JUMP TODeveloper ToolsGetting Started with the Open APIError Codes and Rate Limit HandlingCX Open APIReports APIGet Enquiry detailsgetGet Enquiry chat detailsgetGet Call detailsgetGet Conference detailsgetGet Recording File detailsgetGet SMS detailsgetGet Enquiry Overview matrixgetGet Channel Type listgetGet Channel Type detailsgetCreate/Edit/Delete Enquiry event subscriptionpatchOperations APISend SMSpostSend OTP SMSpostGet Number listgetGet Event Hook listgetCreate/Edit/Delete TDR event subscriptionpatchManagement APIGet External Contact ListgetGet External Contact ActivitygetCreate External ContactpostUpdate External ContactCreate/Edit/Delete Contact Event SubscriptionpatchGet Staff contact listgetGet Supported Language ListgetGet Supported Location ListgetCreate Destination-Service GrouppostUpdate Destination-Service GrouppatchGet Destination ListgetDelete Destination-Service GroupdeleteCreate TagpostGet Tag ListgetUpdate TagpatchDelete TagdeleteGet Label ListgetDelete LabeldeleteLabel an EnquirypostUnlabel an EnquirydeleteCreate/Edit/Delete Label Event SubscriptionpatchMessage APIOmniIncoming third party messagepostOutgoing third party messagepostGet Channel Type detailsget https://examplebaseURL.com/v1/api/apps/{appID}/enquiry/channel_type_detail/{channelType}Response Format ParameterTypeDescriptionserviceStringThe service account IDchannelTypeStringChannel type nameidStringChannel iddisplayNameStringChannel name
