This section provides the Error Code and Error Message list and their description to handle them.
| Error Code | Error Message | Description |
|---|---|---|
| 200 | OK | The request is successful |
| 400 | Bad request | The server cannot or will not process the request. |
| 3000203 | Tag not found | The response status code indicates that the tag is not found. |
| 3000205 | Destination not found | The response status code indicates that the destination is not found. |
| 6450001 | method not found, method: {method} url: {url} | The response status code indicates that the request's method and URL are not found. |
| 6451000 | Unknown data type | It indicates the wrong parameter request. In this case, the data type is unknown. |
| 6451000 | Invalid senderNumber | It indicates the wrong parameter request. In this case, the sender number is invalid. |
| 6451000 | Bad query | It means an incorrect parameter request. |
| 6451000 | enquiryID is required | It indicates the wrong parameter request. In this case, the enquiry ID is missing. |
| 6451000 | callID or conferenceID is required | It indicates the wrong parameter request. In this case, the call ID or the conference ID is missing. |
| 6451000 | only one of callID or conferenceID is allowed | It indicates the wrong parameter request. In this case, only one call ID or conference ID can be used. |
| 6451000 | missing one of startAt, endAt | It indicates the wrong parameter request. In this case, the time for startAt or endAt is missing. |
| 6451000 | endAt is prior to startAt | It indicates the wrong parameter request. In this case, endAt precedes startAt. |
| 6451000 | negative offset | It indicates the wrong parameter request. In this case, the offset value is negative. |
| 6451000 | negative limit | It indicates the wrong parameter request. In this case, the limit value is negative. |
| 6451000 | exceed maximum limit {limit} | It indicates the wrong parameter request. In this case, the limit exceeds its maximum value. |
| 6451000 | invalid enquiryID | It indicates the wrong parameter request. In this case, the enquiry ID is invalid. |
| 6451000 | invalid query: (query1),(query2) | It indicates the wrong parameter request. In this case, it shows the invalid query. |
| 6451000 | invalid channel type | It indicates the wrong parameter request. In this case, the channel type is invalid. |
| 6451000 | empty time range (missing startAt and endAt) | It indicates the wrong parameter request. In this case, the entered time range is incomplete (startAt or endAt is missing) |
| 6451000 | exceed maximum query day %d | It indicates the wrong parameter request. In this case, the query day exceeds 180 days. |
| 6451001 | bad response from the service | The response status code indicates that the response is an internal service error. |
| 6451010 | too many requests | The response status code indicates that the user has sent too many requests in a given time. |
| 6451011 | the record does not exist | The response status code indicates that the query is correct and successful, but no record exists. |
| 6451013 | requested chat logs over the limit | The response status code indicates that the requested item has reached the limit. Note: The limit is 500 requests per minute per service |
| 6451014 | app name is conflict | The response status code indicates that the app name is a duplicate. |
| 6452000 | invalid token | The response status code means that the app token is invalid. |
| 6452001 | invalid appID | The response status code indicates that the app ID is invalid. |
| 6454000 | contact not found | The response status code indicates that the contact ID is invalid or the contact is deleted. |
| 6454001 | contact merged | The response status code means that the contact is a slave contact. |
| 7210101 | bad request | The response status code indicates an error in sending an SMS. |
| 7210102 | anonymous user invalid | The response status code means that the anonymous user is not valid. |
| 7210103 | senderNumber Invalid format | The response status code indicates that the sender number format is invalid. |
| 7210104 | RecipientNumber Invalid format | The response status code indicates that the recipient number format is invalid. |