This section provides the Error Code and Error Message list and their description to handle them.

Error Code

Error Message

Description

200

OK

The request is successful

6451001

Bad response from the service

The response status code indicates that the response is an internal service error.

6451000

  • Unknown data type
  • Bad query
  • EnquiryID is required
  • CallID or conferenceID is required
  • only one of callID or conferenceID is allowed
  • Missing one of startAt, endAt
  • endAt is prior than startAt
  • negative offset
  • negative limit
  • exceed maximum limit
  • invalid enquiryID
  • invalid query: (query1), (query2)
  • invalid channel type
  • empty time range (missing startAt and endAt)

These are the response status codes that indicate the wrong parameter request.

6451010

Too many requests

The response status code indicates that the user has sent too many requests in a given time.

6451011

No records found

The response status code indicates that the query is correct and successful but no records found.

6451013

Requested chat logs over the limit

The response status code indicates that the request item reached the limit.

*Max of 500 requests per min per service

6451014

App name is conflict

The response status code indicates that the app name has conflict.

6452000

Invalid token

The response status code indicates that the app token is invalid.

6452001

Invalid appID

The response status code indicates that the app ID is invalid.

6450001

Method cannot be found, method: {method} uri: {uri}

The response status code indicates that the resource cannot be found or the path is incorrect.

7210101

bad request

The response status code indicates that sending SMS has an error.

7210102

anonymous user invalid

The response status code indicates that the anonymous user is invalid.

7210103

senderNumber Invalid format

The response status code indicates that the sender number format is invalid.

7210104

RecipientNumber Invalid format

The response status code indicates that the recipient number format is invalid.