JUMP TODeveloper ToolsGetting Started with the Open APIError Codes and Rate Limit HandlingCX Open APIReports APIGet Enquiry detailgetGet Enquiry chatgetGet Call detailgetGet Conference detailgetGet Recording filegetGet SMS detailgetGet Enquiry Overview matrixgetGet Channel Type listgetGet Channel Type detailgetCreate/Edit/Delete Enquiry event subscriptionpatchOperations APISend SMSpostSend OTP SMSpostGet Number listgetGet Event Hook listgetCreate/Edit/Delete TDR event subscriptionpatchManagement APIGet External Contact ListgetGet External Contact ActivitygetCreate External ContactpostUpdate External ContactCreate/Edit/Delete Contact Event SubscriptionpatchGet Staff contact listgetGet Supported Language ListgetGet Supported Location ListgetCreate Destination-Service GrouppostUpdate Destination-Service GrouppatchGet Destination ListgetDelete Destination-Service GroupdeleteCreate TagpostGet Tag ListgetUpdate TagpatchDelete TagdeleteGet Label ListgetDelete LabeldeleteLabel an EnquirypostUnlabel an EnquirydeleteCreate/Edit/Delete Label Event SubscriptionpatchMessage APIOmniIncoming third party messagepostOutgoing third party messagepostSend OTP SMSpost https://examplebaseURL.com/v1/api/apps/appID/send_otpResponse Format ParameterTypeDescriptionserviceIDStringThe service account IDstatusBooleanTrue/FalsetransactionIDStringTransaction ID