JUMP TODeveloper ToolsGetting Started with the Open APICall Status and Bye ReasonError Codes and Rate Limit HandlingRetrieving IDs of CINNOX ElementsCX Open APIReports APIGet Enquiry DetailsgetGet Enquiry Chat DetailsgetGet Call DetailsgetGet Conference DetailsgetGet Call Log DetailsgetGet Recording File DetailsgetGet Transcription FilegetGet SMS DetailsgetGet Enquiry Overview matrixgetGet Channel Type listgetGet Channel Type detailsgetCreate/Edit/Delete Enquiry Event SubscriptionpatchCreate/Edit/Delete Recording File Event SubscriptionpatchCreate/Edit/Delete Conference Call Event SubscriptionpatchGet Sent Campaigns SummarygetGet Sent Campaign DetailsgetOperations APISend MessagepostSend SMSpostSend OTP SMSpostSend WhatsApp OTPpostGet Number ListgetGet Caller IDgetGet Staff Sender IDgetGet Event Hook ListgetCreate/Edit/Delete Call Event SubscriptionpatchCreate/Edit/Delete Inbound SMS Event SubscriptionpatchCreate/Edit/Delete Outbound SMS Event SubscriptionpatchManagement APICreate/Edit/Delete External Contact Event SubscriptionpatchGet External Contact ListgetGet External Contact ActivitygetCreate External ContactpostUpdate External ContactputCreate/Edit/Delete Contact Event SubscriptionpatchCreate/Edit/Delete Staff Contact Event SubscriptionpatchGet Staff Contact ListgetGet Supported Language ListgetGet Supported Location ListgetCreate Destination-Service GrouppostUpdate Destination-Service GrouppatchGet Destination ListgetDelete Destination-Service GroupdeleteCreate TagpostGet Tag ListgetUpdate TagpatchDelete TagdeleteGet Label ListgetDelete LabeldeleteLabel an EnquirypostUnlabel an EnquirydeleteCreate/Edit/Delete Label Event SubscriptionpatchMessage APIOmniIncoming third party messagepostOutgoing third party messagepostGet Channel Type detailsget https://examplebaseURL.com/v1/api/apps/{appID}/enquiry/channel_type_detail/{channelType}Response Format ParameterTypeDescriptionserviceStringThe service account IDchannelTypeStringChannel type nameidStringChannel iddisplayNameStringChannel name
