get https://examplebaseURL.com/v1/api/apps/appID/contacts/extcontact-activity
Response Format
Parameter | Type | Description |
|---|---|---|
firstName | String | External contact first name |
lastName | String | External contact last name |
inquiries.id | String | Enquiries that involved |
engagements.type | String | Type of engagement (e.g. Outbound SMS, Outbound call) |
engagements.cli | Number | Engagement CLI |
engagements.calledParty | String | Called party |
engagements.handleBy | String | Staff who handled the engagement |