8a0a\u606f\u3002 |\n| Voicemail Prompt (\u8a9e\u97f3\u4fe1\u7bb1\u63d0\u793a) | \u63d0\u793a\u8a2a\u5ba2\u5728\u55f6\u8072\u5f8c\u7559\u4e0b\u8a0a\u606f\u7684\u97f3\u8a0a\u63d0\u793a\u3002\u9069\u7528\u65bc\u6c92\u6709\u4eba\u80fd\u63a5\u807d\u96fb\u8a71\u7684\u60c5\u6cc1\u3002\u5b83\u63d0\u4f9b 24 \u5c0f\u6642\u63a5\u807d\u80fd\u529b\uff0c\u5c08\u54e1\u53ef\u4ee5\u7acb\u5373\u8ddf\u9032\u7559\u4e0b\u7684\u8a0a\u606f\u3002 |\n| Voice Network services (\u8a9e\u97f3\u7db2\u8def\u670d\u52d9) | \u6307 CINNOX \u63d0\u4f9b\u7684\u8207\u7db2\u8def\u8a9e\u97f3\u901a\u8a0a\u76f8\u95dc\u7684\u7522\u54c1\uff0c\u5305\u62ec IDD \u7d42\u6b62\u3002 |\n| Voice Note (Voice Message) (\u8a9e\u97f3\u7b46\u8a18\uff08\u8a9e\u97f3\u8a0a\u606f\uff09) | \u54e1\u5de5\u548c\u8a2a\u5ba2\u53ef\u4ee5\u5728 CINNOX \u804a\u5929\u5ba4\u4e2d\u88fd\u4f5c\u548c\u767c\u9001\u7684\u97f3\u8a0a\u7247\u6bb5\u6216\u9304\u97f3\u3002 |\n| W | |\n| Warm Call Transfer (\u6696\u8f49\u79fb\u901a\u8a71) | \u6696\u8f49\u79fb\u901a\u8a71\u662f\u6307\u60a8\u5728\u78ba\u8a8d\u8f49\u79fb\u5ba2\u6236\u4f86\u96fb\u4e4b\u524d\uff0c\u5148\u8207\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u4ea4\u8ac7\uff0c\u63d0\u4f9b\u5ba2\u6236\u7684\u67e5\u8a62\u6216\u901a\u8a71\u80cc\u666f\u3002 |\n| Waiting Prompt (\u7b49\u5f85\u63d0\u793a) | \u7576\u8a2a\u5ba2\u7b49\u5f85\u5c08\u54e1\u63a5\u807d\u67e5\u8a62\u901a\u8a71\u6642\u64ad\u653e\u7684\u97f3\u6a02\u3002 |\n| Web link (\u7db2\u9801\u9023\u7d50) | \u8207\u54e1\u5de5\u5e33\u6236\u6216\u6e20\u9053\u95dc\u806f\u7684\u7db2\u9801\u9023\u7d50\u3002\u9ede\u64ca\u6b64\u7db2\u9801\u9023\u7d50\u53ef\u8b93\u8a2a\u5ba2\u5411\u8a72\u54e1\u5de5\u6216\u6e20\u9053\u767c\u9001\u67e5\u8a62\u3002 |\n| WeChat Channel (\u5fae\u4fe1\u6e20\u9053) | \u9023\u7d50\u5230 CINNOX \u670d\u52d9\u7684\u5fae\u4fe1\u516c\u773e\u865f\u3002CINNOX \u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176\u5de5\u4f5c\u5340\u8655\u7406\u4f86\u81ea\u5fae\u4fe1\u7684\u8a0a\u606f\uff0c\u4f5c\u70ba\u5168\u901a\u8def\u67e5\u8a62\u3002 |\n| WhatsApp Business API | \u4e00\u500b\u53ef\u7a0b\u5f0f\u5316\u7684 API\uff0c\u5141\u8a31\u4f01\u696d\u5411\u5168\u7403\u53d7\u773e\u5ee3\u64ad\u548c\u63a5\u6536\u7121\u9650\u8a0a\u606f\uff0c\u4e26\u5728 WhatsApp \u4e0a\u63d0\u4f9b\u66f4\u597d\u7684\u5ba2\u6236\u9ad4\u9a57\u3002 |\n| WhatsApp Business Solution Provider (BSP) (WhatsApp Business \u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546) | BSP \u662f\u5728 WhatsApp Business \u5e73\u53f0\u4e0a\u5177\u6709\u5c08\u696d\u77e5\u8b58\u7684\u5168\u7403\u7b2c\u4e09\u65b9\u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546\u3002\u4ed6\u5011\u5e6b\u52a9\u60a8\u5c31\u5ba2\u6236\u652f\u63f4\u548c\u6642\u6548\u6027\u500b\u4eba\u5316\u901a\u77e5\u7684\u6279\u51c6\u4f7f\u7528\u6848\u4f8b\u8207\u5ba2\u6236\u6e9d\u901a\u3002CINNOX \u5df2\u8207\u4ee5\u4e0b BSP \u5408\u4f5c\uff1a* 360dialog * Emma Global * Claire.AI |\n| WhatsApp Campaign (WhatsApp \u6d3b\u52d5) | CINNOX \u7684\u5ee3\u64ad\u8a0a\u606f\u529f\u80fd\uff0c\u8b93\u60a8\u900f\u904e WhatsApp \u5411\u5168\u7403\u76ee\u6a19\u53d7\u773e\u767c\u9001\u8a0a\u606f\u3002 |\n| WhatsApp Channel (WhatsApp \u6e20\u9053) | \u9023\u7d50\u5230 CINNOX \u670d\u52d9\u7684 WhatsApp Business API\u3002CINNOX \u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176\u5de5\u4f5c\u5340\u8655\u7406\u4f86\u81ea WhatsApp \u7684\u8a0a\u606f\uff0c\u4f5c\u70ba\u5168\u901a\u8def\u67e5\u8a62\u3002 |\n| WhatsApp Engagement (WhatsApp Outbound) (WhatsApp \u4e92\u52d5\uff08WhatsApp \u5916\u90e8\uff09) | \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u5141\u8a31\u54e1\u5de5\u4f7f\u7528 WhatsApp \u8a0a\u606f\u5e73\u53f0\u8207\u76ee\u6a19\u53d7\u773e\u767c\u8d77\u5c0d\u8a71\u3002 |\n| WhatsApp Engagement Allowlist (WhatsApp \u4e92\u52d5\u5141\u8a31\u5217\u8868) | \u53ef\u4ee5\u5728\u5411\u76ee\u6a19\u53d7\u773e\u767c\u9001\u5916\u90e8 WhatsApp \u8a0a\u606f\u6642\u4f7f\u7528 WhatsApp \u6e20\u9053\u4f5c\u70ba\u5176\u767c\u9001\u8005\u7684\u54e1\u5de5\u5217\u8868\u3002 |\n| WhatsApp Template (WhatsApp \u7bc4\u672c) | \u7d93 Meta \u6279\u51c6\u7684 WhatsApp \u8a0a\u606f\u7bc4\u672c\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u6d3b\u52d5\u4ee5\u53ca\u5c0d\u5176 WhatsApp \u6f5b\u5728\u5ba2\u6236\u548c\u5ba2\u6236\u7684\u56de\u61c9\u4e2d\u4f7f\u7528\u3002CINNOX \u5141\u8a31\u60a8\u5f9e 360dialog hub \u6216 Meta \u540c\u6b65\u60a8\u7684 WhatsApp \u8a0a\u606f\u7bc4\u672c\u3002 |\n| Widget (Web Widget) (\u5c0f\u5de5\u5177\uff08\u7db2\u9801\u5c0f\u5de5\u5177\uff09) | \u5c0f\u5de5\u5177\u901a\u5e38\u662f\u7db2\u7ad9\u6216\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u4e0a\u7684\u4e00\u500b\u5c0f\u578b\u5d4c\u5165\u5f0f\u5716\u793a\u3002\u5176\u76ee\u7684\u662f\u4f7f\u8a2a\u5ba2\u80fd\u5920\u8207\u5ba2\u6236\u670d\u52d9\u4ee3\u8868\u6216\u5c08\u54e1\u767c\u8d77\u5373\u6642\u804a\u5929\u6216\u901a\u8a71\u3002 |\n| Widget Appearance (\u5c0f\u5de5\u5177\u5916\u89c0) | CINNOX \u5c0f\u5de5\u5177\u5b89\u88dd\u5728\u7db2\u7ad9\u4e0a\u6642\u7684\u6574\u9ad4\u5916\u89c0\u548c\u611f\u89ba\u3002CINNOX \u5141\u8a31\u7ba1\u7406\u54e1\u66f4\u6539\u548c\u81ea\u8a02\u5c0f\u5de5\u5177\u5916\u89c0\uff0c\u4ee5\u7b26\u5408\u5176\u516c\u53f8\u7684\u54c1\u724c\u548c\u4f01\u696d\u5f62\u8c61\u6a19\u6e96\u3002 |\n| Widget Language (\u5c0f\u5de5\u5177\u8a9e\u8a00) | CINNOX \u5c0f\u5de5\u5177\u7684\u986f\u793a\u8a9e\u8a00\u3002CINNOX \u7ba1\u7406\u54e1\u53ef\u4ee5\u81ea\u8a02\u5c0f\u5de5\u5177\uff0c\u4f7f\u5176\u5728\u6aa2\u6e2c\u5230\u7528\u6236\u4f7f\u7528\u5177\u6709\u4e0d\u540c\u8a9e\u8a00\u8a2d\u5b9a\u7684\u700f\u89bd\u5668\u6642\u986f\u793a\u4e0d\u540c\u7684\u8a9e\u8a00\u3002 |\n| Workspace (\u5de5\u4f5c\u5340) | CINNOX \u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u6838\u5fc3\u4ecb\u9762\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u4e2d\u57f7\u884c\u5176\u5ba2\u6236\u670d\u52d9\u548c\u4e92\u52d5\u4efb\u52d9\u4ee5\u53ca\u5167\u90e8\u6e9d\u901a\u3002 |\n| Z | |\n| Zapier | \u9019\u500b\u5de5\u5177\u5e6b\u52a9\u60a8\u5728\u5169\u500b\u6216\u591a\u500b\u61c9\u7528\u7a0b\u5f0f\u4e4b\u9593\u81ea\u52d5\u57f7\u884c\u91cd\u8907\u6027\u4efb\u52d9\uff0c\u7121\u9700\u7de8\u5beb\u7a0b\u5f0f\u78bc\u3002\u60a8\u53ef\u4ee5\u9023\u63a5 CINNOX \u548c Zapier\uff0c\u4e26\u70ba\u91cd\u8907\u6027\u4efb\u52d9\u5efa\u7acb\u5de5\u4f5c\u6d41\u7a0b\u3002 |\n| Zaps | Zap \u662f Zapier \u4e2d\u7684\u4e00\u500b\u8853\u8a9e\uff0c\u662f\u4e00\u500b\u9023\u63a5\u61c9\u7528\u7a0b\u5f0f\u548c\u670d\u52d9\u7684\u81ea\u52d5\u5316\u5de5\u4f5c\u6d41\u7a0b\u3002\u4e00\u500b Zap \u5305\u62ec\u4e00\u500b\u89f8\u767c\u5668\u548c\u4e00\u500b\u6216\u591a\u500b\u52d5\u4f5c\u3002 |\n| Zoom in and Zoom out (\u653e\u5927\u548c\u7e2e\u5c0f) | \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u4f7f\u5716\u7247\u770b\u8d77\u4f86\u66f4\u5927\u66f4\u8fd1\u6216\u66f4\u5c0f\u66f4\u9060\u3002 |\n| | |","pure_content":"\u4ec0\u9ebc\u662f\u76ee\u7684\u5730\uff1f\u6709\u54ea\u4e9b\u4e0d\u540c\u7684\u8def\u7531\u898f\u5247\uff1f\u5ee3\u64ad\u67e5\u8a62\u8207\u76f4\u63a5\u67e5\u8a62\u6709\u4f55\u4e0d\u540c\uff1f\u9ecf\u6027\u8def\u7531\u5982\u4f55\u904b\u4f5c\uff1f\n\u672c\u8a5e\u5f59\u8868\u5b9a\u7fa9\u4e86\u60a8\u5728\u8a2d\u5b9a\u6216\u4f7f\u7528 CINNOX - \u7db2\u9801\u63a7\u5236\u53f0\u3001\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u3001\u6578\u64da\u4fdd\u7559\u5165\u53e3\u7db2\u7ad9\u3001\u7db2\u9801\u5c0f\u5de5\u5177\u4ee5\u53ca\u5373\u6642\u804a\u5929\u548c\u901a\u8a71\u6642\u53ef\u80fd\u9047\u5230\u7684\u5404\u7a2e\u6982\u5ff5\u3001\u529f\u80fd\u548c\u8853\u8a9e\u3002\n!@# - 123 - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Y - Z\n\n\n\n \u8853\u8a9e\n \u63cf\u8ff0\n\n\n\n\n !@#\n \n\n\n @all\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u91dd\u5c0d\u7279\u5b9a\u8a0a\u606f\u5f15\u8d77 CINNOX \u7a7a\u9593\u4e2d\u6240\u6709\u6210\u54e1\u7684\u6ce8\u610f\u3002\n\n\n @mention\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u91dd\u5c0d\u7279\u5b9a\u8a0a\u606f\u5f15\u8d77 CINNOX \u7a7a\u9593\u4e2d\u7279\u5b9a\u4eba\u54e1\u7684\u6ce8\u610f\u3002\u54e1\u5de5\u5fc5\u9808\u8f38\u5165 @\uff0c\u5f8c\u63a5\u4ed6\u5011\u5e0c\u671b\u901a\u77e5\u7684\u4eba\u54e1\u59d3\u540d\u3002\n\n\n 123\n \n\n\n 1:1 Call (\u4e00\u5c0d\u4e00\u901a\u8a71)\n \u54e1\u5de5\u8207\u8a2a\u5ba2\u6216\u540c\u4e8b\u4e4b\u9593\u7684\u76f4\u63a5\u901a\u8a71\u3002\n\n\n 1:1 Chat (\u4e00\u5c0d\u4e00\u804a\u5929)\n \u54e1\u5de5\u8207\u8a2a\u5ba2\u6216\u540c\u4e8b\u4e4b\u9593\u7684\u76f4\u63a5\u804a\u5929\u5c0d\u8a71\u3002\n\n\n 2FA\n \u53c3\u95b1\uff1a\u96d9\u56e0\u7d20\u8eab\u4efd\u9a57\u8b49 (Two-Factor Authentication)\n\n\n 360dialog\n CINNOX \u7528\u65bc WhatsApp \u6e20\u9053\u548c WhatsApp \u6d3b\u52d5\u7684 WhatsApp \u5546\u696d\u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546 (BSP) \u4e4b\u4e00\u3002\n\n\n 360dialog Client Hub\n 360dialog \u5ba2\u6236\u7528\u65bc\u7ba1\u7406\u548c\u8ffd\u8e64\u5176 WhatsApp Business \u5e33\u6236\u8cc7\u8a0a\u3001WhatsApp \u7bc4\u672c\u548c\u5176\u4ed6\u8cc7\u8a0a\u7684\u5165\u53e3\u7db2\u7ad9\u3002\n\n\n A\n \n\n\n Activated Staff Member (\u5df2\u555f\u7528\u7684\u54e1\u5de5)\n \u5df2\u5efa\u7acb\u5e33\u6236\u3001\u5b8c\u6210\u9a57\u8b49\u6d41\u7a0b\u4e26\u6210\u529f\u767b\u5165 CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u7684\u54e1\u5de5\u3002\n\n\n Active Directory (AD)\n \u5fae\u8edf\u958b\u767c\u7684\u76ee\u9304\u670d\u52d9\uff0c\u7528\u65bc\u7ba1\u7406\u7db2\u8def\u4e2d\u7684\u96fb\u8166\u548c\u5176\u4ed6\u8a2d\u5099\u3002\u5728 CINNOX \u4e2d\uff0c\u54e1\u5de5\u7ba1\u7406\u54e1\u53ef\u4ee5\u900f\u904e OAuth \u670d\u52d9\u5c07\u5176\u670d\u52d9\u9023\u7d50\u4e26\u7d81\u5b9a\u5230 Active Directory\u3002\u9019\u5141\u8a31\u54e1\u5de5\u4f7f\u7528\u5176 Microsoft AD \u5e33\u6236\u767b\u5165 CINNOX\u3002\n\n\n Active Directory Federation Services (ADFS)\n \u4ee3\u8868 Active Directory \u806f\u5408\u670d\u52d9\u3002\u9019\u662f\u5fae\u8edf\u958b\u767c\u7684\u8edf\u9ad4\u7d44\u4ef6\uff0c\u7528\u65bc\u8de8\u7d44\u7e54\u63d0\u4f9b\u7cfb\u7d71\u548c\u61c9\u7528\u7a0b\u5f0f\u7684\u55ae\u4e00\u767b\u5165\uff08SSO\uff09\u5b58\u53d6\u3002CINNOX \u9700\u8981 ADFS URL \u4f86\u8a2d\u5b9a\u548c\u9a57\u8b49\u54e1\u5de5\u5e33\u6236\uff0c\u4ee5\u4fbf\u4ed6\u5011\u53ef\u4ee5\u4f7f\u7528\u5176 Microsoft Active Directory (AD) \u5e33\u6236\u767b\u5165 CINNOX\u3002\n\n\n Add Staff to Enquiry (\u6dfb\u52a0\u54e1\u5de5\u81f3\u67e5\u8a62)\n \u67e5\u8a62\u64c1\u6709\u8005\u53ef\u4ee5\u6dfb\u52a0\u53e6\u4e00\u4f4d\u54e1\u5de5\u52a0\u5165\u67e5\u8a62\u5ba4\u4e26\u53c3\u8207\u5c0d\u8a71\uff0c\u4ee5\u5354\u52a9\u89e3\u6c7a\u8a2a\u5ba2\u7684\u554f\u984c\u3002\n\n\n Administrator (\u7ba1\u7406\u54e1)\n \u5728 CINNOX \u4e2d\u5177\u6709\u7ba1\u7406\u89d2\u8272\u7684\u54e1\u5de5\u3002\u4ed6\u5011\u8ca0\u8cac\u8a2d\u5b9a\u670d\u52d9\u7684\u529f\u80fd\u8a2d\u5b9a\u4ee5\u53ca\u70ba\u54e1\u5de5\u5efa\u7acb\u5e33\u6236\u3002\u7ba1\u7406\u54e1\u89d2\u8272\u9084\u5305\u542b\u5c08\u54e1\u7684\u6b0a\u9650\u3002\n\n\n Advanced Call System (\u9032\u968e\u901a\u8a71\u7cfb\u7d71)\n CINNOX \u9032\u968e\u901a\u8a71\u7cfb\u7d71\u900f\u904e\u9032\u968e\u8def\u7531\u898f\u5247\u548c\u97f3\u8a0a\u63d0\u793a\u4f86\u63d0\u5347\u60a8\u7684\u67e5\u8a62\u8655\u7406\u80fd\u529b\uff0c\u8b93\u4f86\u96fb\u8005\u5728\u7b49\u5f85\u63a5\u901a\u6700\u5408\u9069\u7684\u5c08\u54e1\u6642\u53ef\u4ee5\u6536\u807d\u9019\u4e9b\u63d0\u793a\u3002\n\n\n Advanced Messages (\u9032\u968e\u8a0a\u606f)\n \u9019\u985e\u8a0a\u606f\u5305\u542b\u53ef\u81ea\u8a02\u7684\u5143\u7d20\uff0c\u4f8b\u5982\u683c\u5f0f\uff08\u5982\u6c23\u6ce1\u3001\u5feb\u901f\u56de\u8986\uff09\u3001\u6587\u5b57\u3001\u5177\u6709\u53ef\u81ea\u8a02\u529f\u80fd\u548c\u52d5\u4f5c\u7684\u6309\u9215\uff0c\u4ee5\u53ca\u4f7f\u7528\u804a\u5929\u6a5f\u5668\u4eba\u5728\u804a\u5929\u5ba4\u4e2d\u767c\u9001\u7684\u9644\u4ef6\u5a92\u9ad4\u6a94\u6848\u3002\n\n\n Agent (\u5c08\u54e1)\n \u8ca0\u8cac\u900f\u904e CINNOX \u6e20\u9053\u8655\u7406\u5ba2\u6236\u548c\u8a2a\u5ba2\u67e5\u8a62\u7684\u54e1\u5de5\u3002\n\n\n Agentless Dialler (\u7121\u4ee3\u7406\u64a5\u865f\u5668)\n \u540c\u6642\u64a5\u865f\u7cfb\u7d71\uff0c\u5728\u97f3\u8a0a\u63d0\u793a\u5f8c\u81ea\u52d5\u5c07\u901a\u8a71\u8f49\u63a5\u7d66\u53ef\u7528\u5c08\u54e1\uff0c\u7c21\u5316\u901a\u8a71\u8def\u7531\u3002\n\n\n AI Assistant (AI \u52a9\u7406)\n \u4e00\u9805\u529f\u80fd\uff0c\u900f\u904e\u8a2d\u5b9a AI \u5f15\u64ce\u3001\u804a\u5929\u7ffb\u8b6f\u548c AI \u5efa\u8b70\u6a19\u7c64\u8207\u4e3b\u984c\uff0c\u5728 CINNOX \u63a7\u5236\u53f0\u5167\u589e\u5f37\u5ba2\u6236\u670d\u52d9\uff0c\u4ee5\u63d0\u4f9b\u57fa\u672c\u8cc7\u8a0a\u3001\u6539\u5584\u56de\u61c9\u6642\u9593\u4e26\u63d0\u5347\u56de\u61c9\u54c1\u8cea\u3002\n\n\n AI Engine (AI \u5f15\u64ce)\n \u4f7f\u7528\u4eba\u5de5\u667a\u6167\u6f14\u7b97\u6cd5\u548c\u6280\u8853\u57f7\u884c\u5404\u7a2e\u4efb\u52d9\u7684\u8edf\u9ad4\u7cfb\u7d71\u6216\u5e73\u53f0\uff08\u4f8b\u5982 OpenAI\uff09\u3002\n\n\n AI Enquiry Summary (AI \u67e5\u8a62\u6458\u8981)\n \u7531 AI \u9a45\u52d5\u7684\u529f\u80fd\uff0c\u70ba\u9577\u7bc7\u804a\u5929\u6216\u901a\u8a71\u9010\u5b57\u7a3f\u63d0\u4f9b\u7c21\u6f54\u6458\u8981\uff0c\u7bc0\u7701\u6642\u9593\u4e26\u6539\u5584\u6c7a\u7b56\u3002\n\n\n AI Model (AI \u6a21\u578b)\n AI \u5f15\u64ce\u7684\u4e00\u500b\u7248\u672c\uff0c\u4f7f\u7528\u6df1\u5ea6\u5b78\u7fd2\u6280\u8853\u6839\u64da\u7d66\u5b9a\u7684\u63d0\u793a\u6216\u67e5\u8a62\u751f\u6210\u985e\u4f3c\u4eba\u985e\u7684\u6587\u5b57\u56de\u61c9\u3002\n\n\n AI Suggested Label and Topic (AI \u5efa\u8b70\u6a19\u7c64\u8207\u4e3b\u984c)\n AI \u6839\u64da\u5c08\u54e1\u8207\u8a2a\u5ba2\u4e4b\u9593\u7684\u5c0d\u8a71\u751f\u6210\u5efa\u8b70\u4e3b\u984c\u548c\u9810\u5b9a\u7fa9\u6a19\u7c64\u3002\u5b83\u5305\u62ec\u54e1\u5de5\u624b\u52d5\u5efa\u7acb\u7684\u6a19\u7c64\u548c AI \u751f\u6210\u7684\u4e3b\u984c\u3002\u54e1\u5de5\u53ef\u4ee5\u8f15\u9b06\u5730\u5c07\u9019\u4e9b\u6a19\u7c64\u6dfb\u52a0\u5230\u804a\u5929\u5ba4\u4e2d\u7684\u67e5\u8a62\u6216\u806f\u7d61\u4eba\uff0c\u4e26\u5c07 AI \u751f\u6210\u7684\u4e3b\u984c\u8a2d\u5b9a\u70ba\u6a19\u7c64\u3002\n\n\n Allowlist (\u5141\u8a31\u5217\u8868)\n \u5728 CINNOX \u4e2d\u88ab\u5141\u8a31\u7684 URL\u3001IP \u5730\u5740\u3001\u96fb\u8a71\u865f\u78bc\u3001\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u3001\u54e1\u5de5\u59d3\u540d\u7b49\u7684\u5217\u8868\u3002\n\n\n Alphanumeric Sender ID (\u5b57\u6bcd\u6578\u5b57\u767c\u9001\u8005 ID)\n \u7531\u5b57\u6bcd\u6578\u5b57\u5b57\u5143\uff08A-Z\u3001a-z \u548c 0-9\uff09\u7d44\u5408\u800c\u6210\u7684\u81ea\u8a02 SMS \u767c\u9001\u8005 ID\uff0c\u5e38\u7528\u65bc\u767c\u9001\u55ae\u5411\u6587\u5b57\u8a0a\u606f\u3002\u5728 CINNOX \u4e2d\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5ee3\u64ad SMS \u6d3b\u52d5\u4e2d\u4f7f\u7528\u5b57\u6bcd\u6578\u5b57\u767c\u9001\u8005 ID\u3002\n\n\n Alternative Routing (\u66ff\u63db\u8def\u7531)\n \u4e00\u7a2e\u57fa\u65bc\u6240\u5217\u76ee\u7684\u5730\u9806\u5e8f\u7684\u8def\u7531\u985e\u578b\uff0c\u5217\u8868\u4e2d\u7684\u7b2c\u4e00\u500b\u662f\u512a\u5148\u76ee\u7684\u5730\uff0c\u5982\u679c\u512a\u5148\u76ee\u7684\u5730\u7121\u4eba\u63a5\u807d\uff0c\u5247\u8f2a\u5230\u4e0b\u4e00\u500b\uff0c\u4f9d\u6b64\u985e\u63a8\u3002\n\n\n Answer Seizure Ratio (ASR) (\u61c9\u7b54\u4f54\u6bd4)\n ASR \u662f\u6210\u529f\u9023\u63a5\u7684\u901a\u8a71\u6578\u4f54\u5617\u8a66\u901a\u8a71\u6578\u7684\u767e\u5206\u6bd4\uff08\u4e5f\u7a31\u70ba\u901a\u8a71\u5b8c\u6210\u7387\uff09\uff1a ASR % = (\u63a5\u807d\u901a\u8a71\u7e3d\u6578 \/ \u901a\u8a71\u7e3d\u6578) \u00d7 100\n\n\n Archive Key (\u6b78\u6a94\u91d1\u9470)\n \u6578\u64da\u4fdd\u7559\u529f\u80fd\u4f7f\u7528\u5de5\u4f5c\u5340\u300c\u91d1\u9470\u6216\u5bc6\u78bc\u300d\u4f86\u958b\u555f\u5df2\u5efa\u7acb\u7684\u5099\u4efd\u6a94\u6848\u3002\n\n\n Audio Prompts (\u97f3\u8a0a\u63d0\u793a)\n \u7576\u555f\u7528\u9032\u968e\u901a\u8a71\u7cfb\u7d71\u6642\uff0c\u5728\u901a\u8a71\u6d41\u7a0b\u4e2d\u7684\u5404\u500b\u9ede\u64ad\u653e\u7684\u97f3\u8a0a\u6a94\u6848\uff0c\u4f8b\u5982\u554f\u5019\u63d0\u793a\u3001\u7b49\u5f85\u63d0\u793a\u3001\u8a9e\u97f3\u4fe1\u7bb1\u63d0\u793a\u548c\u7d50\u675f\u63d0\u793a\u3002\n\n\n Audio Transcription (\u97f3\u8a0a\u8f49\u9304)\n \u6307\u5c07\u901a\u8a71\u9304\u97f3\u548c\u97f3\u8a0a\u8a0a\u606f\uff08\u8a9e\u97f3\u7b46\u8a18\/\u8a9e\u97f3\u8a0a\u606f\u548c\u8a9e\u97f3\u4fe1\u7bb1\uff09\u5167\u5bb9\u8f49\u9304\u70ba\u6587\u5b57\u6a94\u6848\u3002\n\n\n Audit Log (\u5be9\u8a08\u65e5\u8a8c)\n \u5be9\u8a08\u65e5\u8a8c\u662f\u6309\u6642\u9593\u9806\u5e8f\u8a18\u9304\u6240\u6709\u6210\u54e1\u5c0d\u806f\u7d61\u4eba\u3001\u76ee\u7684\u5730\u3001\u6e20\u9053\u3001\u6d3b\u52d5\u3001\u5c0f\u5de5\u5177\u8a2d\u5b9a\u3001\u9304\u97f3\u3001\u5132\u5b58\u3001\u7d44\u7e54\u7d50\u69cb\u4ee5\u53ca\u60a8 CINNOX \u670d\u52d9\u5176\u4ed6\u529f\u80fd\u7684\u6d3b\u52d5\u3002\u54e1\u5de5\u57f7\u884c\u7684\u64cd\u4f5c\u5305\u62ec\u5efa\u7acb\u3001\u66f4\u65b0\u3001\u4e0b\u8f09\u548c\u522a\u9664\u3002\n\n\n Authentication App (\u8eab\u4efd\u9a57\u8b49\u61c9\u7528\u7a0b\u5f0f)\n \u751f\u6210 2FA \u9a57\u8b49\u78bc\u7684\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u3002CINNOX \u54e1\u5de5\u5728\u767b\u5165\u670d\u52d9\u6642\u53ef\u4ee5\u4f7f\u7528 Google Authenticator \u6216 Microsoft Authenticator \u7372\u53d6\u9a57\u8b49\u78bc\u3002\n\n\n Auto-away message (\u81ea\u52d5\u96e2\u958b\u8a0a\u606f)\n \u7576\u6c92\u6709\u54e1\u5de5\u53ef\u4ee5\u63a5\u8d77\u958b\u555f\u7684\u67e5\u8a62\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u8a2a\u5ba2\u548c\u5ba2\u6236\u7684\u804a\u5929\u8a0a\u606f\u3002\n\n\n Automatic Enquiry Distribution (\u81ea\u52d5\u67e5\u8a62\u5206\u914d)\n CINNOX \u667a\u80fd\u8def\u7531\u8207\u898f\u5247\u7684\u4e00\u90e8\u5206\uff0c\u81ea\u52d5\u63a5\u6536\u67e5\u8a62\u4e26\u76f8\u61c9\u5730\u5c07\u5176\u5206\u914d\u7d66\u60a8\u7684\u670d\u52d9\u7fa4\u7d44\u3002\u53c3\u95b1\u540c\u6642\u5206\u914d\u548c\u56fa\u5b9a\u9806\u5e8f\u5206\u914d\u3002\n\n\n Auto Close Enquiry (\u81ea\u52d5\u95dc\u9589\u67e5\u8a62)\n \u81ea\u52d5\u95dc\u9589\u5728\u7279\u5b9a\u6642\u671f\u5167\u4e0d\u6d3b\u8e8d\u7684\u5df2\u8655\u7406\u67e5\u8a62\u3002\n\n\n Auto-close enquiry message (\u81ea\u52d5\u95dc\u9589\u67e5\u8a62\u8a0a\u606f)\n \u7576\u54e1\u5de5\u6216\u7cfb\u7d71\u95dc\u9589\u4ed6\u5011\u7684\u67e5\u8a62\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u8a2a\u5ba2\u548c\u5ba2\u6236\u7684\u804a\u5929\u6216\u96fb\u5b50\u90f5\u4ef6\u8a0a\u606f\u3002\n\n\n Auto-idle message (\u81ea\u52d5\u9592\u7f6e\u8a0a\u606f)\n \u7576\u8a2a\u5ba2\u6216\u5ba2\u6236\u5728\u8a2d\u5b9a\u6642\u9593\u5f8c\u672a\u56de\u61c9\u60a8\u7684\u6700\u5f8c\u4e00\u689d\u8a0a\u606f\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u4ed6\u5011\u7684\u804a\u5929\u8a0a\u606f\u3002\n\n\n Auto-reply messages (\u81ea\u52d5\u56de\u8986\u8a0a\u606f)\n \u6b61\u8fce\u3001\u9592\u7f6e\u3001\u8f49\u79fb\u5931\u6557\u548c\u95dc\u9589\u67e5\u8a62\u8a0a\u606f\u662f\u53ef\u7528\u65bc\uff08\u76ee\u9304\u548c\u7db2\u9801\u9023\u7d50\u6e20\u9053\uff09\u7684\u81ea\u52d5\u56de\u8986\u8a0a\u606f\u3002\u6b61\u8fce\u3001\u96e2\u958b\u548c\u95dc\u9589\u67e5\u8a62\u8a0a\u606f\u662f\u53ef\u7528\u65bc\u793e\u4ea4\u548c\u7b2c\u4e09\u65b9\u6e20\u9053\u7684\u81ea\u52d5\u56de\u8986\u8a0a\u606f\u3002\u6b61\u8fce\u548c\u95dc\u9589\u67e5\u8a62\u96fb\u5b50\u90f5\u4ef6\u662f\u53ef\u7528\u65bc\u96fb\u5b50\u90f5\u4ef6\u6e20\u9053\u7684\u81ea\u52d5\u56de\u8986\u8a0a\u606f\u3002\n\n\n Auto Send Notification (\u81ea\u52d5\u767c\u9001\u901a\u77e5)\n \u81ea\u52d5\u767c\u9001\u7d66\u5728\u7279\u5b9a\u6642\u671f\u5167\u4e0d\u6d3b\u8e8d\u7684\u5ba2\u6236\u67e5\u8a62\u7684\u901a\u77e5\u3002\n\n\n Auto-transfer failed message (\u81ea\u52d5\u8f49\u79fb\u5931\u6557\u8a0a\u606f)\n \u7576\u5c07\u4ed6\u5011\u7684\u67e5\u8a62\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5931\u6557\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u8a2a\u5ba2\u548c\u5ba2\u6236\u7684\u804a\u5929\u8a0a\u606f\u3002\n\n\n Auto-welcome message (\u81ea\u52d5\u6b61\u8fce\u8a0a\u606f)\n \u7576\u8a2a\u5ba2\u548c\u5ba2\u6236\u5411\u60a8\u767c\u9001\u7b2c\u4e00\u689d\u8a0a\u606f\u6642\uff0c\u81ea\u52d5\u767c\u9001\u7d66\u4ed6\u5011\u7684\u804a\u5929\u6216\u96fb\u5b50\u90f5\u4ef6\u554f\u5019\u8a9e\u3002\n\n\n Availability Status (\u5728\u7dda\u72c0\u614b)\n \u8868\u793a\u54e1\u5de5\u8655\u7406\u50b3\u5165\u67e5\u8a62\u7684\u6e96\u5099\u72c0\u614b\u3002\u54e1\u5de5\u7684\u5728\u7dda\u72c0\u614b\u53ef\u4ee5\u662f\u6d3b\u8e8d\u3001\u5fd9\u788c\u3001\u7a7a\u9592\u6216\u96e2\u7dda\u3002\u8acb\u53c3\u95b1\u54e1\u5de5\u5831\u544a\u3002\n\n\n Average Call Duration (ACD) (\u5e73\u5747\u901a\u8a71\u6301\u7e8c\u6642\u9593)\n \u7db2\u8def\u4e0a\u5df2\u63a5\u807d\u901a\u8a71\u7684\u5e73\u5747\u9577\u5ea6\u3002 ACD = \u6240\u6709\u5df2\u63a5\u807d\u901a\u8a71\u7684\u6301\u7e8c\u6642\u9593\u7e3d\u548c \/ \u5df2\u63a5\u807d\u901a\u8a71\u7e3d\u6578\n\n\n Average Closed Duration (\u5e73\u5747\u95dc\u9589\u6301\u7e8c\u6642\u9593)\n \u5728\u6240\u9078\u65e5\u671f\u7bc4\u570d\u5167\uff0c\u6240\u6709\u5df2\u95dc\u9589\u67e5\u8a62\u7684\u5e73\u5747\u95dc\u9589\u6301\u7e8c\u6642\u9593\u3002\n\n\n Average Followed-up Duration (\u5e73\u5747\u8ddf\u9032\u6301\u7e8c\u6642\u9593)\n \u5728\u6240\u9078\u65e5\u671f\u7bc4\u570d\u5167\uff0c\u6240\u6709\u5f9e\u932f\u5931\u8b8a\u70ba\u8ddf\u9032\u7684\u67e5\u8a62\u7684\u5e73\u5747\u8ddf\u9032\u6301\u7e8c\u6642\u9593\u3002\n\n\n Average Response Duration (\u5e73\u5747\u56de\u61c9\u6301\u7e8c\u6642\u9593)\n \u5728\u6240\u9078\u65e5\u671f\u7bc4\u570d\u5167\uff0c\u6240\u6709\u5df2\u89e3\u6c7a\u67e5\u8a62\u7684\u5e73\u5747\u56de\u61c9\u6301\u7e8c\u6642\u9593\u3002\n\n\n B\n \n\n\n Backup Codes (\u5099\u4efd\u9a57\u8b49\u78bc)\n \u53ef\u7528\u65bc\u767b\u5165 CINNOX \u7684\u516d\u4f4d\u6578 2FA \u9a57\u8b49\u78bc\u3002\n\n\n Backup Log (\u5099\u4efd\u65e5\u8a8c)\n \u7576\u555f\u7528 CINNOX \u4e2d\u7684\u6578\u64da\u4fdd\u7559\u529f\u80fd\u6642\u5efa\u7acb\u7684\u65e5\u8a8c\u3002CINNOX \u6839\u64da\u8a2d\u5b9a\u7684\u6642\u9593\u8868\u5c07\u6578\u64da\u5099\u4efd\u5230 SFTP \u4f3a\u670d\u5668\u5f8c\uff0c\u6703\u5728\u5099\u4efd\u65e5\u8a8c\u4e2d\u63d0\u4f9b\u4ee5\u4e0b\u8cc7\u8a0a\uff1a\u5099\u4efd\u5efa\u7acb\u7684\u65e5\u671f\u548c\u6642\u9593\u3001\u5099\u4efd\u6a94\u6848\u540d\u7a31\u3001\u5099\u4efd\u7684\u7e3d\u6578\u64da\u5927\u5c0f\u3001\u5099\u4efd\u6a94\u6848\u7e3d\u6578\u4ee5\u53ca\u4fdd\u7559\u72c0\u614b\u3002\n\n\n Biometric Authentication (\u751f\u7269\u8b58\u5225\u8eab\u4efd\u9a57\u8b49)\n \u4f7f\u7528\u6307\u7d0b\u6216\u81c9\u90e8\u8fa8\u8b58\u7684\u8eab\u4efd\u9a57\u8b49\u65b9\u6cd5\u3002\u54e1\u5de5\u53ef\u4ee5\u5728 CINNOX \u61c9\u7528\u7a0b\u5f0f\u4e2d\u555f\u7528\u6b64\u529f\u80fd\uff0c\u4ee5\u9632\u6b62\u672a\u7d93\u6388\u6b0a\u5b58\u53d6\u5176\u5ba2\u6236\u6578\u64da\u3002\n\n\n Billing Duration (\u5e33\u52d9\u6301\u7e8c\u6642\u9593)\n \u7528\u65bc\u8a08\u8cbb\u7684\u901a\u8a71\u6301\u7e8c\u6642\u9593\uff0c\u4ee5\u5206\u9418\u70ba\u55ae\u4f4d\u3002\u4f8b\u5982\uff0c\u5982\u679c\u901a\u8a71\u6301\u7e8c 100 \u79d2\uff0c\u5247\u5728\u901a\u8a71\u5831\u544a\u9801\u9762\u7684\u300c\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u300d\u6a19\u7c64\u8868\u4e2d\u7684\u5e33\u52d9\u6301\u7e8c\u6642\u9593\u8a18\u9304\u70ba 2 \u5206\u9418\uff0c\u5728\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u4e5f\u662f\u5982\u6b64\u3002\n\n\n Blind Call Transfer (\u76f2\u8f49\u79fb\u901a\u8a71)\n \u76f2\u8f49\u79fb\u901a\u8a71\u662f\u5c07\u901a\u8a71\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u800c\u7121\u9700\u4e8b\u5148\u4ea4\u8ac7\u3002\u4e00\u65e6\u60a8\u9032\u884c\u76f2\u8f49\u79fb\uff0c\u60a8\u7684\u901a\u8a71\u5c07\u6703\u7d50\u675f\u3002\n\n\n Blind Enquiry Transfer (\u76f2\u8f49\u79fb\u67e5\u8a62)\n \u8b93\u60a8\u53ef\u4ee5\u7acb\u5373\u5c07\u804a\u5929\u67e5\u8a62\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u6216\u6a19\u7c64\uff0c\u4e0d\u6703\u5ef6\u9072\u3002\u9019\u7a2e\u5feb\u901f\u8f49\u79fb\u78ba\u4fdd\u4e86\u67e5\u8a62\u7684\u6709\u6548\u8655\u7406\u3002\u5982\u679c\u88ab\u6307\u6d3e\u7684\u5c08\u54e1\u6216\u6a19\u7c64\u6c92\u6709\u63a5\u8d77\uff0c\u67e5\u8a62\u5c07\u88ab\u6a19\u8a18\u70ba\u300c\u932f\u5931\u67e5\u8a62\u300d\u3002\n\n\n Blocklist (\u5c01\u9396\u5217\u8868)\n \u8981\u88ab\u5c01\u9396\u7684\u6a94\u6848\u3001URL\u3001\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u6216\u5176\u4ed6\u904b\u7b97\u5143\u7d20\u6216\u6750\u6599\u7684\u5217\u8868\u3002\u5728 CINNOX \u4e2d\uff0c\u5c01\u9396\u5217\u8868\u901a\u5e38\u9069\u7528\u65bc URL\u3001IP \u5730\u5740\u548c\u96fb\u8a71\u865f\u78bc\u3002\n\n\n Broadcast Call Enquiry (\u5ee3\u64ad\u901a\u8a71\u67e5\u8a62)\n \u4f86\u81ea\u6a19\u7c64\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\uff0c\u6216\u865b\u64ec\u865f\u78bc\u7684\u901a\u8a71\u67e5\u8a62\uff0c\u6703\u63d0\u9192\u6240\u6709\u8207\u4e4b\u95dc\u806f\u70ba\u76ee\u7684\u5730\u985e\u578b\u548c\u7aef\u9ede\u7684\u54e1\u5de5\u3001PSTN \u865f\u78bc\u6216 SIP Trunk\u3002\n\n\n Broadcast Chat Enquiry (\u5ee3\u64ad\u804a\u5929\u67e5\u8a62)\n \u4f86\u81ea\u6a19\u7c64\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\uff0c\u6216\u5168\u901a\u8def\u7684\u804a\u5929\u67e5\u8a62\uff0c\u6703\u63d0\u9192\u6240\u6709\u8207\u4e4b\u95dc\u806f\u70ba\u76ee\u7684\u5730\u7aef\u9ede\u7684\u54e1\u5de5\u3002\u5b83\u5728\u67e5\u8a62\u4e2d\u5fc3\u986f\u793a\u70ba\u5e36\u6709\u85cd\u8272\u5916\u6846\u7684\u5716\u793a\uff0c\u6216\u4f5c\u70ba\u9023\u7d50\u7684\u5168\u901a\u8def\u5716\u793a\u3002\n\n\n Bulk Upload (\u6279\u91cf\u4e0a\u8f09)\n \u6307\u4f7f\u7528\u5177\u6709\u7279\u5b9a\u683c\u5f0f\u7684 CSV \u6a94\u6848\u4f5c\u70ba\u7bc4\u672c\uff0c\u9ad8\u6548\u532f\u5165\u8a18\u9304\u3002\n\n\n Button Text Type (\u6309\u9215\u6587\u5b57\u985e\u578b)\n \u9019\u662f CINNOX \u4e2d\u7684\u4e00\u7a2e\u9032\u968e\u8a0a\u606f\u985e\u578b\u3002\u6309\u9215\u5728\u6587\u5b57\u5361\u7247\u4e0b\u4ee5\u5782\u76f4\u5806\u758a\u65b9\u5f0f\u986f\u793a\uff0c\u6bcf\u500b\u6309\u9215\u5728\u9ede\u64ca\u6216\u8f15\u89f8\u6642\u5177\u6709\u4e0d\u540c\u7684\u52d5\u4f5c\u3002\u6309\u9215\u5728\u8a0a\u606f\u4e32\u4e2d\u4fdd\u6301\u53ef\u7528\u3002\n\n\n C\n \n\n\n Caller Country (\u4e3b\u53eb\u570b\u5bb6)\n \u4e3b\u53eb\u65b9\u7684\u4f4d\u7f6e\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Call Duration (Sec) (\u901a\u8a71\u6301\u7e8c\u6642\u9593\uff08\u79d2\uff09)\n \u4ee5\u79d2\u70ba\u55ae\u4f4d\u7684\u901a\u8a71\u6301\u7e8c\u6642\u9593\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Call Engagement (\u901a\u8a71\u4e92\u52d5)\n \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u5efa\u7acb\u4e00\u500b\u5c07\u8a2a\u5ba2\u7d81\u5b9a\u5230\u4f7f\u7528\u865b\u64ec\u865f\u78bc\u64a5\u6253\u96fb\u8a71\u7d66\u4ed6\u5011\u7684\u54e1\u5de5\u7684\u4e92\u52d5\u95dc\u4fc2\u3002\u4e0b\u6b21\u8a2a\u5ba2\u4f7f\u7528\u76f8\u540c\u865f\u78bc\u64a5\u6253\u96fb\u8a71\u6642\uff0cCINNOX \u6703\u76f4\u63a5\u5c07\u4ed6\u5011\u8def\u7531\u7d66\u7b2c\u4e00\u6b21\u6253\u96fb\u8a71\u7d66\u4ed6\u5011\u7684\u54e1\u5de5\u3002\n\n\n Call Forwarding (\u901a\u8a71\u8f49\u63a5)\n CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u5c07\u50b3\u5165\u901a\u8a71\u91cd\u65b0\u5c0e\u5411\u5230\u4ed6\u5011\u6307\u5b9a\u7684\u53e6\u4e00\u500b\u76ee\u7684\u5730\u7aef\u9ede\u3002\n\n\n Caller Name (\u4e3b\u53eb\u65b9\u540d\u7a31)\n \u4e3b\u53eb\u65b9\u7684\u540d\u7a31\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Call Recording (\u901a\u8a71\u9304\u97f3)\n CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u9304\u88fd\u901a\u8a71\u3002\n\n\n Call Report (\u901a\u8a71\u5831\u544a)\n \u76e3\u63a7 CINNOX \u670d\u52d9\u4e2d\u64a5\u6253\u7684\u5165\u7ad9\u548c\u51fa\u7ad9\u901a\u8a71\u6578\u91cf\u7684\u5831\u544a\u3002\u6b64\u5831\u544a\u63d0\u4f9b\u901a\u8a71\u6210\u529f\u548c\u901a\u8a71\u6301\u7e8c\u6642\u9593\u7684\u5206\u6790\u548c\u8a73\u7d30\u8cc7\u6599\uff0c\u53ef\u6309\u65e5\u671f\u3001\u901a\u8a71\u985e\u578b\u3001\u54e1\u5de5\u59d3\u540d\u548c\u72c0\u614b\u9032\u884c\u7be9\u9078\u3002\n\n\n Call Task (\u901a\u8a71\u4efb\u52d9)\n \u667a\u80fd\u901a\u8a71\u4e2d\u7684\u500b\u5225\u5c08\u6848\u6216\u6d3b\u52d5\u901a\u8a71\u4efb\u52d9\u3002\n\n\n Call Transfer (\u901a\u8a71\u8f49\u79fb)\n \u4e00\u9805\u901a\u8a71\u529f\u80fd\uff0c\u5141\u8a31\u60a8\u5c07\u9032\u884c\u4e2d\u7684\u901a\u8a71\u8f49\u79fb\u7d66\u60a8\u5e33\u6236\u4e2d\u53ef\u7528\u7684\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u3001\u6a19\u7c64\u3001\u865b\u64ec\u865f\u78bc\u6216 PSTN \u96fb\u8a71\u865f\u78bc\u3002\u60a8\u53ef\u4ee5\u6839\u64da\u5ba2\u6236\u548c\u5c08\u54e1\u7684\u6700\u4f73\u504f\u597d\uff0c\u4f7f\u7528\u6696\u8f49\u79fb\u6216\u76f2\u8f49\u79fb\u3002\n\n\n Called Party (\u88ab\u53eb\u65b9)\n \u63a5\u807d\u96fb\u8a71\u7684\u7528\u6236\u6216\u8a2d\u5099\u3002\u88ab\u53eb\u65b9\u53ef\u80fd\u4e0d\u6b62\u4e00\u500b\u4eba\u6216\u8a2d\u5099\uff0c\u4f8b\u5982\u5728\u6703\u8b70\u901a\u8a71\u671f\u9593\u3002\n\n\n Caller ID (\u4f86\u96fb\u986f\u793a)\n \u54e1\u5de5\u9078\u64c7\u4e00\u500b\u96fb\u8a71\u865f\u78bc\uff0c\u5728\u4ed6\u5011\u64a5\u6253\u5916\u90e8\u96fb\u8a71\u548c\u7b2c\u4e09\u65b9\u7dda\u8def\u6642\u986f\u793a\u70ba\u4ed6\u5011\u7684\u865f\u78bc\u3002\u4e5f\u7a31\u70ba\u4e3b\u53eb\u7dda\u8def\u8b58\u5225 (CLI)\u3002\n\n\n Caller ID Allowlist (\u4f86\u96fb\u986f\u793a\u5141\u8a31\u5217\u8868)\n \u53ef\u4ee5\u5728\u64a5\u6253\u5916\u90e8\u96fb\u8a71\u6642\u4f7f\u7528\u865b\u64ec\u6216\u670d\u52d9\u865f\u78bc\u4f5c\u70ba\u5176\u4f86\u96fb\u986f\u793a\u7684\u54e1\u5de5\u5217\u8868\u3002\n\n\n Campaign Approver (\u6d3b\u52d5\u5be9\u6279\u8005)\n \u5177\u6709\u7ba1\u7406\u54e1\u3001\u7d93\u7406\u3001\u4e3b\u7ba1\u6216\u88ab\u6307\u6d3e\u5be9\u67e5\u548c\u6279\u51c6\u6d3b\u52d5\u7684\u81ea\u8a02\u89d2\u8272\u7684\u54e1\u5de5\u3002\u6b64\u5916\uff0c\u4ed6\u5011\u53ef\u4ee5\u5728\u5fc5\u8981\u6642\u62d2\u7d55\u3001\u6dfb\u52a0\u5099\u8a3b\u6216\u522a\u9664\u6d3b\u52d5\u3002\n\n\n Campaign Sent Statuses (\u6d3b\u52d5\u767c\u9001\u72c0\u614b)\n \u8acb\u53c3\u95b1\u5df2\u767c\u9001\u6d3b\u52d5\u3002\n\n\n Campaign Template (\u6d3b\u52d5\u7bc4\u672c)\n \u9810\u5148\u6e96\u5099\u597d\u7684\u8a0a\u606f\u5167\u5bb9\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u5ee3\u64ad SMS \u6d3b\u52d5\u4e2d\u4f7f\u7528\u6216\u63d2\u5165\u3002CINNOX \u8b93\u54e1\u5de5\u5efa\u7acb\u6216\u532f\u5165\u6d3b\u52d5\u7bc4\u672c\u3002\u4ed6\u5011\u7121\u9700\u5728\u6bcf\u6b21\u767c\u8d77\u6d3b\u52d5\u6642\u5f9e\u982d\u958b\u59cb\u7de8\u5beb\u8a0a\u606f\u3002\n\n\n Canned Responses (\u9810\u8a2d\u56de\u8986)\n \u91dd\u5c0d\u5e38\u898b\u554f\u984c\u7684\u9810\u5148\u5b9a\u7fa9\u7b54\u6848\u6216\u56de\u8986\u3002\u54e1\u5de5\u5c07\u56de\u8986\u6dfb\u52a0\u5230\u9810\u8a2d\u56de\u8986\u4e2d\u4e26\u5132\u5b58\uff0c\u7136\u5f8c\u5c07\u5176\u4f5c\u70ba\u5c0d\u8a2a\u5ba2\u548c\u540c\u4e8b\u7684\u804a\u5929\u53ca\u96fb\u5b50\u90f5\u4ef6\u7684\u56de\u8986\u3002\n\n\n Channel (\u6e20\u9053)\n \u8a2a\u5ba2\u548c\u5ba2\u6236\u806f\u7e6b\u54e1\u5de5\u4e26\u63d0\u51fa\u67e5\u8a62\u7684\u4e0d\u540c\u5165\u53e3\u9ede\u3002\u6e20\u9053\u53ef\u4ee5\u6307\u6a19\u7c64\u6216\u54e1\u5de5\u76ee\u9304\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\u3001\u865b\u64ec\u865f\u78bc\u6216\u5168\u901a\u8def\u3002\n\n\n Channel Custom Info (\u6e20\u9053\u81ea\u8a02\u8cc7\u8a0a)\n \u7528\u6236\u53ef\u4ee5\u6dfb\u52a0\u6e20\u9053\u57fa\u672c\u8cc7\u8a0a\u7684\u7a7a\u9593\uff0c\u4f8b\u5982\u516c\u53f8\u540d\u7a31\u3001\u9023\u7d50\u3001\u63cf\u8ff0\u7b49\u3002\n\n\n Channel Manager (\u6e20\u9053\u7ba1\u7406\u5668)\n CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u90e8\u5206\uff0c\u8b93\u7ba1\u7406\u54e1\u5efa\u7acb\u3001\u67e5\u770b\u3001\u7de8\u8f2f\u3001\u555f\u7528\u3001\u66ab\u505c\u6216\u522a\u9664\u6e20\u9053\u3002\n\n\n Chatbot (\u804a\u5929\u6a5f\u5668\u4eba)\n CINNOX \u5c07\u60a8\u7684\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408\u70ba\u76ee\u7684\u5730\uff0c\u652f\u63f4\u5ba2\u6236\u670d\u52d9\u548c\u92b7\u552e\u6210\u679c\u3002\u5728 CINNOX \u4e0a\u6dfb\u52a0\u60a8\u7684\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u4e26\u5c07\u5176\u7528\u4f5c\u76ee\u7684\u5730\uff0c\u8655\u7406\u8a2a\u5ba2\u5c0d\u60a8\u7684\u6a19\u7c64\u3001\u5168\u901a\u8def\u3001\u7db2\u9801\u9023\u7d50\u548c\u4e8c\u7dad\u78bc\u7684\u804a\u5929\u67e5\u8a62\u3002\n\n\n Chat Enquiry (\u804a\u5929\u67e5\u8a62)\n \u900f\u904e\u793e\u4ea4\u6e20\u9053\u63a5\u6536\u7684\u67e5\u8a62\uff0c\u5373 Messenger\u3001WhatsApp \u548c LINE \u6216\u76f4\u63a5\u8a0a\u606f\u3002\n\n\n Chat Language (\u804a\u5929\u8a9e\u8a00)\n \u5728\u5c08\u54e1\u7684\u804a\u5929\u5ba4\u5167\uff0c\u8a2a\u5ba2\u548c\u53e6\u4e00\u4f4d\u5c08\u54e1\u7684\u8a0a\u606f\u5c07\u88ab\u81ea\u52d5\u7ffb\u8b6f\u6210\u7684\u6307\u5b9a\u8a9e\u8a00\u3002\n\n\n Chat Report (\u804a\u5929\u5831\u544a)\n \u76e3\u63a7 CINNOX \u670d\u52d9\u4e2d\u767c\u9001\u548c\u63a5\u6536\u7684\u804a\u5929\u8a0a\u606f\u6578\u91cf\u4ee5\u53ca\u5171\u4eab\u7684\u5716\u7247\u3001\u5f71\u7247\u3001\u97f3\u8a0a\u548c\u5176\u4ed6\u6a94\u6848\u6578\u91cf\u7684\u5831\u544a\u3002\n\n\n Chat Transfer (\u804a\u5929\u8f49\u79fb)\n \u4e00\u9805\u804a\u5929\u529f\u80fd\uff0c\u5141\u8a31\u60a8\u5c07\u9032\u884c\u4e2d\u7684\u804a\u5929\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u6216\u6a19\u7c64\u3002\n\n\n Chat Translation (\u804a\u5929\u7ffb\u8b6f)\n \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u4fc3\u9032\u57fa\u65bc\u6587\u5b57\u7684\u5c0d\u8a71\u6216\u8a0a\u606f\u5f9e\u4e00\u7a2e\u8a9e\u8a00\u5230\u53e6\u4e00\u7a2e\u8a9e\u8a00\u7684\u5be6\u6642\u7ffb\u8b6f\u3002\n\n\n Chatroom (\u804a\u5929\u5ba4)\n CINNOX \u5de5\u4f5c\u5340\u4e2d\u7684\u9762\u677f\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u4e2d\u5411\u8a2a\u5ba2\u6216\u540c\u4e8b\u767c\u9001\u548c\u63a5\u6536\u5373\u6642\u8a0a\u606f\uff0c\u4e26\u5171\u4eab\u5716\u7247\u3001\u5f71\u7247\u3001\u6587\u4ef6\u3001\u8a9e\u97f3\u8a0a\u606f\u6216 SMS \u6587\u5b57\u7b49\u6a94\u6848\u3002\n\n\n CINNOX App (CINNOX \u61c9\u7528\u7a0b\u5f0f)\n \u8b93\u5177\u6709\u7ba1\u7406\u54e1\u548c\u5c08\u54e1\u89d2\u8272\u7684\u54e1\u5de5\u5b58\u53d6\u5176 CINNOX \u670d\u52d9\u3001\u4f7f\u7528\u5176\u5168\u9762\u7684\u901a\u8a71\u548c\u8a0a\u606f\u529f\u80fd\u4ee5\u53ca\u8655\u7406\u8a2a\u5ba2\u67e5\u8a62\u7684\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u3002\n\n\n CINNOX Bot (CINNOX \u6a5f\u5668\u4eba)\n CINNOX \u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u901a\u77e5\u54e1\u5de5\u670d\u52d9\u4e2d\u529f\u80fd\u6216\u914d\u7f6e\u7684\u66f4\u6539\u6216\u66f4\u65b0\u3002\n\n\n CINNOX Call (CINNOX \u901a\u8a71)\n \u4f86\u81ea CINNOX \u5c0f\u5de5\u5177\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\uff0c\u6216 CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u7684\u8a2a\u5ba2\u5c0d\u54e1\u5de5\u6216\u54e1\u5de5\u5c0d\u54e1\u5de5\u7684\u5165\u7ad9\u6216\u51fa\u7ad9\u901a\u8a71\u3002\n\n\n CINNOX Chrome Extension (CINNOX Chrome \u64f4\u5145\u529f\u80fd)\n \u7528\u65bc Chrome \u700f\u89bd\u5668\u7684\u8edf\u9ad4\uff0c\u64f4\u5c55 CINNOX \u7684\u4f7f\u7528\uff0c\u8b93\u60a8\u53ef\u4ee5\u76f4\u63a5\u5f9e\u6b63\u5728\u8655\u7406\u7684\u4efb\u4f55\u7db2\u9801\uff08\u4f8b\u5982 CRM\u3001Helpdesk\u3001\u92b7\u552e\u8edf\u9ad4\u548c\u5176\u4ed6\u7db2\u9801\uff09\u64a5\u6253\u548c\u63a5\u807d\u96fb\u8a71\u4ee5\u53ca\u767c\u9001 SMS\u3002\n\n\n CINNOX Dashboard (CINNOX \u63a7\u5236\u53f0)\n \u5177\u6709\u5168\u9762\u901a\u8a71\u548c\u8a0a\u606f\u529f\u80fd\u7684\u7db2\u9801\u4ecb\u9762\uff0c\u8b93\u54e1\u5de5\u8207\u5ba2\u6236\u548c\u540c\u4e8b\u6e9d\u901a\u3002\u5176\u7ba1\u7406\u54e1\u6709\u6b0a\u9650\u7ba1\u7406\u54e1\u5de5\u5e33\u6236\u89d2\u8272\u548c\u914d\u7f6e\u63d0\u4f9b\u5ba2\u6236\u670d\u52d9\u7684\u5165\u53e3\u9ede\u3002\n\n\n CINNOX Mail (CINNOX \u90f5\u4ef6)\n CINNOX \u7684\u9810\u8a2d\u90f5\u4ef6\u4f3a\u670d\u5668\u3002\u60a8\u53ef\u4ee5\u4f7f\u7528\u60a8\u504f\u597d\u7684 CINNOX \u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u56de\u8986\u5ba2\u6236\uff0c\u4f8b\u5982 email@cinnox.com\u3002\n\n\n CINNOX Q&A Bot (CINNOX Q&A \u6a5f\u5668\u4eba)\n \u7531 OpenAI AI \u5f15\u64ce\u652f\u63f4\u7684\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u5177\u6709\u53ef\u81ea\u8a02\u7684\u8cc7\u6599\u5eab\uff0c\u53ef\u81ea\u52d5\u56de\u8986\u67e5\u8a62\u804a\u5929\u5ba4\u4e2d\u7684\u804a\u5929\u67e5\u8a62\u3002\u7528\u65bc\u5167\u90e8\u6e2c\u8a66\uff0c\u5c08\u54e1\u53ef\u4ee5\u8207\u6b64\u804a\u5929\u6a5f\u5668\u4eba\u4e92\u52d5\u3002\n\n\n Claire.AI\n CINNOX \u7528\u65bc WhatsApp \u6e20\u9053\u7684 WhatsApp \u5546\u696d\u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546 (BSP) \u4e4b\u4e00\u3002\n\n\n Click-to-call (\u9ede\u64ca\u901a\u8a71)\n \u4e00\u9805 CINNOX \u5c0f\u5de5\u5177\u529f\u80fd\uff0c\u6bcf\u7576\u5ba2\u6236\u6216\u8a2a\u5ba2\u9ede\u64ca\u7db2\u9801\u7269\u4ef6\uff08\u5373\u6309\u9215\u3001\u6587\u5b57\u3001\u5716\u7247\u6216\u5716\u793a\uff09\u6642\uff0c\u81ea\u52d5\u547c\u53eb\u7279\u5b9a\u7684\u6a19\u7c64\u6216\u54e1\u5de5\u3002\n\n\n Click-to-chat (\u9ede\u64ca\u804a\u5929)\n \u4e00\u9805 CINNOX \u5c0f\u5de5\u5177\u529f\u80fd\uff0c\u6bcf\u7576\u5ba2\u6236\u6216\u8a2a\u5ba2\u9ede\u64ca\u7db2\u9801\u7269\u4ef6\uff08\u5373\u6309\u9215\u3001\u6587\u5b57\u3001\u5716\u7247\u6216\u5716\u793a\uff09\u6642\uff0c\u81ea\u52d5\u70ba\u7279\u5b9a\u7684\u6a19\u7c64\u6216\u54e1\u5de5\u555f\u52d5\u804a\u5929\u5ba4\u3002\n\n\n Close Active Enquiries (\u95dc\u9589\u6d3b\u8e8d\u67e5\u8a62)\n \u95dc\u9589\u5df2\u4e0d\u6d3b\u8e8d\u8d85\u904e 7 \u5929\u7684\u67e5\u8a62\u7684\u64cd\u4f5c\u3002\n\n\n Closed Enquiry (\u5df2\u95dc\u9589\u67e5\u8a62)\n \u8a2a\u5ba2\u6216\u5c08\u54e1\u900f\u904e\u95dc\u9589\u67e5\u8a62\u5ba4\u4e26\u78ba\u8a8d\u7d50\u675f\u5c0d\u8a71\u4f86\u89e3\u6c7a\u67e5\u8a62\u3002\n\n\n CMS\/e-Commerce Site Integration (CMS\/\u96fb\u5b50\u5546\u52d9\u7db2\u7ad9\u6574\u5408)\n CINNOX \u5c0f\u5de5\u5177\u80fd\u5920\u5b89\u88dd\u5728\u4f7f\u7528\u5167\u5bb9\u7ba1\u7406\u7cfb\u7d71 (CMS) \u6216\u96fb\u5b50\u5546\u52d9\u7db2\u7ad9\u5efa\u7acb\u5668\u5efa\u7acb\u7684\u7db2\u7ad9\u4e0a\u3002\n\n\n Company Information (\u516c\u53f8\u8cc7\u8a0a)\n CINNOX \u63a7\u5236\u53f0\u4e2d\u986f\u793a\u516c\u53f8\u63d0\u4f9b\u4e4b\u8a73\u7d30\u8cc7\u6599\u7684\u90e8\u5206\u3002\n\n\n Conditional Trigger (\u689d\u4ef6\u89f8\u767c\u5668)\n \u4e00\u7a2e\u5143\u6578\u64da\u6a19\u7c64\uff0c\u8b93\u7ba1\u7406\u54e1\u914d\u7f6e\u6a19\u7c64\u61c9\u5728\u7db2\u7ad9\u4e0a\u7684\u4f55\u8655\u89f8\u767c\u548c\u986f\u793a\u3002\n\n\n Conference Co-host (\u6703\u8b70\u5171\u540c\u4e3b\u6301\u4eba)\n \u7531\u4e3b\u6301\u4eba\u6307\u6d3e\u5354\u52a9\u5171\u540c\u4e3b\u6301\u548c\u63a8\u52d5\u901a\u8a71\u7684\u54e1\u5de5\u3002\n\n\n Conference Host (\u6703\u8b70\u4e3b\u6301\u4eba)\n \u5efa\u7acb\u6703\u8b70\u901a\u8a71\u7684\u54e1\u5de5\uff0c\u5177\u6709\u53c3\u8207\u8005\u6b0a\u9650\uff0c\u4e26\u5141\u8a31\u5c07\u53c3\u8207\u8005\u975c\u97f3\u3001\u5c07\u6240\u6709\u53c3\u8207\u8005\u975c\u97f3\u3001\u5c07\u53c3\u8207\u8005\u6649\u5347\u70ba\u5171\u540c\u4e3b\u6301\u4eba\u3001\u79fb\u9664\u548c\u5c01\u9396\u53c3\u8207\u8005\u4ee5\u53ca\u91cd\u65b0\u9080\u8acb\u88ab\u5c01\u9396\u7684\u53c3\u8207\u8005\u3002\n\n\n Conference Participants (\u6703\u8b70\u53c3\u8207\u8005)\n \u88ab\u9080\u8acb\u4e26\u52a0\u5165\u6703\u8b70\u901a\u8a71\u7684\u54e1\u5de5\uff08\u5305\u62ec\u4e3b\u6301\u4eba\u548c\u5171\u540c\u4e3b\u6301\u4eba\uff09\u548c\u8a2a\u5ba2\u3002\n\n\n Conference Report (\u6703\u8b70\u5831\u544a)\n \u76e3\u63a7 CINNOX \u670d\u52d9\u4e2d\u6240\u6709\u6703\u8b70\u901a\u8a71\u7684\u5831\u544a\u3002\n\n\n Contact Owner (\u806f\u7d61\u4eba\u64c1\u6709\u8005)\n \u5efa\u7acb\u4e26\u5c07\u5916\u90e8\u806f\u7d61\u4eba\u5132\u5b58\u5230\u806f\u7d61\u4eba\u5217\u8868\u4e2d\u7684\u54e1\u5de5\u3002\n\n\n Contact Sharing (\u806f\u7d61\u4eba\u5206\u4eab)\n \u8207\u5176\u4ed6\u54e1\u5de5\u5206\u4eab\u806f\u7d61\u4eba\u8a73\u7d30\u8cc7\u6599\u7684\u904e\u7a0b\u3002\n\n\n Contact Type (\u806f\u7d61\u4eba\u985e\u578b)\n \u4e00\u7a2e\u5916\u90e8\u806f\u7d61\u4eba\u5206\u985e\uff0c\u8b93 CINNOX \u54e1\u5de5\u5c07\u5916\u90e8\u806f\u7d61\u4eba\u5206\u985e\u70ba\u4ee5\u4e0b\u4efb\u4e00\u985e\u5225\uff1a\u6f5b\u5728\u5ba2\u6236\u3001\u6e96\u5ba2\u6236\u3001\u5ba2\u6236\u6216\u5176\u4ed6\u3002\n\n\n Custom Prompt (\u81ea\u8a02\u63d0\u793a)\n \u4f7f\u60a8\u80fd\u5920\u63d0\u4f9b\u4e0a\u4e0b\u6587\uff0c\u4e26\u5b9a\u7fa9\u804a\u5929\u6a5f\u5668\u4eba\u5728\u5f9e\u6578\u64da\u4f86\u6e90\u751f\u6210\u56de\u61c9\u6642\u6240\u9700\u7684\u8a9e\u6c23\u3001\u98a8\u683c\u3001\u5167\u5bb9\u985e\u578b\u548c\u884c\u70ba\u3002\n\n\n Custom Role (\u81ea\u8a02\u89d2\u8272)\n \u7531\u54e1\u5de5\u7ba1\u7406\u54e1\u5efa\u7acb\u7684\u7368\u7279 CINNOX \u7528\u6236\u89d2\u8272\u3002\u81ea\u8a02\u89d2\u8272\u53ef\u4ee5\u5177\u6709\u8207\u9810\u8a2d\u7528\u6236\u89d2\u8272\u4e0d\u540c\u7684\u6b0a\u9650\u3002\n\n\n Custom View (\u81ea\u8a02\u6aa2\u8996)\n \u81ea\u8a02\u6aa2\u8996\u662f\u5728\u67e5\u8a62\u8a73\u7d30\u5831\u544a\u4e2d\u5957\u7528\u4e86\u60a8\u7684\u9078\u64c7\u548c\u7be9\u9078\u689d\u4ef6\u7684\u6aa2\u8996\u526f\u672c\u3002\u81ea\u8a02\u6aa2\u8996\u53ef\u4ee5\u5132\u5b58\u60a8\u7684\u7be9\u9078\u689d\u4ef6\u3001\u6392\u5e8f\u6216\u9078\u64c7\uff0c\u800c\u4e0d\u6703\u66f4\u6539\u539f\u59cb\u6aa2\u8996\u3002\n\n\n D\n \n\n\n Data Access Level (\u6578\u64da\u5b58\u53d6\u7d1a\u5225)\n \u63d0\u4f9b\u7d66\u6578\u64da\u985e\u578b\u7684\u4e00\u7d44\u6b0a\u9650\u6216\u9650\u5236\u3002\u5728 CINNOX \u4e2d\uff0c\u6578\u64da\u5b58\u53d6\u7d1a\u5225\u8207\u6210\u54e1\u7684\u89d2\u8272\u76f8\u95dc\u806f\u3002\u4ee5\u4e0b\u662f\u9810\u8a2d\u7684\u6578\u64da\u5b58\u53d6\u7d1a\u5225\uff1a\u5b8c\u5168\u3001\u90e8\u9580\u3001\u5718\u968a\u548c\u53d7\u9650\u3002\n\n\n Data Encryption (\u6578\u64da\u52a0\u5bc6)\n \u5c07\u6578\u64da\u8f49\u63db\u70ba\u53e6\u4e00\u7a2e\u5f62\u5f0f\u7684\u904e\u7a0b\uff0c\u53ea\u6709\u64c1\u6709\u89e3\u5bc6\u91d1\u9470\u5b58\u53d6\u6b0a\u9650\u7684\u4eba\u624d\u80fd\u8b80\u53d6\u6578\u64da\u7684\u5167\u5bb9\u3002\n\n\n Data Source (\u6578\u64da\u4f86\u6e90)\n \u4f5c\u70ba\u8cc7\u8a0a\u7684\u96c6\u4e2d\u4e2d\u5fc3\u3002\u6578\u64da\u4f86\u6e90\u53ef\u4ee5\u662f\u60a8\u7d44\u7e54\u7684\u7522\u54c1\u548c\u670d\u52d9\u77e5\u8b58\u5eab\uff0c\u4f7f\u7d44\u7e54\uff08\u4f8b\u5982 CINNOX Q&A \u6a5f\u5668\u4eba\u548c\u610f\u5716\u6a5f\u5668\u4eba\uff09\u80fd\u5920\u6839\u64da\u67e5\u8a62\u4ee5\u7cbe\u78ba\u8cc7\u8a0a\u56de\u61c9\u3002\n\n\n Data Retention (\u6578\u64da\u4fdd\u7559)\n \u6839\u64da\u696d\u52d9\u9700\u6c42\u6216\u884c\u696d\u6a19\u6e96\u548c\u6cd5\u898f\u8a2d\u5b9a\uff0c\u5c07\u6578\u64da\u6216\u8a18\u9304\uff08\u4f8b\u5982\u5ba2\u6236\u6578\u64da\uff09\u5132\u5b58\u4e00\u6bb5\u6642\u9593\u7684\u904e\u7a0b\u3002CINNOX \u7684\u6578\u64da\u4fdd\u7559\u529f\u80fd\u8b93\u54e1\u5de5\u7ba1\u7406\u54e1\u5b9a\u671f\u5efa\u7acb\u670d\u52d9\u5167\u5132\u5b58\u6578\u64da\u7684\u5099\u4efd\uff0c\u4e26\u5c07\u5176\u79fb\u81f3\u5916\u90e8\uff08\u4f8b\u5982\u79fb\u81f3\u4ed6\u5011\u672c\u5730\u8a17\u7ba1\u7684\u4f3a\u670d\u5668\uff09\u3002\n\n\n Device Contacts (\u8a2d\u5099\u806f\u7d61\u4eba)\n \u60a8\u8a2d\u5099\u7684\u806f\u7d61\u4eba\u5217\u8868\u53ef\u4ee5\u4f7f\u7528 CINNOX \u61c9\u7528\u7a0b\u5f0f\u540c\u6b65\u5230\u60a8\u7684 CINNOX \u5e33\u6236\u3002\n\n\n Deleted Staff Member (\u5df2\u522a\u9664\u7684\u54e1\u5de5)\n \u5176\u5c0d CINNOX \u7684\u5b58\u53d6\u6b0a\u9650\u88ab\u7ba1\u7406\u54e1\u6c38\u4e45\u64a4\u92b7\u7684\u54e1\u5de5\u3002\u5df2\u522a\u9664\u7684\u54e1\u5de5\u4e0d\u518d\u8a08\u5165\u670d\u52d9\u53ef\u7528\u7684\u54e1\u5de5\u8a31\u53ef\u8b49\u4e2d\u3002\n\n\n Destination (\u76ee\u7684\u5730)\n \u6839\u64da\u76ee\u7684\u5730\u898f\u5247\u3001\u985e\u578b\u548c\u7aef\u9ede\uff0c\u53ef\u4ee5\u63a5\u807d\u4f86\u81ea CINNOX \u5c0f\u5de5\u5177\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\u3001\u865b\u64ec\u865f\u78bc\u6216\u5168\u901a\u8def\u7684\u67e5\u8a62\u7684\u500b\u4eba\u6216\u7fa4\u7d44\u3002\n\n\n Destination Endpoint (\u76ee\u7684\u5730\u7aef\u9ede)\n \u67e5\u8a62\u53ef\u4ee5\u88ab\u8def\u7531\u5230\u7684\u7279\u5b9a\u96fb\u8a71\u865f\u78bc\u3001\u96fb\u8a71\u7cfb\u7d71\u6216\u5c08\u54e1\u3002\u6839\u64da\u5176\u985e\u578b\uff0c\u4e00\u500b\u76ee\u7684\u5730\u6700\u591a\u53ef\u4ee5\u6709 10 \u500b\u7aef\u9ede\uff0c\u50b3\u5165\u67e5\u8a62\u53ef\u4ee5\u5ee3\u64ad\u5230\u9019\u4e9b\u7aef\u9ede\u3002\n\n\n Destination Rules (\u76ee\u7684\u5730\u898f\u5247)\n \u78ba\u5b9a\u76ee\u7684\u5730\u985e\u578b\u548c\u7aef\u9ede\u7684\u4e00\u7d44\u689d\u4ef6\u3002\n\n\n Destination Type (\u76ee\u7684\u5730\u985e\u578b)\n \u54e1\u5de5\u53ef\u4ee5\u63a5\u8d77\u67e5\u8a62\u7684\u65b9\u6cd5\u3002CINNOX \u63d0\u4f9b\u4ee5\u4e0b\u9078\u9805\uff1aPSTN \u96fb\u8a71\u3001SIP Trunk \u6216\u54e1\u5de5\u5217\u8868\u3002\n\n\n Dial Pad Call (\u64a5\u865f\u76e4\u901a\u8a71)\n \u54e1\u5de5\u4f7f\u7528 CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u64a5\u6253\u81f3\u56fa\u7db2\u6216\u6d41\u52d5\u96fb\u8a71\u865f\u78bc\u7684\u5916\u90e8\u901a\u8a71\u3002\n\n\n DID (Direct Inward Dialing) (\u76f4\u63a5\u64a5\u5165)\n \u4e00\u7a2e\u96fb\u8a71\u865f\u78bc\u985e\u578b\uff0c\u5141\u8a31\u4f86\u96fb\u8005\u806f\u7e6b\u516c\u53f8\u96fb\u8a71\u7cfb\u7d71\u4e2d\u7684\u7279\u5b9a\u5206\u6a5f\u6216\u4eba\u54e1\u3002\n\n\n Direct Call Enquiry (\u76f4\u63a5\u901a\u8a71\u67e5\u8a62)\n \u91dd\u5c0d\u7279\u5b9a\u54e1\u5de5\u7684\u901a\u8a71\u67e5\u8a62\u3002\u5b83\u5728\u67e5\u8a62\u4e2d\u5fc3\u986f\u793a\u70ba\u5e36\u6709\u5be6\u5fc3\u7da0\u8272\u5716\u793a\u3002\n\n\n Direct Chat Enquiry (\u76f4\u63a5\u804a\u5929\u67e5\u8a62)\n \u91dd\u5c0d\u7279\u5b9a\u54e1\u5de5\u7684\u804a\u5929\u67e5\u8a62\u3002\u5b83\u5728\u67e5\u8a62\u4e2d\u5fc3\u986f\u793a\u70ba\u5e36\u6709\u5be6\u5fc3\u85cd\u8272\u5716\u793a\u3002\n\n\n Directory (\u76ee\u9304)\n \u8a2a\u5ba2\u53ef\u4ee5\u4f7f\u7528 CINNOX \u5c0f\u5de5\u5177\u6253\u958b\u6216\u67e5\u770b\u7684\u53ef\u7528\u806f\u7d61\u9ede\u5217\u8868\u3002\u5b83\u53ef\u4ee5\u6307\u986f\u793a\u4e0d\u540c\u6a19\u7c64\u7684\u6a19\u7c64\u76ee\u9304\uff0c\u6216\u986f\u793a\u54e1\u5de5\u806f\u7d61\u4eba\u59d3\u540d\u7684\u54e1\u5de5\u76ee\u9304\u3002\n\n\n Domain Name (\u57df\u540d)\n CINNOX \u7684\u57df\u540d\u53ef\u4ee5\u662f cinnox.com \u6216 cinnox.cn\u3002\n\n\n Draft Campaigns (\u8349\u7a3f\u6d3b\u52d5)\n \u6d3b\u52d5\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u5217\u51fa\u8349\u7a3f\u3001\u5931\u6557\u548c\u672a\u6279\u51c6\u7684\u6d3b\u52d5\u7684\u8a73\u7d30\u8cc7\u8a0a\uff0c\u5982\u6d3b\u52d5\u540d\u7a31\u3001\u6e20\u9053\u3001\u54e1\u5de5\u767c\u9001\u8005\u7b49\u3002\n\n\n Dual-Tone Multi-Frequency (DTMF) (\u96d9\u97f3\u591a\u983b)\n \u7528\u65bc\u6536\u96c6 IVR \u9078\u55ae\u56de\u61c9\u7684\u6309\u9375\u5f0f\u96fb\u8a71\u9375\u76e4\u3002\n\n\n Duplicate submitted campaign (\u8907\u88fd\u5df2\u63d0\u4ea4\u6d3b\u52d5)\n \u8907\u88fd\u73fe\u6709\u6d3b\u52d5\u3002\u5c07\u5efa\u7acb\u4e00\u500b\u5305\u542b\u5f9e\u539f\u59cb\u6d3b\u52d5\u8907\u88fd\u7684\u6240\u6709\u8a73\u7d30\u8cc7\u8a0a\u7684\u6d3b\u52d5\u526f\u672c\u3002\n\n\n Dynamic Weblink Domain (\u52d5\u614b\u7db2\u9801\u9023\u7d50\u7db2\u57df)\n CINNOX \u63d0\u4f9b\u5e36\u6709 .com \u548c .cn \u57df\u540d\u7684\u6a19\u7c64\u548c\u54e1\u5de5\u7db2\u9801\u9023\u7d50\uff0c\u9019\u6700\u9069\u5408\u4e2d\u570b\u5927\u9678\u5167\u5916\u7684\u8a2a\u5ba2\u548c\u5ba2\u6236\u3002\n\n\n E\n \n\n\n Edit Message (\u7de8\u8f2f\u8a0a\u606f)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u5728\u4e94\u5206\u9418\u5167\u7de8\u8f2f\u4ed6\u5011\u5148\u524d\u767c\u5e03\u7684\u8a0a\u606f\u3002\n\n\n Email Bcc (\u96fb\u5b50\u90f5\u4ef6\u5bc6\u4ef6\u526f\u672c)\n Bcc \u4ee3\u8868\u5bc6\u4ef6\u526f\u672c\uff0c\u5176\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u4e0d\u6703\u986f\u793a\u5728\u6536\u4ef6\u4eba\u6a19\u982d\u4e2d\uff0c\u4e26\u4e14\u6703\u6536\u5230\u96fb\u5b50\u90f5\u4ef6\u7684\u526f\u672c\u3002\n\n\n Email Cc (\u96fb\u5b50\u90f5\u4ef6\u526f\u672c)\n Cc \u4ee3\u8868\u526f\u672c\uff0c\u5176\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u986f\u793a\u5728 cc \u6a19\u982d\u4e2d\uff0c\u4e26\u4e14\u6703\u6536\u5230\u96fb\u5b50\u90f5\u4ef6\u7684\u526f\u672c\u3002\n\n\n Email Channel (\u96fb\u5b50\u90f5\u4ef6\u6e20\u9053)\n \u900f\u904e\u90f5\u4ef6\u8f49\u767c\u7d81\u5b9a\u5230 CINNOX \u670d\u52d9\u7684\u96fb\u5b50\u90f5\u4ef6\u3002CINNOX \u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176\u5de5\u4f5c\u5340\u8655\u7406\u5ba2\u6236\u96fb\u5b50\u90f5\u4ef6\uff0c\u4f5c\u70ba\u5168\u901a\u8def\u67e5\u8a62\u3002\u60a8\u53ef\u4ee5\u5728 CINNOX \u4e0a\u9023\u63a5\u60a8\u7684 Gmail\u3001Outlook \u6216\u5176\u4ed6\u96fb\u5b50\u90f5\u4ef6\u3002\n\n\n Email Engagement (\u96fb\u5b50\u90f5\u4ef6\u4e92\u52d5)\n \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u5141\u8a31\u54e1\u5de5\u4f7f\u7528\u96fb\u5b50\u90f5\u4ef6\u6e20\u9053\u7684\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\u4f5c\u70ba\u767c\u9001\u8005\u5730\u5740\uff0c\u8207\u5176\u806f\u7d61\u4eba\u767c\u8d77\u96fb\u5b50\u90f5\u4ef6\u5c0d\u8a71\uff0c\u4e26\u70ba\u4ed6\u5011\u958b\u555f\u96fb\u5b50\u90f5\u4ef6\u67e5\u8a62\u3002\n\n\n Email Enquiry (\u96fb\u5b50\u90f5\u4ef6\u67e5\u8a62)\n \u900f\u904e\u96fb\u5b50\u90f5\u4ef6\u63a5\u6536\u7684\u67e5\u8a62\u3002\n\n\n Email Signature (\u96fb\u5b50\u90f5\u4ef6\u7c3d\u540d)\n \u4f86\u81ea\u96fb\u5b50\u90f5\u4ef6\u767c\u9001\u8005\u7684\u500b\u4eba\u5316\u8cc7\u8a0a\u5340\u584a\uff0c\u81ea\u52d5\u9644\u52a0\u5728\u96fb\u5b50\u90f5\u4ef6\u8a0a\u606f\u7684\u5e95\u90e8\u3002\n\n\n Emma Global\n CINNOX \u7528\u65bc WhatsApp \u6e20\u9053\u7684 WhatsApp \u5546\u696d\u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546 (BSP) \u4e4b\u4e00\u3002\n\n\n Emoji (\u8868\u60c5\u7b26\u865f)\n \u5728\u6587\u5b57\u6216\u804a\u5929\u8a0a\u606f\u4e2d\u5e38\u7528\u4f86\u8868\u9054\u60c5\u611f\u6216\u60f3\u6cd5\u7684\u5c0f\u5716\u7247\u6216\u5716\u793a\u3002\n\n\n End Prompt (\u7d50\u675f\u63d0\u793a)\n \u5728\u901a\u8a71\u7d50\u675f\u524d\u64ad\u653e\u7684\u7d50\u675f\u554f\u5019\u8a9e\u3002\n\n\n Engagement Activity (\u4e92\u52d5\u6d3b\u52d5)\n \u54e1\u5de5\u5411\u5916\u90e8\u806f\u7d61\u4eba\u64a5\u6253\u548c\u767c\u9001\u7684\u6240\u6709\u5916\u90e8\u901a\u8a71\u3001SMS \u548c\u96fb\u5b50\u90f5\u4ef6\u7684\u5217\u8868\u3002\u60a8\u53ef\u4ee5\u5728\u806f\u7d61\u4eba\u7684\u500b\u4eba\u8cc7\u6599\u8a73\u7d30\u8cc7\u8a0a\u4e2d\u627e\u5230\u8a72\u5217\u8868\u3002\n\n\n Engagement Binding (\u4e92\u52d5\u7d81\u5b9a)\n \u7576\u555f\u7528\u4e92\u52d5\u6a21\u5f0f\u6642\uff0c\u5728\u8a2a\u5ba2\u548c\u54e1\u5de5\u4e4b\u9593\u5efa\u7acb\u7684\u95dc\u4fc2\u3002\n\n\n Engagement Binding List (\u4e92\u52d5\u7d81\u5b9a\u5217\u8868)\n \u806f\u7d61\u4eba\u53ca\u5176\u5404\u81ea\u8207\u4e4b\u6709\u4e92\u52d5\u7d81\u5b9a\u7684\u54e1\u5de5\u7684\u5217\u8868\u3002\n\n\n Enquiry Centre (\u67e5\u8a62\u4e2d\u5fc3)\n CINNOX \u63a7\u5236\u53f0\u4e2d\u5217\u51fa\u54e1\u5de5\u958b\u555f\u548c\u932f\u5931\u67e5\u8a62\u7684\u90e8\u5206\u3002\u5b83\u9084\u5141\u8a31\u54e1\u5de5\u986f\u793a\u6216\u96b1\u85cf\u5176\u5de5\u4f5c\u5340\u7684\u67e5\u8a62\u9762\u677f\u3002\n\n\n Enquiry History (\u67e5\u8a62\u8a18\u9304)\n \u4f86\u81ea\u8a2a\u5ba2\u6216\u5916\u90e8\u806f\u7d61\u4eba\u7684\u6240\u6709\u9032\u884c\u4e2d\u548c\u5df2\u95dc\u9589\u67e5\u8a62\u7684\u5217\u8868\u3002\u9019\u53ef\u4ee5\u5728\u8a2a\u5ba2\u7684\u500b\u4eba\u8cc7\u6599\u8a73\u7d30\u8cc7\u8a0a\u4e2d\u627e\u5230\u3002\n\n\n Enquiry Label (\u67e5\u8a62\u6a19\u7c64)\n \u7531\u54e1\u5de5\u624b\u52d5\u5efa\u7acb\u4e26\u7531 AI \u5f15\u64ce\u751f\u6210\u7684\u6a19\u7c64\uff0c\u7528\u65bc\u6839\u64da\u5c0d\u8a71\u5c0d\u67e5\u8a62\u9032\u884c\u5206\u985e\u548c\u7d44\u7e54\u3002\n\n\n Enquiry Overview (\u67e5\u8a62\u6982\u89bd)\n CINNOX \u4e2d\u7684\u4e00\u500b\u4ecb\u9762\uff0c\u8b93\u7ba1\u7406\u54e1\u5feb\u901f\u700f\u89bd\u5176\u958b\u555f\u4e2d\u3001\u8655\u7406\u4e2d\u548c\u932f\u5931\u7684\u67e5\u8a62\u3002\n\n\n Enquiry Owner (\u67e5\u8a62\u64c1\u6709\u8005)\n \u6307\u63a5\u8d77\u958b\u555f\u67e5\u8a62\u7684\u5c08\u54e1\u3002\u64c1\u6709\u8005\u53ef\u4ee5\u6dfb\u52a0\u548c\u522a\u9664\u804a\u5929\u5ba4\u4e2d\u7684\u53e6\u4e00\u4f4d\u54e1\u5de5\u3001\u555f\u52d5\u7fa4\u7d44\u901a\u8a71\u6216\u5c07\u67e5\u8a62\u8f49\u79fb\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u6216\u5718\u968a\u3002\n\n\n Enquiry Panel (\u67e5\u8a62\u9762\u677f)\n CINNOX \u5de5\u4f5c\u5340\u4e2d\u986f\u793a\u5c08\u54e1\u958b\u555f\u67e5\u8a62\u7684\u9762\u677f\u3002\n\n\n Enquiry Report (\u67e5\u8a62\u5831\u544a)\n \u76e3\u63a7\u8a2a\u5ba2\u67e5\u8a62\u7684\u5831\u544a\u3002\u5176\u6982\u89bd\u90e8\u5206\u986f\u793a\u67e5\u8a62\u7684\u76f8\u61c9\u72c0\u614b\uff0c\u800c\u8a73\u7d30\u5831\u544a\u90e8\u5206\u63d0\u4f9b\u5df2\u95dc\u9589\u67e5\u8a62\u7684\u8a73\u7d30\u8cc7\u6599\u3002\n\n\n Enquiry Transfer (\u67e5\u8a62\u8f49\u79fb)\n \u5c07\u9032\u884c\u4e2d\u7684\u804a\u5929\u6216\u901a\u8a71\u67e5\u8a62\u79fb\u4ea4\u7d66\u53e6\u4e00\u4f4d\u5c08\u54e1\u6216\u4e00\u7d44\u5c08\u54e1\u3002\n\n\n Error Prompt (\u932f\u8aa4\u63d0\u793a)\n \u5982\u679c\u8a2a\u5ba2\u6309\u932f\u9375\uff0c\u6216\u8005\u8a2a\u5ba2\u5728\u8d85\u6642\u524d\u672a\u6309\u4efb\u4f55\u9375\uff0c\u5c07\u64ad\u653e\u932f\u8aa4\u63d0\u793a\u3002\n\n\n Extension Number (\u5206\u6a5f\u865f\u78bc)\n \u5206\u914d\u7d66\u6bcf\u4f4d\u54e1\u5de5\u7684\u7368\u7279\u4e09\u5230\u516d\u4f4d\u6578\u5167\u90e8\u865f\u78bc\uff0c\u4ee5\u4fbf\u4ed6\u5011\u53ef\u4ee5\u8f15\u9b06\u4e92\u76f8\u806f\u7e6b\u3002\n\n\n External Contacts (\u5916\u90e8\u806f\u7d61\u4eba)\n \u54e1\u5de5\u7d44\u7e54\u5916\u90e8\u7684\u4eba\u54e1\uff0c\u4f8b\u5982\u6f5b\u5728\u5ba2\u6236\u3001\u6e96\u5ba2\u6236\u548c\u5ba2\u6236\u3002\n\n\n External Contact Custom field (\u5916\u90e8\u806f\u7d61\u4eba\u81ea\u8a02\u6b04\u4f4d)\n \u7531\u54e1\u5de5\u5728\u5176 CINNOX \u670d\u52d9\u4e2d\u5b9a\u7fa9\u7684\u81ea\u8a02\u6b04\u4f4d\u3002\u5efa\u7acb\u7684\u81ea\u8a02\u6b04\u4f4d\u5c07\u986f\u793a\u5728\u5916\u90e8\u806f\u7d61\u4eba\u4e2d\uff0c\u4e26\u53ef\u7528\u65bc\u8a2a\u5ba2\u8868\u683c\uff08\u804a\u5929\u524d\u548c\u96e2\u7dda\u8868\u683c\uff09\u3002\n\n\n External Contact Label (\u5916\u90e8\u806f\u7d61\u4eba\u6a19\u7c64)\n \u7531\u54e1\u5de5\u624b\u52d5\u5efa\u7acb\u4e26\u7531 AI \u5f15\u64ce\u751f\u6210\u7684\u6a19\u7c64\uff0c\u7528\u65bc\u5c0d\u5916\u90e8\u806f\u7d61\u4eba\u7684\u91cd\u8981\u6027\u53ca\u5176\u8207\u696d\u52d9\u7684\u76f8\u95dc\u6027\u9032\u884c\u5206\u985e\u548c\u7d44\u7e54\u3002\n\n\n F\n \n\n\n Facebook Channel (Facebook \u6e20\u9053)\n \u9023\u7d50\u5230 CINNOX \u670d\u52d9\u7684 Facebook \u5c08\u9801\u3002CINNOX \u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176\u5de5\u4f5c\u5340\u8655\u7406\u4f86\u81ea\u5c08\u9801 Facebook Messenger \u7684\u8a0a\u606f\uff0c\u4f5c\u70ba\u5168\u901a\u8def\u67e5\u8a62\u3002\n\n\n Feedback Form (\u610f\u898b\u53cd\u994b\u8868\u683c)\n CINNOX \u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u8868\u683c\uff0c\u8b93\u54e1\u5de5\u5831\u544a\u554f\u984c\u6216\u5206\u4eab\u4ed6\u5011\u4f7f\u7528 CINNOX \u7684\u9ad4\u9a57\u3002\n\n\n File Sharing (\u6a94\u6848\u5206\u4eab)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u548c\u8a2a\u5ba2\u767c\u9001\u6216\u5206\u4eab\u5716\u7247\u3001\u5f71\u7247\u3001\u6587\u4ef6\u6216\u8a9e\u97f3\u8a0a\u606f\u3002\n\n\n First Response Time (FRT) (\u9996\u6b21\u56de\u61c9\u6642\u9593)\n \u6307\u54e1\u5de5\u56de\u61c9\u67e5\u8a62\u6240\u9700\u7684\u6642\u9593\u3002CINNOX \u6839\u64da\u54e1\u5de5\u8655\u7406\u67e5\u8a62\u7684\u56de\u61c9\u6642\u9593\uff0c\u63d0\u4f9b\u6bcf\u4f4d\u54e1\u5de5\u7684\u5e73\u5747 FRT\u3002\n\n\n First-Time Visitor (\u9996\u6b21\u8a2a\u5ba2)\n \u9996\u6b21\u9020\u8a2a CINNOX \u7528\u6236\u7db2\u7ad9\u4e26\u4f7f\u7528 CINNOX\uff08\u5373\u767c\u9001\u67e5\u8a62\uff09\u7684\u7d42\u7aef\u7528\u6236\u3002\n\n\n Fixed Order Distribution (\u56fa\u5b9a\u9806\u5e8f\u5206\u914d)\n \u670d\u52d9\u7fa4\u7d44\u4e2d\u7684\u6240\u6709\u53ef\u7528\u5c08\u54e1\u6309\u7167\u8a2d\u5b9a\u7684\u9806\u5e8f\u9010\u4e00\u6536\u5230\u50b3\u5165\u67e5\u8a62\u7684\u63d0\u9192\u3002\u7b2c\u4e00\u500b\u63a5\u8d77\u67e5\u8a62\u7684\u5c08\u54e1\u5c07\u8655\u7406\u8a2a\u5ba2\u7684\u67e5\u8a62\u3002\n\n\n Followed-up Enquiry (\u8ddf\u9032\u4e2d\u67e5\u8a62)\n \u54e1\u5de5\u900f\u904e\u56de\u96fb\u6216\u56de\u8986\u8a0a\u606f\u91cd\u65b0\u8655\u7406\u7684\u932f\u5931\u67e5\u8a62\u3002\n\n\n Forward Message (\u8f49\u767c\u8a0a\u606f)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u5c07\u8a0a\u606f\u548c\u5a92\u9ad4\u6a94\u6848\u8f49\u767c\u5230\u53e6\u4e00\u500b\u804a\u5929\u5ba4\u3002\n\n\n G\n \n\n\n General Chatbot (\u4e00\u822c\u804a\u5929\u6a5f\u5668\u4eba)\n \u9019\u662f\u9023\u63a5\u4efb\u4f55\u804a\u5929\u6a5f\u5668\u4eba\u5e73\u53f0\u5230 CINNOX \u7684\u53e6\u4e00\u7a2e\u65b9\u6cd5\uff0c\u6709\u5225\u65bc Microsoft QnA Maker \u548c Google Dialogflow\uff0c\u9075\u5faa POST \u65b9\u6cd5\u6574\u5408\u6b65\u9a5f\u3002\n\n\n General Message Type (\u4e00\u822c\u8a0a\u606f\u985e\u578b)\n \u9019\u662f CINNOX \u4e2d\u7684\u4e00\u7a2e\u9032\u968e\u8a0a\u606f\u985e\u578b\u3002\u4e00\u822c\u8a0a\u606f\u662f\u5e36\u6709\u63cf\u8ff0\u548c\u9644\u4ef6\u4f46\u6c92\u6709\u6309\u9215\u7684\u7d14\u6587\u5b57\u3002\n\n\n Greeting Prompt (\u554f\u5019\u63d0\u793a)\n \u7d66\u4f86\u96fb\u8005\u7684\u6b61\u8fce\u8a0a\u606f\u63d0\u793a\uff08\u4f8b\u5982\u300c\u60a8\u597d\uff0c\u611f\u8b1d\u60a8\u81f4\u96fb ABC \u516c\u53f8\uff0c\u5ba2\u6236\u670d\u52d9\u662f\u6211\u5011\u7684\u9996\u8981\u4efb\u52d9\u3002\u300d\uff09\n\n\n H\n \n\n\n Handling Enquiry (\u8655\u7406\u4e2d\u67e5\u8a62)\n \u88ab\u5206\u985e\u70ba\u9032\u884c\u4e2d\u6216\u8ddf\u9032\u4e2d\u7684\u67e5\u8a62\u3002\n\n\n Help Centre (\u5e6b\u52a9\u4e2d\u5fc3)\n \u4e00\u500b\u7db2\u9801\u5165\u53e3\u7db2\u7ad9\uff0c\u5305\u542b\u5168\u9762\u7684\u6307\u5357\u3001\u7248\u672c\u767c\u884c\u8aaa\u660e\u3001\u6280\u8853\u6587\u4ef6\u8207\u8cc7\u6e90\u4ee5\u53ca\u5e38\u898b\u554f\u984c (FAQ)\uff0c\u5e6b\u52a9\u54e1\u5de5\u958b\u59cb\u4f7f\u7528 CINNOX\u3002\n\n\n Hide Chat Room (\u96b1\u85cf\u804a\u5929\u5ba4)\n \u96b1\u85cf\u4e0d\u6d3b\u8e8d\u7684\u804a\u5929\u5ba4\uff0c\u4f7f\u5de5\u4f5c\u5340\u7684\u6700\u8fd1\u5217\u8868\u6574\u6f54\u6709\u5e8f\u3002\u804a\u5929\u5ba4\u53ca\u5176\u5c0d\u8a71\u5c07\u88ab\u96b1\u85cf\uff0c\u4f46\u4ecd\u53ef\u641c\u5c0b\u3002\u60a8\u53ef\u4ee5\u96a8\u6642\u53d6\u6d88\u96b1\u85cf\u804a\u5929\u5ba4\u3002\n\n\n Home Dashboard (\u4e3b\u9801\u63a7\u5236\u53f0)\n \u60a8\u7684\u670d\u52d9\u548c\u54e1\u5de5\u95dc\u9375\u7e3e\u6548\u7684\u8996\u89ba\u5316\u8868\u793a\u3002\u5b83\u63d0\u4f9b\u5716\u8868\u548c\u7d71\u8a08\u6578\u64da\uff0c\u8b93\u60a8\u4e00\u76ee\u4e86\u7136\u5730\u4e86\u89e3\u54e1\u5de5\u7e3e\u6548\u3002\n\n\n I\n \n\n\n IDD Termination (IDD \u7d42\u6b62)\n \u7279\u5225\u6307\u7d42\u6b62\u570b\u969b\u901a\u8a71\u7684\u904e\u7a0b\u3002\u63db\u53e5\u8a71\u8aaa\uff0c\u5b83\u6307\u5c07\u5728\u4e00\u500b\u570b\u5bb6\u767c\u8d77\u4e26\u5728\u53e6\u4e00\u500b\u570b\u5bb6\u7d42\u6b62\u7684\u901a\u8a71\u9032\u884c\u8def\u7531\u3002\n\n\n Image Preview (\u5716\u7247\u9810\u89bd)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u67e5\u770b\u5e36\u6709\u5716\u7247\u3001\u6a19\u984c\u3001\u63cf\u8ff0\u7b49\u7684\u9023\u7d50\uff0c\u4ee5\u63d0\u4f9b\u4e0a\u4e0b\u6587\u8cc7\u8a0a\u3002\n\n\n Inbound SMS (\u5165\u7ad9 SMS)\n \u6307\u900f\u904e CINNOX \u5f9e\u60a8\u7684\u5ba2\u6236\u63a5\u6536\u7684 SMS\u3002\u900f\u904e\u5728 SMS \u5831\u544a\u4e2d\u9078\u64c7\u300c\u5165\u7ad9\u300d\u4f5c\u70ba\u4f86\u6e90\uff0c\u6216\u900f\u904e\u4f7f\u7528 CINNOX \u958b\u653e API \u8a02\u95b1\u5165\u7ad9 SMS \u4e8b\u4ef6\uff0c\u67e5\u770b\u5176\u8a73\u7d30\u8cc7\u6599\u3002\n\n\n Installation Code (\u5b89\u88dd\u4ee3\u78bc)\n \u4e00\u5c0f\u6bb5\u7a0b\u5f0f\u78bc\uff0c\u53ef\u5f9e CINNOX \u63a7\u5236\u53f0\u8907\u88fd\u4e26\u8cbc\u4e0a\u5230\u7db2\u7ad9\u7684 HTML \u4ee3\u78bc\u4e2d\u3002\u5b89\u88dd\u4ee3\u78bc\u5f8c\uff0cCINNOX \u5c0f\u5de5\u5177\u5c07\u51fa\u73fe\u5728\u7db2\u7ad9\u53f3\u4e0b\u89d2\u3002\n\n\n Instant Conference (\u5373\u6642\u6703\u8b70)\n \u6b64\u6703\u8b70\u985e\u578b\u8b93\u54e1\u5de5\u5373\u6642\u5efa\u7acb\u6703\u8b70\u901a\u8a71\uff0c\u4e26\u5728\u9032\u884c\u4e2d\u7684\u901a\u8a71\u4e2d\u9080\u8acb\u53c3\u8207\u8005\u3002\n\n\n Intermediary Number (\u4e2d\u4ecb\u865f\u78bc)\n \u7528\u65bc\u64a5\u6253\u96fb\u8a71\u7684\u865f\u78bc\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Intermediary Number Country (\u4e2d\u4ecb\u865f\u78bc\u570b\u5bb6)\n \u4e2d\u4ecb\u865f\u78bc\u7684\u4f4d\u7f6e\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Intermediary Number Type (\u4e2d\u4ecb\u865f\u78bc\u985e\u578b)\n \u4e2d\u4ecb\u865f\u78bc\u985e\u578b\u53ef\u80fd\u662f\uff1a* \u865b\u64ec\u865f\u78bc\u985e\u578b\u540d\u7a31\uff08\u514d\u8cbb\u96fb\u8a71\u6216\u672c\u5730\uff09* \u670d\u52d9\u865f\u78bc * \u500b\u4eba\u865f\u78bc\u3002\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Internal Contacts (\u5167\u90e8\u806f\u7d61\u4eba)\n \u54e1\u5de5\u7d44\u7e54\u5167\u90e8\u7684\u4eba\u54e1\u3002\n\n\n Invoice (\u767c\u7968)\n \u5305\u542b\u8a02\u95b1\u8a73\u7d30\u8cc7\u6599\u548c\u4f7f\u7528\u8cbb\u7528\u7684 PDF \u6a94\u6848\uff0c\u4ee5\u53ca\u6bcf\u6708\u5230\u671f\u7684\u7d50\u7b97\u55ae\u3002\n\n\n Interactive Voice Response (IVR) (\u4e92\u52d5\u5f0f\u8a9e\u97f3\u61c9\u7b54)\n \u4e00\u7a2e\u8a9e\u97f3\u7cfb\u7d71\uff0c\u900f\u904e\u9810\u5148\u9304\u88fd\u7684\u97f3\u8a0a\u8207\u8a2a\u5ba2\u4e92\u52d5\uff0c\u5f9e\u8a2a\u5ba2\u7684\u6309\u9375\u6536\u96c6\u8cc7\u8a0a\uff0c\u4e26\u5c07\u4ed6\u5011\u8def\u7531\u5230\u6b63\u78ba\u7684\u5c08\u54e1\u3002\n\n\n IVR Menu (IVR \u9078\u55ae)\n \u7528\u65bc\u5728\u4f86\u96fb\u8005\u8207\u771f\u4eba\u63a5\u901a\u4e4b\u524d\uff0c\u5411\u4ed6\u5011\u63d0\u4f9b\u4e00\u7cfb\u5217\u9078\u9805\uff0c\u4ee5\u4fbf\u5c07\u4ed6\u5011\u8def\u7531\u5230\u6b63\u78ba\u7684\u5c08\u54e1\u6216\u90e8\u9580\u3002\n\n\n J\n \n\n\n Join Enquiry (\u52a0\u5165\u67e5\u8a62)\n \u5728\u76e3\u63a7\u5c08\u54e1\u8207\u8a2a\u5ba2\u4e4b\u9593\u7684\u67e5\u8a62\u5c0d\u8a71\u6642\uff0c\u7ba1\u7406\u54e1\u53ef\u4ee5\u52a0\u5165\u5c0d\u8a71\u4ee5\u5e6b\u52a9\u5c08\u54e1\u89e3\u6c7a\u8a2a\u5ba2\u7684\u554f\u984c\u3002\n\n\n K\n \n\n\n Keypress Prompt (\u6309\u9375\u63d0\u793a)\n \u4f9b\u5ba2\u6236\u9075\u5faa\u7684\u6307\u793a\u63d0\u793a\uff08\u4f8b\u5982\u300c\u8207\u92b7\u552e\u4ee3\u8868\u901a\u8a71\u8acb\u6309 1\u3002\u806f\u7e6b\u5e33\u52d9\u90e8\u9580\u8acb\u6309 2\u3002\u5982\u9700\u6280\u8853\u652f\u63f4\u8acb\u6309 3\u2026\u300d\uff09\n\n\n L\n \n\n\n Labels (\u6a19\u7c64)\n \u54e1\u5de5\u53ef\u4ee5\u7528\u4f86\u70ba\u67e5\u8a62\u6216\u806f\u7d61\u4eba\u6dfb\u52a0\u66f4\u591a\u4e0a\u4e0b\u6587\u548c\u9032\u884c\u5206\u985e\u7684\u55ae\u5b57\u6216\u55ae\u5b57\u7d44\u5408\u3002\n\n\n Link Preview (\u9023\u7d50\u9810\u89bd)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u67e5\u770b\u5e36\u6709\u5716\u7247\u3001\u6a19\u984c\u3001\u63cf\u8ff0\u7b49\u7684\u9023\u7d50\uff0c\u4ee5\u63d0\u4f9b\u4e0a\u4e0b\u6587\u8cc7\u8a0a\u3002\n\n\n Local Number (\u672c\u5730\u865f\u78bc)\n \u4e00\u7a2e\u96fb\u8a71\u670d\u52d9\uff0c\u8b93\u8a2a\u5ba2\u900f\u904e\u64a5\u6253\u7279\u5b9a\u7684\u672c\u5730\u96fb\u8a71\u865f\u78bc\u76f4\u63a5\u806f\u7e6b\u4f01\u696d\u3002\u4e5f\u7a31\u70ba\u76f4\u63a5\u64a5\u5165 (DID) \u865f\u78bc\u3002\n\n\n Loopback Enquiry Transfer (\u74b0\u56de\u67e5\u8a62\u8f49\u79fb)\n \u5141\u8a31\u60a8\u5feb\u901f\u5730\u5c07\u9032\u884c\u4e2d\u7684\u804a\u5929\u67e5\u8a62\u50b3\u905e\u7d66\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u6216\u6a19\u7c64\u3002\u6b64\u8f49\u79fb\u5373\u6642\u767c\u751f\uff0c\u4e26\u78ba\u4fdd\u67e5\u8a62\u7684\u6709\u6548\u8655\u7406\u3002\u5982\u679c\u88ab\u6307\u6d3e\u7684\u5c08\u54e1\u6216\u6a19\u7c64\u6c92\u6709\u56de\u61c9\uff0c\u67e5\u8a62\u5c07\u8fd4\u56de\u7d66\u60a8\u4ee5\u63d0\u4f9b\u9032\u4e00\u6b65\u5354\u52a9\u3002\n\n\n M\n \n\n\n Marketplace (\u5e02\u5834)\n \u7528\u65bc\u5347\u7d1a\u60a8\u76ee\u524d CINNOX \u8a02\u95b1\u7684\u54e1\u5de5\u8a31\u53ef\u8b49\u548c\u8a08\u5283\u7684\u5e73\u53f0\u3002\n\n\n Markdown Syntax (Markdown \u8a9e\u6cd5)\n CINNOX \u652f\u63f4\u7684\u683c\u5f0f\u5316\u5143\u7d20\uff0c\u4f8b\u5982\u6a19\u984c\u3001\u5217\u8868\u3001\u7c97\u9ad4\u548c\u659c\u9ad4\u6587\u5b57\u3001\u9023\u7d50\u3001\u5716\u7247\u548c\u7a0b\u5f0f\u78bc\u5340\u584a\u3002\n\n\n Manage Device (\u7ba1\u7406\u8a2d\u5099)\n \u300c\u6211\u7684\u5e33\u6236\u300d\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u8b93\u54e1\u5de5\u6aa2\u8996\u548c\u7ba1\u7406\u5176 CINNOX \u670d\u52d9\u76ee\u524d\u767b\u5165\u7684\u6240\u6709\u8a2d\u5099\u548c\u700f\u89bd\u5668\u3002\n\n\n Member's Copy message (\u6210\u54e1\u8907\u88fd\u8a0a\u606f)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u8907\u88fd\u804a\u5929\u5ba4\u4e2d\u5df2\u767c\u5e03\u7684\u8a0a\u606f\u3002\n\n\n Menu Routing Numbers (\u9078\u55ae\u8def\u7531\u865f\u78bc)\n \u7528\u65bc\u60a8\u7684\u9078\u55ae\u7684\u8def\u7531\u898f\u5247\u548c\u76ee\u7684\u5730\u7684\u865b\u64ec\u865b\u8a2d\u865f\u78bc\u3002\n\n\n Merge Contacts (\u5408\u4f75\u806f\u7d61\u4eba)\n \u5c07\u806f\u7d61\u4eba\u8a18\u9304\u8207\u53e6\u4e00\u500b\u8a18\u9304\u5408\u4f75\u7684\u65b9\u6cd5\uff0c\u901a\u5e38\u5c0d\u65bc\u5177\u6709\u76f8\u540c\u500b\u4eba\u8cc7\u6599\u7684\u91cd\u8907\u806f\u7d61\u4eba\u57f7\u884c\u5408\u4f75\u3002\n\n\n Merged Rooms View (\u5408\u4f75\u623f\u9593\u6aa2\u8996)\n \u6307\u5408\u4f75\u5f8c\u7684\u806f\u7d61\u4eba\u67e5\u8a62\u7d44\u5408\u6210\u4e00\u500b\u804a\u5929\u5ba4\u4e2d\u6aa2\u8996\u3002\n\n\n Monitor Enquiry (\u76e3\u63a7\u67e5\u8a62)\n \u7ba1\u7406\u54e1\u53ef\u4ee5\u6253\u958b\u67e5\u8a62\u804a\u5929\u5ba4\uff0c\u67e5\u770b\u5c08\u54e1\u8207\u8a2a\u5ba2\u4e4b\u9593\u6b63\u5728\u9032\u884c\u7684\u5c0d\u8a71\u3002\u7136\u5f8c\u7ba1\u7406\u54e1\u53ef\u4ee5\u52a0\u5165\u6216\u63a5\u7ba1\u5c0d\u8a71\u4ee5\u5e6b\u52a9\u89e3\u6c7a\u8a2a\u5ba2\u7684\u554f\u984c\u3002\n\n\n Mute (\u975c\u97f3)\n \u4e00\u9805\u529f\u80fd\uff0c\u8b93\u901a\u8a71\u53c3\u8207\u8005\u95dc\u9589\u9ea5\u514b\u98a8\uff0c\u4ee5\u4fbf\u5176\u4ed6\u807d\u773e\u807d\u4e0d\u5230\u4ed6\u5011\u3002\n\n\n My Account (\u6211\u7684\u5e33\u6236)\n CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u8b93\u54e1\u5de5\u6aa2\u8996\u548c\u7ba1\u7406\u5176\u500b\u4eba\u8cc7\u8a0a\u4ee5\u53ca\u8a2d\u5099\u6216\u61c9\u7528\u7a0b\u5f0f\u8a2d\u5b9a\u3002\n\n\n My Plan (\u6211\u7684\u8a08\u5283)\n CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u8b93\u7ba1\u7406\u54e1\u76e3\u63a7\u5176\u670d\u52d9\u8a08\u5283\u4e2d\u53ef\u7528\u529f\u80fd\u7684\u4f7f\u7528\u60c5\u6cc1\u3002\n\n\n My Sites (\u6211\u7684\u7ad9\u9ede)\n CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u7ba1\u7406\u54e1\u53ef\u4ee5\u5728\u5176\u4e2d\u8a3b\u518a\u4e26\u5c07\u7db2\u7ad9\u7db2\u57df\u52a0\u5165\u767d\u540d\u55ae\uff08\u5141\u8a31\u5217\u8868\uff09\uff0c\u4ee5\u4fbf\u5b89\u88dd\u548c\u4f7f\u7528 CINNOX \u5c0f\u5de5\u5177\u3002\n\n\n N\n \n\n\n Never Expired Sticky Routing (\u6c38\u4e0d\u903e\u671f\u7684\u9ecf\u6027\u8def\u7531)\n \u6307\u5728\u865b\u64ec\u865f\u78bc\u548c\u96fb\u5b50\u90f5\u4ef6\u6e20\u9053\u7684\u9ecf\u6027\u8def\u7531\u8a2d\u5b9a\u4e2d\uff0c\u7528\u65bc\u4fdd\u6301\u5ba2\u6236\u8207\u54e1\u5de5\u4e4b\u9593\u7684\u6700\u5f8c\u7d81\u5b9a\u95dc\u4fc2\u7684\u9078\u9805\u3002\n\n\n Noise Reduction (\u964d\u566a)\n CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u53ef\u6e1b\u5c11\u901a\u8a71\u671f\u9593\u7684\u80cc\u666f\u566a\u97f3\u548c\u8ff4\u8072\u3002\n\n\n Notification (\u901a\u77e5)\n \u986f\u793a\u4ee5\u5f15\u8d77\u7528\u6236\u6ce8\u610f\u7684\u8a0a\u606f\u3002\u6bcf\u7576\u8a2a\u5ba2\u6216\u5176\u4ed6\u6210\u54e1\u6253\u96fb\u8a71\u6216\u767c\u9001\u804a\u5929\u8a0a\u606f\u6642\uff0cCINNOX \u901a\u5e38\u6703\u5411\u54e1\u5de5\u767c\u9001\u901a\u77e5\u3002\n\n\n Number (\u865f\u78bc)\n \u53ef\u80fd\u6307\u8207\u60a8\u7684\u670d\u52d9\u95dc\u806f\u7684\u865b\u64ec\u865f\u78bc\u3001\u670d\u52d9\u865f\u78bc\u6216\u500b\u4eba\u865f\u78bc\u3002\n\n\n Number Display Name (\u865f\u78bc\u986f\u793a\u540d\u7a31)\n \u54e1\u5de5\u53ef\u4ee5\u6307\u6d3e\u7d66\u865b\u64ec\u6216\u670d\u52d9\u865f\u78bc\u7684\u986f\u793a\u540d\u7a31\u3002\n\n\n Number & IP Allowlist (\u865f\u78bc\u8207 IP \u5141\u8a31\u5217\u8868)\n \u5141\u8a31\u4f7f\u7528 CINNOX \u806f\u7e6b\u516c\u53f8\u7684\u8a2a\u5ba2\u96fb\u8a71\u865f\u78bc\u548c IP \u5730\u5740\u5217\u8868\u3002\u4e0d\u4f7f\u7528\u9019\u4e9b\u865f\u78bc\u6216\u5730\u5740\u7684\u67e5\u8a62\u5c07\u81ea\u52d5\u95dc\u9589\u3002\n\n\n Number & IP Blocklist (\u865f\u78bc\u8207 IP \u5c01\u9396\u5217\u8868)\n \u4e0d\u5141\u8a31\u4f7f\u7528 CINNOX \u806f\u7e6b\u516c\u53f8\u7684\u8a2a\u5ba2\u96fb\u8a71\u865f\u78bc\u548c IP \u5730\u5740\u5217\u8868\u3002\u4f7f\u7528\u9019\u4e9b\u865f\u78bc\u6216\u5730\u5740\u7684\u67e5\u8a62\u5c07\u81ea\u52d5\u95dc\u9589\u3002\n\n\n Number Porting (\u865f\u78bc\u651c\u5e36\u8f49\u79fb)\n \u5c07\u60a8\u73fe\u6709\u7684\u865f\u78bc\u8f49\u79fb\u5230 CINNOX \u7684\u53e6\u4e00\u500b\u71df\u904b\u5546\u5408\u4f5c\u5925\u4f34\uff0c\u4ee5\u4fbf\u5728\u60a8\u7684 CINNOX \u5e33\u6236\u4e0a\u4f7f\u7528\u8a72\u670d\u52d9\u3002\n\n\n Number Type (TF\/DID) (\u865f\u78bc\u985e\u578b)\n \u6307\u660e\u5206\u914d\u7684\u865f\u78bc\u662f\u514d\u8cbb\u96fb\u8a71 (TF) \u9084\u662f\u76f4\u63a5\u64a5\u5165 (DID) \u865f\u78bc\u3002\n\n\n O\n \n\n\n Offline Support Form (\u96e2\u7dda\u652f\u63f4\u8868\u55ae)\n \u7576\u54e1\u5de5\u7121\u6cd5\u53ca\u6642\u5f9e\u5c0f\u5de5\u5177\u3001\u7db2\u9801\u9023\u7d50\u6216\u4e8c\u7dad\u78bc\u63a5\u8d77\u8a2a\u5ba2\u67e5\u8a62\u6642\uff0cCINNOX \u986f\u793a\u7684\u8a2a\u5ba2\u8868\u683c\u3002\n\n\n Offline provisioning (\u96e2\u7dda\u914d\u7f6e)\n \u5728\u6c92\u6709\u6d3b\u8e8d\u7db2\u8def\u9023\u63a5\u7684\u60c5\u6cc1\u4e0b\u5efa\u7acb\u6216\u4fee\u6539\u5e33\u6236\u6216\u670d\u52d9\u7684\u904e\u7a0b\u3002\n\n\n Omnichannel (\u5168\u901a\u8def)\n \u4e00\u7a2e\u8de8\u6e20\u9053\u670d\u52d9\u7b56\u7565\uff0c\u8b93\u7d44\u7e54\u4f7f\u7528\u793e\u4ea4\u5a92\u9ad4\u6e20\u9053\u548c\u8a0a\u606f\u61c9\u7528\u7a0b\u5f0f\u4f5c\u70ba\u5ba2\u6236\u63a5\u89f8\u9ede\u3002\u5728 CINNOX \u4e2d\uff0c\u5168\u901a\u8def\u662f\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u7ba1\u7406\u54e1\u5c07\u7b2c\u4e09\u65b9\u6e20\u9053\uff08\u5982\u793e\u4ea4\u5a92\u9ad4\u5c08\u9801\uff09\u9023\u7d50\u5230\u670d\u52d9\u4e2d\uff0c\u4ee5\u4fbf\u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176 CINNOX \u63a7\u5236\u53f0\u6216\u61c9\u7528\u7a0b\u5f0f\u8655\u7406\u4f86\u81ea\u9019\u4e9b\u5c08\u9801\u7684\u67e5\u8a62\u3002\n\n\n Ongoing Enquiry (\u9032\u884c\u4e2d\u67e5\u8a62)\n \u54e1\u5de5\u76ee\u524d\u6b63\u5728\u8655\u7406\u7684\u67e5\u8a62\u3002\n\n\n Open Enquiry (\u958b\u555f\u4e2d\u67e5\u8a62)\n \u5728\u4f47\u5217\u4e2d\u7b49\u5f85\u54e1\u5de5\u63a5\u8d77\u7684\u67e5\u8a62\u3002\n\n\n OpenAI API Key (OpenAI API \u91d1\u9470)\n \u5728 OpenAI \u5e33\u6236\u5167\u751f\u6210\u7684\u79d8\u5bc6\u91d1\u9470\uff0c\u7528\u65bc\u5728 OpenAI \u7684 AI \u5f15\u64ce\u8207 CINNOX \u4e4b\u9593\u5efa\u7acb\u9023\u63a5\uff0c\u4ee5\u4fc3\u9032\u6578\u64da\u4ea4\u63db\u548c\u6574\u5408\u3002\n\n\n Outbound Call Routing Rules (\u51fa\u7ad9\u901a\u8a71\u8def\u7531\u898f\u5247)\n \u9019\u4e9b\u898f\u5247\u6307\u5b9a\u5982\u4f55\u4f7f\u7528 CINNOX \u7684\u96fb\u8a71\u57fa\u790e\u8a2d\u65bd\u8def\u7531\u51fa\u7ad9\u901a\u8a71\u3002\n\n\n Outbound SMS (\u51fa\u7ad9 SMS)\n \u6307\u900f\u904e CINNOX \u767c\u9001\u7d66\u60a8\u7684\u5ba2\u6236\u7684 SMS\u3002\u900f\u904e\u5728 SMS \u5831\u544a\u4e2d\u9078\u64c7\u300c\u76f4\u63a5 SMS\u300d\u3001\u300c\u9a57\u8b49\u300d\u3001\u300c\u958b\u653e API - \u76f4\u63a5\u300d\u6216\u300c\u958b\u653e API - \u9a57\u8b49\u300d\u4f5c\u70ba\u4f86\u6e90\uff0c\u67e5\u770b\u5176\u8a73\u7d30\u8cc7\u6599\u3002\n\n\n Own Email Server (\u81ea\u6709\u90f5\u4ef6\u4f3a\u670d\u5668)\n \u4f7f\u7528\u60a8\u7684\u96fb\u5b50\u90f5\u4ef6\u7db2\u57df\u56de\u8986\u5ba2\u6236\uff0c\u4f8b\u5982 email@company.com\uff0c\u4fdd\u7559\u60a8\u7684\u516c\u53f8\u54c1\u724c\u5f62\u8c61\u3002\n\n\n P\n \n\n\n Passcode (\u5bc6\u78bc)\n \u4f7f\u7528\u4e00\u4e32\u6578\u5b57\u5b57\u5143\u7684\u8eab\u4efd\u9a57\u8b49\u65b9\u6cd5\u3002\u54e1\u5de5\u53ef\u4ee5\u5728 CINNOX \u61c9\u7528\u7a0b\u5f0f\u4e2d\u555f\u7528\u4e26\u5efa\u7acb\u516d\u4f4d\u6578\u5bc6\u78bc\uff0c\u4ee5\u9632\u6b62\u672a\u7d93\u6388\u6b0a\u5b58\u53d6\u5176\u6216\u5176\u5ba2\u6236\u7684\u6578\u64da\u3002\n\n\n Payload (\u6709\u6548\u8ca0\u8f09)\n \u7576\u60a8\u7684\u6e20\u9053\u914d\u7f6e\u4e86\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u4e26\u4e14\u60a8\u5e0c\u671b\u6839\u64da\u8a2a\u5ba2\u9ede\u64ca\u7684\u6309\u9215\u89f8\u767c\u4e0d\u540c\u7684\u804a\u5929\u6a5f\u5668\u4eba\u6d41\u7a0b\u6216\u52d5\u4f5c\u6642\u4f7f\u7528\u3002\u60a8\u53ef\u4ee5\u900f\u904e\u8f38\u5165\u6587\u5b57\u4f5c\u70ba\u6309\u9215\u540d\u7a31\u4f86\u89f8\u767c\u804a\u5929\u6a5f\u5668\u4eba\u3002\u7576\u6709\u6548\u8ca0\u8f09\u6b04\u4f4d\u4e0d\u70ba\u7a7a\u6642\uff0c\u6709\u6548\u8ca0\u8f09\u503c\u5c07\u767c\u9001\u7d66\u804a\u5929\u6a5f\u5668\u4eba\u3002\u5426\u5247\uff0c\u6309\u9215\u540d\u7a31\u5c07\u767c\u9001\u7d66\u804a\u5929\u6a5f\u5668\u4eba\u3002\n\n\n Percentage Routing (\u767e\u5206\u6bd4\u8def\u7531)\n \u4e00\u7a2e\u6309\u767e\u5206\u6bd4\u503c\u5206\u767c\u50b3\u5165\u67e5\u8a62\u7684\u8def\u7531\u898f\u5247\u985e\u578b\u3002\n\n\n Permissions (\u6b0a\u9650)\n \u7528\u6236\u5c0d\u904b\u7b97\u529f\u80fd\u548c\u6578\u64da\u7684\u5b58\u53d6\u6b0a\u3002CINNOX \u5c0d\u54e1\u5de5\u53ef\u7528\u7684\u6b0a\u9650\u6709\uff1a\u555f\u7528\u3001\u6aa2\u8996\u3001\u7de8\u8f2f\u3001\u4e0b\u8f09\u3001\u522a\u9664\u548c\u6279\u51c6\u3002\u6b0a\u9650\u8207\u89d2\u8272\u76f8\u95dc\u806f\u3002\n\n\n Personal Canned Response (\u500b\u4eba\u9810\u8a2d\u56de\u8986)\n \u6240\u6709\u54e1\u5de5\u90fd\u53ef\u4ee5\u6dfb\u52a0\u3001\u6aa2\u8996\u3001\u66f4\u65b0\u548c\u522a\u9664\u4ed6\u5011\u7684\u56de\u8986\u3002\u50c5\u4f9b\u54e1\u5de5\u500b\u4eba\u4f7f\u7528\u3002\n\n\n Personal Number (\u500b\u4eba\u865f\u78bc)\n \u54e1\u5de5\u5728\u5411\u5176\u8a2a\u5ba2\u3001\u5ba2\u6236\u548c\u540c\u4e8b\u64a5\u6253\u5916\u90e8\u901a\u8a71\u6642\uff0c\u53ef\u4ee5\u4f7f\u7528\u7d93\u904e\u9a57\u8b49\u7684\u500b\u4eba\u865f\u78bc\u4f5c\u70ba\u4f86\u96fb\u986f\u793a\u3002\n\n\n Personal QR Code (\u500b\u4eba\u4e8c\u7dad\u78bc)\n \u8207\u7279\u5b9a\u54e1\u5de5\u95dc\u806f\u6216\u64c1\u6709\u7684\u4e8c\u7dad\u78bc\u3002\u6383\u63cf\u6b64\u4e8c\u7dad\u78bc\u53ef\u8b93\u8a2a\u5ba2\u5411\u8a72\u54e1\u5de5\u767c\u9001\u76f4\u63a5\u67e5\u8a62\u3002\n\n\n Personal Web Link (\u500b\u4eba\u7db2\u9801\u9023\u7d50)\n \u7279\u5b9a\u54e1\u5de5\u64c1\u6709\u7684\u7db2\u9801\u9023\u7d50\u3002\u9ede\u64ca\u6b64\u7db2\u9801\u9023\u7d50\u53ef\u8b93\u8a2a\u5ba2\u5411\u8a72\u54e1\u5de5\u767c\u9001\u76f4\u63a5\u67e5\u8a62\u3002\n\n\n Pin Chat Room (\u7f6e\u9802\u804a\u5929\u5ba4)\n \u5c07\u804a\u5929\u5ba4\u7f6e\u9802\uff0c\u4f7f\u5176\u986f\u793a\u5728\u6700\u8fd1\u804a\u5929\u7684\u9802\u90e8\u3002\n\n\n Pin Message (\u7f6e\u9802\u8a0a\u606f)\n \u5c07\u8a0a\u606f\u7f6e\u9802\uff0c\u5c07\u5176\u653e\u5728\u7f6e\u9802\u8a0a\u606f\u5217\u8868\u4e2d\uff0c\u4e26\u9023\u7d50\u5230\u804a\u5929\u4e32\u4e2d\u7684\u539f\u59cb\u8a0a\u606f\u3002\n\n\n Plan Monitoring (\u8a08\u5283\u76e3\u63a7)\n CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u63d0\u4f9b\u516c\u53f8\u670d\u52d9\u8a02\u95b1\u8a08\u5283\u7684\u8a73\u7d30\u8cc7\u6599\u548c\u4f7f\u7528\u60c5\u6cc1\uff0c\u5305\u62ec\u5df2\u914d\u7f6e\u529f\u80fd\u7684\u7d30\u76ee\u4ee5\u53ca\u5fc5\u8981\u6642\u7684\u5347\u7d1a\u9078\u9805\u3002\n\n\n Public Canned Responses (\u516c\u958b\u9810\u8a2d\u56de\u8986)\n \u5177\u6709\u6b0a\u9650\u7684\u7ba1\u7406\u54e1\u548c\u975e\u7ba1\u7406\u54e1\u54e1\u5de5\u53ef\u4ee5\u6dfb\u52a0\u3001\u6aa2\u8996\u3001\u66f4\u65b0\u548c\u522a\u9664\u56de\u8986\uff0c\u4e26\u8207\u4ed6\u4eba\u5206\u4eab\u3002\n\n\n Pre-chat Form (\u804a\u5929\u524d\u8868\u55ae)\n \u7576\u9996\u6b21\u8a2a\u5ba2\u9ede\u64ca\u5c0f\u5de5\u5177\u3001\u6253\u958b\u7db2\u9801\u9023\u7d50\u6216\u6383\u63cf\u4e8c\u7dad\u78bc\u6642\uff0cCINNOX \u986f\u793a\u7684\u8a2a\u5ba2\u8868\u683c\u3002\n\n\n Private Message (\u79c1\u4eba\u8a0a\u606f)\n \u67e5\u8a62\u804a\u5929\u5ba4\u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u5141\u8a31\u5c08\u54e1\u76f4\u63a5\u76f8\u4e92\u6e9d\u901a\uff0c\u800c\u5ba2\u6236\u7121\u6cd5\u770b\u5230\u5c0d\u8a71\u3002\n\n\n Prompt (\u63d0\u793a)\n IVR \u4f7f\u7528\u8a9e\u97f3\u63d0\u793a\u5728\u901a\u8a71\u671f\u9593\u70ba\u4f86\u96fb\u8005\u63d0\u4f9b\u5b58\u53d6\u8cc7\u8a0a\u7684\u6307\u793a\u548c\u6307\u5c0e\u3002\n\n\n PSTN Number (PSTN \u865f\u78bc)\n CINNOX \u4e2d\u7684\u4e00\u500b\u76ee\u7684\u5730\u7aef\u9ede\uff0c\u4f7f\u7528\u8207\u96fb\u8a71\u7dda\u95dc\u806f\u7684\u96fb\u8a71\u865f\u78bc\u3002\n\n\n Q\n \n\n\n QR Code (\u4e8c\u7dad\u78bc)\n \u8207\u54e1\u5de5\u5e33\u6236\u6216\u6e20\u9053\u95dc\u806f\u7684\u4e8c\u7dad\u78bc\u3002\u6383\u63cf\u6b64\u4e8c\u7dad\u78bc\u53ef\u8b93\u8a2a\u5ba2\u5411\u8a72\u54e1\u5de5\u6216\u6e20\u9053\u767c\u9001\u67e5\u8a62\u3002\n\n\n Quick link (\u5feb\u901f\u9023\u7d50)\n \u6307\u5411\u6e20\u9053\u3001\u76f4\u63a5\u7db2\u9801\u9023\u7d50\u548c\u670d\u52d9\u96fb\u8a71\u865f\u78bc\u7684\u6587\u5b57\u6377\u5f91\u3002\u5b83\u6709\u52a9\u65bc\u5728\u804a\u5929\u5ba4\u6216\u6d3b\u52d5\u4e2d\u5feb\u901f\u63d2\u5165\u7db2\u9801\u9023\u7d50\u6216\u96fb\u8a71\u865f\u78bc\uff0c\u800c\u7121\u9700\u8a18\u4f4f\u5b83\u5011\u3002\n\n\n Quick Reply (\u5feb\u901f\u56de\u8986)\n \u9019\u662f CINNOX \u4e2d\u7684\u4e00\u7a2e\u9032\u968e\u8a0a\u606f\u985e\u578b\u3002\u5feb\u901f\u56de\u8986\u986f\u793a\u70ba\u4e00\u7d44\u6c34\u5e73\u5217\u8868\uff0c\u6bcf\u500b\u90fd\u986f\u793a\u5728\u5176\u53ef\u9ede\u64ca\u7684\u6c23\u6ce1\u4e2d\u3002\u7576\u9ede\u64ca\u6216\u8f15\u89f8\u5feb\u901f\u56de\u8986\u6309\u9215\u6642\uff0c\u8a0a\u606f\u6703\u767c\u9001\u5230\u5c0d\u8a71\u4e2d\uff0c\u4e26\u4e14\u6240\u6709\u5176\u4ed6\u5feb\u901f\u56de\u8986\u6309\u9215\u6703\u6d88\u5931\u3002\n\n\n R\n \n\n\n Rate Table (\u8cbb\u7387\u8868)\n CINNOX \u63a7\u5236\u53f0\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u7ba1\u7406\u54e1\u53ef\u4ee5\u5728\u5176\u4e2d\u67e5\u770b\u652f\u63f4\u5730\u9ede\u7684\u56fa\u7db2\u3001\u6d41\u52d5\u548c CINNOX \u901a\u8a71\u7684\u6bcf\u5206\u9418\u901a\u8a71\u8cbb\u7387\uff0c\u4ee5\u53ca\u6bcf\u689d\u8a0a\u606f\u7684 SMS \u8cbb\u7387\u3002\n\n\n Receiver Country (\u63a5\u6536\u65b9\u570b\u5bb6)\n \u901a\u8a71\u63a5\u6536\u65b9\uff08\u88ab\u53eb\u65b9\uff09\u570b\u5bb6\u7684 IP \u5730\u5740\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Receiver Name (\u63a5\u6536\u65b9\u540d\u7a31)\n \u901a\u8a71\u63a5\u6536\u65b9\uff08\u88ab\u53eb\u65b9\uff09\u7684\u540d\u7a31\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Receiver Number (\u63a5\u6536\u65b9\u865f\u78bc)\n \u54e1\u5de5\u7528\u4f86\u63a5\u807d\u96fb\u8a71\u7684\u865f\u78bc\uff0c\u53ef\u5728\u53ef\u4e0b\u8f09\u7684\u901a\u8a71\u5831\u544a\u8a73\u7d30\u8cc7\u6599\u4e2d\u627e\u5230\u3002\n\n\n Recall Message (\u53ec\u56de\u8a0a\u606f)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u5728\u4e94\u5206\u9418\u5167\u53ec\u56de\u4ed6\u5011\u5148\u524d\u767c\u5e03\u7684\u8a0a\u606f\u3002\n\n\n Red Dot Badge (\u7d05\u9ede\u6a19\u8a18)\n \u9019\u662f\u4e00\u500b\u6307\u793a\u5668\uff0c\u8868\u793a CINNOX \u804a\u5929\u5ba4\u4e2d\u6709\u672a\u8b80\u8a0a\u606f\u3002\u6240\u6709\u8a0a\u606f\u88ab\u95b1\u8b80\u5f8c\uff0c\u6a19\u8a18\u5c07\u6d88\u5931\u3002\n\n\n Red Number Badge (\u7d05\u8272\u6578\u5b57\u6a19\u8a18)\n \u9019\u662f\u4e00\u500b\u6307\u793a\u5668\uff0c\u8868\u793a CINNOX \u4e2d\u6709\u672a\u8b80\u7684\u804a\u5929\u5ba4\u3002\u7576\u54e1\u5de5\u9032\u5165\u804a\u5929\u5ba4\u4e26\u95b1\u8b80\u5176\u4e2d\u7684\u672a\u8b80\u8a0a\u606f\u6642\uff0c\u6a19\u8a18\u5c07\u5f9e\u672a\u8b80\u623f\u9593\u8a08\u6578\u4e2d\u6263\u9664\u8a72\u623f\u9593\u3002\u6240\u6709\u804a\u5929\u5ba4\u90fd\u88ab\u8a2a\u554f\u5f8c\uff0c\u6a19\u8a18\u5c07\u6d88\u5931\u3002\n\n\n Reply Message (\u56de\u8986\u8a0a\u606f)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u56de\u8986\u7279\u5b9a\u8a0a\u606f\u3002\u4e5f\u7a31\u70ba\u5f15\u7528\u56de\u8986\u3002\n\n\n Restart Conversation (\u91cd\u65b0\u958b\u59cb\u5c0d\u8a71)\n \u5373\u4f7f 24 \u5c0f\u6642\u5c0d\u8a71\u7a97\u53e3\u5df2\u904e\uff0c\u4e5f\u80fd\u4f7f\u7528 360dialog WhatsApp \u7bc4\u672c\u8a0a\u606f\u5411\u8a2a\u5ba2\u7684 WhatsApp \u67e5\u8a62\u767c\u9001\u8a0a\u606f\u7684\u80fd\u529b\u3002\n\n\n Retention Status (\u4fdd\u7559\u72c0\u614b)\n \u6307\u793a CINNOX \u4e2d\u7684\u6578\u64da\u8655\u65bc\u5099\u4efd\u548c\u4fdd\u7559\u904e\u7a0b\u7684\u54ea\u500b\u968e\u6bb5\u3002\n\n\n Return Visitor (\u56de\u8a2a\u8a2a\u5ba2)\n \u5148\u524d\u66fe\u4f7f\u7528 CINNOX \u767c\u9001\u67e5\u8a62\u6216\u66fe\u8207 CINNOX \u54e1\u5de5\u4e92\u52d5\u7684\u7d42\u7aef\u7528\u6236\u3002\n\n\n Revoke submitted campaign (\u64a4\u92b7\u5df2\u63d0\u4ea4\u6d3b\u52d5)\n \u505c\u6b62\u767c\u9001\u5df2\u63d0\u4ea4\u7684\u6d3b\u52d5\u3002\u88ab\u64a4\u92b7\u7684\u6d3b\u52d5\u5c07\u96a8\u5f8c\u79fb\u81f3\u8349\u7a3f\u6d3b\u52d5\u5217\u8868\u3002\n\n\n Role (\u89d2\u8272)\n \u8ce6\u4e88\u54e1\u5de5\u7684\u7a31\u8b02\uff0c\u5177\u6709\u5c0d CINNOX \u6578\u64da\u7684\u76f8\u61c9\u5b58\u53d6\u7d1a\u5225\u3002CINNOX \u6709\u56db\u500b\u9810\u8a2d\u89d2\u8272\uff1a\u7ba1\u7406\u54e1\u3001\u7d93\u7406\u3001\u5718\u968a\u4e3b\u7ba1\u548c\u5c08\u54e1\u3002\u54e1\u5de5\u7ba1\u7406\u54e1\u4e5f\u53ef\u4ee5\u5efa\u7acb\u81ea\u8a02\u89d2\u8272\u3002\n\n\n Routing Instructions (\u8def\u7531\u8aaa\u660e)\n \u9019\u6307\u7684\u662f\u8655\u7406\u6bcf\u500b\u5206\u914d\u865f\u78bc\u7684\u5165\u7ad9\u901a\u8a71\u6240\u9700\u7684\u7279\u5b9a\u8def\u7531\u8aaa\u660e\uff0c\u5305\u62ec\u4efb\u4f55\u6280\u8853\u7d30\u7bc0\uff08\u4f8b\u5982\u5354\u8b70\u6216\u7de8\u89e3\u78bc\u5668\uff09\u3002\n\n\n Routing Number (\u8def\u7531\u865f\u78bc)\n \u9019\u662f\u64a5\u6253\u5206\u914d\u865f\u78bc\u6642\uff0c\u5ba2\u6236\u7684\u901a\u8a71\u5c07\u88ab\u8def\u7531\u5230\u7684\u96fb\u8a71\u865f\u78bc\u3002\n\n\n Routing Rules (\u8def\u7531\u898f\u5247)\n \u5c07\u50b3\u5165\u7684\u5ba2\u6236\u67e5\u8a62\u5206\u767c\u5230\u504f\u597d\u7684\u76ee\u7684\u5730\u7684\u4e00\u7d44\u689d\u4ef6\u3002\u5728 CINNOX \u4e2d\uff0c\u8def\u7531\u898f\u5247\u53ef\u4ee5\u57fa\u65bc\u6578\u91cf\u767e\u5206\u6bd4\uff08\u767e\u5206\u6bd4\u8def\u7531\uff09\u6216\u4e00\u5929\u4e2d\u7684\u6642\u9593\uff08\u6642\u9593\u8def\u7531\uff09\u3002\u8def\u7531\u898f\u5247\u9069\u7528\u65bc\u76ee\u9304\u3001\u865b\u64ec\u865f\u78bc\u548c\u5168\u901a\u8def\u3002\n\n\n S\n \n\n\n Scheduled Conference (\u9810\u5b9a\u6703\u8b70)\n \u6b64\u6703\u8b70\u985e\u578b\u8b93\u54e1\u5de5\u5efa\u7acb\u5177\u6709\u672a\u4f86\u958b\u59cb\u548c\u7d50\u675f\u65e5\u671f\u4e26\u8207\u65e5\u66c6\u6574\u5408\u7684\u6703\u8b70\u901a\u8a71\u3002\u5b83\u5141\u8a31\u54e1\u5de5\u5728\u804a\u5929\u5ba4\u6216\u5176\u4ed6\u6e20\u9053\u8207\u53c3\u8207\u8005\u5206\u4eab\u6703\u8b70\u9023\u7d50\u3002\u60a8\u53ef\u4ee5\u5728\u9810\u5b9a\u7d50\u675f\u6642\u9593\u4e4b\u524d\u7684\u4efb\u4f55\u6642\u9593\u958b\u59cb\u901a\u8a71\u3002\u60a8\u53ef\u4ee5\u4f7f\u7528 ICS \u6a94\u6848\u900f\u904e Outlook\u3001Google \u6216\u5176\u4ed6\u65e5\u66c6\u767c\u9001\u60a8\u7684\u9810\u5b9a\u901a\u8a71\u3002\n\n\n Second Layer Routing (Time and Percentage Routing) (\u7b2c\u4e8c\u5c64\u8def\u7531\uff08\u6642\u9593\u8207\u767e\u5206\u6bd4\u8def\u7531\uff09)\n \u5728\u8def\u7531\u898f\u5247\u8a2d\u5b9a\u4e2d\u6dfb\u52a0\u6642\u9593\u548c\u767e\u5206\u6bd4\u8def\u7531\u4f5c\u70ba\u7b2c\u4e8c\u5c64\u3002\u70ba\u50b3\u5165\u67e5\u8a62\u7684\u5206\u914d\u63d0\u4f9b\u7d50\u5408\u767e\u5206\u6bd4\u548c\u6642\u9593\u7684\u66f4\u5927\u9748\u6d3b\u6027\u3002\n\n\n Sender ID Allowlist (\u767c\u9001\u8005 ID \u5141\u8a31\u5217\u8868)\n \u53ef\u4ee5\u5728\u767c\u9001 SMS \u6587\u5b57\u6642\u4f7f\u7528\u670d\u52d9\u865f\u78bc\u4f5c\u70ba\u5176 SMS \u767c\u9001\u8005 ID \u7684\u54e1\u5de5\u5217\u8868\u3002\n\n\n Sent Campaigns (\u5df2\u767c\u9001\u6d3b\u52d5)\n \u6d3b\u52d5\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u63d0\u4f9b\u5df2\u767c\u9001\u6d3b\u52d5\u7684\u8a73\u7d30\u8cc7\u6599\uff0c\u5982\u54e1\u5de5\u767c\u9001\u8005\u3001\u767c\u9001\u8005 ID\u3001\u7e3d\u6536\u4ef6\u4eba\u3001\u767c\u9001\u65e5\u671f\u548c\u6642\u9593\uff0c\u4ee5\u53ca\u6d3b\u52d5\u662f\u5426\u6210\u529f\u9001\u9054\u3002\n\n\n Service Number (\u670d\u52d9\u865f\u78bc)\n \u4e00\u500b\u7d93\u904e\u9a57\u8b49\u7684\u4f01\u696d\u865f\u78bc\uff0c\u54e1\u5de5\u5728\u5411\u5176\u5ba2\u6236\u64a5\u6253\u5916\u90e8\u901a\u8a71\u6642\u53ef\u4ee5\u5c07\u5176\u7528\u4f5c\u4f86\u96fb\u986f\u793a\u3002\n\n\n SFTP\n SSH \u6a94\u6848\u50b3\u8f38\u5354\u5b9a\uff0c\u662f\u4e00\u7a2e\u5141\u8a31\u900f\u904e\u5b89\u5168\u6578\u64da\u6d41\u5b58\u53d6\u3001\u50b3\u8f38\u548c\u7ba1\u7406\u6a94\u6848\u7684\u7db2\u8def\u5354\u5b9a\u3002\u4e5f\u7a31\u70ba\u5b89\u5168\u6a94\u6848\u50b3\u8f38\u5354\u5b9a\u3002\n\n\n SFTP Address (SFTP \u5730\u5740)\n \u6b78\u6a94\u6578\u64da\u5099\u4efd\u5230\u7684 SFTP \u4f3a\u670d\u5668\u7684 IP \u5730\u5740\u3002\n\n\n SFTP Public Key (SFTP \u516c\u9470)\n SFTP \u4f3a\u670d\u5668\u7684\u8eab\u4efd\u9a57\u8b49\u91d1\u9470\uff0c\u4ee5\u4fbf\u5b83\u53ef\u4ee5\u81ea\u52d5\u4e0a\u8f09\u5c07\u8981\u5099\u4efd\u7684\u6b78\u6a94\u6578\u64da\u3002\n\n\n SFTP User (SFTP \u7528\u6236)\n \u5c07\u7528\u65bc\u767b\u5165 SFTP \u4f3a\u670d\u5668\u7684\u7528\u6236\u540d\uff0c\u6b78\u6a94\u6578\u64da\u5c07\u5099\u4efd\u5230\u8a72\u4f3a\u670d\u5668\u3002\n\n\n Share Screen (\u5206\u4eab\u87a2\u5e55)\n \u4e00\u9805\u8996\u8a0a\u548c\u6703\u8b70\u901a\u8a71\u529f\u80fd\uff0c\u8b93\u53c3\u8207\u8005\u5206\u4eab\u5176\u87a2\u5e55\u5167\u5bb9\u3002\n\n\n Shared Contact (\u5171\u4eab\u806f\u7d61\u4eba)\n \u806f\u7d61\u4eba\u64c1\u6709\u8005\u5df2\u8207\u5176\u4ed6\u54e1\u5de5\u5206\u4eab\u5176\u8a73\u7d30\u8cc7\u6599\u7684\u5916\u90e8\u806f\u7d61\u4eba\u3002\n\n\n Short Key (\u5feb\u6377\u9375)\n \u6dfb\u52a0\u5230\u6bcf\u500b\u9810\u8a2d\u56de\u8986\u4e2d\u7684\u95dc\u9375\u5b57\uff0c\u4ee5\u4fbf\u5728\u804a\u5929\u5ba4\u4e2d\u8f15\u9b06\u641c\u5c0b\u548c\u6aa2\u7d22\u9810\u8a2d\u56de\u8986\u3002\u5feb\u6377\u9375\u5fc5\u9808\u662f\u552f\u4e00\u7684\uff0c\u4e0d\u80fd\u8207\u516c\u5171\u548c\u5176\u4ed6\u4eba\u7684\u9810\u8a2d\u56de\u8986\u91cd\u8907\u3002\n\n\n SIP In (SIP \u5165)\n \u6307\u63a5\u6536\u6216\u63a5\u53d7 SIP \u901a\u8a71\u6216\u6703\u8a71\u7684\u904e\u7a0b\u3002SIP \u662f\u4e00\u7a2e\u901a\u8a0a\u5354\u5b9a\uff0c\u7528\u65bc\u767c\u8d77\u3001\u7dad\u8b77\u3001\u4fee\u6539\u548c\u7d42\u6b62\u5be6\u6642\u6703\u8a71\uff0c\u4f8b\u5982 IP \u7db2\u8def\u4e0a\u7684\u8a9e\u97f3\u548c\u8996\u8a0a\u901a\u8a71\u3002\n\n\n Simultaneous Distribution (\u540c\u6642\u5206\u914d)\n \u670d\u52d9\u7fa4\u7d44\u4e2d\u7684\u6240\u6709\u53ef\u7528\u5c08\u54e1\u90fd\u6703\u6536\u5230\u50b3\u5165\u67e5\u8a62\u7684\u63d0\u9192\u3002\u7b2c\u4e00\u500b\u63a5\u8d77\u67e5\u8a62\u7684\u5c08\u54e1\u5c07\u8655\u7406\u8a2a\u5ba2\u7684\u67e5\u8a62\u3002\n\n\n SIP Trunk (SIP Trunk)\n CINNOX \u4e2d\u7684\u4e00\u500b\u76ee\u7684\u5730\u7aef\u9ede\uff0c\u4f7f\u7528 SIP (\u6703\u8a71\u767c\u8d77\u5354\u5b9a) \u4e2d\u7e7c\uff0c\u662f\u4e00\u7a2e\u900f\u904e\u652f\u63f4 IP \u7684\u79c1\u4eba\u4ea4\u63db\u5206\u6a5f (PBX) \u63a5\u6536\u901a\u8a71\u7684\u65b9\u6cd5\u3002\n\n\n Smart Calling (\u667a\u80fd\u901a\u8a71)\n CINNOX \u7684\u81ea\u52d5\u64a5\u865f\u5668\u529f\u80fd\uff0c\u8b93\u7528\u6236\u4e0a\u8f09\u96fb\u8a71\u865f\u78bc\u5217\u8868\u4e26\u81ea\u52d5\u4f9d\u5e8f\u64a5\u6253\u3002\n\n\n Smart Greeting (\u667a\u80fd\u554f\u5019)\n \u4e00\u9805\u5c0f\u5de5\u5177\u529f\u80fd\uff0c\u81ea\u52d5\u5728\u6700\u5c0f\u5316\u7684 CINNOX \u5c0f\u5de5\u5177\u4e0a\u65b9\u986f\u793a\u6b61\u8fce\u8a0a\u606f\uff0c\u8b93\u8a2a\u5ba2\u77e5\u9053\u4ed6\u5011\u53ef\u4ee5\u4f7f\u7528\u5b83\u4f86\u900f\u904e\u901a\u8a71\u6216\u804a\u5929\u8207\u652f\u63f4\u54e1\u5de5\u806f\u7e6b\u548c\u4e92\u52d5\u3002\n\n\n SMS\n \u300c\u77ed\u8a0a\u670d\u52d9\u300d\u7684\u7e2e\u5beb\uff0c\u662f CINNOX \u4e2d\u7684\u4e00\u9805\u8a0a\u606f\u670d\u52d9\uff0c\u5141\u8a31\u60a8\u5411\u6d41\u52d5\u8a2d\u5099\u767c\u9001\u6216\u63a5\u6536\u7c21\u77ed\u6587\u5b57\u8a0a\u606f\uff0c\u7528\u65bc\u4e00\u5c0d\u4e00\u6587\u5b57\u8a0a\u606f\u50b3\u905e\u548c\u5ee3\u64ad\u6d3b\u52d5\u3002\n\n\n SMS Campaign (SMS \u6d3b\u52d5)\n CINNOX \u7684\u5ee3\u64ad\u8a0a\u606f\u529f\u80fd\uff0c\u8b93\u60a8\u900f\u904e SMS \u5411\u5168\u7403\u76ee\u6a19\u53d7\u773e\u767c\u9001\u8a0a\u606f\u3002\n\n\n SMS Recipient (SMS \u6536\u4ef6\u4eba)\n \u63a5\u6536\u900f\u904e SMS \u767c\u9001\u8a0a\u606f\u7684\u7528\u6236\u6216\u8a2d\u5099\u3002\n\n\n SMS Report (SMS \u5831\u544a)\n \u76e3\u63a7\u5f9e\u670d\u52d9\u767c\u9001\u7684 SMS \u6587\u5b57\u6578\u91cf\u7684\u5831\u544a\u3002\u8a72\u5831\u544a\u9084\u8a73\u7d30\u8aaa\u660e SMS \u6587\u5b57\u7684\u72c0\u614b\uff08\u5373\u672a\u9001\u9054\u3001\u5df2\u63d0\u4ea4\u3001\u88ab\u62d2\u7d55\uff09\u4ee5\u53ca\u767c\u9001\u4f4d\u7f6e\u3002\n\n\n SMS Sender ID (SMS \u767c\u9001\u8005 ID)\n \u986f\u793a\u70ba\u5c0d SMS \u6536\u4ef6\u4eba\u7684 SMS \u6587\u5b57\u767c\u9001\u8005\u7684\u96fb\u8a71\u865f\u78bc\u3002\n\n\n SMS Sent Statuses (SMS \u767c\u9001\u72c0\u614b)\n \u8acb\u53c3\u95b1 SMS \u5831\u544a\u3002\n\n\n SMS Template (SMS \u7bc4\u672c)\n \u9810\u5148\u6e96\u5099\u597d\u7684 SMS \u8a0a\u606f\u5167\u5bb9\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u6d3b\u52d5\u4e2d\u4f7f\u7528\u6216\u63d2\u5165\u3002CINNOX \u8b93\u60a8\u5efa\u7acb\u6216\u532f\u5165\u7bc4\u672c\uff0c\u56e0\u6b64\u60a8\u7121\u9700\u5728\u6bcf\u6b21\u767c\u8d77\u6d3b\u52d5\u6642\u5f9e\u982d\u958b\u59cb\u7de8\u5beb\u8a0a\u606f\u3002\n\n\n Social Media (\u793e\u4ea4\u5a92\u9ad4)\n \u8b93\u7528\u6236\u5efa\u7acb\u793e\u7fa4\u548c\u7db2\u7d61\u4ee5\u5275\u5efa\u548c\u5206\u4eab\u8cc7\u8a0a\u7684\u7db2\u7ad9\u3001\u61c9\u7528\u7a0b\u5f0f\u548c\u5176\u4ed6\u6578\u4f4d\u5e73\u53f0\u3002\u5728 CINNOX \u4e2d\uff0c\u54e1\u5de5\u53ef\u4ee5\u900f\u904e\u5168\u901a\u8def\u529f\u80fd\u5c07\u793e\u4ea4\u5a92\u9ad4\u5e33\u6236\u6216\u5c08\u9801\u9023\u7d50\u5230\u670d\u52d9\u3002\n\n\n Source (\u4f86\u6e90)\n \u9023\u7d50\u5230\u5168\u901a\u8def\u7684\u793e\u4ea4\u5a92\u9ad4\u548c\u8a0a\u606f\u61c9\u7528\u7a0b\u5f0f\u7684\u7b2c\u4e09\u65b9\u5e33\u6236\uff0c\u4f8b\u5982 Facebook \u5c08\u9801\u3001LINE \u5b98\u65b9\u5e33\u865f\u3001\u5fae\u4fe1\u516c\u773e\u865f\u548c WhatsApp Business API\u3002\n\n\n Space (\u7a7a\u9593)\n CINNOX \u7684\u5167\u90e8\u7fa4\u7d44\u804a\u5929\u529f\u80fd\u3002\u54e1\u5de5\u53ef\u4ee5\u5efa\u7acb\u516c\u958b\u6216\u79c1\u4eba\u7a7a\u9593\uff0c\u4ee5\u5b9a\u671f\u4ea4\u63db\u8a0a\u606f\u548c\u5206\u4eab\u6a94\u6848\u3002\n\n\n Speech-to-Text (STT) (\u8a9e\u97f3\u8f49\u6587\u5b57)\n \u4e00\u7a2e\u8f14\u52a9\u6280\u8853\uff0c\u6709\u52a9\u65bc\u5c07\u8a9e\u97f3\u8f49\u63db\u70ba\u6587\u5b57\u3002CINNOX \u4f7f\u7528\u7531 Google \u652f\u63f4\u7684 STT\u3002\n\n\n Staff IP Login Allowlist (\u54e1\u5de5 IP \u767b\u5165\u5141\u8a31\u5217\u8868)\n \u4e00\u9805 CINNOX \u5b89\u5168\u529f\u80fd\uff0c\u4f7f\u7528\u53d7\u4fe1\u4efb\u7684 IP \u5730\u5740\u5217\u8868\u4f86\u9650\u5236\u54e1\u5de5\u53ef\u4ee5\u767b\u5165 CINNOX \u670d\u52d9\u7684\u4f4d\u7f6e\u3002\n\n\n Staff Licence (\u54e1\u5de5\u8a31\u53ef\u8b49)\n \u4e00\u7a2e\u57fa\u65bc\u500b\u4eba\u54e1\u5de5\u6578\u91cf\u7684\u8a31\u53ef\u6a21\u5f0f\uff0c\u53ef\u4ee5\u5efa\u7acb CINNOX \u5e33\u6236\u4ee5\u5b58\u53d6\u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u3002\n\n\n Staff List (\u54e1\u5de5\u5217\u8868)\n \u53ef\u4f5c\u70ba\u8655\u7406\u8a2a\u5ba2\u548c\u5ba2\u6236\u67e5\u8a62\u7684\u76ee\u7684\u5730\u7aef\u9ede\u7684 CINNOX \u54e1\u5de5\u5217\u8868\u3002\n\n\n Staff Member (\u54e1\u5de5)\n \u7531 CINNOX \u670d\u52d9\u7ba1\u7406\u54e1\u4efb\u547d\u548c\u6388\u6b0a\u5b58\u53d6\u548c\u4f7f\u7528 CINNOX \u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u7684\u500b\u4eba\u3002\n\n\n Staff Number Allowlist (\u54e1\u5de5\u865f\u78bc\u5141\u8a31\u5217\u8868)\n \u4e00\u9805 CINNOX \u5b89\u5168\u529f\u80fd\uff0c\u9650\u5236\u54e1\u5de5\u53ef\u4ee5\u7528\u4f5c\u5176\u4f86\u96fb\u986f\u793a\u6216 SMS \u767c\u9001\u8005 ID \u7684\u96fb\u8a71\u865f\u78bc\u3002\n\n\n Staff Report (\u54e1\u5de5\u5831\u544a)\n \u63d0\u4f9b\u54e1\u5de5\u6d3b\u8e8d\u3001\u5fd9\u788c\u3001\u7a7a\u9592\u548c\u96e2\u7dda\u6642\u6bb5\u7684\u8a73\u7d30\u8cc7\u8a0a\u7684\u5831\u544a\u3002\n\n\n Sticky Binding (\u9ecf\u6027\u7d81\u5b9a)\n \u7576\u555f\u7528\u9ecf\u6027\u8def\u7531\u6642\uff0c\u5728\u8a2a\u5ba2\u548c\u54e1\u5de5\u4e4b\u9593\u5efa\u7acb\u7684\u95dc\u4fc2\u3002\n\n\n Sticky Binding List (\u9ecf\u6027\u7d81\u5b9a\u5217\u8868)\n \u8a2a\u5ba2\u53ca\u5176\u5404\u81ea\u8207\u4e4b\u6709\u9ecf\u6027\u7d81\u5b9a\u7684\u54e1\u5de5\u7684\u5217\u8868\u3002\n\n\n Sticky Routing (\u9ecf\u6027\u8def\u7531)\n \u57fa\u65bc\u8a2a\u5ba2\u8207\u7279\u5b9a\u5c08\u54e1\u4e4b\u9593\u5efa\u7acb\u7684\u9ecf\u6027\u7d81\u5b9a\u7684\u8def\u7531\uff0c\u4f7f\u5f97\u8a72\u8a2a\u5ba2\u7684\u4e0b\u4e00\u500b\u67e5\u8a62\u5c07\u76f4\u63a5\u8def\u7531\u7d66\u540c\u4e00\u4f4d\u5c08\u54e1\u3002\n\n\n Storage (\u5132\u5b58)\n \u70ba CINNOX \u670d\u52d9\u914d\u7f6e\u7684\u5a92\u9ad4\u6a94\u6848\u5132\u5b58\u7a7a\u9593\u3002\u5716\u7247\u3001\u5f71\u7247\u3001\u6587\u4ef6\u3001\u8a9e\u97f3\u8a0a\u606f\u3001\u901a\u8a71\u9304\u97f3\u548c\u5176\u4ed6\u6a94\u6848\u90fd\u4fdd\u5b58\u5728\u5132\u5b58\u4e2d\uff0c\u5176\u9650\u5236\u53d6\u6c7a\u65bc\u670d\u52d9\u8a08\u5283\u3002\n\n\n Subdomain (\u5b50\u7db2\u57df)\n \u5b58\u53d6\u60a8\u7684 CINNOX \u670d\u52d9\u7684\u552f\u4e00\u8b58\u5225\u78bc\u3002\u4f8b\u5982\uff1aexample.cinnox.com\n\n\n Submitted Campaigns (\u5df2\u63d0\u4ea4\u6d3b\u52d5)\n \u6d3b\u52d5\u4e2d\u7684\u4e00\u500b\u90e8\u5206\uff0c\u63d0\u4f9b\u5df2\u63d0\u4ea4\u5f85\u6279\u51c6\u3001\u5df2\u5b89\u6392\u548c\u6b63\u5728\u5be6\u65bd\u4e2d\u7684\u6d3b\u52d5\u7684\u8a73\u7d30\u8cc7\u8a0a\uff0c\u5982\u6d3b\u52d5\u540d\u7a31\u3001\u6e20\u9053\u3001\u54e1\u5de5\u767c\u9001\u8005\u7b49\u3002\n\n\n Supervised Dialler (\u76e3\u7763\u64a5\u865f\u5668)\n \u9806\u5e8f\u64a5\u865f\u7cfb\u7d71\uff0c\u70ba\u5c08\u54e1\u63d0\u4f9b\u806f\u7d61\u8cc7\u8a0a\u4ee5\u9032\u884c\u6709\u6548\u7684\u5ba2\u6236\u4e92\u52d5\u3002\n\n\n Support Language (\u652f\u63f4\u8a9e\u8a00)\n \u76ee\u7684\u5730\u652f\u63f4\u7684\u8a9e\u8a00\u3002\u7576\u7279\u5b9a\u8a9e\u8a00\u8a2d\u5b9a\u7d66\u76ee\u7684\u5730\u6642\uff0c\u53ea\u6709\u4f86\u81ea\u9019\u4e9b\u7279\u5b9a\u8a9e\u8a00\u7684\u67e5\u8a62\u624d\u6703\u88ab\u8def\u7531\u5230\u76ee\u7684\u5730\u7aef\u9ede\u3002\n\n\n Support Location (\u652f\u63f4\u4f4d\u7f6e)\n \u76ee\u7684\u5730\u652f\u63f4\u7684\u570b\u5bb6\u6216\u5730\u5340\uff0c\u53ef\u9032\u4e00\u6b65\u7d30\u5206\u5230\u5dde\u548c\u57ce\u5e02\u3002\u7576\u7279\u5b9a\u4f4d\u7f6e\u8a2d\u5b9a\u7d66\u76ee\u7684\u5730\u6642\uff0c\u53ea\u6709\u4f86\u81ea\u9019\u4e9b\u7279\u5b9a\u4f4d\u7f6e\u7684\u67e5\u8a62\u624d\u6703\u88ab\u8def\u7531\u5230\u76ee\u7684\u5730\u7aef\u9ede\u3002\n\n\n Suspended Staff Member (\u5df2\u66ab\u505c\u7684\u54e1\u5de5)\n \u5176\u5c0d CINNOX \u7684\u5b58\u53d6\u6b0a\u9650\u88ab\u7ba1\u7406\u54e1\u66ab\u6642\u64a4\u92b7\u7684\u54e1\u5de5\u3002\u5df2\u66ab\u505c\u7684\u54e1\u5de5\u4ecd\u8a08\u5165\u670d\u52d9\u7684\u53ef\u7528\u54e1\u5de5\u8a31\u53ef\u8b49\u4e2d\u3002\n\n\n T\n \n\n\n Tag (\u6a19\u7c64)\n CINNOX \u5c0f\u5de5\u5177\u76ee\u9304\u4e2d\u5217\u51fa\u7684\u986f\u793a\u6a19\u7c64\u3002\u6a19\u7c64\u901a\u5e38\u8207\u516c\u53f8\u7684\u696d\u52d9\u90e8\u9580\u6216\u5718\u968a\u76f8\u95dc\u806f\uff0c\u5b83\u5011\u5e6b\u52a9\u7db2\u7ad9\u8a2a\u5ba2\u78ba\u5b9a\u4ed6\u5011\u61c9\u8a72\u806f\u7e6b\u54ea\u4e00\u500b\u3002\n\n\n Tag QR Code (\u6a19\u7c64\u4e8c\u7dad\u78bc)\n \u8207\u6a19\u7c64\u95dc\u806f\u7684\u4e8c\u7dad\u78bc\u3002\u7576\u8a2a\u5ba2\u6383\u63cf\u6b64\u4e8c\u7dad\u78bc\u6642\uff0cCINNOX \u6703\u63d0\u9192\u4e26\u547c\u53eb\u6240\u6709\u76ee\u7684\u5730\u7aef\u9ede\uff0c\u4f8b\u5982\u8207\u50b3\u5165\u67e5\u8a62\u7684\u6a19\u7c64\u95dc\u806f\u7684\u54e1\u5de5\u5217\u8868\u3001PSTN \u96fb\u8a71\u548c SIP Trunk \u865f\u78bc\u3002\n\n\n Tag Web Link (\u6a19\u7c64\u7db2\u9801\u9023\u7d50)\n \u8207\u6a19\u7c64\u95dc\u806f\u7684\u7db2\u9801\u9023\u7d50\u3002\u7576\u8a2a\u5ba2\u9ede\u64ca\u6b64\u7db2\u9801\u9023\u7d50\u6642\uff0cCINNOX \u6703\u63d0\u9192\u4e26\u547c\u53eb\u6240\u6709\u76ee\u7684\u5730\u7aef\u9ede\uff0c\u4f8b\u5982\u8207\u50b3\u5165\u67e5\u8a62\u7684\u6a19\u7c64\u95dc\u806f\u7684\u54e1\u5de5\u5217\u8868\u3001PSTN \u96fb\u8a71\u548c SIP Trunk \u865f\u78bc\u3002\n\n\n Take Over Enquiry (\u63a5\u7ba1\u67e5\u8a62)\n \u5728\u76e3\u63a7\u5c08\u54e1\u8207\u8a2a\u5ba2\u4e4b\u9593\u7684\u67e5\u8a62\u5c0d\u8a71\u6642\uff0c\u7ba1\u7406\u54e1\u53ef\u4ee5\u63a5\u7ba1\u67e5\u8a62\u4e26\u7e7c\u7e8c\u5c0d\u8a71\u4ee5\u89e3\u6c7a\u8a2a\u5ba2\u7684\u554f\u984c\u3002\n\n\n Team (\u5718\u968a)\n CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u7ba1\u7406\u54e1\u5c07\u54e1\u5de5\u5206\u7d44\u5230\u4e0d\u540c\u7684\u90e8\u9580\u6216\u5718\u968a\u4e2d\uff0c\u9019\u4e9b\u90e8\u9580\u6216\u5718\u968a\u53ef\u4ee5\u4ee3\u8868\u516c\u53f8\u7684\u5be6\u969b\u7d44\u7e54\u7d50\u69cb\u3002\n\n\n Team Leader (\u5718\u968a\u4e3b\u7ba1)\n CINNOX \u4e2d\u7684\u4e00\u500b\u9810\u8a2d\u89d2\u8272\uff0c\u6388\u4e88\u54e1\u5de5\u5b58\u53d6\u5176\u5718\u968a\u6240\u6709\u6578\u64da\u7684\u6b0a\u9650\u3002\n\n\n Termination fee (\u7d42\u6b62\u8cbb)\n \u900f\u904e\u5c07\u901a\u8a71\u9023\u63a5\u5230\u4e0d\u540c\u96fb\u4fe1\u7db2\u8def\u4e0a\u7684\u63a5\u6536\u65b9\u4f86\u5b8c\u6210\u96fb\u8a71\u6240\u7522\u751f\u7684\u8cbb\u7528\u3002\n\n\n Text-to-speech (TTS) (\u6587\u5b57\u8f49\u8a9e\u97f3)\n \u4e00\u7a2e\u8f14\u52a9\u6280\u8853\uff0c\u6709\u52a9\u65bc\u6717\u8b80\u6587\u5b57\u4e26\u5c07\u5176\u8f49\u63db\u70ba\u97f3\u8a0a\u3002CINNOX \u4f7f\u7528\u7531 Google \u652f\u63f4\u7684 TTS\u3002\n\n\n TF (Toll Free) numbers (TF\uff08\u514d\u8cbb\u96fb\u8a71\uff09\u865f\u78bc)\n \u4e00\u7a2e\u96fb\u8a71\u865f\u78bc\u985e\u578b\uff0c\u5141\u8a31\u4f86\u96fb\u8005\u806f\u7e6b\u4f01\u696d\u6216\u500b\u4eba\u800c\u4e0d\u6703\u7522\u751f\u9577\u9014\u8cbb\u7528\u3002\n\n\n Third-Party Authentication (\u7b2c\u4e09\u65b9\u8eab\u4efd\u9a57\u8b49)\n \u4e00\u500b\u5be6\u9ad4\uff08\u4f8b\u5982\u7528\u6236\u6216\u670d\u52d9\uff09\u5c07\u8eab\u4efd\u9a57\u8b49\u6191\u8b49\u79fb\u4ea4\u7d66\u53e6\u4e00\u500b\u5be6\u9ad4\u7684\u904e\u7a0b\u3002\u5728 CINNOX \u4e2d\uff0c\u7b2c\u4e09\u65b9\u8eab\u4efd\u9a57\u8b49\u662f\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u7ba1\u7406\u54e1\u5c07\u5176\u670d\u52d9\u9023\u7d50\u5230 Microsoft Active Directory (AD)\u3002\u54e1\u5de5\u53ef\u4ee5\u4f7f\u7528\u5176 Microsoft AD \u5e33\u6236\u767b\u5165 CINNOX\u3002\n\n\n Third-Party Channel (\u7b2c\u4e09\u65b9\u6e20\u9053)\n \u4efb\u4f55\u900f\u904e Webhook API \u9023\u63a5\u5230 CINNOX \u7684\u8a0a\u606f\u61c9\u7528\u7a0b\u5f0f\uff0c\u5141\u8a31\u60a8\u7684\u54e1\u5de5\u900f\u904e\u5176 CINNOX \u5e33\u6236\u56de\u8986\u8a0a\u606f\u3002\n\n\n Timeout Prompt (\u8d85\u6642\u63d0\u793a)\n \u5982\u679c\u8a2a\u5ba2\u932f\u904e\u4e86\u6309\u9375\u7684\u6642\u9593\u3002\n\n\n Time Routing (\u6642\u9593\u8def\u7531)\n \u4e00\u7a2e\u4f7f\u7528\u6642\u9593\u5206\u914d\u4f86\u5206\u767c\u50b3\u5165\u67e5\u8a62\u7684\u8def\u7531\u898f\u5247\u985e\u578b\u3002\n\n\n Toll-free Number (\u514d\u8cbb\u96fb\u8a71\u865f\u78bc)\n \u4e00\u7a2e\u8b93\u8a2a\u5ba2\u548c\u5ba2\u6236\uff08\u4f86\u96fb\u8005\uff09\u53ef\u4ee5\u514d\u8cbb\u5f9e\u901a\u8a71\u8a2d\u5099\u64a5\u6253\u7684\u865f\u78bc\u3002\u5b83\u901a\u5e38\u7531\u5728\u4f86\u96fb\u65b9\u6240\u5728\u4f4d\u7f6e\u6c92\u6709\u672c\u5730\u696d\u52d9\u7684\u4f01\u696d\u4f7f\u7528\uff0c\u4e5f\u7a31\u70ba\u514d\u8cbb\u96fb\u8a71\u865f\u78bc\u3002\n\n\n Traffic fee (\u6d41\u91cf\u8cbb)\n \u5728\u96fb\u8a71\u901a\u8a71\u671f\u9593\u4f7f\u7528\u96fb\u4fe1\u7db2\u8def\u6240\u7522\u751f\u7684\u8cbb\u7528\u3002\n\n\n Transcript File (\u9010\u5b57\u7a3f\u6a94\u6848)\n \u8f49\u9304\u7684\u901a\u8a71\u9304\u97f3\u3001\u8a9e\u97f3\u7b46\u8a18\/\u8a9e\u97f3\u8a0a\u606f\u548c\u8a9e\u97f3\u4fe1\u7bb1\u7684\u8f38\u51fa\u3002\n\n\n Trunk or Gateway Information (\u4e2d\u7e7c\u6216\u9598\u9053\u8cc7\u8a0a)\n \u9019\u6307\u5b9a\u5408\u4f5c\u5925\u5957\u4ef6\u61c9\u7528\u65bc\u8def\u7531\u5176\u51fa\u7ad9\u901a\u8a71\u7684\u96fb\u8a71\u8cc7\u6e90\u3002\n\n\n Trusted IP Address List (\u53d7\u4fe1\u4efb\u7684 IP \u5730\u5740\u5217\u8868)\n \u54e1\u5de5\u5728\u767b\u5165 CINNOX \u670d\u52d9\u4e4b\u524d\u9700\u8981\u9023\u63a5\u7684 IP \u5730\u5740\u5217\u8868\u3002\n\n\n Two-factor Authentication (\u96d9\u56e0\u7d20\u8eab\u4efd\u9a57\u8b49)\n \u4e00\u7a2e\u8eab\u4efd\u9a57\u8b49\u904e\u7a0b\uff0c\u7528\u6236\u5728\u7372\u5f97\u5e33\u6236\u6216\u7cfb\u7d71\u5b58\u53d6\u6b0a\u9650\u4e4b\u524d\u9700\u8981\u7d93\u904e\u5169\u5c64\u9a57\u8b49\u3002\u5728 CINNOX \u4e2d\uff0c\u5982\u679c\u555f\u7528\u6b64\u529f\u80fd\uff0c\u54e1\u5de5\u5fc5\u9808\u8f38\u5165\u5176\u5bc6\u78bc\u548c\u7531\u8eab\u4efd\u9a57\u8b49\u61c9\u7528\u7a0b\u5f0f\u751f\u6210\u7684\u516d\u4f4d\u6578\u9a57\u8b49\u78bc\uff0c\u7136\u5f8c\u624d\u80fd\u767b\u5165\u670d\u52d9\u3002\n\n\n U\n \n\n\n Unmute (\u53d6\u6d88\u975c\u97f3)\n \u4e00\u9805\u529f\u80fd\uff0c\u8b93\u901a\u8a71\u53c3\u8207\u8005\u958b\u555f\u9ea5\u514b\u98a8\uff0c\u4ee5\u4fbf\u5176\u4ed6\u807d\u773e\u53ef\u4ee5\u807d\u5230\u4ed6\u5011\u3002\n\n\n Unread Panel (\u672a\u8b80\u9762\u677f)\n CINNOX \u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u7121\u9700\u8fd4\u56de\u5de5\u5177\u6a19\u7c64\u5373\u53ef\u6253\u958b\u67e5\u8a62\u6216\u5728\u6709\u672a\u8b80\u8a0a\u606f\u7684\u804a\u5929\u5ba4\u4e4b\u9593\u5207\u63db\u3002\n\n\n Urchin Tracking Module (UTM) Information (UTM \u8cc7\u8a0a)\n \u4e00\u7a2e\u5e02\u5834\u884c\u92b7\u5206\u6790\u5de5\u5177\uff0c\u7528\u65bc\u8ffd\u8e64\u548c\u8861\u91cf\u5404\u7a2e\u884c\u92b7\u6d3b\u52d5\u548c\u5167\u5bb9\u7684\u6548\u679c\u3002\u5728 CINNOX \u4e2d\uff0c\u60a8\u53ef\u4ee5\u5c07 UTM \u53c3\u6578\u6dfb\u52a0\u5230\u7db2\u9801\u9023\u7d50\u3002\u6709\u95dc\u66f4\u591a\u8a73\u7d30\u8cc7\u8a0a\uff0c\u8acb\u53c3\u95b1\u804a\u5929\u5ba4\u3002\n\n\n V\n \n\n\n Video call (\u8996\u8a0a\u901a\u8a71)\n \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u8207\u8a2a\u5ba2\u6216\u540c\u4e8b\u9032\u884c\u8996\u8a0a\u901a\u8a71\u3002\n\n\n Virtual Number (\u865b\u64ec\u865f\u78bc)\n \u4e00\u500b\u6c92\u6709\u76f4\u63a5\u95dc\u806f\u5be6\u9ad4\u96fb\u8a71\u7dda\u7684\u96fb\u8a71\u865f\u78bc\u3002CINNOX \u53ef\u4ee5\u70ba\u4f01\u696d\u63d0\u4f9b\u514d\u8cbb\u96fb\u8a71\u6216\u672c\u5730\u865b\u64ec\u865f\u78bc\uff0c\u4ee5\u4fbf\u5ba2\u6236\u53ef\u4ee5\u4ee5\u8f03\u4f4e\u6210\u672c\u806f\u7e6b\u4ed6\u5011\u3002\n\n\n Visitor (\u8a2a\u5ba2)\n \u9020\u8a2a CINNOX \u7528\u6236\u7db2\u7ad9\u4e26\u9032\u884c\u67e5\u8a62\u7684\u7d42\u7aef\u7528\u6236\u3002\n\n\n Visitor Forms (\u8a2a\u5ba2\u8868\u683c)\n \u751a\u81f3\u5728\u8a2a\u5ba2\u8207\u54e1\u5de5\u4e92\u52d5\u4e4b\u524d\u5c31\u6536\u96c6\u8a2a\u5ba2\u521d\u6b65\u8cc7\u8a0a\u7684\u8868\u55ae\u3002CINNOX \u6709\u5169\u7a2e\u985e\u578b\u7684\u8a2a\u5ba2\u8868\u683c\uff1a\u804a\u5929\u524d\u8868\u55ae\u548c\u96e2\u7dda\u652f\u63f4\u8868\u55ae\u3002\n\n\n Visitor Journey (\u8a2a\u5ba2\u65c5\u7a0b)\n \u8a2a\u5ba2\u6216\u5916\u90e8\u806f\u7d61\u4eba\u5728\u9023\u7d50\u5230 CINNOX \u670d\u52d9\u7684\u7db2\u7ad9\u4e0a\u9032\u884c\u548c\u9020\u8a2a\u7684\u6240\u6709\u6d3b\u52d5\u548c\u9801\u9762\u7684\u5217\u8868\uff0c\u53ef\u5728\u8a2a\u5ba2\u7684\u500b\u4eba\u8cc7\u6599\u8a73\u7d30\u8cc7\u8a0a\u4e2d\u627e\u5230\u3002\n\n\n Visitor Language (\u8a2a\u5ba2\u8a9e\u8a00)\n \u767c\u9001\u7d66\u8a2a\u5ba2\u7684\u5c08\u54e1\u8a0a\u606f\u5c07\u88ab\u81ea\u52d5\u7ffb\u8b6f\u6210\u7684\u6307\u5b9a\u8a9e\u8a00\u3002\n\n\n Visitor Number and IP Blocklist\/Allowlist (\u8a2a\u5ba2\u865f\u78bc\u8207 IP \u5c01\u9396\/\u5141\u8a31\u5217\u8868)\n \u4e00\u9805 CINNOX \u5b89\u5168\u529f\u80fd\uff0c\u900f\u904e\u6aa2\u67e5\u548c\u904e\u6ffe\u8a2a\u5ba2\u4f7f\u7528\u7684\u96fb\u8a71\u865f\u78bc\u6216 IP \u5730\u5740\u4f86\u9650\u5236\u806f\u7e6b\u516c\u53f8\u7684\u8a2a\u5ba2\u3002\n\n\n Visitor Report (\u8a2a\u5ba2\u5831\u544a)\n \u76e3\u63a7\u65b0\u8a2a\u5ba2\u548c\u6d3b\u8e8d\u8a2a\u5ba2\u7e3d\u6578\u53ca\u5176\u5730\u7406\u4f4d\u7f6e\u7684\u5831\u544a\u3002\n\n\n Voice call (\u8a9e\u97f3\u901a\u8a71)\n \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u8207\u8a2a\u5ba2\u6216\u540c\u4e8b\u9032\u884c\u97f3\u8a0a\u901a\u8a71\u3002\n\n\n Voicemail (\u8a9e\u97f3\u4fe1\u7bb1)\n CINNOX \u4e2d\u7684\u4e00\u9805\u529f\u80fd\uff0c\u8b93\u8a2a\u5ba2\u5728\u54e1\u5de5\u7121\u6cd5\u63a5\u807d\u5176\u901a\u8a71\u67e5\u8a62\u6642\u7559\u4e0b\u8a9e\u97f3\u8a0a\u606f\u3002\n\n\n Voicemail Prompt (\u8a9e\u97f3\u4fe1\u7bb1\u63d0\u793a)\n \u63d0\u793a\u8a2a\u5ba2\u5728\u55f6\u8072\u5f8c\u7559\u4e0b\u8a0a\u606f\u7684\u97f3\u8a0a\u63d0\u793a\u3002\u9069\u7528\u65bc\u6c92\u6709\u4eba\u80fd\u63a5\u807d\u96fb\u8a71\u7684\u60c5\u6cc1\u3002\u5b83\u63d0\u4f9b 24 \u5c0f\u6642\u63a5\u807d\u80fd\u529b\uff0c\u5c08\u54e1\u53ef\u4ee5\u7acb\u5373\u8ddf\u9032\u7559\u4e0b\u7684\u8a0a\u606f\u3002\n\n\n Voice Network services (\u8a9e\u97f3\u7db2\u8def\u670d\u52d9)\n \u6307 CINNOX \u63d0\u4f9b\u7684\u8207\u7db2\u8def\u8a9e\u97f3\u901a\u8a0a\u76f8\u95dc\u7684\u7522\u54c1\uff0c\u5305\u62ec IDD \u7d42\u6b62\u3002\n\n\n Voice Note (Voice Message) (\u8a9e\u97f3\u7b46\u8a18\uff08\u8a9e\u97f3\u8a0a\u606f\uff09)\n \u54e1\u5de5\u548c\u8a2a\u5ba2\u53ef\u4ee5\u5728 CINNOX \u804a\u5929\u5ba4\u4e2d\u88fd\u4f5c\u548c\u767c\u9001\u7684\u97f3\u8a0a\u7247\u6bb5\u6216\u9304\u97f3\u3002\n\n\n W\n \n\n\n Warm Call Transfer (\u6696\u8f49\u79fb\u901a\u8a71)\n \u6696\u8f49\u79fb\u901a\u8a71\u662f\u6307\u60a8\u5728\u78ba\u8a8d\u8f49\u79fb\u5ba2\u6236\u4f86\u96fb\u4e4b\u524d\uff0c\u5148\u8207\u53e6\u4e00\u4f4d\u54e1\u5de5\u5c08\u54e1\u4ea4\u8ac7\uff0c\u63d0\u4f9b\u5ba2\u6236\u7684\u67e5\u8a62\u6216\u901a\u8a71\u80cc\u666f\u3002\n\n\n Waiting Prompt (\u7b49\u5f85\u63d0\u793a)\n \u7576\u8a2a\u5ba2\u7b49\u5f85\u5c08\u54e1\u63a5\u807d\u67e5\u8a62\u901a\u8a71\u6642\u64ad\u653e\u7684\u97f3\u6a02\u3002\n\n\n Web link (\u7db2\u9801\u9023\u7d50)\n \u8207\u54e1\u5de5\u5e33\u6236\u6216\u6e20\u9053\u95dc\u806f\u7684\u7db2\u9801\u9023\u7d50\u3002\u9ede\u64ca\u6b64\u7db2\u9801\u9023\u7d50\u53ef\u8b93\u8a2a\u5ba2\u5411\u8a72\u54e1\u5de5\u6216\u6e20\u9053\u767c\u9001\u67e5\u8a62\u3002\n\n\n WeChat Channel (\u5fae\u4fe1\u6e20\u9053)\n \u9023\u7d50\u5230 CINNOX \u670d\u52d9\u7684\u5fae\u4fe1\u516c\u773e\u865f\u3002CINNOX \u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176\u5de5\u4f5c\u5340\u8655\u7406\u4f86\u81ea\u5fae\u4fe1\u7684\u8a0a\u606f\uff0c\u4f5c\u70ba\u5168\u901a\u8def\u67e5\u8a62\u3002\n\n\n WhatsApp Business API\n \u4e00\u500b\u53ef\u7a0b\u5f0f\u5316\u7684 API\uff0c\u5141\u8a31\u4f01\u696d\u5411\u5168\u7403\u53d7\u773e\u5ee3\u64ad\u548c\u63a5\u6536\u7121\u9650\u8a0a\u606f\uff0c\u4e26\u5728 WhatsApp \u4e0a\u63d0\u4f9b\u66f4\u597d\u7684\u5ba2\u6236\u9ad4\u9a57\u3002\n\n\n WhatsApp Business Solution Provider (BSP) (WhatsApp Business \u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546)\n BSP \u662f\u5728 WhatsApp Business \u5e73\u53f0\u4e0a\u5177\u6709\u5c08\u696d\u77e5\u8b58\u7684\u5168\u7403\u7b2c\u4e09\u65b9\u89e3\u6c7a\u65b9\u6848\u4f9b\u61c9\u5546\u3002\u4ed6\u5011\u5e6b\u52a9\u60a8\u5c31\u5ba2\u6236\u652f\u63f4\u548c\u6642\u6548\u6027\u500b\u4eba\u5316\u901a\u77e5\u7684\u6279\u51c6\u4f7f\u7528\u6848\u4f8b\u8207\u5ba2\u6236\u6e9d\u901a\u3002CINNOX \u5df2\u8207\u4ee5\u4e0b BSP \u5408\u4f5c\uff1a* 360dialog * Emma Global * Claire.AI\n\n\n WhatsApp Campaign (WhatsApp \u6d3b\u52d5)\n CINNOX \u7684\u5ee3\u64ad\u8a0a\u606f\u529f\u80fd\uff0c\u8b93\u60a8\u900f\u904e WhatsApp \u5411\u5168\u7403\u76ee\u6a19\u53d7\u773e\u767c\u9001\u8a0a\u606f\u3002\n\n\n WhatsApp Channel (WhatsApp \u6e20\u9053)\n \u9023\u7d50\u5230 CINNOX \u670d\u52d9\u7684 WhatsApp Business API\u3002CINNOX \u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5f9e\u5176\u5de5\u4f5c\u5340\u8655\u7406\u4f86\u81ea WhatsApp \u7684\u8a0a\u606f\uff0c\u4f5c\u70ba\u5168\u901a\u8def\u67e5\u8a62\u3002\n\n\n WhatsApp Engagement (WhatsApp Outbound) (WhatsApp \u4e92\u52d5\uff08WhatsApp \u5916\u90e8\uff09)\n \u4e00\u9805 CINNOX \u529f\u80fd\uff0c\u5141\u8a31\u54e1\u5de5\u4f7f\u7528 WhatsApp \u8a0a\u606f\u5e73\u53f0\u8207\u76ee\u6a19\u53d7\u773e\u767c\u8d77\u5c0d\u8a71\u3002\n\n\n WhatsApp Engagement Allowlist (WhatsApp \u4e92\u52d5\u5141\u8a31\u5217\u8868)\n \u53ef\u4ee5\u5728\u5411\u76ee\u6a19\u53d7\u773e\u767c\u9001\u5916\u90e8 WhatsApp \u8a0a\u606f\u6642\u4f7f\u7528 WhatsApp \u6e20\u9053\u4f5c\u70ba\u5176\u767c\u9001\u8005\u7684\u54e1\u5de5\u5217\u8868\u3002\n\n\n WhatsApp Template (WhatsApp \u7bc4\u672c)\n \u7d93 Meta \u6279\u51c6\u7684 WhatsApp \u8a0a\u606f\u7bc4\u672c\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u6d3b\u52d5\u4ee5\u53ca\u5c0d\u5176 WhatsApp \u6f5b\u5728\u5ba2\u6236\u548c\u5ba2\u6236\u7684\u56de\u61c9\u4e2d\u4f7f\u7528\u3002CINNOX \u5141\u8a31\u60a8\u5f9e 360dialog hub \u6216 Meta \u540c\u6b65\u60a8\u7684 WhatsApp \u8a0a\u606f\u7bc4\u672c\u3002\n\n\n Widget (Web Widget) (\u5c0f\u5de5\u5177\uff08\u7db2\u9801\u5c0f\u5de5\u5177\uff09)\n \u5c0f\u5de5\u5177\u901a\u5e38\u662f\u7db2\u7ad9\u6216\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u4e0a\u7684\u4e00\u500b\u5c0f\u578b\u5d4c\u5165\u5f0f\u5716\u793a\u3002\u5176\u76ee\u7684\u662f\u4f7f\u8a2a\u5ba2\u80fd\u5920\u8207\u5ba2\u6236\u670d\u52d9\u4ee3\u8868\u6216\u5c08\u54e1\u767c\u8d77\u5373\u6642\u804a\u5929\u6216\u901a\u8a71\u3002\n\n\n Widget Appearance (\u5c0f\u5de5\u5177\u5916\u89c0)\n CINNOX \u5c0f\u5de5\u5177\u5b89\u88dd\u5728\u7db2\u7ad9\u4e0a\u6642\u7684\u6574\u9ad4\u5916\u89c0\u548c\u611f\u89ba\u3002CINNOX \u5141\u8a31\u7ba1\u7406\u54e1\u66f4\u6539\u548c\u81ea\u8a02\u5c0f\u5de5\u5177\u5916\u89c0\uff0c\u4ee5\u7b26\u5408\u5176\u516c\u53f8\u7684\u54c1\u724c\u548c\u4f01\u696d\u5f62\u8c61\u6a19\u6e96\u3002\n\n\n Widget Language (\u5c0f\u5de5\u5177\u8a9e\u8a00)\n CINNOX \u5c0f\u5de5\u5177\u7684\u986f\u793a\u8a9e\u8a00\u3002CINNOX \u7ba1\u7406\u54e1\u53ef\u4ee5\u81ea\u8a02\u5c0f\u5de5\u5177\uff0c\u4f7f\u5176\u5728\u6aa2\u6e2c\u5230\u7528\u6236\u4f7f\u7528\u5177\u6709\u4e0d\u540c\u8a9e\u8a00\u8a2d\u5b9a\u7684\u700f\u89bd\u5668\u6642\u986f\u793a\u4e0d\u540c\u7684\u8a9e\u8a00\u3002\n\n\n Workspace (\u5de5\u4f5c\u5340)\n CINNOX \u63a7\u5236\u53f0\u548c\u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u6838\u5fc3\u4ecb\u9762\uff0c\u54e1\u5de5\u53ef\u4ee5\u5728\u5176\u4e2d\u57f7\u884c\u5176\u5ba2\u6236\u670d\u52d9\u548c\u4e92\u52d5\u4efb\u52d9\u4ee5\u53ca\u5167\u90e8\u6e9d\u901a\u3002\n\n\n Z\n \n\n\n Zapier\n \u9019\u500b\u5de5\u5177\u5e6b\u52a9\u60a8\u5728\u5169\u500b\u6216\u591a\u500b\u61c9\u7528\u7a0b\u5f0f\u4e4b\u9593\u81ea\u52d5\u57f7\u884c\u91cd\u8907\u6027\u4efb\u52d9\uff0c\u7121\u9700\u7de8\u5beb\u7a0b\u5f0f\u78bc\u3002\u60a8\u53ef\u4ee5\u9023\u63a5 CINNOX \u548c Zapier\uff0c\u4e26\u70ba\u91cd\u8907\u6027\u4efb\u52d9\u5efa\u7acb\u5de5\u4f5c\u6d41\u7a0b\u3002\n\n\n Zaps\n Zap \u662f Zapier \u4e2d\u7684\u4e00\u500b\u8853\u8a9e\uff0c\u662f\u4e00\u500b\u9023\u63a5\u61c9\u7528\u7a0b\u5f0f\u548c\u670d\u52d9\u7684\u81ea\u52d5\u5316\u5de5\u4f5c\u6d41\u7a0b\u3002\u4e00\u500b Zap \u5305\u62ec\u4e00\u500b\u89f8\u767c\u5668\u548c\u4e00\u500b\u6216\u591a\u500b\u52d5\u4f5c\u3002\n\n\n Zoom in and Zoom out (\u653e\u5927\u548c\u7e2e\u5c0f)\n \u4e00\u9805 CINNOX \u804a\u5929\u529f\u80fd\uff0c\u8b93\u54e1\u5de5\u4f7f\u5716\u7247\u770b\u8d77\u4f86\u66f4\u5927\u66f4\u8fd1\u6216\u66f4\u5c0f\u66f4\u9060\u3002","is_draft":"0","editor_type":"2","file_path":"","add_time":"1777516716","update_time":"1778128782"},"pure_content":"\u4ec0\u9ebc\u662f\u76ee\u7684\u5730\uff1f\u6709\u54ea\u4e9b\u4e0d\u540c\u7684\u8def\u7531\u898f\u5247\uff1f\u5ee3\u64ad\u67e5\u8a62\u8207\u76f4\u63a5\u67e5\u8a62\u6709\u4f55\u4e0d\u540c\uff1f\u9ecf\u6027\u8def\u7531\u5982\u4f55\u904b\u4f5c\uff1f\n\u672c\u8a5e\u5f59\u8868\u5b9a\u7fa9\u4e86\u60a8\u5728\u8a2d\u5b9a\u6216\u4f7f\u7528 CINNOX - \u7db2\u9801\u63a7\u5236\u53f0\u3001\u6d41\u52d5\u61c9\u7528\u7a0b\u5f0f\u3001\u6578\u64da\u4fdd\u7559\u5165\u53e3\u7db2\u7ad9\u3001\u7db2\u9801\u5c0f\u5de5\u5177\u4ee5\u53ca\u5373\u6642\u804a\u5929\u548c\u901a\u8a71\u6642\u53ef\u80fd\u9047\u5230\u7684\u5404\u7a2e\u6982\u5ff5\u3001\u529f\u80fd\u548c\u8853\u8a9e\u3002\n!@# - 123 - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q -"}],"content":{"icon":"","desc":"","content_id":"779842","add_time":"1777516709","update_time":"1777516709","content":"","is_traffic_less":"0","file_type":""},"hot_list":[],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}

資源