get https://examplebaseURL.com/v1/api/apps/appID/contacts/extcontact-activity
Response Format
| Parameter | Type | Description |
|---|---|---|
| firstName | String | External contact first name |
| lastName | String | External contact last name |
| inquiries.id | String | Enquiries that involved |
| engagements.type | String | Type of engagement (e.g. Outbound SMS, Outbound call) |
| engagements.cli | Number | Engagement CLI |
| engagements.calledParty | String | Called party |
| engagements.handleBy | String | Staff who handled the engagement |