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Developer Tools
Getting Started with the Open API
Call Status and Bye Reason
Error Codes and Rate Limit Handling
Retrieving IDs of CINNOX Elements
CX Open API
Reports API
Get Enquiry Details
get
Get Enquiry Chat Details
get
Get Call Details
get
Get Conference Details
get
Get Call Log Details
get
Get Recording File Details
get
Get Transcription File
get
Get SMS Details
get
Get Enquiry Overview matrix
get
Get Channel Type list
get
Get Channel Type details
get
Create/Edit/Delete Enquiry Event Subscription
patch
Create/Edit/Delete Recording File Event Subscription
patch
Create/Edit/Delete Conference Call Event Subscription
patch
Get Sent Campaigns Summary
get
Get Sent Campaign Details
get
Operations API
Send Message
post
Send SMS
post
Send OTP SMS
post
Send WhatsApp OTP
post
Get Number List
get
Get Caller ID
get
Get Staff Sender ID
get
Get Event Hook List
get
Create/Edit/Delete Call Event Subscription
patch
Create/Edit/Delete Inbound SMS Event Subscription
patch
Create/Edit/Delete Outbound SMS Event Subscription
patch
Management API
Create/Edit/Delete External Contact Event Subscription
patch
Get External Contact List
get
Get External Contact Activity
get
Create External Contact
post
Update External Contact
put
Create/Edit/Delete Contact Event Subscription
patch
Create/Edit/Delete Staff Contact Event Subscription
patch
Get Staff Contact List
get
Get Supported Language List
get
Get Supported Location List
get
Create Destination-Service Group
post
Update Destination-Service Group
patch
Get Destination List
get
Delete Destination-Service Group
delete
Create Tag
post
Get Tag List
get
Update Tag
patch
Delete Tag
delete
Get Label List
get
Delete Label
delete
Label an Enquiry
post
Unlabel an Enquiry
delete
Create/Edit/Delete Label Event Subscription
patch
Message API
Omni
Incoming third party message
post
Outgoing third party message
post
Outgoing third party message
post
https://{endpoint}/ (from MCDB given info)/webhookUrl
Language
Shell
Node
Ruby
PHP
Python
URL
Base URL
https://
endpoint
/ (from MCDB given info)
/webhookUrl
RESPONSE
Click
Try It!
to start a request and see the response here!
