This section provides the Error Code and Error Message list and their description to handle them.
| Error Code | Error Message | Description |
|---|---|---|
| 200 | OK | The request is successful |
| 6451001 | Bad response from the service | The response status code indicates that the response is an internal service error. |
| 6451000 | - Unknown data type - Bad query - EnquiryID is required - CallID or conferenceID is required - Only one of callID or conferenceID is allowed - Missing one of startAt, endAt - endAt is prior than startAt - Negative offset - Negative limit - Exceed maximum limit - Invalid enquiryID - Invalid query: (query1), (query2) - Invalid channel type - Empty time range (missing startAt and endAt) - Exceed maximum query day %d | These are the response status codes that indicate the wrong parameter request. |
| 6451010 | Too many requests | The response status code indicates that the user has sent too many requests in a given time. |
| 6451011 | No records found | The response status code indicates that the query is correct and successful but no records found. |
| 6451013 | Requested chat logs over the limit | The response status code indicates that the request item reached the limit. *Max of 500 requests per min per service |
| 6451014 | App name is conflict | The response status code indicates that the app name has conflict. |
| 6452000 | Invalid token | The response status code indicates that the app token is invalid. |
| 6452001 | Invalid appID | The response status code indicates that the app ID is invalid. |
| 6450001 | Method cannot be found, method: {method} uri: {uri} | The response status code indicates that the resource cannot be found or the path is incorrect. |
| 7210101 | bad request | The response status code indicates that sending SMS has an error. |
| 7210102 | anonymous user invalid | The response status code indicates that the anonymous user is invalid. |
| 7210103 | senderNumber Invalid format | The response status code indicates that the sender number format is invalid. |
| 7210104 | RecipientNumber Invalid format | The response status code indicates that the recipient number format is invalid. |