The CINNOX App has an Unread Panel displaying unread messages and open enquiries. This feature is enabled by default and is located at the top of a chatroom screen.
With the Unread Panel, you can easily switch chatrooms with unread messages or pick up open enquiries without returning to the Utility tab.

Recent > Unread Panel View
The Unread Panel feature is enabled by default when you install the CINNOX App.

Unread Panel Settings
To disable the Unread Panel:

Unread Panel

Disabled Unread Panel
When you disable the Unread Panel, the CINNOX App will no longer display unread messages and open enquiries at the top of your chatroom screen.